DO NOT use this company. The repair man came to our house and look at our dishwasher and suggested we use duct tape on it. Then he ordered the wrong part for the washing machine and didnt install it. The washing machine began to wash again and they charged us $200. Our washer stopped again and when we ask to order the correct part we were told that the repair man no longer worked for them and that the supervisor was out of town until 9/23.....and no one was there to solve our issue. So, they took our $200 and we have a washer that doesnt work. DO NOT use them!!!!
Very reliable, always on time.they are ones I have for last 8 years.Our previous house owner had suggested them and we kept them.
They came by on the day they said they would and fixed the microwave so I was happy. :)
Called and had same day service, gave me a timely heads-up about 30-45 minutes before he was scheduled to arrive, arrived on time and got right to work.He was courteous and efficient, immediately troubleshooting the unit fully. He quickly disassembled the dryer and pinpointed the problem (the heater itself). He provided a price, reiterating that I had the option to either pay the service charge and do nothing or if I wanted to, pay for the part and install which would waive the service charge. He had the part on the truck and the whole visit from start to finish was maybe 30-45 minutes.I work in the plumbing industry and cant tell you how many times people complain (for some reason?) that we completed the work in 30 minutes or less. We always tell them that its because we know what were doing, and the same can be said about this technician. He definitely knows his trade and Im glad he was able to fix our dryer in no time.Any time our appliances go out, I now know exactly who to call for amazing and fast service!Thanks for a job well done and I now unfortunately have to finish my laundry! Haha
Dryer would dry one time, next time it wouldnt dry. Read on internet of many possible causes of dryer failing to dry. Called A-Appliance to have a professional do the repair. Repairman was prompt, without taking unit apart, said the heating element needed to be replaced for $345, but he would not charge taxes. Would take 2 to 4 days for parts, later said more than 5 days. I checked internet and the cost of heating element was $30 to $100. I refused the high charge. He said a service call of $69.50 must be paid if amount quoted is not paid. The receipt was for $75.23 with no tax shown. I ask the repairman to put charge total and tax before signing. He said that is not the way they do it. Repair man was friendly and said he only works by the hour and has no control over charges or taxes. Warning. Check around for an honest company.
They will over charge you to the max. I went by good rating too so be wary and do your research on google, youtube and DIY videos. If you are looking for fair price this is not the place.I had a simple job of changing condensor fan motor, I told them the problem when I called. the technician looked at and said GE OEM motor is $295 which he pulled on his ipad and then said we use universal motor. I asked the price, he went back to the van, came back 15 mins later holding generic motor and said total job is $310 plus tax. Would not tell me what is part cost and labor and said system generates total cost of job, would not give me an estimate printed or email. I said No and paid the visit charge.Thanks to a youtube video and helpful repair guys, I changed the motor myself in 15 mins which included cleaning fan blades for 5 mins. total 5 screws had to be undone and redone.the motor cost $21 on amazon and $17 on ebay. I guess they have to make a profit lets say $50 for motor. So if they charge $250 plus for 15 mins, thats $1000/hour. they better be fixing satellites.Also they add tax to visit charge but the invoice does not mention tax. they say 69.5 for visit plus tax but invoice says $75 something.Pics attached, silver is old motor and black is new. now fridge is working great.Update : I knew owner is going to claim quote was for OEM part which I double checked with the tech he held a generic motor which he is own word we use universal motor . Tech would make excuse when asked about what is part cost and what is labor as, the system just gives me cost of job. If I read owners comments $295 is what motor costs in sears and for $15 he will come and change it in your home. A saint ? I dont think so. So my comments in not outrageous, the owners excuses are. Complete Lie that we were quoting OEM part, tech held same $20 dollar motor, that how I searched it and bought it.And my point about tax is, Invoice clearly mention what is labor and what is tax. Not just plain one amount. Because if you file it as visit charge that does not qualify as repair and has not tax. So this could be tax fraud as you pocket what you charged as tax.
Quickly diagnosed the issue. Didnt try to upsell! Only reason not 5 stars- got to the house 30 minutes early, but couldnt wait 5 minutes for my wife to finish up something before letting them in. They came back a little later, but then my wife had to wait.Otherwise, professional, and I would recommend their services
Great courteous service. Explained refrigerator repair and cost Fast efficient and reasonable cost. Definitely reliable and will use them again!
Technician was courteous and professional. Diagnosed and repaired my dryer in short amount of time. The charges for the service, parts and labor were fair and reasonable. Good company to work with!
I recently called A-Appliance about my refrigerator not cooling. From the 1st call to the office I was greeted with friendly and professional service. The ladies in the office were awesome and set me up for service the same day!! The technician who came out was knowledgeable, professional and wonderful! He looked at my refrigerator, found the problem and had me back to being cool with my wife in no time. I will be calling them anytime we need quick, great service!!
Great experience! Sam was our tech repairman and he diagnosed the problem while explaining the issue and the process of repair. Sam was so proficient that we asked him to return to repair another appliance!
Professional, prompt, knowledgeable, kind service people. I have used them for all my appliance repairs and am completely satisfied. I recommend them to all my friends and family.
Fixed my wine cooler for under $250 and insisted on helping me load it into my truck. Class act. Highly recommend.
My door lock stopped working on me while washing my little girls clothes and i called about 5 or 6 places, the soonest i was going to see that part would be in about 5 days, most places were closed for the holiday. I called A Appliance and Pam answered, she was the only one working today (thank you Pam for working today) and she managed to track down the last part they had, it was hiding on a shelf in a techs van. This woman is amazing and very friendly. I would recommend her to anyone. I got home and put the part in and my washer is working great now. Thank you so much for everything
Remon and Fernando did an absolutely wonderful job of repairing my freezer. They came when they said they were going to and finished quickly and efficiently. I would recommend their service anytime. And they cleaned up before they left, even vacuuming around the fridge!!!! Thanks guys!!!Carla Fisher🙏🏻❤️😀🐠🙏🏻
Remon was very friendly & courteous & professional. He was able to come the same day I called for service. He was able to find the problem very quickly, & was able to explain the whole process of what went wrong in a way I understood it all. He was able to fix my refrigerator on the spot with a new thermostat in less than hour!!! AWESOME SERVICE!!! Highly recommend!!
This is the second time I have used A-Appliance and I will use them again! My experience has been awesome and I have found them to be very detailed and at a fair price. I highly recommend A- Appliance!
A-Appliance has been spot on for appliance repair twice for me now. Quick response and scheduling, excellent diagnosis, ultra-skilled technician... very clean work too. I will recommend them without hesitation and will continue to use myself.
My refrigerator was not cooling and A Appliance came out right away to take care of it. They had the parts on hand and had me up and running before my food went bad. Remon was professional and knowledgeable. I recommend them for any appliance issues. Ill be keeping their number on file for future use.
Called A Appliance to repair my Garbage Disposal. Their repair man came on time as promised by their office. He was fast and took care of cleaning after the fix. These guys are good and they mean business. I will call them again.
Remon, came out and fixed my refrigerator. He was very courteous and great to work with. Most appliance service companies are trained just to replace parts, not repair. This company provides true, old-fashioned, appliance repair and I wouldnt dream of using anyone else!. I would highly recommend A-Appliance Inc.
I called A-Appliance on Saturday morning for help with my Maytag Refrigerator defrosting issue. The scheduling lady was very helpful and went out of her way to send a technician almost immediately. She called back to confirm Tech is on the way and will arrive shortly.As promised Remon arrived shortly and immediately started diagnosing the problem. He was very meticulous and went methodically about checking and eliminating each issue. He finally diagnosed the issue with Control Board and as this is an off market part, promised to order and be back in a week time to replace it.Meanwhile my refrigerator is working and we are able to use it until the control board is replaced.I highly recommend them, they are independent local business with a sense of excellent customer service and timeliness.
They said a technician would be out within 20 minutes and after an hour he showed up and said the base needed replaces for almost $500 because no place to hook the spring. Spoke to an honest company they hooked the spring to a hole right beside the rusted one for $55 and it works good. What a bunch of con men.
Remon and his team arrived quickly, within hours of my request for service. They were courteous and professional. They completed the repair work on my oven within an hour; I was cooking in no time! Thanks Guys.
I dropped my dryer off at their shop and didn’t get it back for 3 weeks. After picking up the dryer and reinstalling it in my home. It still did not work. I called them again to come look at it an they said now the motor is bad. After replacing the motor it still doesn’t work. Now they say they can’t fix it and I’m SOL because they won’t give the me back the almost $800 I spent for them to “fix” my dryer. The dryer will run one load but shuts down on the second load and won’t run again until it cools off for a couple hours. The repair guy kept telling me “it’s not a commercial dryer you should not be doing more than one load in a row”
Timely, service man very competent and friendly. Would use their services again. No doubt!
I will rate the service 5 stars for quality service at a reasonable price! Quick professional response and good work.
Remon was very helpful! A quick wonderful job. Great at explaining everything. Appreciate their willingness to go above and beyond!
We have used this service 3 times and they are very knowledgeable, friendly and efficient. He explained what he thought happened and what could happen and the cost of all service and parts. We recommend A Appliance.
They were fast, reasonably priced, and courteous. Will definitely use them again!
The technician, Remon, came out to do a repeat call on my dishwasher. Found that I have a bad circuit breaker causing the problem. Did not get charged for the visit. Technician was very thorough and professional. During the same visit, he also was able to look at my electric range that had stopped heating and fixed it in the same visit. Im very appreciative of the work and will use this company again in the future.
Tech did not have the proper tools. He was supposed to fix the fridge but ended up doing something to the freezer and it stopped working. We tried to call and get help. Our calls were not returned. After several days, we put a stop payment on the check. We then received a threatening letter. I called to try and resolve the issue and was treated very rudely. I was told that I had to pay for the service call regardless of the quality of work. I will never use this company again.
They charge different visiting prices as per your model, if it high end or low end. Thats a first. Service visit should be service visit.
Quick. Quality work. Polite. I highly recommend.
A power outage on our street left our refrigerator broken. We called on a Saturday, and they worked us in on Monday. We needed a control board which they ordered and everything was completed by Tuesday. Fast, professional, and excellent service by dispatch and Remon the technician. I was very impressed and will use them again with any appliance problems.
Good experienced repairmen. Fast service and reasonable prices. Theyve fixed everything from my fridge to my built in ice machine!
A Appliance was able to do a same day schedule for my refrigerator. Came home to some loud noise and was freaking out because tomorrow is Xmas eve. They were here when they said they would be. Remon was such a sweet heart! He fixed everything so quickly and was very clean and professional. I would definitely recommend.
Our tech was very honest and worked on my washer for over 2 hours.
The tech that repaired our washer was exceptionally efficient and thorough. I would use A-Appliance again.
Remon was our technician and did a swift job in repairing the washer. Very efficient and timely repairs. Great job.
Remon and Sam were very down to earth and held the utmost professionalism with their explanation and work. The work was done timely manner.
Remon did a great job quickly identifying the problem with my fridge. He gave me options for repairs and offered advice along the way. Strongly recommended!
Technician arrived in a timely manner. He was friendly and provided great service. I received a quote with options on the spot and made arrangements for repairs once the parts arrived.
We have used A-Appliance for repairs on washers, dryers and now our refrigerator. They are always quick to respond and we dont feel that they are overpriced. Ramon did a great job diagnosing and repairing our fridge this week.
Fady did a great job. The lady answering the phone was very nice and keep me informed. I would use this company again.
Had Remon out to repair our microwave today and had a wonderful experience. Remon was smart, friendly and professional. The repair was done on-time and quickly. I couldnt have asked for a better experience. Thank you!
Arrived when promised. Polite and thorough. Answered my questions and left me with a refrigerator as good as new. Will use again!!
I usually dont ever provide feedback, but John Nguyen was fast and quick to resolve my Samsung defroster issue. The man means business. Nice gentleman after you get to know him.
We had an oven that worked sporadically. Remon came out and quickly and methodically figured out the problem. The cost was reasonable. We will use them again.
Remon did an excellent job fixing my fridge. Fast service and courteous staff.
Excellent and prompt service.Remon came and did a great job fixing our dishwasher and refrigerator.
My washer was leaking. I called A-Appliance and had a tech at my home on Monday morning. The washer had a broken water valve, and Remon said they would have to order the part. I expressed that I had a family surgery on Wednesday and really needed to have the repair done on Tuesday. Remon picked up the part on Tuesday, and came and repaired the washer before he went home. He also looked at my garbage disposer and gave me some helpful tips to keep it functioning. From the office girls, to the technician, I have nothing but good things to say about this company. I will definitely call them in the future.
Remon is fast, courteous, and very professional! I could not be happier with his service!
Remon was GREAT! punctual, polite, and efficient. No problems when scheduling!
Remon arrived on time, quickly diagnosed and resolved the issue. Do good work
After multiple calls of following up and several visits from technician in a period of more than 1 month, my oven was finally repaired. The cost of the repair (labor + parts) is about the same as buying a brand new oven range. Unfortunately, my oven broke down again 3-4 months after being repaired and they only guarantee labor for 1 month and parts for 3 months.
Remon was knowlegeable and very professional. Very pleased with his services.
We have used A-Appliance before, and they are always on time and reasonably priced. They carefully diagnose the problem before stating what the problem is and then fix it in a timely manner. I will use them again!
Remon was very prompt and helpful. He arrived on time and was finished quickly.
Same day service?? This is unheard of today. The dishwasher decided to not drain after the last cycle. Instead of making matters worse by compounding the problem, decided to call for repair. Sure do like the sound of $75 vs. $700! Thanks AAA!
Remon showed up at my house timely and got my 12 year old dishwasher working in no time. I was close to buying a new one, so he saved me quite a bit of money. Very professional.
Ramon was very nice and immediately knew the issue and it was fixed within 30 min. Very professional company.
Remo gave good service and was very fast. Good price also.
Very good service...they called before coming over. Were fast, clean and knew their stuff!!
Remon was very professional. Quick service. He was very polite.
Remon: one of the quickest, knowledgable and efficient technicians we have worked Wirth in the area. Will definitely ask for him by name next time services are needed.
Remon came out and repaired our washer. Was in and out in under 20 minutes. It was great!!!
Remon was very prompt and courteous! Will use them again.
Called at noon and Remon and his crew showed up quickly and fixed the issue. Very happy with the work.
Excellent service by Remon!! Very quick and fixed first time.
A-Appliance sent a tech out to my house to look my Samsung refrigerator since it was not cooling. Remon showed at to my house and was very nice & knowledgeable about what he was doing. He even showed my the problem & told me everything that was going on. He fixed the problem in a timely manner & cleaned up everything. Thank you A-Appliance & thank you too Remon.
Super helpful staff and hard to find parts almost always in stock.
Remon was vert professional and prompt. Highly recommend.
Remon did a wonderful job and was very ouick and timely,hes very good at what he does.I will share this with others who need his service thanks Remon.
Great work! Found the problem quickly and made the needed repairs!! Thank you.
Remon was wonderful and fixed everything!
Horrible. Tech came move my freezer from the garage into the house. That was it and charge me $86. Didnt even do anything. Took them less than 5 minutes to do so. Then told me if if hours later i plug it back in and it dont work. Then throw it way. Waiste of my time and money
Great staff and understanding of the product. Raymond is patient and responsive.
Very Fast! Upfront about the repairs
RemonVery prompt and excellent service!! Thank you!
Remon was fast and efficient!
Great!!! John Nguyn is great.
Remind the technician was very professional and helpful to diagnose the problem.
The worst!!~ First of all, they had to come out twice to fix my was
Ramon diagnosed the problem in 2seconds repaired it in10 minutes,I will use the company again
Raymond was on time and efficient.
Stay away from this company they are very rude expensive and Dishonest.
Expensive and Dishonest.