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Big Y World Class Market
83 Lathrop Rd, Plainfield, CT 06374, United States
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Big Y World Class Market
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Ro
Review №1

Good grocery, prices seem a bit lower than Stop and Shop.

Ge
Review №2

Love the Big Y. The staff are always friendly and helpful. I shop the Plainfield, CT location. The floral department is also amazing. I recently held a private event and needed centerpieces for the tables. I met Ce-Ce and she help me to pick out my flowers for the centerpiece and even ordered the flowers that I wanted to make sure they would be in stock for the day of the event. She put together amazing centerpieces that were exactly what I was looking for. They were beautiful and I received many comments on them. Cant say enough about how great Ce-Ce was to work with. I highly recommend the Big Y in Plainfield and Ce-Ce in their floral department for all of your floral needs.

Do
Review №3

Always clean. Best fresh meals and seafood. Lots of local farms sell their stuff there. They are pricey, but so worth it.

Mi
Review №4

Better quality of meat than any chain grocery store in the area. Sizable and varied beer selection, better than most liquor stores. Their in-store Sushi is surprisingly good. We spoke with the chef who prepared a custom order for us, shes really very nice and is an actual professionally trained Sushi Chef. This stores produce quality is high, but the prices are much too high. A good deal of the merchandise is priced too high.Tldr: Meat, Seafood, Sushi, beer selection- greatOther merchandise prices too high for weekly shopping.

Ja
Review №5

Check out was quick. Hamburgers were lean but good. Staff was missing.

de
Review №6

Out of town customers, wanted steaks for a family cookout. Butcher shop directed us to case of precut meat which didnt have enough for the amount of people we were feeding. No one wanted to help us.

Er
Review №7

I shop for instacart & have started taking more orders at the Plainfield Big Y because the employees are so helpful, always offering to help me find stuff, the store is clean, organized & generally has all items in stocks!One specific time I was there, I grabbed strawberries and an employee walked past, stopped took them out & said she wanted to get me a new one because there was a bad, rotten one that I didnt even notice when I picked them up! Super observant & helpful.

J
Review №8

Nice people, excellent choice of food on display. Gourmet quality.

An
Review №9

Nice store,clean and friendly staff.The prices could be a bit lower but that is only cause there isnt any competition directly near it,otherwise great store.

Ri
Review №10

Clean and well stocked store. Employees are versed in stock & friendly. Always pleasant to chat with. Extremely accommodating. Clean parking lot. Convenient location.

Je
Review №11

Always a clean store and very helpful workers at the Plainfield Big Y. Very good food too!

Ba
Review №12

Always helpful when you cant find something.

kr
Review №13

Very fresh produce! Bakery still makes item from scratch.

Mi
Review №14

I just moved to the area and this grocery store is very nice. Friendly staff, convenient in town location and great selection of products.

Sh
Review №15

Clean, well organized and stocked, friendly staff however prices are on the higher side unless there is a good sale going on.

Ba
Review №16

My favorite store!!! The people are great! Awesome customer service!! The products are always fresh!

Sa
Review №17

We did cans. The young guy at C. Desk didnt seem happy about,being there. We like how clean,the bottle room always is . The machine and floor. Thank you,its nice to use.

Bi
Review №18

Every thing is great in this store and plenty of seafood and cuts of meat to choice from.You probably pay a little more but it quality.

Ev
Review №19

Every time I Go here the store is impeccably clean and organized and the fruitsis fresh. A+ Customer Service Everytime

Pa
Review №20

Nice, clean store with alot of organic fruits and vegetables

Sh
Review №21

Every time I Go here the store is impeccably clean and organized. A+ Customer Service Everytime.

Al
Review №22

The meat department is A+also friendly service!

Te
Review №23

I give big y supermarket 5 stars because they have great service polite workers and i can always gind what i need.

Ch
Review №24

Ive shopped here every Sunday for the past 6 months, and I buy the exact same things every week. This store is always out of everything. I need to make a second trip to a different store way too often because this one is out of what I needed. Ive put up with it because its the closest to my house, but now I must leave a negative review. The produce section is just embarrassing. I can never find a good green bell pepper. Locating an un-bruised apple takes a lot of patience. Im very lucky if I get cilantro because its empty more weeks than not. The bananas are green green, so I always have to buy them a week ahead of time. When theres a sale on Thomas bagels or any brand of seltzer, I can expect to take a second trip to Stop & Shop the following day because the shelves are empty.The Deli will sometimes have a line of about 10 people and nobody has pulled a number because its not enforced. I learned that when I pulled number 89 and the counter said, Currently Serving 70. I shopped around for about 15 minutes and came back. The counter still said number 70, and I had to wait in the crowd of people with no idea of where I was in the queue. When I was finally acknowledged, I said I was number 89. She said, Oh okay, Thanks and didnt fix the counter. It almost seemed sarcastic, but Im not certain. There will sometimes be a long line at the deli and only one worker serving customers while three other works are organizing cheeses, wrapping meats, cleaning dishes etc. I think the customers in line should be the priority, because these lines are VERY slow. Ive waited 20-30 minutes several times with just a few people ahead of me. And note: the ticket system was never used. Im not even sure why they have it. Maybe they just dont use it on Sundays and I choose the worst time to shop.I will make an effort to shop at Stop & Shop from now on. Stop & Shops deli kiosk system is really nice and its worth the extra drive to not have my time wasted. I am leaving two stars only because this store seems cleaner than the Norwich Stop & Shop and doesnt have the rotten seafood smell. The Seafood rot smell at Stop & Shop is better than making multiple trips to the grocery store.Please see my attached pictures.

Ma
Review №25

Always good food. Prices are often a little higher, but the meats are great, and they carry Bears sauce!

Ch
Review №26

Ordered whole belly clams and shrimp. The clams were really crunchy. Called store and they offered a new meal. My husband rushed his shrimp meal and brought the clams to the store. The young man disagreed and said they were not overcooked. OMG. How could he think this! New meal was just ok. Still crunchy, and where were the bellies ????? My husband said we will not order again. Very disappointed with my meal.Charlotte

Er
Review №27

Nice store,great help,however very expensive.

Jo
Review №28

Great people and a huge selection of excellent, fresh and ready to eat food. This is one of my favorite places to stop by when Im in Plainfield. Its very rare that I get to eat fresh when Im on the road.

ba
Review №29

They had the big and soft chocolate chip cookies and awesome pistachio muffins.

Ja
Review №30

Love Big Y. Always shop there.

Bi
Review №31

Very great grocery store and quality produce and meats

Da
Review №32

They have great food products, a quite a decent floral selection and seamed to be very well stock even through the carona virus. All carts are sanitized as you walk in which nice. They have parent parking for familys who have kids and handicap as well. Their prices can be a bit high but the quality is pretty decent. If your looking for a nice local place here is definitely the spot for you.

Ev
Review №33

Bottle and can returns are open. Fish n Chips are phenomenal and pizzas are good bang for the buck. They have some bbq sauces you cant find other places.

Ri
Review №34

The store is always clean. The staff is pleasant and helpful. One of my favorite places to shop.

Me
Review №35

The store is very clean. My cashier Olivia was so sweet

Si
Review №36

This isnt the biggest Big-Y, but they have all the necessary departments like: pizza, bakery, butcher, seafood and the usual grocery store aisle. I find it hard to find everything I need at this store. This Big Y, like others Ive shopped at, is too expensive unless there is a sale. Making it difficult to be the only store to shop at. Having a Big Y card gets the sale prices, if there are any, but in general the store is expensive. I saw an employee enforcing their face mask policy to a couple of customers, but the way their main aisle is set up it is Impossible to properly maintain social distancing while people come down the main aisle and shove past while customers wait in the check out lines.

De
Review №37

Store is very pricey. Theyve also started this new digital coupon program that many seniors have no clue how to use. Its not a good idea for them.

Ki
Review №38

Always has most everything I am looking for and the staff is very friendly and helpful.

Tr
Review №39

Store is always clean n well stocked. The employees are always pleasant whether its 8am or 8pm their fresh bakery is amazing Im completely hooked on the chocolate chip cookie dough layer cake 😳♥️

St
Review №40

They steamed some delicious lobsters for us.

Ma
Review №41

Love bigy

da
Review №42

Clean store. Very expensive. The sushi was good but the subs were not as good as usual for some reason.

bo
Review №43

Nice store and has prepared foods too

Ne
Review №44

The meat prices are so good and affordable.

Je
Review №45

Great store very friendly staff and always have a great selection of items!!

Am
Review №46

Nice place, nice people but very expensive prices.. Makes you ask WHY... Big Y

De
Review №47

Great store to shop in. Love the specials. All the people who work there are good in Customer Service.

Re
Review №48

Very clean but the front isle is too crowded with displays

Li
Review №49

Great store! I love the fact that I can get a nice hot lunch for work!

Ha
Review №50

Its okay little bit more expensive than other stores butits good in a pinch when you have nowhere else to go list of stuff is pretty decent and good

Mi
Review №51

Stop asking for my opinion if there was a problem I would have took care of it right there at the store

Ro
Review №52

Great customer service

al
Review №53

Clean and friendly staff always someone to answer questions when you need them. Fresh produce and meats, sea food too. Never have to wait long for check out.

Ge
Review №54

I just wanted to thank all employees at the plainfield big y. They have all been extremely pleasant during hard times. They all deserve recognition. To Donna in the deli department and Kamryn? on the floor you both are extremely nice, caring, and make my experience there pretty great always welcoming and helpful. Thank you to all the employees. True essential super heroes

do
Review №55

Cleanest store around Follow guidelines and are super friendly The onky store I feel safe in right now ....thanks Big Y

Th
Review №56

This is the closest store and that is the only reason I ever go here. The prices are high and the quality is terrible. Every time I buy strawberries I have to look though the packs to try and find a pack that’s not filled with moldy and rotten fruit. When I think I find a pack that’s not totally spoiled and purchase it, the next day the entire pack is always moldy and I have to throw it away.But today takes the cake. I went in to get soup. As I was pouring it into the bowl I noticed it wasn’t steaming. It was cold! So I went and told one of the workers. She came over and saw that no one turned the warmers on. She said she had to speak to her manager. When she came back she informed me that her manager told her to reheat the soup! I work in food service, anyone who works with food and is Serve Safe Certified knows that soup can be reheated ONE time. And NOT after being heated and then left to sit out for hours until it cools to room temperature for who knows how many hours! I told her that her manger should NOT reheat the soup and that someone could get sick. I told her I wouldn’t wait for more and walked away. As I was walking away I saw them reheating the soup. Now for it to be as cold as it was it had to have been sitting out for a long time. I will NEVER go here again. I would rather drive to Stop and Shop or Shop Rite than go here because it’s closer. I can’t believe the complete disregard for people’s health!! So, if you ate soup from Big Y today and got sick, now you know why.... disgusting!

De
Review №57

I like it very friendly and very helpful and I love there grinders and very clean store and the sales are great

El
Review №58

Always a good experience shopping at Big Y.

Sa
Review №59

Very clean grocery store with great specials and sales.

Ma
Review №60

Very nice place to shop

Ko
Review №61

Nice and clean store. Had plenty of sales and the staff was super friendly. Had everything we needed and then some. So excited to cook dinner tonight.

Ja
Review №62

Friendly and helpful staff. My mother in laws favorite place to shop.

ka
Review №63

AWESOME CUSTOMER SERVICE .FANTASTILY CLEAN . SAFE PROCEDURES FOR KEEPING CARTS CLEAN THEY DISINFECT EVERYTHING TO KEEP CUSTOMERS AND WORKERS SAFE FROM COVID-19 10-STARS NOT 5-STARS

Sc
Review №64

Nice place always super clean and food is nice and fresh.

Sh
Review №65

Always keeping it clean and sanitize carriages for our health and safety!

Ka
Review №66

Best customer service, bakery dept. To dye for. One stop shopping for gift shopping.

Da
Review №67

Always a clean and neat store.

Mi
Review №68

Been shopping BigY for years.. great spot

Ro
Review №69

Needed to grab a couple of things

Tr
Review №70

Luv the bakery here❤❤

JP
Review №71

Great wristlets

Ph
Review №72

This supermarket is overall a pleasurable experience to shop in. Your meat department manager is superb and his service is second to none that I have ever dealt with in my shopping experience. Your Deli department is friendly and very helpful. Checkout is a breeze and the staff helping to bag do a nice job as well.

un
Review №73

Great place, great products and good prices. Management is always moving things along to keep things efficient.

Ju
Review №74

Always shopping at the big y saving so much money there. Plus I always win gold coins on the slot machines. Its the best and nicest place to return bottles and cans. Very clean and organized as well as a whole new set up of redemption machines. I love big y and there sheet pizza too.

Ha
Review №75

Had a good experiance. Dont wear a mask, no problem

Pa
Review №76

Clean, good selection,well stocked wide isles, just a little too pricey.

Ro
Review №77

Everyone was helpful and friendly. Has a small town market feel. Lots of fresh foods. Their pizza is actually quite good for a supermarket.

ch
Review №78

Great place, good food and nice people

Sa
Review №79

Big Y has it all!

Ti
Review №80

Love this store

Ji
Review №81

Great selection of groceries. Plenty of choices for those with food allergies. The butcher shop staff is excellent and will cut you a brisket if none are on the shelves. Bakery staff will run fresh loaves thru the slicer. Cashiers are always polite. Order a pizza and have it ready when you check out. Kudos to the staff and management.

Ma
Review №82

Conveniently located near home, friendly staff, and quality products. Unfortunately way too expensive to make this my weekly store. I prefer shopping, when even without sales and coupons, doesnt require an entire paycheck.

Da
Review №83

We go to big-y a couple times a week and they always have what we are looking for. The staff are helpful. If you are looking for something they well help you find it. They make their own pizza and grinders/wraps.

Mi
Review №84

This store is an excellent choice for groceries shopping, great staff that are friendly and helpful, and super clean. The prepared foods are very good, their fish and chips are the best I have had locally and in the top three of all time, spend a buck more and ask for the Haddock. Call ahead and they will have it ready when you get there.You cant beat the buy 1 get 2 free sales. Good choice for bakery and meat too.

Ha
Review №85

I love big y! They have awesome grinders and the different departments (seafood, meat, and deli) always have fresh food and decent deals. I exclusively buy my meat here because Ive never had a problem with freshness and sometimes they have roasts and chicken at very good prices.

Ju
Review №86

Always clean and fresh food.Nice staff

Bu
Review №87

Very nice Big Y. Clean. And we found a couple of items that our usual Big Y currently does not carry. Staff was friendly.

He
Review №88

Service at pizza/grinder dept was nonexistent, the deli had two attendants, I was told to wait while one attendant cleaned a slicing machine. The result,no purchase for four large grinders and deli meat was made

De
Review №89

Great place to get good clean food.. ( healthy choices ) staff is always close by to answer questions. We enjoy the selection .Thanks B y market

Bo
Review №90

Big Y Plainfield is my go to store. From the deli to the bakery and everything in between its always fresh and delicious.

Me
Review №91

Ive been going to this supermarket since I was a little girl. Its always clean and they do pride themselves to provide good service. The buy one get one sales are to be watched. The do jack the prices during these. Most times, not all, they will stock an item you request. I wish the deli would do the same but, they refused. This store was recently renovated.

Te
Review №92

Big Y has the best prices on steaks when there on sale and if you have a Big Y card, and great customer service. I always go here, to the one in Plainfield.

Ni
Review №93

I really like the employees. They have good service in the deli and where the butcher shop is. All around Id have to say they do a great job with customer service.

Er
Review №94

Its a nice store and everything but they should have more sales

Sa
Review №95

Its a very nice and clean store. It has a great selection and the store made chips are amazing.

Pa
Review №96

Great staff very clean store things are very easy to find there

Ji
Review №97

Well, first time there, as an out of state visitor 400 miles away, I told the cashier I am from out of state, but could I have the sale price since I dont have a bonus card? She said no problem, she will take care of it. The total came up and I questioned her on the sale prices she said she would take care of for me. O dont worry, I got it. I paid the amount, being unsure, and checked my receipt in the car. Full price on everything, no sale markdowns. I was a bit upset to even go back in to fix it. I liked the hotel I was at there, so when Im in the area again, Im not shopping there.

Li
Review №98

Recently renovated. Very clean. Great variety of products. Bakery and take-out foods are awesome!

Se
Review №99

Love the fresh meats. Not many grocery stores have butchers anymore. Prices are a little high, but their sales are ok. Gotta buy whats on sale to get good deals.

Vi
Review №100

This is my favorite grocery store to shop at. The staff is always friendly and helpful. The seafood department is phenomenal; they will do special cuts for you if requested.

Information
68 Photos
100 Comments
4.2 Rating
  • Address:83 Lathrop Rd, Plainfield, CT 06374, United States
  • Site:https://bigy.com/
  • Phone:+1 860-564-1888
Categories
  • Grocery store
  • Supermarket
Working hours
  • Monday:7AM–9PM
  • Tuesday:7AM–9PM
  • Wednesday:7AM–9PM
  • Thursday:7AM–9PM
  • Friday:7AM–9PM
  • Saturday:7AM–9PM
  • Sunday:7AM–9PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
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