I just picked up a new 2022 Lincoln Aviator yesterday and had a wonderful experience! Ron in sales, Jeff the manager, and Amy in finance were amazing! They were on top of everything! The deal was great and everything moved quick and smoothly! I recommend buying from them and would buy another vehicle there in a heartbeat! We love the new ride!
We had an awesome experience. Jeff was very helpful and made us feel like family. Everything went so smooth and Jason was great going over the the vehicle with us and answering all our questions. I will definitely drive 4 hours to this dealership to buy my next vehicle. So worth the trip. Love my my new 2021 Lincoln Navigator, best car I ever owned. Thank you South Hills Lincoln, you are the best Lincoln dealership around!
I purchased a vehicle last Friday from Russ Martin. He was exceptional. He consistently kept me in the loop about the status of the vehicle while it was being serviced before purchase, and he calmy facilitated a negotiation of price to accommodate my finances. The buying process was also very efficient. I passed on the recommendation to family/friends and they will definitely consider him and South Hills Lincoln when they are in the market for another vehicle!
Been coming to so hills Lincoln for 10 years and have ALWAYS had the best service. Never a surprise charge and often they do things a little extra. Maybe a spot that needs a buffing or a free car wash each time. So very accommodating. Will Go no where else to buy a car or service my cars.Thank you So hills Lincoln !
They picked my car on time and communication was great. When my car return it was not cleaned or vacuumed or even wiped matter fact there was more finger print inside it. as part of the service they should clean the car.Also tires was not rotated. That’s my first 10k Service for my aviator black label with them and unfortunately it wasn’t good experience.
Great experience. Came in from New Jersey and we were warmly welcomed immediately by Russ. The process was thorough but quick and everyone was so friendly. Would recommend South Hills anytime. Russ is the man!!!
Dennis was awesome to work with in finding my vehicle. Amy went above in beyond helping me with my finances as well! Would definitely recommend SH Lincoln!
Excellent service. Very impressed with the professionalism and speed of taking delivery. I purchased a used vehicle and it was super clean and properly maintained. I would absolutely purchase from this dealership again, unfortunately I live out of state.
Awesome experience as always with South Hills Lincoln! Thank you to Rick Jacobs Jr, Russ Martin and Amy for such an easy and smooth car buying process. I never felt pressured in any decision making and they went above and beyond to meet all my expectations. I would highly recommend this dealership and will definitely be back!
Thorough and detailed. Very helpful and get you in and out and on with your day. Excellent service. Friendly staff.
We dealt with Jeff Innes at South Hills Lincoln. He is really wonderful to work with! He helped us build the car we wanted and secured the best pricing available. Due to the problems with the plant in Japan going down, our car was late coming in. Jeff, worked with us to extend the lease on my old car and later lent us a nautilus until our car arrived. That was helpful too as We could become familiar with the controls. We are very pleased with our new Aviator and with South Hills Lincoln!
I had service for oil change twice here. Both time Pam arranged me a rental vehicle that way I did not get stuck. They know how to provide great customer service. I had received points when I purchased Lincoln they used my points which was nice.
Ron and Jeff made this experience so fast and stress free. I absolutely love my new vehicle and couldn’t be happier with the service. Thanks guys!!!❤️
Russ M was a great salesman!Knowledgeable, helpful, not pushy.We’d highly recommend him.5 stars for his attention to detail.
I’m highly satisfied with my purchase of a pre-owned car from South Hills Lincoln. Dennis made the process as smooth as possible, and he helped me get a great deal. Amy made the paperwork a breeze. They were a pleasure to work with. I had been researching a specific make and model, and saw it in their ad in the Almanac, and the price was right. I love my new car!!
Had a very pleasant shopping and buying experience at South Hills Lincoln. The test drive with Russ was wonderful. Russ walked me through the various features and capabilities, and even demonstrated few of those. All paper work was prepared upfront prior to me picking up the car. Amy walked through it very efficiently. After the sale was closed, Russ assisted me acclimatize to the new car and the Lincoln Way app.
Thanks for a great car buying experience. If you are car shopping give them a look. They have more than just Lincolns. Russ will take care of you and treat you right!
Throughout my life I have bought 9 vehicles from several different dealerships; our buying experience with South Hills Lincoln was the hands down the best! Our sales person Russ was Great! Extremely responsive before and after the sale. We traveled all the way from Washington DC (5 hours one way) to purchase this vehicle and would do it again based on the wonderful treatment we received from Russ and the South Hills team.
Incredible service and attitude ! There is a Ford Dealer less than a mile from me in Castle Shannon who I purchased several cars from when they were under different ownership. Over the years I purchased more than 6 cars and none from them. I called them for recall service and the same old ignorant useless attitude. The Ford site directed me to South Hills Lincoln who were incredibly polite and helpful. I kept asking them on the phone if they were really a Ford dealer. They did the recall service in the time they said they would and no upsell or other hassles. They didn’t need to upsell us because when it is time to trade our 2015 Ford Explorer, we will drive right past the place that is close to our house and go to our new found friends. Incredible difference in behavior. Ford you should reward these folks and shut down the others. I’m sure South Hills Lincoln would appreciate the additional business and the customers will benefit from their super improved Ford experience .
Great place to purchase a vehicle! Russ was so patient explaining all of the new features of the car to me. Everything went smoothly during the entire process!
I had a tire emergency where I was leaving within 1 day and needed to have the tire replaced. South Hills Lincoln did not have the tire I needed in stock, but they were able to get it in within the day and had me up and running by late afternoon. So impressed and they were kind and helpful to me as a customer through the whole process.
Very pleased with the delivery of the car I purchased. It was clean and had a full tank of gas. Dennis, the salesman went over all the equipment on the car.
The Team at South Hills Lincoln assist Kelsey and i with finalizing our decision on which new vehicle to purchase for our family. We looked at many vehicles comparable to the Lincoln Aviator, and for one reason or another always had a reason to continue to shop.Thank you Russ for making our new car purchase hassle free and positive.The Lincoln Aviator is an amazing vehicle.
This service visit was excellent. Extremely polite, clear communication, and service as promised. I have always gotten my Ford Trucks serviced here.
My ford fusion had some leak. We drove there without appointment. They accepted our fusion and promised to take a look asap. In two days, they gave us callback and told us that is leaking of antifreezer and issues with water pump. They have them fixed with new parts. No hassles no gimmicks. Great experience!
I leased 2 vehicles previously from this dealership and had tremendous experiences.Highly recommended.
Easy to get appointment. Valet service wonderful. Definitely like this dealership
South Hills Lincoln was wonderful! Went there for a service appointment. They were kind, efficient and I didnt have to wait at all. Bethany was super wonderful. Everything, the work that they were going to do, was clearly explained to me and I felt really good about our overall experience. And to top it all off they gave our car a complimentary car wash! Would absolutely recommend South Hills Lincoln.
I had a wonderful experience with South Hills Lincoln this week. Russ, our salesman was terrific. He was thorough, polite, and grateful for my business. The entire procedure was quick and easy. I would highly recommend this dealership and Russ.
Easy process.Ron went over every detail and function of the car.I was very impressed.
South Hills Lincoln is always accommodating and provides excellent service during each visit.
Great service. Everyone very nice. I drive 60 +miles to South Hills dealership for service because I trust them and they have shuttle service to nearby areas that helps pass the time. I believe it’s worth the trip. Thinking about purchasing another.
My first visit to South Hills Lincoln service department. Not a large service issue, but a pleasant one.Quite honestly my visit was the best experience I’ve ever had at an auto dealership. Friendly, helpful people all around.
I have purchased three Lincoln’s in Pittsburg and without a doubt my experience at South Hills Lincoln was the best! Effortless, engaging and incredibly quick! Russ was engaging, attentive and flexible. I would travel from Columbus again to experience this level of service and have already shared my experience with family and friends!
This is easily the best dealership I’ve used. You never have to worry about unnecessary costs. If it doesn’t need repaired, they don’t try to sell it to you. And if you do have to have something done, they’ll work with you to find the best price (IE tires). I literally will never use another dealer in this area.
This is the second time I purchased from South Hills Lincoln group and I am very pleased with the way they treat their customers. Matt is a nice salesman and the vehicle is very nice and was a fair price. The only reason they dont get 5 Stars is because they like all other dealers do not give you fair value for your trade. In my opinion trade in s/b 80% of retail but as we know your lucky to get 30-50%.
Friendly and professional. Two traits that are hard to find these days. Shuttle service was prompt and courteous. Felt That my car was in good hands.
South Hills Lincoln provides an outstanding customer experience both when purchasing my Lincoln or having it serviced. Hands down, its the reason Ill go no where else.
A very personalized experience. Everyone knows you and does the “right thing”. I highly recommend them for both sales and service.
The service overall was pretty good. The only downside was that the car was done and outside and I had to wait for someone to have the time to complete the paperwork. Added an extra half hour of just staring at my completed vehicle. No more waiting on it for me.
We purchased a used car and structured the transaction 100% over the internet. The Salesman (Russ) was honest, knowledgeable and attentive of all aspects of the sale. Everything was in place when we arrived. The vehicle was as described. The paperwork was understandable and prompt. In less than an hour, we left in our new (to us) car. All automobile purchases should be so well crafted and conducted!
Very friendly associates. Great process. No pressure at all.
Ron Toomey was very helpful explaining features of car. Great personality.Jeff explained all paperwork well. Friendly guy.Nice experience.
I’ve just purchased my seventh Lincoln from my friends at South Hills Lincoln it’s always a professional and pleasant experience we become very good friends the service department is spectacular every time I head of issue or problem it was always addressed and addressed quickly and properly I would suggest anyone looking for a Great deal on a great product go see my friends at South Hills Lincoln Dennis my salesman is top notch.
Lincoln’s valet service picked my aviator up at my house. The kind man dropped off a vehicle for me to use while my aviator was getting an oil change, maintenance check, etc.They called me to update me with cost, etc. they then dropped my car off and picked up the dealer vehicle. This is very convenient considering I have two children I have to get to and from school. Love this service!
Highly recommend! Personable and friendly staff made buying a car a breeze
This is the 2nd car I’ve gotten from South Hills. The service is great and Dennis our sales person has been very helpful. We had a problem with our car and they helped make things right.
South Hills Lincoln has always serviced my Navigator. The service center is so helpful and very friendly. They provide a loaner car while the work is being done. Which helps so I don’t have to wait. It’s a pleasure to deal with South Hills Lincoln.B. Humble
Excellent service!!The pick up and loaner while servicing my car is a Godsend for an old guy like me.My next Lincoln will definitely be purchased at South Hills!!
South Hills Lincoln goes above and beyond. I decided to visit them for service after a bad experience with another local Lincoln dealer that is close to my home. South Hills Lincoln provides top notch service. Specifically, Russ in the service dept, understands how the business/consumer dynamic should work.
I purchased my car about a year ago from Justin. He was super professional and helpful. I came into the dealership after seeing the car I wanted on their web site. Justin wasn’t pushy, and very patient. The finance manager was very helpful and kind also. I go back there for all my car maintenance because the good customer service I receive there.
Stopped in to shop for a new Lincoln and nobody bothered to come out and greet me. There was some old white truck in the service bay blasting some kind of super loud air horn that was very obnoxious. I’m not sure what’s going on but it was not a pleasant experience
I didn’t buy my Lincoln from this dealership so I wasn’t expecting to be so welcomed.I was pleasantly surprised by the friendliness of the staff.They were very knowledgeable and efficient.I will definitely be coming back when I need service on my Lincoln MKC.
Fixed by recall and got my lease maintenance done along with an overdue inspection.
We have always had good experiences with this dealership.. been going there for over 30 years.. they maintain good records on all of our vehicles, and always have provided excellent service no matter what the need.. theres an element of trust here
Very nice personable people to deal with if you see an automobile your interested in on their website stop on and take a look
The servive department went above and beyond to make sure my car was fixed.
We have been using South Hills Lincoln as our primary automobile dealer for 20 years and have always been extremely pleased with the staff, the service, and the professionalism.
I could not be happier with my experience at South Hills Lincoln! The whole team are top notch professionals, who were all a pleasure to work with. I have been working towards owning my first Lincoln and Jeff Innes made my dream come true! He was prompt, extremely knowledgeable and thorough.I highly recommend South Hills Lincoln to anyone wanting to join or stay in the Lincoln family.-Becca Carl
Good place to buy a vehicle great bunch of sales people no pressure honest up front very transparent Ill buy my next vehicle there too
I drove in from Cleveland and glad I did !!! A great personal experience with great customer service. A small family owned independent dealership is the way to go when buyers a Lincoln. Will do it all over again when the time comes. A PLEASURE to deal with
My wife found her perfect car at South Hills Lincoln and we drove up from Maryland to buy it. The team there treated us like royalty and we had the best car buying experience weve ever had!! They were so welcoming and professional - went above and beyond to serve. South Hills Lincoln makes you feel special even though they treat all of their customers the same! I highly recommend them. Thanks, South Hills Lincoln, for making it so easy and enjoyable to buy our new car!! Steve and Mary S. from Frederick, MD.
My salesman was the best I ever had! Great deal on the car!
I cannot say enough great things about my recent car buying experience; Russ Martin was the consummate professional and made it all so pleasant!! And, I love my new car! I will refer friends and family to SH Lincoln!
If you are shopping for a car, put South Hills Lincoln at the top of your list. Hands down, the best car buying experience Ive had. Russell Martin is a great guy and at the top of his game as a knowledgeable salesman. We spoke about his car and my trade. By the time I arrived at the dealership everything was ready. Russ obviously had good management support as they bent over backwards to make this deal work for me. Amy in finance handled the paperwork quickly. Ill definitely be back.
The service personnel are wonderful from Bethany to John and the rest of team at South Hills Lincoln, they are very wonderful people to work with. I been to multiple filler ships in my lifetime in South close Lincoln is one of the very best, including other Lincoln dealerships. Hopefully the owner of South hills Lincoln will appreciate the type of employees he has, as because of them I will probably be by my next vehicle or vehicles from their! 🤗
Very attentive and kind staff! Great work.
Nice car, car was inspected but within the month car had grinding noise, called the warranty department said rotor was not covered, so I took the tires off and saw the rotors were severely worn, the way the rotors were the car should have never passed inspection, called the dealer and told them the front was the same way, the back I purchased out of pocket for over 100$, I made a appointment at the dealer, two weeks later I arrive at my appointment at 8am, my car was not even looked at till 1pm and I did not leave until 530pm, highly disappointed with this kind of service
Fabulous service from the time that I called in to schedule, to the personable shuttle driver that took me to work and then back to get my car once inspected, as well honest service advisors that don’t don’t try to sell me a million things that I didn’t need. Thank you for a great experience
Justin was fantastic in finding me a car! Everyone in the dealership is pleasant & caring, even if they aren’t your salesperson! Amy was also very pleasant during our interactions as well!
Russ was a great salesman to work with. He was knowledgeable, accommodating, and most important - not pushy. I look forward to doing business with Russ in the future.
My wife and I purchased a vehicle from South Hills Lincoln approximately 2 months ago. It was the best car buying experience I have ever had. Since then my wife took the car in for a service appointment, and purchased an accessory from their parts department. All I can say is What a friendly and professional place I couldnt be more pleased on how we have been treated.
Beautiful. Staff was very courteous and service was superb.
We love South Hills Lincoln! They are accommodating, through and good!
Russ was great to work with, the process of buying our car was the easiest we have ever experienced! Finance was also quick and easy !! Best car buying experience!!!
Russ was extremely helpful and great to work with. I’m extremely happy with my new car! Thank you!
Went in for a state inspection, and instead decided to upgrade my vehicle. Russ Martin went out of his way to make the deal happen. Couldnt be happier with my CPO MkZ. Will recommend anyone I know who is in the market for a new/used vehicle to check out this dealership.
Justin was wonderful to deal with! My Aviator is beautiful! This is my second car I purchased from South Hills Lincoln. Will continue to buy from them.
If you don’t want to waste time and money this is the right place to get your car.Fast and easy 👍🏼
The South Hills Lincoln service team is outstanding. They are all very professional and very personable. They consistently provide amazing service. It was the reason I bought a second Lincoln!
The staff and service at South Hills Lincoln are the very best. They are professional and explain everything and are quick to respond. Bethany is fabulous! I will keep coming back!
Smooth from start to finish. Everyone is pleasant, helpful. Great experience.
Excellent friendly service. Done ahead of schedule.
Service was good. I did not agree with the billing for emission test. 10 months & less than 5,000 miles, not required to be done. Service Person did not like me asking questions, walked away.
Everyone was professional and incredibly nice. I went there for an oil change and worked while I waited. They had an array of amenities available for their customers.
We were so pleased with the service and professionalism at South Hills Lincoln. We love our MKC.
Service was great, friendly and accommodating. Russ Lucas is tops!
Very good service. Helpful people. Very happy and definitely will call them anytime I need service
Absolutely the best car buying experience I’ve ever had. My wife and I are beyond happy with our Nautilus! Can’t say enough great things about the team at South Hills Lincoln!
Ron the mechanic did a nice evaluation to repair my car and Brittany in service was very good communicating with me
I called them with an emergency and they took me right away and did an amazing job!!! I would definitely recommend them to all my friends.
Great place to shopfor new and usedAlways top notchThe used car manager Dan is the best at the business
No pressure sales, very friendly staff, good service. Thank you South Hills Lincoln and our salesman, Russ. Great experience!
South Hills Lincoln treats their customers right. Always a positive experience. Russ, is an excellent Service Manager. He always goes above and beyond in assisting and communication.
Enjoyed my dealings with South Hills Lincoln!They were straight-forward, and I felt they were very trustworthy!
Good communication, good service. Easy to work with.
Made it very easy to get some repairs done on my car - would highly recommend
Excellent service from friendly and attentiveService people. Russ is a credit to your service department.
Service department is extremely knowledgable and very helpful. Great experience with repairs to my vehicle.
They were over whelming with helping us make our decision on what car we want .worked with us on price and trade in I would go back again .