It was my first time there. Service writer was very professional and respectful. Waiting area was clean. I appreciate the vending machines being there for a quick snack. Overall an excellent experience. Much better than the last 2 Chevy dealers I’ve been too. I’ll definitely be back to continue service on my truck.

Very impressed with Webb Chevy in Plainfield. I had placed a factory order for a 2022 Trailblazer with another dealer, after months of waiting I was told GM was halting the production of Trailblazers due to the chip shortage. With my heart set on a the new Mahogany Red color, I quickly searched for any dealers in the area that had one in transit. Fortunately, Webb had one coming in, made a phone call asked if I could come in that day. Diego was very kind and helpful while I was there and kept me updated the best he could on the status of the delivery.During my time waiting for delivery I needed to have two loaner cars, each time an employee dropped it off with me at my home and work, which was VERY convenient.

I love my Chevrolet Camaro! Jim was professional and answered all my questions, he made the process simple. What a great team Webb Chevy has! I highlyrecommend.

On Saturday (09/25), we drove over an hour to purchase one of your vehicles. Upon arrival we were greeted by Will, which we previously were messaging with. He was very nice, professional, and was straight forward with us. Would recommend him for anyone in the market for a vehicle. However, we were talking numbers and the “manager” came over to talk to us. This “manager” definitely had a short man complex. Firstly, he solely addressed one of us and ignored the other. Then he continued to state he would not move the price on our trade in or on the vehicle we were trying to purchase. We were not given time to conversant back, we were dismissed. This “manager” has ruined the Webb reputation for us and will never recommend due to him. Also, we wish that a better leader will be available for Will and other staff members (very friendly).

I started my truck search with a Costco member inquiry. I received a phone call from Jim Ceci asking how he could assist me in finding a truck for me. We discussed different options on the different models they had in stock and pricing on each truck that I was interested in, I decided on a Silverado 1500 with the most options I wanted and a price that we liked. Jim wasn’t pushy as some salesman can be, he understood the complexity of buying a vehicle could be. Thanks for not being a pushy salesperson. Tim C

Usually always fine but today 10/25 i came in to get my oil changed. they came up to me about an hour later saying the lug nuts are swelled up and giving them trouble i told them if they are having trouble to skip out on the tire rotation. Then MIKE from the service department comes up to me saying i have to go home with a missing lugnut and they are not replacing it and they’re aren’t any even close by in stock (pretty much a you problem) asked for his name and he ignored me and said he was ignoring me so he “wouldn’t say something he didn’t wanna say” whatever that means that’s why this review us being put up but the manager here definitely kept it professional and got the new lug nut put on there in a timely manner. Just saying someone like this shouldn’t be working directly with the customers if he isn’t a people person.

What an easy car buying experience with a friendly Jim! Great Communication, customer service, and response time. Nothing like a Man who uses his day off, to help you out. Truly appreciated his kindness. Thanks so much Chevy of Plainfield! Definitely keep Jim around!

Unimpressed. From the moment I walked in to trade in my truck and received their lowball offer I had a bad feeling about the dealership. I gave them the benefit of the doubt, because they had the truck I wanted. They came up 3k from their original offer. After 2 hours of “negotiating” they finally came down 95$ from what they initially offered me as my payment. I had positive equity on my truck that they were going to give me back as a check. However when I went to go pick up the check it was 325$ short Of course they finally took responsibility for their “honest mistake” and I came back at a later date to get the corrected check. Also tried to sell me a cleaning package which supposedly was not an option, but mandatory on all new cars to buy. I did end up buying the new truck because it’s what I wanted that’s why I gave them 2 stars because I’m happy with the truck. Be knowledgeable about buying cars before you shop here. Unfortunately it only takes a couple bad apples to spoil the bunch.

Just went through the process of buying a new car at Webb. I cannot say enough nice comments about the staff. All helpful and friendly. Specifically we worked with Jim Ceci. He was easy to work with and even answered our call when an issue outside of regular business hours occurred. He was friendly, helpful and communicated completely through the process. We are very pleased with how helpful he was. Would completely recommend him and Webb Plainfield to our friends!

I have bought three cars from webb Chevy and every time was amazing. The sales staff and managers are friendly, fast and caring. Go see these guys if you need a vehicle.

My Yukon needed new fuel injectors. There were four that were bad.Devon, the service manager, replaced all eight and then installed new fuel lines. He then was about to get GM to split the bill with me. Fantastic service!!! The whole crew in service has always taken good car of my service request. I cant say enough about my peers. If any of you need help please feel free to call upon me so i can return the favor.AGAIN THANKS

Anyone considering buying a new Chevy see John Egan at Webb Chevy. I have bought many cars and this was by far the most positive experience I have every had. John is a consummate professional and will take care of you and your family. All other support staff was amazing as well and very professional.

Super convenient as far as dealerships go, enter the service department and you are met by cheerful service counter staff and mechanics eager to help. Great experience, highly recommend

I bought a new 2021 Chevy Malibu RS from this dealership back in June. And I just love this car. The RS model comes with a spoiler, 18 in. Wheels, dual exhaust, etc. And the sales (Salesman, Jim) and finance manager did an awesome job. I give those guys 10 stars out of 5 lol.I live in Indiana, so it was difficult getting the car registered, new license plate. Indiana is backlogged.When I first bought the car it came with a 30 day temp. Tag. John Ott (finance manager) went above and beyond to get me the license plate immediately. They had the new plate and registration sent Fed Ex. I’m extremely appreciative and I’ll let everyone I know that Webb Chevy Plainfield is the best Chevy dealer around. I just want to say Thanks again for all your help.

I brought my car in for a standard oil change and tire rotation and asked for one of my tires to be looked at because I was having to refill the tire often. I was told there was a nail in the tire and it was able to be patched. I opted to have it patched and thought the tire would be good to go. I was at the dealership for 1.5 hrs and the next day my tire started to rapidly lose air pressure. I was not near the dealership & needed it looked at. I ended up having to have someone else re seal the tire because it was not properly done. Nobody rotated my tires and I was not told the tires were not rotated. Overall the communication was lacking.

Patrick was our salesman; he was very thorough explaining the vehicle options and the buying process. He was very helpful and not pushy. The vehicle itself was competitively priced and well cared for. The dealership gave us the best priced trade in value for our existing car and John went to bat to get us the best interest rate for financing within our budget. We will be lifelong customers. In and out in 2 hours flat.

Patrick was the ultimate professional, knowlageable and friendly. Something I haven’t seen in a car salesman in a long time. This also is the second car my wife and I have purchased thru the Costco program and as the first was awesome.love the car and your dealership!

Allan Salazar was my salesmen and he worked magic on my sale. Him and the team there were able to get me into the car I wanted and helped me pay off my old car. 10/10 would recommend

Everyone was friendly and attentive. The wait was not to bad and my vehicle was given a wash and looked beautiful when done.

Went to buy my first car staff Is friendly Patrick help me out great guy really appreciate his help and John too Webb Chevy was great will come back in the future.

I needed a new car. I did my research for many car places and ended up at Webb Chevrolet in Plainfield, IL.It is a car salesmans job to sell cars. My salesperson, Mr. Allen Salazar has another job too. His job is to be fair, caring, listening, helpful and in my mind most importantly, to understand the needs of the customer.Today, He did both of his jobs very well. He negotiated a fair price for the car he was selling and I got a fair price to purchase it. We had even stayed past closing time to complete the purchase. That is dedication, not to a sale, but to a customer.There was a small issue with a cracked rear tail light (which they made very clear to me that it existed). Allen offered to order a new part and when it arrives in a couple of days, they will send Tyler (one of their techs), to my house and replace it. They did and I live over an hour away!Tyler is a nice guy too. He even helped me with something that was related to the car but he did not have to do, but he did it anyway. Again, dedication. I even offered him a tip and but he politely declined.The finance guy, John Ott was very helpful as well and had great advice. A clever man and a pleasure to speak with.With everything being said, it was a pleasant and fruitful time that I spent at Webb Chevy when my wife and I came to buy a car. No, pressure, no pushy salesmen, great service, great price. What more can you ask for?HIGHLY RECOMMEND!!

I arrived early for my appointment, and my vehicle was taken prior to appointment time. The service people were all friendly. Voiced concern about some issues with new truck, and they were being addressed. I am very happy with the service received! Thank you!

Allen was a great guy, straight shooter and honest and helped me make a deal I wanted, would definitely go back and buy from him again

I was just shopping around for some information but James Ceci made it necessary to act immediately. He was a breath of fresh air! I admit I like going to a car dealership as much as going to the dentist. My experience with James has shifted that dynamic. When it is time to switch cars, I will seek out James. I have already told many of my friends to contact James before they make any care buying decisions.

I went to Webb Chevy in Plainfield for the first time this past Saturday and it was truthfully the best experience I have ever had going to a car dealer. Everyone was so friendly and helpful. Patrick helped us tremendously finding our family car and he really worked great with us especially considering we were on such a limit. You can definitely tell everyone just genuinely cared about helping their customers. I will recommend them to all of my friends and family and we will be returning back for future purchases.

Tarek Masri was our salesperson and did a wonderful job. In fact everyone could not have been nicer even tough they were staying after hours to finish the deal. I am loving my new Bolt EV and hope GM keeps making this kind of affordable electric car.Please suggest that all GM dealerships install DC Fast chargers. They are in VERY short supply.

Highly recommended! We went to the Kia dealer in town for a used car and had such a terrible experience I was ready to just look to buy from a private seller to avoid the dealership nightmare. We found a car online at Webb Chevrolet that fit what we were looking for so took another chance, our sales rep, Mike Cummings, was phenomenal and made the buying process very easy.

Ask for Mike, he’ll take care of everything for you !

Look for Jame Ceci, very down to earth man and great sales person!!!

I had a great experience with my purchase of a 2021 Silverado, Thanks Mike Cummings for a quick no pressure deal, in and out the fastest I have ever experienced. Mike has checked back with me twice now to make sure everything is ok. Also thanks for the lunch offer.

Service was great. I feel we got a good deal.Jay (Jason) was our sales associate, “wish I could remember financing associate’s name” both were very nice, fun and helpful. Stayed 2 hours late to get deal done. And we left on our vehicle. Overall, pleasant experience and would return in future to buy again.

I had a very nice sale man. MR BROOKS got everything going for me. Now the car I was suppose to get went to detail so I was requested to pick up today Friday July 2,21. I did not hear anything back from them gave them a call they said they trying to have it ready by today. I put money down and all turn around get a call awe something happen with co signer you need more money down ect okay but y’all new this before hand. It will tell u in the system If u are approve or not how much they want down ect but every bad communication skills. Mr.Brooks did his part but never again

Very poor service. I dropped my truck off for service last night for a 9 an appointment today. I called today at 1 pm and 2:30 with no reply. So when i went in to Webb I was told nothing was done and that they had all these cars there There are plenty of dealers in the area that want my business. And I would not recommend going here for anything!! Thanks for nothing but wasted time

My fiance and I worked with Diego. Great experience!!!! From sales to various employees speaking to the manager (I believe his name is Joseph but I could be wrong) keeping his word, really working with us. To the finance employee, Richard being very pleasant and polite, everyone!! We couldnt be more happy about our experience and purchase.

I just recently purchased a 2021 Chevy Equinox from Daryl. He was was friendly, talked with me during my test drive and continued to make sure I didnt have any questions throughout the entire process. If you want a friendly and great shopping experience be sure to find Daryl T!

Great Communication & perfect explanation of options and services. I really feel this dealerships appreciates my business. I work 2 miles from a different dealer and bypass them to drive 15 miles to Webb Chevy..That should say a lot

Absolutely outstanding parts and service department. I had a tire on my Tahoe that got sliced. I called Parts first thing in the morning, they ordered the tire and had it delivered in two hours. They transferred me over to Service, they squeezed me in right away and finished everything in an hour. I will definitely be bringing my Tahoe here for Service in the future.

Had a great experience. Went into Webb Chevrolet to buy out my lease. Daryl Tidaback handled my financing application and he was nothing but professional and extremely friendly. He made sure I had everything I needed and was taken care. Webb Chevrolet had been doing my maintenance while my truck was under lease now that I own it I will continue to use their service department and I will be recommending Daryl and the fine dealership of Webb Chevrolet.

I was taken care of right away very friendly and pleasant the tech even stayed after to get my car done I appreciate them very much

I had a wonderful experience today!! Allen was amazing! He spent so much time with my mother and myself answering all are questions. I wish I could give him more than 5 stars. Next time I need a new car or know anyone who dose I will 100% be recommending Allen!

Everyone was very pleasant. I even spoke with Tarek who sold me my car. Such a nice man.

Patrick Ruffalo was my salesman for the purchase of a 2021 Trail Boss. He answered every question I had promptly and thoroughly. Very helpful and professional. Richard Head did a great job with the financing end. Explained everything and was easy to work with. Thanks guys!

Mike Cummings was my salesman and he did an absolute amazing job. In just under two hours I was ready to drive home in my new car. He was very informative, patient, and helped me out a lot with getting started. I absolutely love my new car and definitely recommend Mike as a salesman.

Great experience with the team. Allen Salazar and John Ott made the experience quick and easy. Love dealing with these guys

Walked in last week looking for a pickup truck. Allen Salazar greeted me right away and answered any questions I had. He went out of his way to help and even followed up with a custom video just for me. He is A good person and genuine hard to find it these days. Ask for him!!

They were friendly,informative and knowledgeable.

Its a car dealer. They try to reach in your pocket as deep as they can and you try to keep them out of your pocket. No different than any other car dealer.

We worked with Alex Salazar. He was extremely helpful and honest!! Bought an awesome truck and was in and out. I’ve been at a dealership in the past for 6 hours, we were only at Webb for a little over 2 hours. Everyone there is very friendly!

Great experience. Patrick was a great salesman! He even got me to purchase a vehicle in a color I wasn’t thrilled about. Now I’m completely satisfied with my purchase and the color.

Allen Salazar our salesman @ Webb Chevrolet in Plainfield IL, truly went above and beyond our expectations for our car purchase. He was honest, efficient, and listened to what we wanted and made it happen! I would recommend him 100% to anyone looking to purchase a car.

Always friendly and polite - checking everything on the car and making recommendations for replacement/repair. Thanks for the great car wash.. The tires were replaced at your recommendation at Discount tires. Thanks for letting me know that tires were dry rotted.

Better than the one in joliet. Will have to see as time goes by. OurSalesman Jason was nice and up front w us. Appreciated his honesty. Spend about average time buying a new car.. Which I love! 21 Chevy spark active.

They sold me a car for the advertised price and didnt try to upsell me. I traded my old car for a reasonable price. Feel like I was treated fairly. The salesperson paid attention to specific needs and answered all of my questions. He was great setting up the infotainment software and mobile apps. Very pleased with my experience. Looking forward to getting my maintenance services done with them.

Darryl did a great job helping me in my purchase. He was very friendly and was willing to help me in setting up my accounts and programs. Great guy. Much appreciated.

Extremely happy with the entire process. Thanks you for making it effortless and comfortable.

For the 3rd time in a row your service dept. failed miserably and I had to go somewhere else to get the job finished. The most recent failure being that I called and made an appointment for 4: 00 for an oil change and freon charge, I was told over the phone no problem for the a/c charge for that time slot. When I arrived 10 mins early I was told that couldnt be done it was too late 1/2 the mechanics leave at 4. Thank you Webb chevy for leaving me in 90 degree weather with no a/c. Your right hand doesnt know what the left is doing and it shows up in your poor quality service. I hope to never have to visit this dealer again. In fact my next truck. Probably this year will now be a new Ford thanks to Webb chevys service dept. You stinck!!!

Allen S. & John were incredible! We just went to have a look at the new Trailblazer & left with a great deal, not to mention an amazing customer service experience. Allen was extremely helpful with a great personality; we could tell he loves his job. He was down to earth & a truly good guy. John, the business manager, explained everything thoroughly and made sure we were satisfied. My husband bought me an ‘07 Cobalt 13 years ago and it’s been so reliable, it just made sense to upgrade to a newer model Chevrolet. Thank you Allen, John & Webb Chevrolet!

They have beautiful attitudes they make sure I walked out with a vehicle I really love that that was so nice

Tarek Masri was very helpful and professional 👏 He went out of his way to accommodate me. Thank you so much 😊 He assisted with the OnStar and Chevy App.John assisted me very professional and accurately. He provided me details and ensure I was accommodated financially.Thank you both and I love my new 2021 vehicle.Bridgette Waller

Ask for Jim Ceci. Great with sales. Was respectful and knowledgeable. Would buy from Jim again because he was so helpful. Dealership has clean cars. Love our new car!!

Webb Chevrolet was awesome. They got me in and out super fast. Thank you John Ott the Finance manager for help we with my loan and getting me the best finance deal possible. I will tell everyone about the great deal. My salesperson was very helpful as well

Worst car buying experience EVER!! If you make it to the finance office, thats where the real smoke and mirrors act starts!!! There are many dealers that handle this process honestly and above board, unfortunately this is not one of them!!

Jim was very accommodating with what I was looking for. Easy to talk and very relatable. Awesome people here!

I waited two hours for an oil change and tire rotation. I have never waited more than an hour. My appointment was at 11, i got there at 10:50. When I went to ask the status on my car Kristina told me at 12:30 the car wash was backed up and it would be another 15 minutes. 30 minutes later when I went back out to the service garage, I asked Kristina how long and she told me my car was in the wash and would be fine shortly. I told her I’d been waiting 2 hours and she told me customers are normally quoted 1-1.5 hours. She never once apologized for my wait, never once came back to the waiting room to tell me it will be longer. She had very poor customer service and was rude.

I was in the market to get a new SUV, I believe the deal was pretty decent and the salesman was very professional. However, the rest of the staff including the manager were not wearing masks. I would not feel comfortable seating there for more than 15 minutes, let alone signing paperwork

Mike Cummings was very knowledgeable about his vehicles and made my buying experience easy. Love the Trailblazer I bought! Thanks Mike:)

Went in for an oil change and while I was waiting one of the sales reps, showed me the new cars. I was impressed by his candor and he didnt try pressuring me into a new vehicle. He pointed out all the new features and knew the vehicles rather well. When I decide to invest in a new vehicle Ill probably go back and talk to Alan about purchasing a new Chevrolet.

Last week I went just to look and see what suvs there were and I had the best service and ended up leaving with a new SUV. Allen Salazar was amazing. Very helpful and friendly I couldn’t have asked for a better salesman.I am loving my SUV and will definitely recommend to others!!

This is the second vehicle I bought from here. Both times Jason Nowakowski was my salesman. He was very professional and answered all of my questions. Jason went above and beyond to get me a great deal. He took very good care of me. I love my new car and am very happy with my experience. I highly recommend both Jason and Webb Chevy.

Great service. There was a little bit of miscomunication with staff. However John Ott was able to resolve all the issues I had with my truck. I really appreciate the work he did to resolve those issues. I would definitely recommend Webb Chevy to friends and family. Thank you again!

Weve purchased two vehicles from Webb Chevy. Both experiences were easy and relatively free of pressure. Be sure to see Herb, hes particularly great!

Excellent service! Was able to get an unplanned tire replacement done with no hitches! Very, very happy with Webb Chevy.

I was looking for a truck that would tow and had 4 wheel drive for a reasonable price. I was very happy to find this truck on their website. The sale person Jason was awesome call back when he said he would made sure truck was pulled up and warm for us to check out and test drive . Will definitely purchase anther vehical from them in the future.

I contacted Webb Chevy about a vehicle, and was connected to Allen Salazar. He answered all my questions and if he needed to find something out he got back to me quickly. Upon arrival at the dealership he greeted me and had all the paperwork filled out. Truly was a wonderful buying experience. If you are looking for a vehicle I would highly recommend Allen. Friendly, professional, and easy going. This was my first time going to purchase a car by myself, and he made it run smoothly and efficiently.

I would of have 5 stars because at first I had a good experience but one of my questions was about the cars condition because I didn’t want to drive that far for a less than perfect car and because it was new I was told it was in perfect condition. It is my fault for not looking over the car but I texted and emailed my sales rep as soon as I got home and still haven’t heard anything back. I have the warranty and want to know if The scratch and poor touch up job is going to be fixed.

Great job all the way around. Salesman Allan was really helpful through the whole procedure in buying our new Trailblazer.

I like the way they take care of me and I got my truck back nice and clean.

Went in for a oil change and my car was done in a timely manner

Went in to see a pre-owned car..left with a new one!Herb was amazing! Very helpful..explained everything well. Herb worked his magic and I am so thankful! Definitely recommend Webb Chevy! Go see Herb!

Daryl was very helpful and made the car buying experience stress free. I was able to leave the lot in my new Traverse the same day and Daryl has followed up with me to make sure I am still pleased with my vehicle. I strongly recommend Webb Chevrolet and Daryl!

Very fair, got a deal that was good for everyone. They didnt try to steal my trade in, overall a good experience. I will be back in the fall to purchase another vehicle.

Very pleased with the service. Appt time was held to and work was done in a very timely manner. All staff were very polite. Only thing i would change would be one of hte associates that were in the drive in area were not wearing a mask. I am not sure of dealership rules regarding mask wearing. Price was very comparable to other dealerships.

This dealership experience was one of the rare ones. They had the truck I’d had ordered myself if they didn’t have it in stock. They let me drive it immediately before hounding me for payment info or credit apps. They offered refreshments. The engaged in normal conversation. Best of all, they applied no pressure during the sales or finance process. Ask for Patrick!!!!!!!!!!

Great staff to work with, my sale rep and finance rep did great job of getting my price that I was looking for. I will tell everyone in my family and friends about this, and if any one needs a great deal stop here. Love love my truck...

Sales and finance are pushy and unhelpful. The service department is slow even for easy things like oil changes.

I really liked the low pressure sales people. I am very happy that Webb was able to work with me due to my financial situation. Thank You!

Words can not express the great experience we had in buying a car with webb chevy. Jim Ceci and John Otto were the best working with us and answered every question big or small. They really have your back in buying a car and make the entire process simple and easy. 1,000 out of 10 stars!! If your looking for a place to buy a car this is your place!

Great job Staff always Pleasant and helpful and ready to answer any questions you ask regarding your car

Great place. Allen was very helpful. Got a good deal on a Jeep patriot. Great people

Amazing experience....Allen Salazar went above and beyond! Would recommend this dealership to everyone. Loving my new car!!

Allen Salazar found THE perfect car!! He was so helpful and explained everything to me carefully and precisely so that I knew exactly what I was getting!! Would recommend him to anyone and will definitely come back to him!!

This is my second vehicle from here and every time I go I get greeted and taken care of immediately, they always offered us something and made sure we were reminded that they did not forget about us (if we had to wait for anything.). This time around we had the pleasure of being helped by Jason, Jim and Mike. They are as real as it gets, you just feel like your talking to genuine people, you can relate with them and they are funny and pleasant to be around. They went above and beyond to help us and didn’t give up on us until we were satisfied and we were. I can’t stress how happy I am with my purchase and service from the cashier all the way to finance and every where in between. We will definitely be bringing our business here every time we need something they can help with. Plain and simple AMAZING!

Sales person Patrick and Diego was great in helping me find the right vehicle I was interested in and I absolutely love my brand new 2021 trailblazer LT w/panorama sunroof,,,,thanks again Patrick & Diego!!!!

Everyone was very helpful, friendly & went out of their way to be helpful to me. I really am very happy with the service.

Devin,Patrick, I believe its John from financing they all were a great help an finding me a great deal for my new 2021 chevy equinox even tho I plan on getting something bigger because of more family added over year this Is a great stepping stone an to fix what I need to for next time it can be an easy process again great job overall guys u guys rock !!!!

Jason is the best! Thank you again for ordering my floor boards and rubber mats.

My service advisor Kristina was awesome as always. The only complaint I have is that. On the service agreement it stated to wash my car. When I went to get the car it wasnt washed. The only reason that I didnt say anything is because Ive already wait 1.5 hours for the oil change. With an appointment

Thanks so much to Allen Salazar and John Ott for the stress-free car buying experience! I had an appointment at 4:30 to look at my vehicle and when we got there at 4:00 (assuming we would wait until they were ready for us since we were early), Allen was ready with the car set to go for a test drive! He gave us our space and time and was extremely patient while my husband and I discussed everything- was not pushy about any of our decisions. He was very personable and helped us get the car we loved in the budget we wanted. John was very personable as well while going over financing and we really appreciated that too. The one reason we considered not buying the car while we were there was because it all seemed to go too smoothly. Love my car and was very happy with the experience. Thanks, Webb Chevy!

In June of 2016, I bought a Camaro 2ss convertible. Of course, they were very eager to sell the car. The price for the car was north of 70,000 because of all of the options and upgraded engine and so forth.A few months after I bought the car, there was a rattle in the exhaust anytime I was in second gear and passed through 1100 rpm. I took it in. They told me the exhaust system needed to be replaced. And that they would order the parts. When they contacted me to tell me the parts were in, I asked if they had a rental because I needed a car to drive to work. And over the phone, they told me no problem. Well when I brought the car in, it was a problem period no rentals. So I left with the car. Parts were returned to the manufacturer sometime later.Then after probably owning the car 6 months, once there was sufficient amounts of rain, the carpets in the back were soaking wet. So I took the car back in period well apparently when it was manufactured, the drain plug for the convertible top wasnt properly installed so the water was draining into the car instead of out. so they replace the drain plug, but didnt even bother to shampoo the carpets or even try to dry them.Meanwhile, the exhaust problem continued. Now my extended warranty is expired. The bumper to bumper warranty is expired. I was hospitalized more than a dozen times for various problems in the interim period not granted it has been several years. But I made an appointment again took the car back in. After about 45 minutes of waiting, the manager of the service center came and told me that there was nothing they could do. And I raised an objection because, as I said, its the exact same problem, the exact same noise, the exact same way to replicate it period everything was identical. The only difference was amount of time that has passed. And the service manager told me there was nothing they could do. So now I drive around in a car that cost $70,000 that makes a rattling noise whenever youre basically driving anywhere at 25 mph.

Full disclosure, I work for General Motors. I still have to get my vehicles serviced. I was able to schedule the appointment on the Webb Chevy Plainfield website. I received both an automated response and a personal response for one of the advisors. The advisor asked if wiper blades would be necessary during the visit and presented an installed offer price. The dealership accommodated the necessary service and had me back on the road sooner than I expected.