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The Transmission Shop
1508 N Central Expy, Plano, TX 75074, United States
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The Transmission Shop
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ed
Review №1

I have used the transmission shop twice in the past 5 years and this past experience was even better than the first. The dealership told me I needed a new transmission or to have mine rebuilt. I took it to the transmission shop for a second opinion and turns out I was low on fluid, needed a flush and filter and a brake switch. They saved me so much money and were honest from the start. Cant thank them enough for the fast honest service. Would definitely recommend.

Sh
Review №2

Very professional and attentive staff and management, Julio was awesome! Great prices, had me in and out quickly. Definitely recommend! 5 Stars from me!!! Thank you guys!

VI
Review №3

Great experience. Can’t be any more happy with the customer service as well as the prompt service I received. Julio managed to make my time short time at the shop seem like 5 mins. Thank you guys and will be back for any and all transmission issues in the future.

Ma
Review №4

I had issues with my transmission shifting until it finally went completely out. My truck would not move like it was in neutral all the time. The Transmission Shop towed it for me and was working on it the same day. They were professional and knowledgeable and always kept me updated. The repairs were done on time and at a reasonable price. I love my truck now that it drives and shifts smoothly. I would highly recommend The Transmission Shop for your vehicle.

Mi
Review №5

Loved my experience here. Odd to say about having to get work done on the car but Julio squeezed us in and had it back to us the next morning. If you have to get work done on the car, you must go here. Great price as well.

Ja
Review №6

Julio was great to work with. I recommend this shop to anyone who needs transmission work. Ill be taking all of my work trucks here when needed. Thanks guys!

Jo
Review №7

I thought I had a transmission problem According to Firestone but when I took it to them they told me I had no problem with my transmission and they did not charge me I definitely recommend for anyone to go there definitely ask for Julio

An
Review №8

My 2018 Jeep Compass had been acting up. It would stall on the road, I’d had a couple of people look at it and they all said to take it to the dealership. Well, I did and they wanted to charge me almost $1,000 “just to begin.” Well we found out it was a battery issue to begin with, my boyfriend and I just bought batteries for the car & starter and had a mechanic friend change it out, spent about $300. Now for The Transmission Shop- once we had the battery issue taken care of, my car would still act up, and I have a 4 year old so of course it’s an issue that needs to be fixed ASAP. I got an oil change and they connected my car to the computer which generated 2 codes which were both transmission-related. I decided to search transmission shops and found this place, it had good reviews so I called. From the very first phone call, Julio was very kind, told me to bring my car in so they could take a look. Kept my car overnight, tested it, also diagnosed it, and told me the issue. I do have to go back to the dealership because it’s a computer/system update that my car needs, but it’s covered by the warranty so it shouldn’t cost me anything. (Remember, dealership was trying to charge a ridiculous amount before). Julio even printed out the paperwork that explained the issues, and he didn’t charge me a penny! If you are looking for honest, kind people to work on your vehicle, this is definitely the place. I’ll be recommending them to friends & family, and if I ever do have mechanical transmission issues, I will be going here!

Sa
Review №9

My service was fast and at a great price. Julio was super nice and very helpful! I’ll definitely come back for future services!

Al
Review №10

These guys fixed my car when another company messed it up! They are top notch and great at what they do! Definitely will be using them again!

Fa
Review №11

Performed a free checkup on the transmission of my Lexus SC300. Julio is a good guy and Id recommend his shop. They seem to be honest people and I was happy with the service i received.

Me
Review №12

Julio helped me out a lot great place! Will recommend to a friend having transmission problems.

Va
Review №13

It was a great experience working with Julio at transmission shop, he did everything he could to help me out with my truck, I highly recommend this place!

Fl
Review №14

They did an incredible job on my rear main seal and transmission rebuild. Prices were fair, timely, and very honest about delays. I had them rebuild my transmission only to finally sell it while it was in the shop. I will DEFINITELY be bringing my next car to them if I have any transmission needs.

to
Review №15

Very helpful, knowledgeable people that actually care about their customers and do their very best to treat people with respect.

Ja
Review №16

Highly recomend taking your vehicle to them. Julio in the front desk is knowledgeable, kind, and never makes you feel small for asking questions. Do yourself a favor and skip over other shops. The name says it all, they are... the Transmission Shop.

Jo
Review №17

They are Very professional, Excellent Service. They rebuilt My Transfer case on my Truck, I highly recommend them. Julio hes a very honest person he gave me a good price for the repairs on my truck.

Gr
Review №18

Originally had a review for a different place sure up here (and got a light-hearted response from the owner) but this place definitely deserves a 5-star review. If particular not is the fact that, unlike the dealership, they dont charge you a couple hundred bucks just to see whats wrong with your car. They quickly assessed what was wrong and gave me a reasonable quote for repairs and multiple options. I also like the fact that they didnt pressure me to make a decision right away. This is certainly the place you want to go if you need some honest professionals to tell you whats wrong with your car. (Side note, Grandys is a short walk away if you want to get some breakfast while you wait). 😁

Jo
Review №19

Took my 2014 Pathfinder to these guy to swap out that sorry CVT Trans and they were fast. Julio was very helpful and knows his job well. I definitely recommend these guys . Fast, reliable and honest performance. 👍🏽👍🏽

Je
Review №20

We highly recommend The Transmission Shop! They did a fantastic job on our 68 Mustang!

Te
Review №21

When it comes to transmissions and any diagnostic around transmissions, these guys are the absolute best. Very good price and they know exactly what they’re doing. I had other issues with my car besides the transmission and they had pointed out what needs to be fixed and that this is not their expertise and made recommendations for other shops and gave me warnings of how mechanics can take advantage of my situation. Thank you guys so much. I’m so happy

Wi
Review №22

Hands down would 10 out of 10 recommend this shop to anybody located in the Dallas Fort Worth area. I recently had some performance modifications done to my vehicle and my tuner stated that my lagging issue was possible due to my transmission fluid being low. Took my car in with no appointment and the guys literally walked me through the process of checking my fluid step by step, even allowed me to video them checking the fluid only to find out that my fluid was full and good! These guys are true experts and super professional! Love it! Now I have supporting evidence that my transmission is fine with video proof and that it’s obviously the tune I received.

Fr
Review №23

Julio was very helpful. He offered to diagnose the transmission problem at no charge.

r
Review №24

I would gladly refer anyone to the Transmission shop. Julio was very professional and addressed my concerns.

St
Review №25

Wow!! This place was awesome!! I recently moved to the area. My transmission went out on my Mercedes Benz c240 so I am distraught. Didnt have any idea where to take my car and not get ripped off. I googled and prayed lol. I read reviews about this shop. I called spoke with a young man named Julio. This young man blessed me tremendously. I was in tears trying to figure out how I was going to afford this. He assured me he would help me the best he could on the price . And he did. This young man research found parts for my car, he made sure my car was stored inside during the hail storm, he made sure he called informed me on everything he was doing and what I was needing. If you have transmission problems and want a honest place to go who want try to RIP you off, this is the place to go frfr. I want to thank you Julio you have been a blessing. Praise God for honest people like you.

He
Review №26

Julio and the crew did a excellent job. They got my truck in and out in a Couple of days!. I’m very satisfied with the results so far, it has not given me any issues and I feel confident that it will remain that way. I never used them before, but will use them again if I have to, and will recommend them to anyone That I know that has a transmission issue. They were my second option place before I decided where to get work done and they did it for half of what the first place quoted me. Julio was very friendly and informative and answered all my questions with the best of his knowledge with a great attitude and That influenced my decision to have work done there. Thank you for getting my truck back on the road, great job!

Da
Review №27

The short story, is the guys at the Transmission Shop are awesome!Long story is that I came to them with a very non-standard transmission problem. You see, the Truck is a 1946 Ford ½ ton pickup with a NON stock drivetrain (i.e. a complicated mess).Its a Ford truck with a Small block Chevy V8 from a 1960 Bel Air, a transmission from a 1988 C1500 Truck with custom crossmembers and mounts, the pressure plate and clutch are from a 1993 Chevy Pickup, a custom clutch system with a Wilwood Master Cylinder and a dorman Slave cylinder, a Core products short throw long arm shifter, a custom drive shaft.. etc. The point is, this is not your average production vehicle. In addition, it’s been in the family for as long as I can remember and this is the first time the truck has been left in the hands of anyone other than my father and I.I was nervous, but Julio the store manager and Mike the owner were great people first and foremost. They put me at ease. The whole team is top notch, honest and up front. They worked hard to resolve an issue with 4th gear in my gearbox (kept popping out on deceleration). One of those weird problems that sometimes does not make sense. Tom sorted it out, and solved it.I have 450 miles on it already and no issues! I don’t do many reviews, but have to for these guys. Thanks everyone at the Transmission Shop. I got the hood back on and came up to take a picture, but got there late after you closed (see attached photo). Another time.Yes, I do recommend The Transmission Shop!Thank you!David Russell

Ri
Review №28

Great group of skilled mechanics. As for Julio...he was very friendly and understanding of my situation. Julio gave me the best option for my price point, seeing as how I had just lost a loved one the day after I dropped off my Lexus and I had a million things to take care of, Julio still let me know that I purchased a faulty part and gave me time to get it corrected and put me at the head of the line when I did. Knowing that The Transmission Shop can serve Lexus, I will be there when its time to service....Thanks FellasRick D.Diilard

R.
Review №29

Outstanding customer service. They spent time and ran full diagnostics and never charged me because they said it was fine!! I would definitely recommend!!

To
Review №30

I had to revisit The Transmission Shop chain to correct an issue with an older Toyota Sequoia; this time I went to the Plano, TX, shop due to the workload in Garland. The shop manager, Julio, shuffled other vehicles in order to get the SUV problem investigated and repaired in a very reasonable amount of time. It turned out the problem was not directly associated with the first visit, but was covered under the 3 year warranty. I was very happy with this shop, especially Julio. His background and knowledge of transmission systems is impressive. On a side note, he was able to lead me in a better direction for a separate Chevy Z71 Transfer Case problem, which is helping a lot. The Transmission Shop chain remains my go-to choice for any vehicle “drive” issues, and has my highest recommendation for quality transmission work.

Jo
Review №31

Came back, and got work done on a different vehicle quick, easy, and a friendly experience.

Wi
Review №32

These guys know their stuff. I took my truck in to them after a Ford Dealership could not diagnose the problem I was having. They immediately knew what it was, and explained to me what was causing the random limp mode on my truck. They fixed the issue, which was being caused by my transmission, and I had them replace my diff bearings as well, and they did it all for an incredibly reasonable price. These guys are not only professional, but also friendly and knowledgeable about everything they service. I wouldnt hesitate to take my truck back in to them, for any future problems I have.

Mi
Review №33

Had 2 separate automotive shops tell me that a clinking sound under my Chevy Silverado was a “bad flywheel” and would require dropping the transmission, costing over $1,000 to “fix”.So I decided to bring it to an actual transmission shop that I have done business with in the past. Turns out it had nothing to do with the transmission, but the starter that was bad. $450 later, no more noise and I can’t say enough about the integrity. Since I was prepared for the bigger expense, they could’ve just as easily charged me accordingly and I’d have been none the wiser.I highly recommend The Transmission Shop in Plano!!!

Sa
Review №34

Words cant even begin to explain how awesome Julio has been! Keeping me updated and helping me and my husband out so much! Absolutely outstanding and I will continue to use their services!

Jo
Review №35

Great customer Service and explanation of diagnosis for repair needed with realistic time frames daily updates of progress and expedited service. Would definitely use again

Te
Review №36

Julio KNOWS customer service! He was a pleasure to do business with. Only a little time will tell on the transmission work they did for me. If Julios customer service is any reflection on the work, I feel I am in good hands.I will be taking a second vehicle to him for another transmission job.Thx Julio!

Th
Review №37

I’ll be coming back, Julio is an honest guy with great customer service

Da
Review №38

The Transmission Shop did a great job! On time and on budget!

Ju
Review №39

The transmission shop is definitely a go to, Julio gave me my options and did all the research man this guy is A1. Definitely looking forward to doing business with them again. 👍🏽

We
Review №40

Ive always been scared of having my car worked on ANYWHERE. When I was calling around checking prices I called and spoke with Tommy. Tommy was kind, attentive, friendly, and most importantly he was upfront and honest. I had ZERO surprises. The service was a pleasant experience and fantastic turn around time. I was updated everyday. This was fair priced and I truly believe a great deal. The warranty leaves me and my family at ease. We get to enjoy our van for many more years.A big THANK YOU to everyone at the Transmission shop. Especially Tommy, our phone call alone sold me on the job.*I waited a month after the service to post this.

Ir
Review №41

Did great work my truck is running great the employees was great

Sa
Review №42

Julio was not only professional but honest and kept me updated throughout the entire process! I had to get the rear main seal replaced and had it done same day I dropped my car off! He even went as far as to try and figure out why my car had a misfire and helped me diagnose the issue without any extra cost! It’s hard to find a place that is so honest and efficient and I won’t hesitate to take my car back for any other issues and will definitely tell everyone I know to go to this place! Thanks for the great service!!!

Ro
Review №43

My initial review several weeks ago was five stars and Im confidently keeping it at that. After originally getting my daughters 08 Jeep Wrangler back after a rebuild, additional problems cropped up. The job became one of those, as an apparently defective part in the rebuild caused additional issues. It was frustrating for us and, I know, for Julio and his team, too. But through it all, we were treated fairly and with respect and the Transmission Shop stood by their work. I find the best measure of a person or company is not how they are when things go sailing along smoothly but how they are when problems arise. The Transmission Shop handled our repairs with determination and professionalism and made sure the work was perfect and we were satisfied.

Em
Review №44

I was recommended by a friend who said this was the only shop that he trusted for transmission work. From my first call, I felt assured that I could rely on this business. After inspecting my car, Tommy carefully went over everything that I needed to know and was straightforward and knowledgeable about additional repairs that may be necessary once the transmission was removed.Although I ultimately decided to sell my car as is (due to unrelated issues in the vehicle) instead of getting it repaired, I could not help but write a review. The professionalism and care from this business was notable, and their numerous positive reviews speak for themselves.

Ba
Review №45

My truck is running much better than i remember.My trans. went out on 2004 Titan. They picked it up and repaired in 2 days. I have 3 year 36k warranty.Thank you guys for your help.Julio you rock. Thank you for walking me through the process. And explaining the issue. I got several quotes and these guys have best price and best warranty. No need to go any where else.Thanks again.The dye Barry.

Ke
Review №46

I called Julio at the Transmission Shop to see if they could check out my transmission after the Cadillac dealership told me I needed a new transmission, about $8,500. He told me up front that he was going to check it out and let me know what, if anything, he had to do. After a few hours he let me know that there was nothing wrong with the transmission and that it was most likely an engine problem. He did this and DID NOT CHARGE ME ANYTHING!!!!! The Cadillac dealership charged me $170.00 and didnt check my transmission or anything. I would HIGHLY recommend Julio and the Transmission Shop if you have any transmission problems or think you do.

Ea
Review №47

I just got my wife’s Lexus serviced by The TransmissionShop in Plano. I was a referral by another very satisfiedCustomer but this was my first experience with Company.I now can join the ranks of many highly satisfied customers.Tommy made this experience top notch from startTo finish. He returned my call on a day the shop was closedAnd scheduled me for next available open day. He was extremely courteous and professional and his staffHad me fixed and on my way in record time. I would highlyRecommend Mr. Tommy Schuldner, Manager and his PlanoStaff for all your transmission needs. Excellent!

Ch
Review №48

It’s always anxiety inducing bringing your vehicle to a shop - hoping that you can trust an honest assessment from an expert. I felt some delayed shifting in my 1976 Ford Bronco. These guys invested an hour on my truck for no charge, gave me a clear understanding of any concerns, pointed out a minor leak (150 dollar estimate for repair), but gave it a clean bill of health overall. They easily could have said that work needed to be done.

Al
Review №49

Best experience here! Julio was very honest and kind upfront, made sure I knew everything I needed to know, and my car’s good as new now 👍🏻

Sc
Review №50

Good shop. They took care of all my needs and made sure that I was a happy customer. The only reason for 4 stars is because they had to work on it a second time to fix the glitches. Overall they have made me a happy customer and I hope I don’t have to see them again in this car. If I ever need another vehicle fixed, this is my place!! Even though there was a hiccup, they were still a gteat shop and great to work with.

Re
Review №51

Shop is very professional. Kept in contact with me throughout the process. They made the process easy & hassle free, I had no worries. I will be referring to friends and family .

Pa
Review №52

These guys were very helpful in getting my old VW Beetles transmission up and running; found that the last people who supposedly fixed my transmission that a bunch of parts were missing (which Transmission Shop guys replaced)..... Took good care of my needs and kept me informed along the process. thanks guys!!!

Gr
Review №53

The did a great job with the transmission on my F150. Communication through it all was excellent and they finished two days earlier than estimated.

iv
Review №54

Awesome guys, honest guys and the best around, i was so impressed that i had my daughter make a Gmail to write a review. very happy customer.

De
Review №55

We love these guys! Honest, trustworthy, valuable work done with complete disclosure & integrity! 100% recommend 🙌🏾

Tr
Review №56

This shop was recommended to me by my auto mechanic shop, The Golden Rule, in Rowlett Tx. They told me to talk to Julio and he would take care of me. I did and he did. Julio game me an idea of the cost over the phone to rebuild the transmission. It was a very competitive price so I told him to come pick up the vehicle. Three days later we had the vehicle back and running great.

Ni
Review №57

Julio was spectacular, helped me find out what was wrong with my car the whole time with a smile on his face. And they answered any questions I had. Excellent customer service and work!

Ti
Review №58

Julio is the best brought in a 2001 tundra for a check found nothing that I needed,charged nothing for a check,who does that nowdays.

Ma
Review №59

I was very impressed with the Transmission Shop. I highly recommend based on my experience.

Ja
Review №60

Trustworthy, efficient, and won’t cost you an arm and a leg. I was blown away by the quick turnaround time, the level of professionalism was second to none and the work they did was outstanding. My car is running like a champion again and it’s all due to the good people at The Transmission Shop in Plano. I absolutely recommend bringing your vehicle here if in need of transmission work.

jo
Review №61

The guys were honest and didnt offer any unnecessary repairs.

Li
Review №62

Husbands truck had a small transmission leak and these guys fixed the issue quick and easy. Thanks!

Ja
Review №63

Tommy and the team were extremely helpful and professional. They assisted with resolving the transmission problem on my vehicle by reviewing a technical service bulletin. A set order of solutions were recommended and Tommy followed them which saved us a over $2500. He discussed several options with us and advised which would be the most financially sound. Thanks to Tommy and the team.

Na
Review №64

Took car in for second opinion after being told there were metal shards in my transmission. He had his guy check it out and my car was fine! When I asked for how much it was, it was no charge! Honest, kind and all around non intimidating atmosphere. Will be back!

Wi
Review №65

A superb experience. The Transmission Shop staff is grade A, extremely courteous and they go above and beyond. They were able to assist me with my issue in a speedy, flawless manner and on a short notice at that. Definitely has my recommendation.

Br
Review №66

It was a great experience. Got it done the same day for less $ than i expected. 👍👍

de
Review №67

Julio and mike were outstanding really took care of my sons truck in a timely inexpensive manner went out of their way to even meet us on the weekend to recover the vehicle

ke
Review №68

They did a Super Job on my transmission been 2 weeks and have taking it on a long out of town drive, ive had no problems at all so if you have a transmission problem id check theses guys out! Professional service !

Mi
Review №69

I had a minor accident on the road late one night...Which led to me bringing my car to Tommy at The Transmission Shop...From the moment I spoke to Tommy on the phone he made me feel at home and that he would do anything to help if he could!Their shop was very Clean and Respectable!Customer Service was Above and beyond!Tommy, Mario & William props to his you guys run a business!I will recommend all my friends and family if they need transmission work!Five Star Business!Thank you Tommy!

no
Review №70

Friendly & knowledgeable staff. Free diagnostic! As in totally free! I took my car in and they assessed it the same day. Turned out not to be a transmission problem, but they helped me narrow down some other probable causes.

Ch
Review №71

Tommy the Manager was simply awesome. Made the whole experience flawless. I very highly recommend The Transmissison Shop for anyone. They know exactly what to do for your transmission!! And did I say Tommy was awesome....

St
Review №72

Had the pleasure of having the transmission serviced on my 1995 Buick Riviera. Tommy provided outstanding customer service and had me in and out within an hour as promised. Their prices are very competitive. I would certainly recommend The Transmission Shop for anyone who needs their vehicle serviced. 5 stars without question.

St
Review №73

Great, honest shop. After I called them to tell them what my issue with my Jeep was, he told me to bring it down and he would give me a free diagnostic just so I had an idea of what was wrong with it. The minute I dropped it off, the tech took my keys and went to test drive it to start the diagnostic immediately. Tommy called me a few hours later and told me that my issue wasnt my transmission, but a bad sensor, and referred me to another mechanic shop close by. I asked him if I owed him anything, and he told me no....Very honest guy, would highly recommend this shop and the manager Tommy. They are great, honest people. Thanks again Tommy, I appreciate everything!

Ra
Review №74

I took my Honda Odyssey 2004 to them as it had failed. Tommy gave me a competing quote and the best part was 3 years/ 36 month warranty. The work was good and the vehicle was given back to me as promised in a day. I have not experienced any issues and waited to write the review after my trip which added 1000 miles to the vehicle. Tommy was great to deal with and he had patience to answer all my questions. I would recommend this shop to anyone who wants transmission work to be done

Ca
Review №75

Got my Nissan Rogue transmission fixed in two business days! Excellent expedited service with no run-around on pricing. I was given a pretty accurate quote with no surprises at the end. I highly recommend The Transmission shop. Thank you for getting me back on the road!

St
Review №76

They are great. Gave me a good price for repairs, stayed on the estimate, kept me informed, and did the repair on time.

Ra
Review №77

These guys really know what they’re doing. I’ve had three jobs done on three different vehicles over the past 4-5 years. Two of the jobs had problems with the transmissions or transfer cases that were diagnosed and fixed with a reasonable amount of down time and cost. The other one was too damaged to repair and I sold the car. They’ve given me straight up honest assessments of the parts and labor for the work to be done and then fixed it.

Jo
Review №78

Tommy is hands down the perfect person to do business with when it comes to your transmission. He is completely honest and ethical. I definitely will be going back for any major or minor services/repairs.

Ja
Review №79

Great shop, great people. Very trust worthy.👍🏽

Da
Review №80

I can say hands down this is the cleanest most professional and honest shop I’ve been in. Thought my transfer case was destroyed... they removed it and told me it was fine, reinstalled and found the problem to be gears in my front axle. Tommy and his entire team were awesome and gave me a great price for the work they did. Ill NEVER go anywhere else for transfer or transmission work.

Da
Review №81

The Transmission Shop at 1508 N. Central Expressway, Plano, TX was an outstanding experience for a person from out of town. I had a transmission failure and being from out of town, it was an uneasy feeling to pick a shop to look at the trouble; finding someone honest. Tommy with The Transmission Shop was all of that and more. I called him and he immediately understood my position and was willing to help. Fortunately, I was able to drive the vehicle to see Tommy for troubleshooting. Tommy quickly called me back to report the findings and although they were not able to work the issue, he pulled other names, places and phone numbers for me to take next steps. He was honest with his evaluation and did not try to perform work just for work (money) sake. When I went to pick up the vehicle, I was greeted friendly and clearly explained what the situation was on top of what we discussed over the phone. There was no charge for his and the shops time and trouble. This was just an outstanding experience for someone who was at risk of being stranded while traveling. GO SEE THE TRANSMISSION SHOP AND TOMMY IF YOU NEED SOME HONEST, FRIENDLY, AND CUSTOMER SERVICE FOCUSED SUPPORT.

Ka
Review №82

Tommy helped me diagnose my vehicle at no charge. It wasnt the transmission so he referred me to another shop close by. I was so surprised by the professional and friendly atmosphere. Highly recommend this shop. Even the shop who did fix my car spoke highly of Tommy and his team.

Ej
Review №83

Excellent service, great quality and honesty

Sp
Review №84

First time visitor. Fast and accurate diagnosis and service. Pointed out a potential future issue but didnt try to be a pushy upsale but just to keep eyes out. Tommy was straight forward and friendly.

Fa
Review №85

They were able to give me a fair price and was in and out quick. Also provide options for financing when you’re in a bind. Tommy was very detailed and informative and was very helpful!

Mi
Review №86

The team at The Transmission Shop is outstanding. I have a 2004 Toyota Sienna with 250k miles and the transmission finally went out. They walked me through the options and were able to rebuild the transmission within a couple of days. They were very reasonable on the cost and gave me a 3 year/36k warranty on the work.The team is friendly and will go the extra mile to make sure you are taken care of.

Mi
Review №87

I was referred to The Transmission Shop in Plano from my regular repair shop because they indicated The Transmission Shop could replace my transmission cheaper than they could. During my initial call with them they gave me an estimate that ended up being very accurate to my final cost and was much cheaper than my regular repair shop. That first transmission I had them do is still in operation three years later in my Ford Escape. I just recently had my second transmission for another car installed by them about 3 months ago. Had an issue a couple weeks ago but they covered the repair under warranty with no issues. They were again very good on the price and have been very easy to work with.

Ki
Review №88

Tommy and he guy was great and honest with me and definitely kept is real. They help me to the fullest even though I didnt get anything fix. You definitely have a long term customer. Thank you guys

te
Review №89

Tommy was great, he answered the phone on a Sunday, he made an appointment for Monday, then diagnosed my issue and gave me a very good price. I received my vehicle in 3 days. Best repair experience I ever had!!

Ry
Review №90

After a horrible experience at another shop, these guys were a god send. Did a complete rebuild for half the price of the other guys and had me up and running in no time at all. Tommy is an honest guy who won’t try to sell you on stuff you don’t need. I’m never going to anyone else for anything transmission related again!

Ch
Review №91

I went in today, and I talked to Alan the manager, he was so nice, honest and cool. I told him that I had a transmission mount bolt thread that is stripped inside the transmission and the mechanic checked the threads inside the transmission then, Alan went in the back and asked him “Is it stripped badly?”. The mechanic said to Alan “No, he still has some threads in the transmission”. Next, Alan came back and let me know that he said, to me it’s my lucky day that the mechanic was able to fix it for free. I just had a stripped bolt that is completely damaged I was so happy he was able to fix it. Thank you, Alan the manager and your mechanic you guys do an awesome job fixing my transmission mount bolt. If I had a bad bolt loose like that again I will come to this place.

Co
Review №92

These guys are the very best they even help you with the smallest things. Best in the area!

Ne
Review №93

Had my 2003 Chevy Express van repaired at The Transmission Shop in Plano with 3 years parts and labor warranty. The transmission required a complete rebuild and the leaking seal replaced. Have driven it for a couple of days. Transmission appears to be good as new. The shift problems it had in the higher gears disappeared and remaining gears kept working. So far so good. Thank you

Ch
Review №94

This location is a hit or miss with making a decision by the reviews. A lot have been satisfied customers and a lot werent. I follow right behind the not so satisfied customer. We were quoted a price and arrived with a different price and at that, received no calls about the additional work that was done. Was contacted about the truck being ready, but still did not speck about the additional charges on top of what was quoted. Transmission started to smoke while my workers were out doing a move. This happened after a week from picking up the truck. Weve been going back and forth with this shop and still has nothing resolved. Make sure you know who you are talking to and verify and document all that is being told and paid for. This is not a trustworthy shop and I would not recommend anyone here. Please trust your reviews.

Ga
Review №95

This is the second time I have been to the transmission shop, and it’s the second time I have been extremely impressed with their service. These are people of their word and I encourage anybody to check out this fine business ran by fine people.

To
Review №96

They did an awesome job. Towed my truck to the shop on a holiday weekend at no charge. Diagnosed the issue and repaired my transmission in two days. I normally do not take the time to write a review but felt compelled to do so in this case so that others would know they are truly experts and also very reasonably priced.

Ea
Review №97

Alan, is a super helpful guy. He first did my sons front diff at great price and turned it on 24hrs. A few weeks later my another sons transmission went out. He gave a great price and fast turn around. He even did the rear main seal while he had the transmission out. Thanks a lot. I will be back

Mo
Review №98

Would recommend The Transmission Shop for anyone that has a transmission that cratered on them. Tom was a good guy to deal with, and told me the initial cost up-front my out-of-pocket expense so I wouldnt have that initial sticker shock. Unfortunately, it turned out I had more issues with the transmission that expected and it cost me an extra $1000, but they fixed/repaired those issues also (new radiator, (which the old one was apparently clogged and the root of my problem (x-mission fluid over-heated) and some other things. The only problem that really came up (and by no fault of The Transmission Shop) was that they couldnt get a core the first two times around, the 3rd time was the charm, so that just put getting the job done almost a week out of the projected date. All-in-all, a solid 4 stars and I would recommend them to anybody.

Ge
Review №99

Came in for a free transmission seal leak check on my Toyota Camry. The Dealership had told me the seal was leaking and showed me a photo. I brought it into Tommy at the Transmission Shop...he had Mario check it out...There was no leak anywhere in the transmission. Toyota had wanted to charge me $1400 to fix the leak...I was happy to hear there was no leak...These guys are good and they are honest...They get any future work I need done.George

le
Review №100

I hate to give anyone a bad review, but the conduct here was so bad it must be shared with future customers. Five minutes after my car was brought into the shop for a transmission oil change, Tommy told me there was bad news with my transmission. He took me out to the car and showed me fresh bright green oil on the transfer case. Told me the transfer seal was out and it would be @ $1000 for the repair. As I had only brought the car in for routine maintenance and had not experienced any problems with it. It was certainly a surprise to me. I took the car to my regular mechanic who put it on a lift and he found only a small seep in the transmission gasket, far from the transfer case. Nothing leaking from anywhere else. There was no fresh green oil on the transfer case. My mechanic doesnt perform transmission services on my German car. Next up was Eagle Transmission on Coit Rd. Again, they cleaned off the transmission, ran the car and found a small seep in the gasket, no transfer case leak. Did a transmission service, replaced the gasket and filter and replaced the fluid. Saved me hundreds of dollars. Do your research and dont be afraid to ask for a second opinion. By the way, the transmission oil on my car is red, not green. To the owners response of not finding me on your list. My parents taught me how not to let people take advantage of me. of course Im not in your list, I took the car to someone reputable.

Information
11 Photos
100 Comments
4.7 Rating
  • Address:1508 N Central Expy, Plano, TX 75074, United States
  • Site:https://thetransmissionshop.com/
  • Phone:+1 972-422-7767
Categories
  • Transmission shop
  • Auto repair shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
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