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Home Improvement Warehouse
3418 Saw Mill Run Blvd, Pittsburgh, PA 15227, United States
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Home Improvement Warehouse
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br
Review №1

I was looking for a quality product and wanted to support local business within the Pittsburgh area. I found this warehouse and thought I hit the jackpot; WHAT A MISTAKE!!! I ordered a vanity and was told it would be ready for pickup in 2 weeks. In 2 weeks, they called saying it wasn’t ready, but they would express ship it that way it would be ready before Easter. Again it was not (not a big deal). 6 weeks after originally ordering, it was ready for pickup.Showing up at the warehouse a man cut open the front of the box and asked if everything looked good. A scratch on the front of the vanity drawer was noticed, they marked that on the paper and gave us a tube of paint and said we can touch it up ourselves. We were okay with that since it was a smaller scratch. Once home, the vanity was taken out of the box completely (for the first time). It was then we realized the terrible condition it was in. The leg was bent and paint cracked, the middle shelf was completely broken, and cracks in the paint on every corner. I called the warehouse immediately and sent pictures for them too see. I explained that the damage we now see was covered because the vanity was not taken completely out of the box at the warehouse. The manager agreed it was not taken out of the box because they DON’T HAVE ENOUGH TIME FOR THAT THEY ARE TOO BUSY. Plus, we signed a waiver before leaving so we have to live with what it looks like. They were completely UNWILLING to work with me. It’s sad that a big box store has better customer service than a local business here in my hometown.

Al
Review №2

The staff is friendly, knowledgeable and extremely helpful. Would highly recommend shopping here. Great prices for the quality of the product. Great selection too!

Ro
Review №3

Post Install Update: While installing the vanity I noticed that two of the screws that hold the front faux drawer face on were stripped. When I removed the screws to replace them I then noticed that there were four unnecessary holes that were drilled through the face of the cabinet that were then very poorly refilled. Now these will not be seen because the drawer face cover barely covers them but are irritating nonetheless as the vanity was sold as new. Appears that there was some indecision on how to mount the drawer face to the main frame? I inspected the vanity before leaving the store and the box was cut open in front of me so I assume it occurred at the factory in China. I sent feedback on this to Home Improvement Warehouse and they did not respond. Minus one 🌟.Another negative was that the vanity took almost a month to get after paying for it. The vanity on the showroom floor had cracks in the paint so they ordered another to be shipped from the Atlanta warehouse. I was told that I would be contacted when it arrived - that never happened. Truck delays, shipping issues etc. I had to continually follow up when it would be there and I could pick it up. Minus one 🌟.They will ask you to leave a positive Google review as soon as you pay for your purchase and before leaving the store in exchange for a free bottle of stone cleaner. I gave in and did this but dont like this tactic. If your product and service are great - the timing of the review should not matter.Overall the design of the vanity is great(48 white Atlanta) but the service and quality could have been better.

Br
Review №4

Check back often as they get in new items weekly. If they have what you need you can definitely Italy save verses buying it at Home Depot. Very friendly and helpful staff. Convenient location as well. Lots of parking.

Fe
Review №5

So far the vanity we bought looks great and the quality of the piece is . Great price also, very happy we found Home Improvement Warehouse

Be
Review №6

If youre looking for a bathroom vanity and really dont want to buy the cheap 49 cent junk the big box stores carry this place is for you. Large selection and range of sizes and styles all solid wood (most are birch) construction dovetail drawers with soft close hinges and drawers prices are higher but actually less that most you will comparables you will find on the internet. Staff was attentive and knowledgeable about products they were selling. Would buy from here again would like to see product line expanded to other cabinetry.

av
Review №7

The quality of product and customer service is unsurpassed. We bought 3 different vanity/counter top sets and I cannot believe we paid such a low price for such high end cabinets and marble counter tops! The staff was incredibly helpful and knowledgeable...I highly recommend and will return for all my future purchases for sure!

Me
Review №8

Great display room. Good quality and price range. Arthur and Paul are extremely helpful. If u undecided or r new and bathroom remodel, they r very knowledgeable at what to look for. Youll be happy w your purchase. They also load it in your car. Very satisfied.

Je
Review №9

Arthur was extremely helpful and attentive. He spent lots of time with us helping to pick out a vanity. Hes very knowledgeable and we finally decided on a vanity that will fit in our small bathroom. Very pleased with our visit and will be back for future needs.

Br
Review №10

The guys who work here are really nice. They have a ton of choices for bathroom vanities & a few other accessories for bathrooms. (Some bathroom mirrors, tile, & faucets.)

Ch
Review №11

Ivan and bes are the best!!!

Ma
Review №12

Superb customer service and even better prices! Found them on Facebook and then drove over. Helpful store personnel Arthur wrapped and loaded my vanity thoroughly and efficiently. As a home owner, I will definitely be back for all my other remodel needs and recommend the store to others. As a business professor, I will use Home Improvement Warehouse as an example to my students of why small businesses are superior to chain stores. Well done!

Am
Review №13

They were great helping find a vanity for our powder room. Excellent service and friendly workers! Good prices too!!

Gr
Review №14

This place is fantastic, great prices and the staff is very knowledgeable. Highly recommended. The selection is also really good.

Ma
Review №15

Customer service was excellent! Went into the store not knowing what I was looking for and I walked out with more information than I knew what to do with. Staff was extremely knowledge on the vanity industry and very eager to help. Would defiantly recommend to anyone looking for bathroom vanities!

Tj
Review №16

The staff was extremely friendly. They were very helpful and informative in picking out a product. The store has a great selection of quality vanities and helped load our (heavy) purchase into our car. We will be returning for a second vanity when we remodel our other bathroom!

An
Review №17

We came a few months back to look at vanities, the staff was very helpful, I couldn’t find what I wanted back then. I came back today and the same staff was here and they were a great help. They helped me find what I was looking for and I got to take home an awesome vanity for a good price!

Br
Review №18

Very pleased with the vanity we bought. We saved money because we decided to take a drive to overstock instead of the familiar endless drive to home depot. He actually had the exact vanity that we wanted and home depot discontinued. All in all we got what we wanted plus a beautiful faucet for 200 less than we priced . Very helpful and polite employee. Definitely worth a look .

Ev
Review №19

I loved the store! I bought vanity, bathtub and toilet set. We got high end, quality stuff for a really good price! The customer service was really good, the guys at the store were very accommodating. Thank you so much for having such an awesome store in our city. Greatly appreciated and highly recommend this store to anybody who wants to save pretty good money.

Li
Review №20

It was a very pleasant experience! I found a vanity made much better than the one I had originally wanted at Home Depot for only a couple hundred dollars more. Very excited!

Tr
Review №21

Great selection! Love the ability to mix and match sinks with cabinets. The associate, Arthur, was superb! He provided excellent customer service and offered suggestions to us. We will be returning for future needs!

ch
Review №22

Arthur greeted us immediately and was very attentive. Spent alot of time walking us through the establishment. Great quality of vanities, sinks, faucets, and much more. All for very great prices.

Kr
Review №23

Wonderful experience! Nice selection of vanities that are ready to go - can interchange granite counters on the vanities. Very friendly and knowledgeable staff. Highly recommend!

Ta
Review №24

Great customer service. So many different options. You can mix and match almost anything. Pretty decent prices on high end vanities.

Ly
Review №25

Excellent customer service! Great experience multiple times purchasing home improvement items. Great selection, highly recommend!

Ka
Review №26

We visited the location three times and the staff was very knowledgeable, accommodating and polite. When it came time to make our purchase, the staff made it very easy and we got everything we needed from the new vanity, mirrors, and toilet seat covers for both our bathrooms. Thanks Home Improvement.

Ch
Review №27

Hidden Gem! Cant beat the prices, quality or service. Both men were kind, patient and knowledgeable. No pressure sales. Check this place out before spending full price for the bathroom of your dreams!

Ni
Review №28

Arthur was amazing and so sweet. We drove a long way to come here because I seen them on Facebook and will definitely be back.

sn
Review №29

Friendly and great prices on high quality bathroom items. These guys sold me exactly what I needed for a fraction of the price. I will definitely return. They also accept PayPal / Google Pay.

Ti
Review №30

Very helpful and thorough information to help us make our decision about the best product for our renovation. Great selection. We will be back for future projects!

Sc
Review №31

The name says it all, its a warehouse with overstock stuff. They have some very nice pieces at reasonable prices. All open box so inspect what you get. The guys working were very helpful and packaged everything up very nicely.

Ro
Review №32

Extremely helpful and courteous! Sales staff was extremely thoughtful about my budgetary constraints and offered great suggestions! Will definitely recommend!

Ad
Review №33

Arthur is the man!! Great help and amazing people skill. Save money with great vanities and sink.Definitely coming back.

Sa
Review №34

Very welcoming and descriptive with every piece they have. Found our vanity within minutes of arriving, highly recommend!

Pa
Review №35

So many options!! Hard to pick just one thing! Friendly and helpful! Prices are FANTASTIC!! Planning our bathroom remodel, cant wait to start!!

Ro
Review №36

They were wonderfully helpful with EVERYTHING! You don’t always get that coming in to buy things like this as a woman. I would definitely go back!

am
Review №37

Got a great deal on a moen shower tub faucet combo. Will definitely be back!

Ma
Review №38

1st time here and the experience was exceptional!! Arthur was very helpful and great to deal with. Thank you and hope to see you again!

Li
Review №39

Beautiful vanities, low prices. Worth the hour drive here. Very knowledgeable staff.

Ro
Review №40

Great place, great rates. Employees are very helpful and load up for you

Ch
Review №41

Customer service was excellent. Very knowledgeable and helpful. Purchased a vanity and mirror. Would definitely recommend to others!

Jo
Review №42

Redid first bathroom with vanity and tub. Came back for vanity for second bathroom. Very helpful guys and good prices.

Ga
Review №43

They were very helpful and very friendly. Would definately recommend Them. 👍

Me
Review №44

Great service and quality products. Highly recommended. Pricing was great

Ni
Review №45

Great merchandise for a great price! Check them out after you’ve priced elsewhere and you’ll be very surprised. Customer service was fantastic!

St
Review №46

Arthur was a great help and was able to answer all of our questions. He worked very well with us and told us the dos and donts with the cabinets and counter tops. Thank you for helping us find the perfect combo for our new bathroom.

Ma
Review №47

We had a great experience here. Got a beautiful vanity set and the guys were super helpful!

Ro
Review №48

These guys have a very nice selection of vanities and sink tops at a reasonable price. We were looking for a 36 vanity and granite top, and they had exactly what we needed. Keep up the good work.

Je
Review №49

I bought two hundred square feet of high quality floor tile for my kitchen and Im elated with the bargain I struck! The employees were kind and very helpful. I will be returning!

Ni
Review №50

Very unique pieces!! Able to see exactly what you are purchasing.

Ka
Review №51

Great place! Very helpful and patient. Definitely recommend shopping here if you are remodeling.

Da
Review №52

The employees were incredibly nice and helpful. The selection is pretty good and the prices are excellent.

SC
Review №53

Excellent visit! Bought an amazing ceiling fan and the employee Arthur was extremely helpful!Will come back again!

Je
Review №54

Great quality. Extremely helpful staff.

Tr
Review №55

Nice cabinets, marble tops, sinks, faucets and much, much more. Found everything I needed at a great price. Thank you Paul.

Br
Review №56

Love this place! Did the kids bath today. Can’t wait to do the Master.

Da
Review №57

Its a shame you dont have enough respect for your community or the law to enforce face mask regulations.

Mi
Review №58

Quality vanity, knowledgeable and friendly staff! We were in and out and happy

Ma
Review №59

I purchased most of the stuff for my new home Im building from this store. Great business. Fun to watch them grow since they first opened

Pa
Review №60

Arthur was beyond helpful. Helped us to find exactly what we needed!

De
Review №61

Excellent service and quality! Definitely will stop by again!

Kr
Review №62

Really great prices!!!!The people were very helpful to find exactly what we wanted.

Am
Review №63

Lots of various items in stock, super helpful and attentive to your needs! Found an awesome bathroom vanity cabinet and mirror combo for cheap!!!

Ce
Review №64

Awesome place! Great prices and awesome customer service!

Cy
Review №65

Warehouse has so many different styles to choose from. Found the perfect vanity and matching mirror here!

Ma
Review №66

Love this store bought a sink here before and now again. Great sales people 👍

Li
Review №67

Unfortunately, I did not have the same positive experience as many others have. I placed an order for a Willow brand vanity that was in stock at their warehouse in Georgia, but needed to be brought to Pittsburgh. I was told it would take two weeks at most which worked very well with the time frame that the vanity was needed due to contractors beginning work at my home shortly thereafter. After three weeks, I had not heard anything from the store so I attempted to reach out and the person who answered the call was in Georgia and I was informed for the first time that the vanity I ordered was still in Georgia and would take another week to come in. I waited an additional week and still was not contacted so I reached out again. The individual in Georgia answered again. Only after that additional call did the warehouse in Pittsburgh confirm the vanity was available to be picked up. I communicated that this was causing a delay with the work being done at my home and asked if any type of discount would be offered due to it taking a month for the vanity to come in. No discount of any kind was offered nor did they offer to arrange for delivery. Looking back the salesman asked me to leave a Google review right after I made the purchase in exchange for a free stone cleaner - thankfully I was not able to in the store after the ultimate experience I ended up having, but please know that many of the reviews left are at the request of the salesman in the store prior to the customer receiving the product ordered if it is not in stock at the Pittsburgh warehouse.

jj
Review №68

Nice selection, good prices. We are very happy with our buy!

Pa
Review №69

I found exactly what I wanted at The best price. Would come back for my next project.

Ka
Review №70

Very helpful! Amazing customer service and great selection of vanities!

Jo
Review №71

Good selection and friendly staff. Couldnt have been easier to purchase our vanit .

Pa
Review №72

Really helpful and love my vanities! Worth the trip!

Sh
Review №73

Good for deals and unique items for the house. Always has something unexpected. Helpful service and always expanding inventory

Ch
Review №74

Very nice vanities.. and awesome service I received!!

De
Review №75

Very accommodating. Found exactly what I wanted

He
Review №76

Not as much inventory as advertised online. 1 employee there, when asked questions he acted like I was disturbing him. Items are not as cheap as advertised either. When asked about sale priced items.... they where sold. Online prices just to get you in the door.

Tr
Review №77

Great options and friendly service. You’ll find what your looking for there.

Mi
Review №78

The staff if awesome and the prices are untouchableArthur was my salesman and he was remarkable with collectively suiting my needs for 2 bathroom remodeling projects.

Su
Review №79

Got exactly what I needed. Awesome job guys!

Ja
Review №80

Great customer service! Well priced items!

De
Review №81

Pretty decent place with all types of home needs at a discounted price. They have a whole much of different things but dont come in here thinking your going to find your specific item because you probably wont. It looks like its a bunch of random things they gather and price it at a lower rate. Again everything seems pretty random so its hit or miss. It seems like its like marshalls or tjmaxx version of Home Depot where they buy the overflow of products or discontinued things. You may find something different every time.

Mi
Review №82

The lads at Overstock hustle up some pretty decent deals on many Depot carried tools but especially in fixtures...bath & kitchen predominantly.

Jo
Review №83

Great service and.a large selection of vanities.

Ti
Review №84

Awesome quality, service and prices.

St
Review №85

Over priced for over stocked items

J
Review №86

Great selection.. Helpful staff

ji
Review №87

Great service and quality products

ec
Review №88

Inexpensive items and lots of it. Great place to go if you are looking for vanities

Bi
Review №89

Quality products at discount prices. Staff very helpful!

Ch
Review №90

Helpful staff, nice vanities at a fair price

Ky
Review №91

Extremely happy with the customer service and with my purchase!! Awesome prices!

To
Review №92

Arthur and Paul were very professional and helpful. I was in town from D.C. and stopped by to browse and eneded up buying a new vanity.

Ma
Review №93

Great place, great prices...need a functional website though...worth the trip if you DIY!

Be
Review №94

I dont understand why some people say that its overpriced!!! i checked 10 vanities over there and all of them was 30-40% off home depot price! i guess some ppl dont understand the good quality vanities little $$$$ anyway i bought vanity 60 made by Virtu USA for $1100 with mirror! SAME at HOME DEPOT WAS $1675!!!! GREAT PRICE!!! AND BEST SERVICE! THX GUYS! Highly recommended!

Ch
Review №95

Great place for discounted building supplies...especially bathroom vanities.

Kr
Review №96

Do not waste your time. Very rude and believe it or not Lowes and home depot have a much higher quality of vanities, better prices, and nicer employees. Its like the IKEA brand of vanities here, pretty, but will fall apart after a year. Only difference is IKEA will allow returns, not this warehouse of worthless garbage. Save yourself the time and go to Lowes or elsewhere. This business will snuff out within the year.

Ka
Review №97

Very helpful staff, great service.

Va
Review №98

Great prices, staff might be too helpful!

Br
Review №99

Very helpful and unbeatable prices on beautiful pieces

As
Review №100

Great selection, good deals, and very helpful owners/employees.

Information
55 Photos
100 Comments
4.7 Rating
  • Address:3418 Saw Mill Run Blvd, Pittsburgh, PA 15227, United States
  • Phone:+1 412-668-2973
Categories
  • Home improvement store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:Closed
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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