I had my water pump replaced and car serviced. The customer service was excellent and they maintain a very clean and professional looking office. My service consultant, Noel Rodriguez was very attentive to all my needs, answered all my questions and provided me with a loaner so that my day was not disrupted. Everything was done very well and I am a happy customer. If you have a Lexus or Toyota, there is no other better place in DFW. Definitely recommend.

Jamie, our service manager was courteous, empathetic, thorough, knowledgeable and friendly. Overall, if I had to guess he was an Eagle Scout. You won’t go wrong with these folks.

Having driven Lexus exclusively for the last 17 years, my experience at Davenport has been one of my best ever! From the moment I walked in until the moment I left to drive off, I was treated with great respect and experienced fair pricing and efficiency. The new manager is great and worked diligently to make sure that i had a great experience. She is a jewel!!! I will return again and again!!!

I highly recommend Davenport Motor Company. They are first class and completely ethical. Customer service is as good as it gets.

I never trust a business with only 5 star reviews but in this case it’s true.I was welcomed by Dave Davenport who introduced me to Jamie, a service advisor. Choosing to wait while the service was being performed was made easier by the workstation with free WiFi & coffee. Jamie kept me apprised of the progress and delivered a clean and vacuumed car 30 minutes quicker than expected.I will be back and will recommend Davenport Motor Company to my friends.

Thorough inspection and quality resolution. Great customer service. Will definitely return for future service.

My Service Advisor, Jamie S was professional, friendly and very helpful. He sent me timely updates on the status of my car service via phone calls, texts and emails.

Too many tricks on the pricing. Watch your invoice carefully! When they did some promotion, you need to be specially careful. They may just reduce some service and provide you a discount to buy more service. When one of the owner promised you to match charges from Lexus dealership and they broke promises right away after customer called to confirm it is free. Their charge some time higher than Lexus dealership, definitely way higher than Honda or Toyota dealers. Just don’t know if their service is better.Definitely not recommend.

I’ve had Davenport Motors in Plano service my Lexus cars since moving to TX 6 yrs ago. Their location is more convenient and I get more personal service than at the big dealerships. I have always been impressed with their professionalism and explanations of what services and/or repairs are needed. I highly recommend Davenport Motors for you Lexus service and repairs.

I’m extremely pleased with the excellent services provided by Daniel and staff. I was out of town and had my wife to take the car over which I normally don’t do. Daniel was kind enough to assist her over the phone with getting the car started since the key battery had died which made her late for the appointment. She was still encouraged to bring the car over although they were very busy. He immediately replaced the battery upon her arrival without her requesting him to do so. I thought we had an electrical problem with the Lexus as I was told by another mechanic and described to Daniel over the phone. He responded that would highly be unlikely but bring it in. Davenport examined the vehicle and corrected the problem within minutes. Additionally, Daniel did not charge my wife anything, not even the fee for looking at our vehicle. I don’t think that’s ever happened before with any automotive place I’ve dealt with. I highly recommend Davenport Motor Company-Plano, honest business. I’ve dealt with them in the past and always had good services. This time they went above my expectations.

As we were looking for a used Toyota van, it was very important to us to get the security of a professional opinion on the car we choose to buy. We brought the potential car for a pre-sale check to Davenport and do not regret it one bit! Daniel and his team were extremely detailed in examining the car, which allowed us to get a great overview of the condition of the car, what we could repair after the purchase for a reasonable cost and what could become a potential risk. Daniel took his time explaining everything in detail, answered our questions about the costs and was honest if he was unsure about something that would depend on the preceding car owners maintenance of the car. I would recommend Davenport (Plano) to everyone looking to buy a used car without the usual stressful experience. They can make the process a lot easier. Very thankful for their help and very pleased with our two visits in Davenport this month!

Excellent repair service and friendly professional customer services. I have trusted my Lexus to Davenport Motor Company since 2009.My go-to place for honest and dependable repair for my Lexus. Always professional and friendly service from the Davenport brothers and their staff. I’ve been their customer for over 12 years.

A shout out to Daniel for the amazing customer service he provided. He got my car in ASAP and promptly repaired it. I’ve taken my car here for many many years and never have been dissatisfied with the incredible service. Highly recommend it for your Lexus!

This is a great company with great people. They do excellent work. I’ve been loyal to Davenport for 15 years, have never regretted that and will continue that relationship.

Davenport Motors always provides an efficient, professional, courteous and friendly atmosphere in addition to excellent, honest service. We have been coming here since 1996 and have always been totally happy. Noel Rodriguez was extremely helpful this time, as have all of the team members each time.

Davenport Motors did a great job making recommendations of what repairs needed to be done to my Lexus. The work was done in a timely manner and has always been quality work. I fully trust Davenport Motors to take care of my car.

Yes i use Davenport Motor Company Plano to service my Lexus ! Even though we have moved to Fort Worth it is SO worth the drive to know that my car is being serviced by Davenport ! I KNOW i will always get an honest opinion and review of anything that is going on with my car--- whether it needs current work or something we need to watch at future oil change visits ! It is so important to NOT worry about safety when traveling and to their best ability they give me that feeling all the time ! Once I found Davenport Motor Company I will never go anywhere else ! Katharine Blocker

Very professional, courteous and fast. They explained the required repairs, options and expense. Waiting area is very nice with free WiFi to get work done while you wait. I’m very pleased with the service and their customer centered approach.

I have been using Davenport Motors for over 20 years and in that time I have never been disappointed with their service, treatment or quality of work. They have always been professional, knowledgeable and honest. I highly recommend these guys and will continue to bring my cars to them for service.

Great experience. Jamie Smith made my visit very easy and took extra time to explain about some concerns I was having about my Lexus. I will definitely be back.

I would like to thank, Noel and Christy for being so nice and professional. These two people are an asset to Davenport Motor Company.

Dealer wanted me to invest in the 90,000 mile checkup package, which was north of $700 to do.Davenport gave Sienna the once over, changed the oil and filters and sent me on my way for $140. Theyve also been super cool and honest about fixing simple things that the dealer wants $$$$ for.Toyota owners - get to Davenport and stay away from the dealers. Davenport is great.

Great an honest service! I have a Lexus LX 470. All my dashboard lights, AC, mirrors stop working. First I went to Breaks Plus, which I used for several years. After diagnostic and $129, they told me that nothing they can do, only Lexus dealership. So I went there. After another two days and additional diagnostics I have received a call from assigned service man who told me that they have to go under dashboard to determine a problem. He also told me price. Once I heard the price, I took my car back home. Fortunately I Google and found Davenport. I told Even my problem and left my truck. Problem and some additional repairs has been done next day for 3 times less expensive what Lexus offered just for finding a problem. Thank you all again! Keep up good and honest work! I will see you all again. Hopefully not too soon.

I had not used this branch in several years. Fortunately they understood the issue with the vehicle and had a fix that others did not offer.. saved me several hundred dollars. Quick turnaround as well.

Love, love, love Davenport Motor Co. I was referred her a few years ago and I have taken my car to them for everything, from oil change to any repairs needed. Now my daughter takes her car to them also. They are professional, kind and do a great job with our vehicles. Highly recommended!!

A car repair place you can trust! LOVE Davenport Motor Company! Drove all the way from near Austin to bring my RX350 to them! They always tell me what needs done now and what can wait a bit on service items. Car comes back clean and good to go at a reasonable price. What more can you ask for??

A five star review simply does not do Davenport Motor Company justice!!. They deserve a 10 star review. In my 28 years of driving and ownership of over 2 dozen vehicles, I’ve never experienced a higher quality of customer service, honesty, value, and expertise. In the past I have used dealerships and independent shops both for my car repair needs for myself and family’s vehicles. Like most folks I always assumed that the dealership always gives the highest quality service, which in most cases can be true. With Davenport you get dealership level quality and expertise but with a significant difference in price and value.I cannot say enough about Evan (my service advisor. His honesty, integrity and communication every step of the way was unprecedented. I have also had the pleasure of working with the greatness of Jamie who is a former master technician and now a master service advisor. I was honored that before I even brought my vehicle in for the first time I received a call from one of the Davenport brothers personally. Everyone from the detail guys “Edwardo” and Mac are amazing. The tech’s are an all star team of some of the best in the industry. I found Davenport motors on one of the Lexus forums and and they came extremely highly rated so I decided to give them a try and I can honestly say I will not ever be take another one of my vehicles anywhere else. The honesty, the value, and quality of workmanship are hands-down the best in the metroplex if not the nation. If you currently take your Toyota or Lexus to any of the area dealerships from Park Place to Sewell I would without question recommend making the switch to Davenport. They offer courtesy vehicles, shuttle service, and everything else without the extreme overhead and inflated pricing. Every time I call in I am treated like family and to me that is priceless.

I went to Davenport to service my 2009 Lexus ES based on the recommendation of my sister-in-law. I went back in January of this year because my coolant was constantly leaking which led to my car starting to overheat and the engine sounded louder than usual when running. I called in and spoke to Evan and explained to him my situation. Their schedule was pretty booked up, but they told me that I could leave my car with them and that they would service it whenever they had the bandwidth. I dropped of my car and they proceeded to take a look. I received a call the next morning that my water pump was causing the coolant leak and that the thermostat would need to be replaced too. I asked if there was anything else that they saw that may need to be fixed and they only told me the drive belt was cracking and the wipers could use a change. I was very pleasantly surprised because my question usually leads to a bunch of unnecessary repair suggestions. They fixed all the hard parts for me the next day and I replaced my own wipers. Total cost was very reasonable compared to what it would have cost at the dealership. As a whole they were very courteous and didnt try to sell me anything more than I needed. When I picked up my car, it was washed and detailed, which I was not expecting. Hopefully I wont have to anytime soon, but if the need arises, I will definitely come back for my Lexus repairs.

The services were performed on time. Pricing was quite reasonable. Communications reflecting updates were excellent. Highly recommend.

Davenport Motor Company in Plano is the best place I’ve ever found for diagnosis and repair of my Toyota FJ Cruiser. They are honest, fair and accurate. So whether it’s an oil change, other maintenance or a repair, Davenport will always have my business! Call and ask for Evan. He takes care of all of our family cars!

The alternator failed on my 2011 Toyota Sienna (little red battery lite on the dash and car died shortly after). Davenport replaced it quickly, with a genuine Toyota part, and at the lower end of the price range mentioned on the internet. They also washed and vacuumed the car.Lots of stuff has to come out or be moved for this repair, and it looks like it all got put back properly. I check these things after getting burned too many times by shops that somehow lose caps to brake reservoirs, coolant overflows, etc. or dont fasten things back down.Ill happily use them again.

Ive been using Davenport Motors for over 20 years for all of my Lexus and Toyota scheduled and repair service. They are always professional and prompt, and provide a free loaner if the service is major.

I received their coupon for oil change and 5.000 mi maintenance, it was a very good deal!! I used it on my Lexus. Hope they will mail more coupons out in the future.😁 The advisor Jamie was very nice too.I will be back!

Servive advisor Evan and technician Jason are the best of the best. Had a tight deadline and they worked through lunch to finish on time. Even managed to squeeze in a car wash before I arrived! I know I can always trust Jasons recommendations to keep my car in top working condition without spending any unnecessary money. Wouldnt go anywhere else!

James was courteous and took care of the 30000 miles service I needed on my car in professional manner. Davenport Motor company is honest and reasonable in charges for their service. Thank you!

I first went to Davenport to have a parking sensor repaired that another local dealership replaced due to an accident that I was involved in. They were friendly, professional and transparent. Fast forward to today and I need a brake job done . The dealer that I purchased my car from didn’t recommend a brake job, just a flush of the system. Another dealer wanted to sell unwanted services. Davenport took it in and got the job done. If you have a Toyota or Lexus and tired of dealing with the dealership, I highly recommend Davenport2018 Toyota Camry XSE

These days reliable mechanics are hard to find. Davenport Motor is someone I can count on to take care of my car.

So grateful I found Davenport Motor Company in Plano! If you own a Lexus or Toyota, you need to come to Davenport for all of your car maintenance!

This is my 2nd preowned Lexus and I have taken both vehicles to Davenport. I trust them to make any needed repairs for a reasonable price. They were recommended to my when I purchased my first Lexus in 2002 and I’ve been with them since

The service was on time, thorough, courteous, safe, and professional. All in all it was a 5 star experience. Many thanks for a job well done!

I bought a 2000 RX 300 for my daughter who goes to college out of state and have taken it to Davenport since the beginning. They always give it a good ‘looking over’ before and after the semesters and it gives us peace of mind. Always professional and price is right to boot. Thanks for the good work Evan & crew! We’ll be back.

If you have a Lexus or Toyota this is the place to go for maintenance or repairs. Job is always done with excellence and the same perfection as the Dealer - BUT for a more reasonable price! You can trust your vehicle with them!

I have been with DMC for over 30 years - since the late 1990s. Truly a Very trustworthy and honest Family business. Great service, reasonably priced, and Always professional!With their care, my Lexus ES350 will soon join the 200,000 mile club, and runs as good as New!Their Father would be so proud of the honest service they continue to provide!Special Thanks to the Team, and Blessings for Continued Success!

Kept my car in the garage assuming it was going to cost an arm and a leg (well actually, the dealership quote was an arm and two legs). Took my SC430 to Davenport and couldn’t be happier. I was about to give up on her as she is 16 years old but after picking her up today, I’m back to being a proud owner of this little convertible gem! Thank you Davenport. Here is to 16 more years!!!16 more years!!

Jamie Smith gave me a tour of the facility, as I’m familiar with the automotive business, having been around it most of my life. The techs were all very friendly.I came in for an oil change but the tech working in my car saw that my front break pads were super thin and even toon the time to show me exactly how low they were. I appreciated the diligence and honesty they took to care for my vehicle. I’d rather support a local business than knowingly be ripped off at the dealership.Customer service was really nice!

I really like everything about this place, and only have one complaint. They are very professional, had great prices, nice waiting area. My one complaint is that because they were running behind (they told me that morning that a tech had called in sick), the car that I dropped off for routine maintenance at 8am was still not ready at 5pm. That in itself is fine (they warned me in the morning it would be afternoon), but since they close at 5:30 I got worried that they forgot about me and my car would be locked up for the weekend. I called and found out they still were working on it. In this situation I think they should have called me with status to let me know it actually was not going to be completed until after closing but they would get it done and not to worry about it. But that is not enough to downgrade to 4 stars, I think this is a 5 star business.

My second visit to Davenport motor company came after a morning of rain where I tried to roll my windows down to get the excess rain and dew off of the windows so I could see while driving. The back rear window apparently came off track during that process it would not roll back up. I immediately reached out to Davenport motor company a second time in addition to the dealership for price comparison. Davenport motor company came in at 50%. Less than the dealership. Parts were not even needed to be ordered for this situation. They were able to repair and reassemble the part that holds the window in place and controls the upward and downward movement. Again, Evan was phenomenal and his efforts. He took care of me, a second time and even provided a loan car and they took care of the work over Christmas break. I even forgot to fill up the loan car with gas due to a busy hectic schedule, and he took care for me this time. Very professional, very organized, very clean and nice facility. And for those reading this lets not forget they have multiple locations to take care of your every need. They wont hesitate to give you a recommendation if they could save you money. Thanks Evan and staff again and Davenport motor company.

The technician performed a detailed diagnostic on my 11 year old vehicle and recommended the services without pushing for them; very thorough and professional approach!

Customer service is well above average. The owners & staff ensure they provide quality work and customer service.

Consistently excellent service in a clean shop with a clean, quiet waiting room by friendly, honest members of the same family who have always owned this business.

Im excited that I finally used Davenport Motors. Ive seen them for years, but would usually fix our vehicles myself. This one I couldnt fix and chose them. They were awesome! Thank you gentlemen for taking care of us.

Ask for Evan. He is honest and fair, and works with you to pace repairs so the cost can be absorbed over time. I love their loaner car service and the car wash and vacuum service. They have always had my car ready when they said they would, and Evan does a great job managing expectations. It’s easy to feel like repair shops are going to rip you off if they can. I’ve never felt that at Davenport or with Evan, and they certainly could take advantage if they waned to because I know practically nothing about car repair. I hope this helps you feel comfortable choosing Davenport.

The services are always Handled in a professional manner. I have enjoyed Talking to the staff. I will return again for additional work as needed.Have a BLESSED Day

Very detailed in checking over a car that is new to me. Davenport was able to make needed repairs in a timely fashion. We have trusted several cars to them in the past and are very happy with their service and attention to detail.

What a pleasant experience! Thank you very much. The car wash is icing on the cake.

I have been a customer of Davenports for over 14 years. Theyve kept my 2004 Lexus running in top form over that time. They have always been professional, honest, and courteous.

Have had the car in multiple times for a dead battery. Only now is the alternator identified as the culprit. Seems the time my car stays at the shop is getting longer and longer - i dont know what Id do if I didnt have a 2nd car. Not sure if it is my service rep or the shop itself. Service Rep seems uninterested and didnt even greet me with a hello when I went in to pick it up. Not comfortable with him. While in car to drive away and resetting seats and mirrors etc, noted that the tilt steering wheel wasnt working. Went back in and service rep was already AWOL so had to wait. Walked into shop to get a tech to come look at it ... and then Jamie came out to help. He was very kind, considerate and dealt with my frustration very well. He is a keeper!

Davenport has had our business many years, and we have sent lots of friends there. We have been impressed with their technicians’ expertise, but the thing that has made us lifetime customers is their honesty when repairs or replacements are not needed.

They installed the right outside mirror on my car followed by a car wash. I am very pleased with the work that was done. They installed the mirror very quickly, and totally cleaned my car inside and out. Very happy customer!!!

I was referred by a student of mine that owns a Lexus. He told me that the guys that work at Davenport’s are knowledgeable and trained in caring for all Lexus & Toyota vehicles. He is correct and I have been going to the Plano location ever since. Jeff has helped me every step of the way and I can’t thank him enough for his professionalism and his forthrightness.I would highly recommend Davenport’s to anyone that owns a Lexus or a Toyota to visit them for your car maintenance and servicing. Thank you!

Im highly satisfied with their customer service. Their quote for a routine maintenance service was almost half of what the car dealership quoted. When I took my vehicle in for service, I noticed that their quote over the phone was about $50 less than what their rep told me the day of the service. When I brought it to their attention, they honored the original quote and Im a happy customer.

Great experience. Evan did a really good job. The work was completed even faster than I would have expected.

Jamie service he provided from beginning to end was A+. I will recommend Davenport to my Lexus owners friends. Trust them for quality car of your automobile 🚗..

We have used their service for several years and appreciate the quality service and attention to detail! We have confidence in the work done by their technicians and the prompt way of finishing a job!! We recommend them especially in comparison to dealerships!

The advisor, Evan, was very professional and easy to work with. The mechanic, Craig, did a super job and returned the car nice and clean. 5 star plus team and workmanship!!

Super efficient and great value. Even offer a free car wash with service. I’ll be going back to Davenport in the future!

Only place I take my Lexus. Dealerships are too expensive and always overprice and oversell. These guys are straight up and have reasonable prices. Glad they have loaner cars too. I recommend scheduling an appointment before bringing car in.

They were very flexible with scheduling, I had to move my appointment last minute due to work and they were very accommodating. They are very professional and honest. Thanks, Jamie!

Davenport staff (Jamie) was very professional, explained the service and cost and got my car back in half the time originally predicted. The Tech was very caring in his handling of the car and even wiped it down after the headlights had been replace.

Another great experience with Davenport. Everything was done perfectly and for a good price.

I have never been disappointed using Davenport Motor and plan to continue using them. Fast service and fair pricing.

My wife has a 2015 Acura MDX with 75,000 miles on it. We were due for a timing belt replacement. This service was performed two weeks ago and I personally waited to submit my review to see if any issues would surface.The wife said that the car drives like a new vehicle!No issues thus far. We look forward to using Davenport as our primary service outlet for any future repairs.

I’ve known the Davenport family for years and they are wonderful people and provide great service as well.

This was my first visit after a recommendation from Nextdoor and I’ll be back! They did a great job. Very professional and reasonable priced.

Professional, excellent work, efficient, good quality and friendly.

With Toyota of Plano leaving the area, Id been in search of a high-quality service center for my vehicles. After some research, I located Davenport Motor Company. They offer great service at a good value. I wish I found them years ago.Update: Ive been using Davenport for a couple of years now. They always offer quality service. Upon diagnosis of my vehicles, they sometimes offer recommended services. They are not pushy with these recommended services, but they are thorough with advising me on the condition of my vehicles/components.

Been using Davenport for a while now and I’m always satisfied with their service. I had a slow leak in a tire and they informed me there was a nail. They said because of where the nail was the tire had to be replaced. He advised me to go to where I purchased the tires because I may have a roadside policy. Sure enough I did have that policy and the new tire was free of charge. They were also nice enough to help me with the Bluetooth on my phone. Very satisfied and will continue to use Davenport for all my Lexus needs.

Ive entrusted the maintenance and service of my Lexus ES-350 along with my Toyota Highlander to team at Davenport for several years now. They consistently perform in a top notch fashion and deliver exceptional results. One of their service advisors in their Plano office, Evan Keenan, provides exceptional customer service on each and every visit. Evan personifies what truly great service is all about.

Prompt courteous service on my Nissan. It runs a lot better now.

We have been customers through three Lexus cars. Always professional, on time and great service. Absolutely love this place. Would recommend to anyone anytime. Dave Dalton

The best place to take your Lexus for service. Pricing is fair, and they’re very professional. I have never gone back to a dealership. Thank you for keeping my car running like new.

I have confidence in Davenport Motors that the work will be performed correctly. Love that they provide a loaner vehicle for major repairs and that the vehicle comes out all clean and spiffy looking.

I was experiencing an electrical problem which they found was the starter and replaced.

Always pleased with the service here. They perform services quickly and thoroughly inspect the car, advising me of possible future issues or items that will require servicing in future visits.

Transparent, quality work, and exceptional customer service!

Ive used the DMC for mostly oil changes and tire work. My experience has always been positive. Expect honest and clear communication. I had issues with tires checked out at other places where I was upsold only to have the Davenports tell me the opposite when they looked at the same issues. Honesty and Integrity are what you will get.

Excellent customer service and thorough work performed, definitely recommend & will return.

Davenport are the only folks that you want working on your Lexus.. they provide the most thorough, professional and cost effective service work... I wouldnt have anyone else work on my Lexus.. ever.

I have heard about the great services of Davenport Motor from others. This month, I gave it a try and I am truly impressed.Evan provided outstanding services together with his team.I would recommend others to experience it in person.

The people at Davenport Motors always do a good job for me. This last visit was just for an oil change, but they offered a discount coupon for their customers which was a nice help for me. I wasnt sure if there was an electrical problem, but Evan replaced the battery in the key fob and that took care of the issue. And they always wash the car!

What I love about Davenport is getting the same level of attention and service no matter the cost of the repairs or maintenance I need. Davenport just makes it easy, and I never worry about getting ripped off. Evan is a great service advisor.

** They service Lexus as well as Toyota ** I have been using Davenport for maintenance on all of the Lexus vehicles we have owned because they are MUCH cheaper than Lexus & the quality of the work is the SAME!! We usually deal with Jeff & he is very patient & awesome at explaining things for the people who dont know much about vehicle maintenance. Ive never felt like he was talking down to me which what I have experienced at other businesses. Definitely check this spot out!

Davenport does a wonderful job taking care of my car and does it with professionalism. The pick up and delivery at my home is so convenient! The car is spotless and looks brand new when they drop it off. Thx so much for a job well done!!! Q. Morton

It’s always a great experience when I bring my car into their shop

Excellent Service ! Would recommend highly for Lexus / Toyota repairs and maintenance

Davenport did an excellent job as always and Faniel is great to work with

Below was the rating I gave them five months ago when they worked on my car and today is no change they are awesome as always I would highly recommend them !No one has touched my Lexus (this is my 2nd one) since I purchased them. I will never go back to the dealer. They ALWAYS treat me like one of the family. I trust them and the work they do is superb. Cost is right too.These guys have me as a customer for life!❣ (P.S. They also work on Toyotas)

Very professional. They performed the scheduled maintenance quickly and for a very reasonable price. Jeff was extremely easy to work with. I will definitely go back to them again.

I depend on Davenport Motors to keep my car running in top condition and that’s what they do. I appreciate the friendly staff and would recommend them to anyone and their prices are reasonable.

Just want to share with everyone what an awesome experience I had with Davenport Motor Company in Plano. Thank you to everyone for repairing and servicing my (Lexus is250) and (Lexus RX350). One thousand THANKS to Mr. Lester Nazer, talk about good quality service, Highly recommended! keep up the good work.