Excellent customer service provided!
Frank is a delight to work with. Hes quite knowledgeable and has years of experience in working with older style Pittsburgh houses that dont always have neatly squared and aligned window frames. He repaired several of our Victorian era windows with the skill and care and craftsmanship that come from so many years of expertise. Quality work. Competitively priced.
Quick and easy service for window repair! Used for a client and had it scheduled and fixed within a week. Highly recommended. Thank you, Frank!
Price was very competitive. Frank (owner) was easy to communicate with. Installers worked quickly and were courteous and very experienced. We had searched out many quotes beforehand and are happy with went with this company!
I was looking to get windows installed and The Window Factory was the fifth company that I got a bid from, wish I had gone to them first. From the bid to the install they were top notch. They were here on that day and on time and did a fantastic job. I highly recommend them.
Both the sales representative(owner) and installers are outstanding people. They did an excellent job. If I have to replace a window again, I definitely call The Window Factory.
Professional service with very personal attention. Highly recommend.
I havent hired their services, but I did have a number of broken window latches in a house I bought, and contacted the Window Factory to ask if they had parts. They called back in a couple of hours, asked a couple of good questions, and directed me to a website where I could buy the parts directly! I was worried theyd try a hard sell or to upsell me on replacements, and they didnt, which is great, because I cant afford that yet.I am fairly handy, but I have a number of wooden window repairs/replacements coming up in other parts of this old house and even though my brother used to repair windows for a living, I havent seen it done since I was about 12, so its a pretty intimidating DIY. These guys will be my first call when the time comes.
Makes windows