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Hawk Mazda
2421 s, Illinois Rte 59, Plainfield, IL 60586, United States
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Hawk Mazda
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Br
Review №1

I purchased my 2015 Mazda 3 from Hawk and have been having it serviced here ever since. Justin, Dale, and Manny have always treated me well and taken great care of my car. Much appreciated, guys.

Da
Review №2

What an awesome car buying experience! I stopped in late not thinking there was enough time to get it done but James my salesman, got it done! Highly recommend going to Hawk and asking for James if youre in the market for a vehicle.

Na
Review №3

Thank you to Manny who saved my day and to Hawk Mazda for being super Amazing.. I had a flat tire and I was so afraid I woulsnt make it to the shop and I stop here at Mazda and there was no Hesitation.Manny and his fellow team members came out and they put my spare on and I am so grateful.I have been in the looks for new car and Now I know where I will go. Also thank you Joe the Mechanic who changed my tire.

an
Review №4

Service department did a excellent job at explaining the issues with various options to fixing my vehicle. They provided me with a rental car until the service was complete.This dealership is honest and trustworthy.

Br
Review №5

Went in there to get an oil change because i work at a school and it was free. I really appreciate that but i was told i had to make an appointment and i did and i was told it would take an hour and it took an hour and half and nobody knew how to eliminate the service oil change sign that was popping up in my suv. The weird part is i watched a video and was able to stop that from popping up. They also did not wash the car and never told me that the car wash was down.

Sc
Review №6

Called ahead to make an appointment for an oil change told them the make and model of my car and was told it would be over an hour if Autozone had my filter? Isn’t that why you make an appointment? Bought my wife’s last 2 cars from here, will rethink that moving forward!You didn’t even provide me with the right number to call…..unreal

Ja
Review №7

Every time I come in to Hawk Mazda I have been greeted promptly by friendly staff. They are concise and get me in and out with exactly what I need, even if it’s just a quick wash. I love my new Miata and I wouldn’t take it anywhere else.

Na
Review №8

Shout out to Justin and Manny from the service department, they are phenomenal. The customer service I received was top notch!! I recently purchased a vehicle from this fantastic dealership and I set up an appointment to install the remote start. Justin quickly processed my info, set me up with a rental and I zoom- zoomed away. Upon my return Manny even remembered my name!! They made the process super swift. Great job guys! Ill be back.

Ra
Review №9

I strongly suggest you not to buy here. They cheat you easily with numbers. First they agree on one OTD price and ask you to sign then at the delivery time they will charge you hundreds of dollars on top of the signed price. If you ask them then they will say we will refund you the extra amount but they don’t do. I’m personally facing this issue.

Wi
Review №10

Was completely satisfied with our salesman Dan as he did an excellent job and would recommend him to others.

Ja
Review №11

Shout-out to Manny and the mechanic. Call the Service Dept talk with Manny. Brought my car in at 12pm. They got my Mazda 3 look at for a check engine light came on and repair it and I was out of there within 2hrs. Also thanks for showing me that leak on my front axle which previously the other mechanic shop I took it over to never told me about it. Great team work guys.

Re
Review №12

My husband and I had an extremely positive experience at Hawk Mazda. Ernie was knowledgeable, not pushy and respected our time. We were able to test drive, negotiate a very fair price and purchase our car in just a few hours. After poor experiences at other Mazda dealerships, we were so glad to have such a good experience with Hawk and would highly recommend Hawk to anyone looking for a Mazda!

Ji
Review №13

Great service. They helped me with a remote purchase. Brian and Ernie were really accommodating. I will work these folks again.

He
Review №14

Great experience. James wolf (Product Specialist) did an excellent job with selling the vehicle. The finance office charged us twice for our downpayment, but rectified the situation as soon as they were notified of the overcharge. Overall, I strongly recommend Hawk Mazda and will be purchasing my next vehicle from them.

Ru
Review №15

Can work on there customer service, but i am happy wit the car service done on my car.

Ch
Review №16

Great experience! Got a good deal setup prior to going in person, and everything was ready to go once I arrived. The paperwork was quick and easy, the car is phenomenal (Mazda3 Turbo--highly recommended!), and the price was as good as it gets.

Cl
Review №17

Wonderful car buying experience at Hawk Mazda. Big selection to choose from and where able.to secure the model and color that we wanted. Our salesman Jerry was very helpful in going over all the bells and whistles of our new vehicle. Highly recommend Hawk Mazda.

Am
Review №18

I went there for an oil change, and everyone was so super friendly that I ended up trading my car with them just because. 🙈🤷🏼‍♀️

Ge
Review №19

I’ve been a Mazda owner for last 7 years, and haven’t had a great dealership experience until now! Ernie and Tim were great to work with! I was treated fairly and professionally, similarly to the way a luxury brand treats its customers. The buying process was very straightforward. I would strongly recommend Hawk Mazda!

Ch
Review №20

Danny D. was an awesome salesman throughout the whole process. He was very accommodating, polite, and helpful. 5/5 would not hesitate to work with him again.

Me
Review №21

This dealership is absolutely amazing! Patient and amazing customer service. They did everything they could to make me comfortable and in the vehicle I wanted!

Va
Review №22

I worked with Mike Cummings on the purchase of a new CX-5 and the turn in of my current leased vehicle. Mike was very professional and was timely in responding to my questions. He made the overall process of purchasing a new vehicle easy and smooth in these current times. He went above and beyond and arranged to have the vehicle detailed the day I came to pick it up instead of having me come back another day. I would highly recommend Hawk Mazda and Mike Cummings.

De
Review №23

I recently leased a CX-5 from Hawk Mazda. My salesman was Mike Cummings. He was professional and knowledgeable and very easy to work with. He answered my many questions with a smile. I would recommend Hawk Mazda to my friends and family and personally recommend that they ask for Mike Cummings. He went the extra mile for me to make sure I was happy with my purchase.

Ro
Review №24

Recently helped a family friend purchase a 2018 Mazda CX-5. Dan our sales man was excellent. The entire transaction went smoothly without any bumps in the process. I recommend Hawk Mazda and especially recommend Dan.Respectfully,Ron

Ke
Review №25

The dealership was clean and well presented and very clean. I was greeted promptly. My salesman Dan McCarthy, was very polite and knowledgeable.He was a pleasure to work with. I can not say the same for the man who did the financial part of the transaction. Miss lead me and then on his second attempt, printed a contract at twice what the payments were.

Tr
Review №26

Havent bought a car here yet, but Dan was very nice and allowed my wife and I to test drive a car without pressuring us to make a decision right away. When return to office happens for my work, Ill be buying my car from him at Hawk Mazda. Thanks Dan!

Tr
Review №27

Our sales consultant Mike Cummings made shopping for a new car super easy! We were looking for a new car since we are expanding our family. He listened to our needs and helped us pick a great SUV for our family. Thank you Mike!

R
Review №28

Quality service, great employees, professional, respectful, clean dealership

Pu
Review №29

I purchased a new car and traded in my old car at Hawk Mazda. Ernie was very helpful in showing the car and answering my queries. Brian locked in a deal for me. Very professional and friendly service. Certainly will love to do business again.

am
Review №30

I had a great experience purchasing my CX5 at Hawk Mazda. I put over 100,000 miles on my 2017 CX5 and with absolutely 0 issues and no unexpected repairs, upgrading to the 2020 was a no brainer. Even though I was going to purchase another Mazda I chose to drive 45 minutes out of my way to buy from Hawk. After contacting 5 different dealers and receiving quotes, Hawk had the lowest price and every step of the way they were true professionals. Allison and Bryan were great to work with and I felt 0 pressure to make a quick purchase which is something that has pushed me away from other dealers in the past. I will be buying my next Mazda from Hawk in the future, even if I have to drive out of my way to do so. Thank you very much for a great vehicle and experience.

Ro
Review №31

They were helpful and the process was very speedy. I agreed on an out-the-door price over the phone and this price was honored. No complaints here

Ch
Review №32

We’ve had a great experience with Hawk Mazda so far. There have only been a few concerns that have come up with my vehicle but they’ve been addressed without issue. Everyone has been incredibly nice and accommodating. At my last visit, Robert Martinez (Service) advised us he was going to another dealership to help out. I’m crushed because he is hands down the most helpful, professional, respectful person I have ever worked with! I seriously want to take my Mazda wherever he is! I look forward to continuing to bring my Mazda to this location and hope things continue to go as smoothly as they have thus far. Really pleased.

Jo
Review №33

Ernie was incredibly helpful through my car buying process. He answered endless questions, and made sure the car was ready for me quickly, even coming in on his day off to ensure I had the best experience. I’m extremely grateful and would suggest others work with him as well, you won’t be disappointed!

Di
Review №34

They are so nice and friendly excellent service

Wi
Review №35

Nice atmosphere, friendly people, great service!

Ma
Review №36

My parents and I had an amazing experience here. Mike Cummings helped us out and he was very professional and attentive to our needs. He made our experience easy and smooth from start to finish. We will definitely come back to Hawk Mazda and work with Mike in the future.

St
Review №37

We were thrilled with the dealership, the friendly and knowledgable staff, the options available to us for our chosen vehicle, the price, and the service. We will definitely be referring friends in the market for a new automobile to this dealership.Our salesperson, Dan, was truly excellent. He showed us all the options available to us, the different automobiles, their pricing, and reviewed with us all the equipment on the car to get us going. Car shopping is no longer a dreaded task when you deal with Dan at Hawk Mazda.

Jo
Review №38

Everyone at Hawk Mazda was friendly and helpful. Our salesperson Ernie Principe was especially helpful. He was very knowledgeable of the vehicles and and the entire process. He was able to answer all of our questions without being a typical pushy car salesman. He was great to work with and made the process very easy and streamlined.

Al
Review №39

Jerry is awesome!!! Made the car shopping so easy.

La
Review №40

Bought a new car recently (2020 cx-30) and I love it. I worked with Mike as a walk in and he helped create my appointment and make my visit very quick and efficient. I was able to buy my car and enjoy the rest of my day no problem. I felt well accomdated. There were some pretty good deals going on at the time so Im glad I went when I did.

Ly
Review №41

Great group of service people to do business with. Never any pressure to purchase unnecessary repairs or service. Always checks for further maintenance for me to consider down the road.

Ti
Review №42

I left behind important paper work for my car in the loaner vehicle I used while mine was getting serviced. They lied to me for 3 weeks before telling me oh we checked and didnt find anything. Also never bothered to respond back when I asked to speak to someone else about my missing things.Will not be returning. Also since I got my car back my wheel feels as though it will fall off and is making squealing noise for no reason at all. Too afraid to go back as they will mess with something else. And no I had no previous issue with my Mazda 3 2019. Got brand new in July of 2019. Now Im concerned.

Al
Review №43

Professionalism at its best Is go to Hawk Mazda in Joliet Illinois.

Sl
Review №44

Good place to shop for your next car.

ju
Review №45

Excellent service, great prices and I shopped around. got the best deal and Danny my sales guy. great to deal with.

Jo
Review №46

Excellent car buying experience. Shopped in person at Volkswagen, Subaru, and Mazda dealerships. My senior citizen retirement job is at an auto auction, so I already knew which cars I liked the most (I drive hundreds of cars every day). After test drives on real roads, I decided on a CX-5. I then went on internet to get a additional prices for one. Hawk was the best price by far (including the dealership I visited), and the internet/phone contact I talked with was very professional and courteous. This was also true of the sales person I then dealt with at the dealership; I got price quoted on phone. All questions answered. Car I wanted was in stock. No high pressure from anyone including the finance person. Highly recommend this dealership. PS: The CX-5 is a great car - interior makes you think it is a much high-priced vehicle; better engine than other vehicles, too.

Ke
Review №47

Super easy experience. James Wolff is great to deal with. Just bought my 4th car from him.

Ja
Review №48

Let me first start off by saying the dealership is so nice. Its brand new and really high class. Mike was my salesman and did an outstanding job, he even let me take the vehicle home for the day to make sure it was the right vehicle for me. Im so happy with my purchase and thank you so much Mike I definitely will be telling all my friends and family where to go to get a fantastic deal.

Al
Review №49

Tried to schedule Pre Delivery Inspection that was missed before vehicle was sold and delivered. Justin Woods, alleged Service Manager, gave me nothing but pushback. In the end, could not provide proof that the PDI was ever performed. Spent more time arguing with me than trying to solve the issue, which would have been to simply perform the PDI.Would rather jump into a pool of double-edged razor blades than ever set foot in this dealership again.

Ji
Review №50

The Hawk Mazda dealership provides a wonderful experience. Ive been enjoying my Mazda 3 hatch for over a year and every visit is easy, professional, and quick. I highly recommend them!

ha
Review №51

Fancy dealership, very clean and modern. Hawk did a great job getting me into a new vehicle. And go see Mike Cummings he is the best.........

Pe
Review №52

First off, let me just say that the Mazda 3 is a great car. However, I wish that I hadnt purchased mine at Hawk Mazda. I should not have ignored the red flags.Before going to the dealership, I requested a price from Hawk Mazda online. The sales manager that I spoke with, Dave, refused to negotiate down to that price until I told him that I was offered better than his best deal.After his face blushed and he met that price, I went to meet the finance guy, Matt. He gave me all sorts of paperwork, issued the plates, etc., but he didnt give me the itemized sales report of the car that I purchased which allowed him to try to rip me off for an extra $1000. Naturally, I called and spoke to my salesman, Jerry, who did his best to cover for him and had the price adjusted to what I previously had agreed to with Dave.But the story goes on. Upon taking delivery, aside from noticing that they didnt even bother to detail my new car for me, one of the first things I did was look in the glove box. There I found a mysterious large *bent* metal bracket. So I called Jerry to ask him what it was, sending him a photo (see pic). He later told me that it was a battery holder, making no further comments at all. After thinking to myself What the heck is a battery holder doing in my glove box, I went outside and popped the hood of my brand new car to find that 1 of the 2 plastic flanges on either side of the battery, to which the battery holder should have been bolted, was *broken off* (see pic). So I called Jerry and asked to speak to Dave, who had seen the photos, and what did he do? He played dumb about it. Obviously, someone had stolen the battery from my car before I purchased it, but the good people at Hawk never bothered to fix the damage that was done to the vehicle before selling it as new. Dave never admitted the obvious, so I contacted Mazda USA to make them aware of the situation. Eventually, they fixed these issues, but I specifically remember asking Dave What if there is additional damage that I just havent found yet? There was . . .And the story goes on. What I thought was some adhesive or dirt on my windshield turned out to be gouges in the glass, likely from the same screwdriver that was used to steal my battery. It was obviously not damage from a rock thrown up from the road and this was within a month of purchase. I called Jerry who spoke to the GM, Bryan, about it, but they refused to even discuss the matter further or offer to make any repairs. So I then contacted Mazda USA again, reviewing this whole ridiculous situation, and asked them what I should do. They advised that theyd call Dave, the sales manager. A day later, I was told that they were informed Daves not here and that they were told that he was only the temporary sales manager. But I persisted. Mazda USA then advised that theyd contact Bryan, GM of the Hawk Motors Group, about this situation. When I next spoke to Mazda USA I was was advised that Bryan specifically told them that he would contact me directly and try to find an amicable solution to this situation. I never heard from him.Moral of the story, buy a Mazda as they are so much nicer than Hondas and Toyotas, but whatever you do dont buy your Mazda from Hawk Mazda in Joliet.

NI
Review №53

Had a great experience! Mike Cummings was my salesman. Was very friendly and was able to find me a great car that I could afford.

Ty
Review №54

Working with Hawk Mazda was a great experience. Ordering a car out of state, never mind across the country, can be a huge headache. Despite not being local, Mike with Hawk Was gracious and patient through the whole process. They were helpful when my parents came to look at cars and expedited the finance paperwork. If you’re looking to purchase locally or out of state, I’d highly recommend Hawk Mazda. Don’t forget to ask for Mike!

Sm
Review №55

Dionte helped us out. Great customer service. Straight and to the point. Thanks

S
Review №56

I worked with Mike Cummings in sales and worked over email about the certified used 2017 Mazda6 I finally bought. I was looking at couple others (same car) - one at McGrath Mazda in City and other at Wilkins Mazda but found McGrath really not interested in sale as no follow-up on questions etc. Also, did not get upfront pricing via email from them which Wilkins and Hawk Mazda both provided and tried to earn business by making good deal. Wilkins had good car about similar range with less miles but I wanted lighter interior which Hawk Mazda car had. So went with them. Gave good price and paperwork was smooth. Had a little hiccup along the way as its part of the game but overall not a bad experience.

T
Review №57

Hawk Mazda did a fantastic job helping me in my current situation and getting me in a affordable payment. Bryan and Matt are the best and a special thank you to Mike for helping me too. He went over all the vehicles gadgets with me from top to bottom. Great experience overall !!!!!!

Se
Review №58

Traveled from out of state to buy a used car. Was not at all what was presented after delivered. Underside of car had damage, other damage not reported. Manager could care less. I would not buy anything form this dealership

ja
Review №59

Quick to take my car in for service and set me up with a loaner to keep me going. Adam made it easy

Di
Review №60

Brought my Mazda CXV to Hawk Mazda Joliet, where I purchased the car, for body work following an attempted break in through the passenger window. Don Sorensen was very swift in ordering parts and the initial portion of the repair was done right away. Painting had to be done as well as a motor for the passenger window. When the paint had cured a few months later, I brought it back to seal the paint. Again, superior service and reasonable bill for entire repair.It wasnt the first time my car needed body work. After a rear end collision in 2019 Hawk took care of all of the repair and dealt with insurance company. Again I had the pleasure of working with Don Sorensen who oversaw the project start to finish. It took longer than expected but that was due to the other guys insurance company. Dons crew found additional critical steering related repairs that were needed which required them to get it approved through insurance.I could not be happier with the service I have received from Hawk from my salesman Jerry Costello, to Don Sorensen to the nice young man in the service department. I would not bring my car anywhere else!

Ca
Review №61

Bought a new (to me) nissan here. It was smooth, as usual when buying a car the price kept going up as fees and taxes were added on, so 1800 off the sticker price ended up as 300 over the sticker price when we were done.Nice freiendly staff

Ba
Review №62

I really had a great experience purchasing my first CX-5 2021 model in Nov. Im happy with the purchase and great experience overall from Hawk Mazda.

Ma
Review №63

Very pleased with my purchase at Hawk Mazda. Bryan and Mike did a great job getting me a deal on a Cx-9 for my wife. Mike did a extra special job with the delivery of the vehicle since Im not that tech savvy. If you want a good deal see these guys.

la
Review №64

Service performed routine 60000 mi. maintenance on my Mazda 3. Prepared to wait, but Robert M. offered a loaner. It was a CX-3. My last experience with this model was that its fuel economy left room for improvement. I declined but added, Unless you have a sedan. Robert came through! And he threw in a discount. Awesome customer care!

La
Review №65

Mike C. was an amazing guy! He was not pushy at all and completely helped my husband and I find our dream car. He let us take our time when dealing with our 3 kids when they got hungry. I would do business with him again!!!!

Pa
Review №66

We were greeted instantly as we walked in. The sales team worked with us to find the right vehicle at the right price. I would recommend James Wolf as a salesman. Th

Al
Review №67

Mike C. helped me with of my out of state Mazda situation into a Mazda from their dealership. Very pleased with my new car and he was patient with me and my 4 year old throughout the whole process. Thank you again!

Pe
Review №68

Michel did a great job on helping me get a new vehicle. I just came in to shop and wound up purchasing a new vehicle instead. He spent a good hour going over every detail and option it has to offer. Thank you again. Go see Michel

Al
Review №69

I can’t say enough great things about the Hawk Mazda Service Department. First and foremost, this was the first time I’ve ever needed to take a car to the dealer for service as my father or husband have always handled repairs and such. Needless to say, I was concerned with pricing, unnecessary repairs, etc. Manny was my service advisor; I couldn’t have asked for a more kind, caring, and communicative individual to work with. He always kept me updated on my car’s status and explained everything thoroughly. I’m unsure of the technicians name that worked on my car, but I commend all of his hard work and dedication in finding my car’s issue. Lastly, Robert, the other service advisor, had been extremely friendly and helpful throughout the checkout process.Hawk’s Service Department is the real deal. I will never hesitate to take my cars to Hawk as I am completely satisfied with all aspects of the experience and especially the cost.

Da
Review №70

Mr Castillo is a true super star. He is the expectation for great customer service

La
Review №71

Thanks for yet another awesome service. I had a Remote Start installed on 10/19/20; I was given a Loaner due to the duration of the service, also you guys washed my vehicle and switched out my car mats to winter mats. YOU GUYS ROCK🤩

Ma
Review №72

I just want say a big thank to Jerry for helping me find my new car. He was patient and understanding, not pushy by any means. I really appreciate all of your time Jerry, I will recommend you to anyone that is in the market looking for a car!

me
Review №73

Had the most amazing experience with the purchase of our new car at Hawk Joliet. Mike Cummings was our sales guy very helpful and experienced with all the cars on his lot. Definitely would recommend looking for him if your shopping for a new car with a Great price.

Da
Review №74

Mike Cummings was excellent and so helpful! Very knowledgeable and took his time to make sure I was comfortable every step of the way. Will definitely come back to Mike next time Im looking for a newer car.

Me
Review №75

This Dealership is AMAZING! State of the art facility. The Staff were not only accommodating but professional, knowledgeable, friendly and genuine. I felt comfortable and welcome from the minute I walked through the door! What a place! I definitely recommend Hawk Mazda!

To
Review №76

Jerry at Hawk Mazda made our buying experience quick, easy and enjoyable. We got the vehicle and payment we wanted with zero hassle. Would recommend Hawk Mazda to anyone.

Ry
Review №77

Danny was great to work with! Very responsive to questions and highly recommended.

Ri
Review №78

Easy to make appointment. Justin Woods handled our write-up including recall service quickly. I waited for car and was surprised they were able to complete everything so quickly. Justin took a special interest in making sure all the services were explained and future needs listed. Weve been taking our Forester to Hawk since we bought it and Justin handled most of our services. Very pleased with waiting area. Will return for next scheduled maintenance.

Al
Review №79

Go to Hawk Mazda for superior service.

Da
Review №80

A big THANK YOU to Mike Cummings for all his help with purchasing a new Mazda CX-5 for my daughter. Mike was very professional and took his time to go over the entire vehicle. The entire process felt so STRESS FREE and we actually had fun while I learned about all the features and gadgets the vehicle has to offer. If your in the market for a vehicle you better go see this guy, you won’t be disappointed. The dealership is brand new and has such a friendly and energetic vibe. I would give it 10 stars if it let me, thank you MIKE

Q
Review №81

Great car buying experience!

Ke
Review №82

Great car buying experience! Without a doubt my best option in the end. You will not be disappointed.

Je
Review №83

Fantastic selection of cars with an excellent staff! Big shout out to Mike! He was awesome and helped us find exactly what we needed.

He
Review №84

Mike Cummings at Hawk Mazda Joliet was awesome and made me very comfortable. He did his best to get me exactly where I needed to be with $ and gave me plenty of options!! Super nice guy and beautiful dealership and relaxed atmosphere!

Bo
Review №85

My car buying experience at Hawk Mazda Joliet was generally unpleasant and unsatisfactory. In particular the sale and financial process, which includes negotiating the trade-in value and the discount from the new car’s MSRP, the various forms and documents including ‘doc’ fee, license plates, dealer installed optional equipment, rebates, and agreement to arbitration, etc. is worse than a visit to the dentist. Especially obnoxious are the sales contract and ‘order for a motor vehicle, which include various extended arithmetic calculations that are impossible to cross check or verify in the dealer environment. All of this is then presented by a robotic finance manager in a rushed manner designed to further confuse and overwhelm the prospective car buying customer. Of course, I recognize that all of this is classic auto dealer sales tactics. But I am an amateur at car buying. The auto dealership people are pros pros at car selling.I will complement my salesman, Dan McCarthy, who was very pleasant, professional, and helpful. And for what its worth, I accept responsibility for agreeing to a very mediocre quote from Hawk Mazda, which included a less than fair offer for my trade-in, and virtually zero discount on the new Mazda that I bought.My mistake.

Ge
Review №86

Brought my 2500 Sierra Denali in for warranty repairs and was treated like royalty. Really friendly staff, from the help desk at receiving to the cashiers. Kept me up to date with daily calls updating me on the progress. The loaner was a TRUCK! I brought in a truck and was given a truck to use while the repairs were completed. It was a Chevy Silverado 2019. Mica was the one who helped me and she was friendly and upbeat. I appreciate how well they honor the warranty and didnt treat me like a second class person. They repaired my seat cause it broke and wouldnt recline evenly and gave me a NEW cushion because mine had a minor tear in it due to some wire poking through from the heated seat assembly, I think. I was really surprised they didnt fuss and try to just patch it . I have a new seat and am really impressed and love my truck that much more. Hawk Chevrolet is my new go-to dealership. Im a customer for life, and recommend this dealership to people who appreciate and expect great customer service.

ju
Review №87

From start to finish, I was satisfied with my purchase experience. I would highly recommend purchasing from Jerry. Not only is he knowledgeable, he has a awesome sense of humor. He did an amazing job working the deal, explaining the car features, and making me feel at ease with my purchase. Dave did a great job breaking down the importance GAP insurance, tire protection, and the extended warranty . The staff at Hawk Mazda is top notch. Special thanks to Troy for making it possible. Couldn’t be any more pleased with my new Mazda 3.

j
Review №88

Nice dealership and great prices. Mike did a great job and so did Matt in finance. If you need a car go see these guys.

Gr
Review №89

Mike was great! Not pushy, very informative easy easy to deal with. First time buyer here and it was a great experience

Ma
Review №90

Helped me get my new vehicle, walked me through the entire process step by step. Very impressive dealership and you must ask for Mike

R
Review №91

Ask for Mike if your looking for a great deal, he is the man. He treated us like family and walked us thru the entire sale step by step. We will be sending anyone who is looking for sure.

Ad
Review №92

Thank you Mike Cummings for your help in getting us our new vehicle, your the best

ty
Review №93

I am so happy that Ernie helped me find the perfect Cx-30. The process was insanely quick and easy!

p
Review №94

Ernie is amazing! we were so excited we forgot a key and he delivered it my house.

Je
Review №95

Mike did a fantastic job. The dealership is brand new and has a warm and friendly vibe. Will definitely send people your way!!!!!!

Lo
Review №96

Manny was wonderful. He kept in touch with us to let us know about our repairs and what else may be needed in the future. We have been coming to Hawk Mazda for many, many years, and we will continue to do so.

Ro
Review №97

This was the first time and the last time we will buy a vehicle from Hawk.Jerry, the salesman, was very polite and professional, unlike the Sales Manager.After we signed all the paper work for financing, we realized the Sales Manager had written the contract for a $1000 more than our agreed upon price. When we told him the amount was wrong, the Sales Manager said we must have misunderstood him. Then he gave us a bunch of different numbers and calculations and then he walked away.He was unwilling to discuss the change he made which increased our purchase price. Bait and Switch.

Ka
Review №98

My sister came here to buy a Mazda cx5 and it was perfect ! She loves her new car,the customer service was very nice they offered us food and drinks. One problem they didnt give her the best deal, prices are very high and you will be paying a lot unless you got perfect credit lol

Sa
Review №99

Went to multiple dealers, they all were too pushy. We stopped in a Hawk and left in our new vehicle. they treated us like royalty and didnt push us to buy...Very classy dealership too

ju
Review №100

Originally came in looking for new mazda6 but found a certified one with more options and features at a better price! I cant thank Bryan and Ernie more for helping me out! Go see Ernie!

Information
55 Photos
100 Comments
4.5 Rating
  • Address:2421 s, Illinois Rte 59, Plainfield, IL 60586, United States
  • Site:http://hawkmazda.com/
  • Phone:+1 815-725-7110
Categories
  • Mazda dealer
  • Auto repair shop
  • Auto tune up service
  • Car repair and maintenance
  • Oil change service
  • Used car dealer
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–6AM
  • Wednesday:Closed
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:Closed
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Debit cards:Yes
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