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DentMax Auto Collision
1505 Custer Rd, Plano, TX 75075, United States
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DentMax Auto Collision
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Su
Review №1

I came here since it was the closest to me. At first it may seem like any other mechanic, but the customer is there. VINNY is the guy to talk to as he forms the most friendly and meaningful connection. My experience there was comfortable and the job was done right and in time. A great mechanics for auto collisions, highly recommend and will be going back to them if anything happens to my car.

Jo
Review №2

We accidentally broke our side mirror while backing out of our garage. Vinnie and team were awesome to work with. They were transparent, went over different options without trying to up-sell anything, and managed to have the mirror repaired in an hour. They even buffed out some scratches on the bumper for free. Overall great customer service and great price. I’d highly recommend working with DentMax for any repairs in their wheelhouse.

Bl
Review №3

They are an amazing place. They took good care of me, kept me updated, and were very efficient and got the job done quick. I would recommend anyone using this place. Great people

Ki
Review №4

I had a great experience taking my 2011 minivan to Dentmaxx. Having run into a pole, my front bumper called for a new one (I can objectively say this as I used to be a claims adjuster and did car estimates). However, Vinnie gave me the choice (something NO other body shop would ever do) of replacing ($1,500) vs doing a fix that day that got it reattached and scratches buffed out ($300). Seeing as we have some other major financial issues going on right now, I was able to choose the latter. How nice to have the option! He did a great job (and I can go the car wash again!). And not only that, I loved getting to know Vinnie and his wife. Incredibly kind people. Their number is already in my contacts as our go to body shop. No place like it in town!

an
Review №5

They are so kind and really helped us. We just got into a crash and they were able to help us immediately and didn’t overcharge us. The business is Family owned and they really care about their customers!!!

Ke
Review №6

The whole team at Dentmax provided excellent service while working on our nearly totaled vehicle that had extensive hail damage. They were great working with our insurance and fighting for us as well. Would definitely recommend. Always great and timely communication as well.

Da
Review №7

Vinny, Samantha, and the entire team at Dent Max were amazing. I would highly recommend using them for any car repairs, and I will definitely use them in the future! Great service and great people.

Pe
Review №8

This family is awesome!!!! They made life so easy for me and helped fixed my car in an efficient quick and dedicated manner. Awesome job... I love Samantha, the girl Boss. I recommend DentMax for any car body fix

JO
Review №9

This is one of the best auto body repair shops in Texas. I have used them twice and each experience has been great. The work is excellent and the customer service is just as great. They are very detailed and thorough. They took care of everything and I was stress free during the whole experience. I would recommend them to anyone needing auto body repair in the DFW.

Ja
Review №10

All I can say is Im glad I found this family business repair shop.. Excellent service from day 1.100% customer satisfaction, very recommended.

Ra
Review №11

I had a great experience with DentMax! I had some cosmetic damage and they were able to fix it promptly and professionally in just a couple of days. It was painless! I would highly recommend them for any car repair services!

Jo
Review №12

I am a delivery person and if I am not on the road I am not making money for my family. The DentMax family was able to get me back on the road asap with their quality and speed. I appreciate them and recommend them ! Thank you DentMax!

Br
Review №13

I highly recommend Dent Max! They did a fantastic job of repairing my car. Very professional and reasonably priced. Vinny was very helpful and easy to work with.

Ya
Review №14

Ive let them repair my car in January 2020, After they gave my car back 5 month later, my car was stolen. Ive already left this country so I could write down my comment to avoid troubles from them in the future. There is no direct evidence shows they stole my car, but they were the only people could be able to copy my car keys signal and put a small tracking device into somewhere of my car. My apartment manager told me the car loss case has never happened in that apartment complex. Police is still trying to recover my car when I left this country. If anyones car has been stolen after repairing from this shop, please call the police and show them this comment as a small evidence. This comment is a reminder for the future customers to check your car after they return it to you.(Im not accusing anyone its just a reminder. Like I said they were the only people could be able to copy my keys signal. Actually the first question police asked me was Have you ever sent your car for repairing recently? )

Se
Review №15

Very nice people, the quality went over what I expected.

Le
Review №16

I would 100% recommend this place to anyone! It is a family owned business and they are phenomenal at what they do. They kept me in the loop the whole time about my car and got it fixed for me as fast as possible and also at a reasonable price. A great place to go for anyone of your car needs.

Ai
Review №17

Thy are very nice family-owned business thy work out of there heart not out for your money I highly recommend dentmax very honest and dependable its my second time using them and Im very happy

Mi
Review №18

There DentMax guys go out of their way to please and are priced competitively.

Cy
Review №19

Fantastic location. Thorough, attention to detail, and the nicest people youd want to meet. Did one side of my car while I waited. Beautiful work and great price! Worked with insurance on the more extensive damage and it was stress free. Picked up the car at my house. My paint job was a three layer process and it looked flawless and matched the car perfectly. I cant say enough about their service and their integrity. Outstanding results!!!

ke
Review №20

I would never again take my vehicle anywhere else. They treat every customer VIP. They were very efficient and kept me updated through the entire process, which did not take long at all. They saved me thousands. This is a very honest family owned shop and you can tell they truly take care of their customers and take pride in their work. I have been in a few accidents I only wish I knew about them sooner. I highly recommend them for any repairs.

Co
Review №21

What a great group of people. Randomly met Barry at 711 they beat any price and beat anyone for quality of service. My car came back looking better perfectly clean they even gave it back with some extra gas. I hope i never have to get body work again but if i do theyve gotta customer for life.

ev
Review №22

I had a accident march 1st and it messed my car up pretty bad so i took it to this place of bussiness and this husband and wife team took real good care of me and the car . I mean the work and their honesty meet so much to me and was the most reasonable place. I couldnt have found a bétter place to take my car to nor could i have found a better group of people to put my trust in. SO IF YOUR WANT GOOD QUALITY AND A FAIR PRICE DENT MAX IS THE WAY TO GO. IM 100% SATISFIEDSINCERELY MS. MAYS

Jo
Review №23

They were the best,considerate of others. They truly put their customers first. I would highly recommend them.So I urge everyone to double think before you go to you chosen damage and body shop. And choose dent max of Plano they do you right. I was in NRH area and very glad I went out of the way to plano and will do it again!

Au
Review №24

Good work. Good people. Honest business. What more could you ask for?It should be said that they did an **excellent** paint match - very hard to do on a metallic color.If my car is ever involved in a collision again, Id definitely take my business here.

Ta
Review №25

No insurance? Needing to negotiate on prices? This is your people. They are really awesome, this is a family owned company, I had gotten into my first wreck with my cadillac and they helped me out tremendously!

Jo
Review №26

Great work done......good family owned business .....fair and efficient

Be
Review №27

They did an awesome job fixing my cracked bumper and finished in literally 1 day the owner Vin was very knowledgeable and nice!!

Li
Review №28

Vinny and Samantha are awesome. Fair and honest. Car looks better than new! Great price and fast service. I didnt want to go through insurance and they gave me a great cash price. Will recommend them any day!

De
Review №29

DentMax is the best. This was my very first accident. They took care of everything including calling Enterprise to come pick up the rental vehicle after my vehicle was repaired. My car looks brand new. I cant tell there was an accident. They matched the paint perfect. This is a family owned business and they are the nicest people. Very knowledgeable and professional. Samantha is the best. I highly recommend taking your vehicle to DentMax.

Sh
Review №30

Great family I love them to pieces thy did a great job I will highly recommend them

Mo
Review №31

I was very hesitant to use these folks. It looks kind of sketchy when you pull in. I have a new 2019 Ram 3500 and needed some repairs done. They did a fantastic job. They treat you like family and do thier best to keep you costs low. I save over $1000. My Truck looks new again and I would use them again!

Yi
Review №32

High quality work and service! A lot cheaper than your big companies. Plus you get your car back fast

Ro
Review №33

Due to some personal reasons i could not get the repair done right away. But the owner was so lind to help me access the damages and provide quick estimates. Samantha told me the details and made sure i am taken care of. Hard working people here

br
Review №34

Vinny was great. My truck was fixed when he said it would be and the work was 100%. Definitely recommend.

Am
Review №35

Vinny & Barry went above and beyond to provide excellent customer service.They even met me at the impound yard in another city & got my sons car and helped get it to there shop safely. They were in contact though out the repair process and delivered on quality work at a reasonable cost in a timely manner. We appreciated the honesty and integrity of both men. I would recommend them to everyone!

St
Review №36

These are great guys! They stand behind their work and deliver on promises and price! Thank you!

sk
Review №37

Vincent helped me personally. My truck looks factory new. But I mostly appreciate the help he gave me reducing my deductible. My insurance company low-balled the quote so he had to deal with them. But it worked out equitably.

Kr
Review №38

Vincent and Sam were such great people to work with! They fixed my 2015 Lexus to look new again without the long waits that you have through the dealership. They were honest, reassuring and sympathetic people. Also, they took care of reserving and returning my rental and stayed late to work with me to help with my demanding schedule.

Ha
Review №39

I highly recommend DentMax for auto repairs. After my accident, DentMax was the only place in the Dallas/Richardson/Plano area at the time of calling that offered essential repair services (the option to exclude cosmetic repairs) and comprehensive towing services. The owner, Vincent Thompson, was a pleasure to work with and offered full disclosure of the state of the car and the repairs needed. Throughout the repair process, thorough updates were given and I always felt comfortable asking questions about the repairs. The repair was completed extremely promptly and upon inspection, the quality of the work was excellent.

Be
Review №40

Took my Malibu here after had a bad storm in March. All the shops by me were quoting 7months plus for a wait time. Vinny and his team got my car in two days after I called. They did great work. Worked with insurance worked with the rental company. I also got my windows tinted with them. My car looks better than when it was new. The wife was shocked. We will be taking our other hail damaged car there as well. I really cant say enough good things when it comes to ease of working with etc. I would highly recommend.

kk
Review №41

This is guy is excellent. He will do whatever he can to make your service worth it.Most importantly, your car will look better than a new car.They beat down service king with quality work and wallet savings.Highly recommended!!!

Ap
Review №42

These folks left a flier on my car which melted to my window! I am concerned it could damage my glass and a portion of the flyer is extended into the door. I called them to let them know what happened and to get someone to come fix it because I cant get it off! I called three different times and instead of offering good customer service by sending someone to fix it, the lady tried to make me feel guilty by saying they were going to fire Joe and that he has twins etc. Unbelievable!! I dont have a problem with Joe. If I were trying to get business I would probably leave a flier on a car too. The problem is that this business will not try to fix it and she was very rude and said I was making to big of a deal about it and she has never heard if this happening! They could have apologized, fixed my window, offered me a good price for the hail damage repair and possibly won my business. Instead, I will tell anyone I know to never use them!! UPDATE:. The owner called and offered to remove the stuck on flier but I had taken care of it. He then offered to bring my car in for a wash. He sounded very genuine. I wouldnt say it was easy to remove... It took hours. Lots of WD-40 and scraping.

Ha
Review №43

I first got a quote from Service King in Plano, but wanted a second opinion, looked up another shop nearby and found this place right around the corner! The owner, Vinny, greeted me and was so polite and friendly, offered me a lower price than Service King and I knew I wanted to come back when I had more time in my schedule to be without a car. It took me a few months, but I finally made it back to have my bumper replaced and he and Samantha were MORE than accommodating. Due to unforeseen circumstances, they even offered to pick up my car for me and drop it off. Incredible customer service, went above and beyond and I was so pleased with the work they did for half the price I would have paid anywhere else. I wouldnt go anywhere else if I ever need body work done. I highly recommend!

Fn
Review №44

Very good people. Reasonable price and good service. Keep up the good work!

Ho
Review №45

Great people, great work! My late husbands Mercedes means a lot to me. I recently got in a collision. I cannot say enough about how wonderful everyone treated me and helped make my special car just like new again! Fair, honest, and great workmanship is a hard combination to find these days.m this company has it!

Ro
Review №46

Recently had my car worked on by dentmax and I can say from my experience with them that they do good honest work and genuinely take the time with you to make sure that you are well taken care of all the way from getting my estimate to figuring out my rental 10/10 would recommend to friends and family and will go back for future repairsIt is a family owned business that provides a more one on one feel fo your claims and car repair

CJ
Review №47

I had them repaint my 2014 Silverado bumper and they did an excellent job. Got it done in 2 days when I needed my truck. Vinny is a super nice guy and will ensure the job is done right. Prices were fair as well so if you need some quality work done but don’t wanna pay service King thousands for a small scratch, this is the place to be

Pr
Review №48

Best people, best work, friendly and honest to their business. I got my rear bumper and tail light replaced for my BMW which someone had badly hit in the parking . My rear bumper, tail light and in fact there was a dent in the frame as well. They not only took care of the insurance but made sure everything gets repaired inside damage as well as outside damage and also they were more than happy to assist me in getting rentals as well, while the vehicle is being serviced. Just drop in your vehicle to the shop and relax at home. I would like to give extra 5 stars for the finishing work. My car looks like as if nothing happened ever. If you are looking for a hassle free repair without worrying a penny about the cost, time and quality work this is the shop.

Ch
Review №49

They are family owned business, people there are very nice. My car looks nice after the repair. I’ve had a great experience, so I highly recommend this body shop.

Sh
Review №50

Sam and Vinnie are the BEST! SO very professional, knowledgeable and reasonable. They also took care of my car rental while they worked on my car. Car was looking like new when I got it back. Definitely 10 star service!!!!! Let them take care of your dent and collision repairs!

Le
Review №51

Vinny and Samantha help me to find my wedding ring. I almost gave up on it, but they insisted to search until find it. Of coarse they found it! Thank you guys for your genuine concern.

Ti
Review №52

They provide great service. Car looked better than when I bought it. Theyre moving across the street into a bigger place but I bet theyll still be the best.

Da
Review №53

This place is great! They promised me my car back in a timely manner, when most places quoted me 3-4 weeks, and delivered! I highly recommend this place to anyone looking for great customer service, and excellent work.

Ka
Review №54

It hailed last night and with my car being parked outside it got destroyed. Now I come out to my car to go to work and there’s a sign stuck in my window but because it sat overnight it now is stuck to the glass. I’ve never had service done by you but you guys should be a little smarter and think about this stuff? What will you be doing to fix this issue?Please teach your team to be more considerate about others cars. This is absolutely ridiculous that now I have to deal with a damaged car and peel a sign off my window that I NEVER wanted on my window on the first place. Shame on you

Er
Review №55

I cannot say enough nice things about Vincent and Sam at Dent Max. A young lady backed into me in a parking lot. The damage wasnt huge, but I still wanted it fixed. I googled auto repair shops near me, and proceeded to scroll over each one to see customer rating. Dent Max had 5 stars and I knew exactly where I was taking my car. Best Decision ever!The Work: I dropped it off Monday, and it was done by Thursday. I was concerned it might take longer, especially with two recent hail storms. Samantha assured me it will not impact timeline at all. It looks awesome. My car color is birch which is a silver/gold and a hard color to match, I cant tell where the original paint starts and ends.Customer Service: Outstanding! Samantha goes out of her way to make this the most painless process. Once I had the initial call with the other partys insurance company, Samantha took care of the rest. She coordinated estimates, helped to arrange my rental, worked directly with the insurance company. Vincent was all over the repair. He explained what was going to happen in great detail, My grandfather owned a body shop, Ive spent plenty of afternoons in the office. When Vincent was explaining, I knew immediately I was with a guy who knew his stuff and was going to fix it the right way.The DentMax team is awesome and I would highly recommend them to anybody.

Ry
Review №56

These guys are great. I brought my camaro in with some pretty hefty damage. They had all repairs complete within 4 days, prices were extremely reasonable. Car looks brand new. They also worked with my insurance company to ensure everything went smoothly. They were even kind enough to contact me after working hours, kept me updated regarding status, and drove me to the rental car place so I didnt have wait. Im a big fan of this place and I encourage anyone to utilize their services.

Ke
Review №57

They repaired my car on time and under the original estimate. Easy to work with and made pickup and drop off easy by providing transportation.

Sh
Review №58

Had a scar on the passenger side of my minivan. good as new now. Vinny will take good care of you.

JP
Review №59

Cant say enough great things. My wife and I both needed repairs on our vehicles and they came through for us. Vinnie was great, walked us through the repair, helped us get all set up with rentals and remained in touch periodically just to update us. I was really dreading having work done, but Im glad I went with them. DEFINITELY would highly recommend!

Co
Review №60

They did a great job repairing the bumper on my car! They offered great customer service, and got the job done fast.

Ra
Review №61

Seemed a little bit expensive, but allowed for no-collision insurance repairs. Its a family-owned shop, and has owners who seem nice to most people. Was definitely given a questionable rate for labor, at $900 for labor and $260 for used, unpainted parts. Considering that my damaged bumper had just been bolted down to the fender to keep it from having to be fully repaired, this repair was intended to be a minimal repair just to be able to drive my otherwise undamaged vehicle.Got a pretty major panel replacement done, which included a fender, liner and a new headlight - neglecting the washer fluid tank/pump.Would recommend somewhere else if you have insurance, but seemed fair enough for people who dont have that luxury.Note: The interactions between the couple seemed a bit misogynistic and weirdly off-putting, which will probably prevent me from being fully comfortable there in the future - but I intend to get comprehensive coverage anyways.

Na
Review №62

Dentmax was quick and diligent! A great local shop! I would recommend!

Da
Review №63

They love civil service, especially law enforcement, and were able to work with my schedule and budget. They were able to work with me and my insurance and were extremely professional. I appreciate their hard work.

Du
Review №64

These people put a flier on my car and it has melted to the window, I cant remove it and concerned about damage. I called 3 times and they will not send somebody to fix it. The lady was very rude and inconsiderate with horrible customer service. The situation could of been handled better. She told me because I am making a big deal out of the flyer that they are going to fire Joe, who has twin girls etc. Unbelievable!!! My problem is not Joe but will not remove stuck flier from my window. I will tell everyone I know not to use these people. A good business would use great customer service and apologize and fix it. This says alot about their business.

De
Review №65

I crashed my car on Thursday and it was towed to a dealership where they quoted me something i couldnt afford and a turn-around time that wasnt acceptable. I had it towed to Dentmax the next day and had my car back within 2 days for a much more affordable price. I will DEFINITELY use Dentmax again!!

33
Review №66

I took my Honda to Dentmax for a body repair They were very fast in getting the estimate done on the spot. Also the repair was done in a timely manner. I was very happy with the work . The staff is courteous & friendly. Vinney & Samantha were very friendly & professional. I highly recommend this place.

Le
Review №67

I took my Chevy Camaro for a front bumper scratch removal and adjustment and Vinnie and his crew had it taken care of in no time. I got my car back the next day and it was fixed professionally . Vinnie is a well mannered person and friendly. I highly recommend Dentmax for your body repair.

Go
Review №68

They have a good knowledge on the car and all the process of insurance, rental car etc... The service is perfect, car looks brand new!

Mi
Review №69

I first learned about this place because one of the workers stopped me in a Walmart parking lot and offered to do some minor repair on my car. I took a picture of the advertised truck to keep for information. 6 months later, I had major damage to my car due to a hit and run accident. I immediately called DentMax and from the beginning of the process all the way to the end, they were EXTREMELY helpful, courteous, knowledgeable and accommodating. They got me in a rental the very first day that I dropped my car off. They called me throughout the repair process to give me updates and kept me informed. I just picked my car up and she looks AMAZING! Like brand new, fresh off the lot. My car is Pearl White so I knew painting would be tricky and meticulous. There is no off color in sight and the entire car is blended so well. I love this place, they treated me like family and I would definitely recommend tgem to ANYONE. I am definitely NOT trying to have another accident but I know who to go to if I do 😉

Ed
Review №70

Vincent and Samantha did an awesome job. Highly recommend this place!

Al
Review №71

The DentMax team is great. Would recommend this place to anyone!

Me
Review №72

Very friendly, professional and will go above and beyond to make sure your completely satisfied! I will be recommending them to everyone I know!

He
Review №73

Love these guys!! Great and fast work!

St
Review №74

Fast and excellent service!

Information
53 Photos
74 Comments
4.6 Rating
  • Address:1505 Custer Rd, Plano, TX 75075, United States
  • Site:http://collisionrepairplano.com/
  • Phone:+1 972-261-3938
Categories
  • Auto body shop
  • Auto bodywork mechanic
  • Auto repair shop
  • Car detailing service
  • Car repair and maintenance
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:1AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
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