I give Rohrich Honda the highest recommendation. The sales consultant, Mr. Marcus Williams, is excellent. He provided the best customer experience I have ever had in purchasing a car. All of the staff were utmost in professionalism. My car buying experience was wonderful. Thank you so much!

Not a great experience at Rohrich this time. I had an appointment scheduled for 10/2 that I scheduled a few weeks in advance. Less than a week before my appointment date before I received a call that the services I requested could not be completed on a Saturday and had to reschedule my appointment which moved my appointment a few weeks out. That was not major, just an annoyance more than anything if this would have been the only problem. On the day of my new appointment 10/26 I am told that a part is needed and that the part should be there the next day so I decided to leave the car overnight. On 10/27 I get an email that my part is in but never get a call from Rohrich. The following day 10/28 I leave a VM in the morning and in the afternoon hear from Rohrich that my part was not installed and am asked to leave my car for another night. I needed my car that night so I had to take it with me and now have another round of the hassle of getting there to drop off and pick up since Rohrich is not within walking distance.The other problem is that I told them I have a creaking noise coming from my rear brakes and Rohrich attempted to do something but whatever they did that I paid for did not fix the problem with my brakes. So I still have that to deal with.Through all of this everyone I have dealt with was polite and professional; and I understand that things happen. I also very rarely leave reviews but this has been not smooth and Rohrich sent me a link asking how they did so I obliged.

Great sales and F&I. Painless and seemless delivery. Curtis is the man, and Rocco is excellent and very professional. I would recommend this dealer to anyone looking for a used car or new Honda vehicle.

Curtis Wilson and the entire team at Rohrich were professional, courteous and efficient. Buying a car is so stressful, and these guys (and ladies!) we’re a delight! They clearly hold up professionalism, honestly and transparency. I highly recommend Curtis-and the professionals that support his efforts!

Amazing! This is my second time purchasing a vehicle here and every time it has been great! Anthony was absolutely fantastic! Super quick and helped me a lot in figuring out which option was best for me. Cannot recommend more:)

The Service Department is handled by great employees. Very helpful and makes sure that your car is good to go.

The staff at Rohrich Honda went above and beyond to provide excellent customer service. Marcus very attentive to my needs as a customer. He made sure that I got the car which was best choice for professional and personal needs. Thank you Rohrich Honda for getting back on the road!!

Took my car in for an annual inspection and had great service! Although I was a “drop-off” appointment, Christine called very promptly and relayed what needed to be done for my car to pass inspection. I also want to give a special shout-out to Mike S. who went out of his way to assist me and let me get on my way very quickly.One thing to note: I did have to schedule my appointment 3.5 weeks in advance, which isn’t typical in my past experience. Will keep that in mind for the future!

When I call to make an appointment I don’t want to talk to a call center. I should not have wait a month to make an appointment for an oil change. I had to call a few times to get one sooner. I would like to talk to someone on site.When I drop off my in the morning I don’t want to wait 25 minutes to give someone my keys and sign the paperwork. There were only 2 people working and they were VERY slow. We are still in a global pandemic. There are signs all through Bloomfield about wear mask and NO staff member had a mask on. It’s very disappointing.In addition, only having until 4:45PM to pick up a car is hard for people who work until 4:30 or later.Much better service when I use to go to Rohrich Mazda. I was able to talk to someone there. They had later pick up hours and overall better customer service.

I was at the dealership kinda long, but as long as the vehicle is throughly checked and good to run on the road then I am happy 😊.

Very happy with the quick service....and love that they washed my car...it even smelled clean.

The Rorich Family is an exquisite one I was treated fairly and with kindness and professionalism my van looked great and I enjoyed my experience!

They tell you to drop your car off at service at 8am and then when you call at 4:30 to see if it’s done they say it’s “first in line for tomorrow.” And then they can’t provide you with a loaner? Do not recommend this place at all. Why tell me to drop my car off on a specific date if you’re not even going to look at or touch it until the next day? Get it together…

As always this Honda service is 100 percent the best. I know it is never great news or the best day ever getting your car serviced during a pandemic but I love their honesty. I was on a super tight schedule and they had me in and out of the service center in no time. I bought my Honda at the Rohrich Dealership and the free oil changes, tire rotations and car washes for life situation is honestly amazing.

Amazing team! Make you feel like family not just a sale. Stan IS the man and goes above and beyond for his clients. Everyone is kind and greets you warmly. Recommend a million times over and over!!!

I recently bought a car from Rohrich and worked with Anthony and Rocco for my deal. They were fair, courteous, and got me in and out. I was told that Rohrich has the biggest inventory in Pittsburgh right now which is important given the supply shortage due to the pandemic.If you need a new car make sure to reach out to these guys!!

Todd is great along with everyone else there, they are friendly and good at what they do.

After dropping off the car at 7:20 AM, I remembered something I wanted to tell the service center. I called when I got home 10 minutes later. I was on hold for 15 min. I then tried about 15 timed during the course of the day. Kept getting message that “your call is important to us”. No answer. Not even voicemail. I even tried calling Rohrich Mazda on Liberty Ave. I had the experience with their system.You need a better way to allow customers to call your service dept. My experience was horrendous. My lease on my Mazda is up next April. I will think twice about renewing with Rohrich.

I love this dealership! Whenever I need something the work is done promptly and most importantly, it’s done well. Everyone is friendly and do everything they can to make sure their customers are happy. I would never hesitate to recommend them.

I just wanted to thank everyone at Rohrich Honda for exceptional customer service. I had to follow my heart and buy my second Honda Civic Ex because they treated me so good the first time I had to go where I knew I would be taking care of. Thank you again.

I was welcomed by Mike who was super efficient, professional and accurate. He tagged the car, invited me to the lounge, then in almost 90 min or less came back, had all the papers done, explained what was inspected and Conducted clearly and I was on the way back home. The car was fully inspected, tires rotated and oil / filter changed. Super fast and effective team!This is the first time I encounter such a professional and dedicated person. I was about to switch to nissan service center directly next year... butafter today, I am definitely staying with Rohric Services!

Very satisfied with the service I received. I would recommend them to family and friends.

They make the process of buying a car simple. No playing games like other dealerships. All prices, fees, etc in front of you, nothing hidden. All questions answered. And with lifetime oil changes and inspections,thats just icing on the cake. Highly recommend.

Got a great deal on a leftover 2020 Accord Hybrid just a few months ago. Brian in sales was really helpful and transparent about the entire process. I was dreading buying a car after turning in my lease but it went very smoothly and I didnt stress any more than necessary. Looking forward to taking advantage of those free oil changes and inspections!

The car was taken when I arrived, and the work was completed in the time estimated. The waiting area was comfortable, equipped and covid friendly. The price was better than expected. I frankly was pleasantly surprised and will be back!!

Good repairs, decent price, professional jobs, only complaint is how horrible it is to get in for service. Waited 2 months after a part was ordered and came in before actually getting it done, AND I was never contacted. So not too great on that side either but still, if you want a professional job they will deliver it.

Very happy with the quick and friendly service from Marcus, Rocco, and Todd! All were very professional and took the time to answer my questions. I’m very happy with my new Honda!

Mechanics are good and desk managers are friendly. But service call desk is generally not available (long hold times) and seems to schedule for all dealers and too often assigns appointments to wrong desks (ex assigns an express appointment for problems that can’t be handled by express)

Took our car days before scheduled date. Excellent service and our salesman was the best. No pressure sales

The entire experience was first class. Very professional and business minded people which I cant say much anymore.Also quite knowledgeable about the vehicles that they sell.You should not hesitate to deal with them.

I always get great service here! We love the spacious waiting area. Everyone is so friendly!

Christine went above and beyond to be helpful. Service is always fast.

I just leased my 3rd Honda from Rohrich with the help of Marcus. I never thought I’d like working with a car salesman but he’s great. Actually everyone involved in the process is always very nice and professional which is why I’m a repeat customer.

All of your folks are very nice. Seems like COVID is slowing everything down. Hope we can all get through this. Thanks for the good work you do.

They were willing to change the oil and rotate the tires while I waited. They even washed my car at no extra charge!

Had a great experience with Justin and Nate at Rohrich Honda. Love my Ridgeline!

My visit to Rohrich Honda is always top notch,the staff is always pleasant,and helpfull with any questions I have.I would recommend to anybody,if you appreciate being treated well,go to Rohrich Honda!!

Anthony Thomas was an incredible salesman. He was honest, concise, and to the point. Buying our new Civic from Anthony was the smoothest car purchase experience I have had so far, which I attribute to his clarity and honesty and Honda’s quality products. Ask for Anthony if you are looking for a new car from Honda in the Pittsburgh area.

Unfriendly staff, service took an extra day, and they somehow were out of transfer case fluid so I need to make an appointment somewhere else to get my service finished. Would recommend avoiding if possible.

Everyone was pleasant and Marcus our salesperson was great! Took half the time and he was willing to work with usI would recommend Marcus Williams to anyone looking for Honda

Easiest car buying experience ever. Definitely make sure curtis deals with you!

As always, I had a wonderful experience at Rohrich Honda. I have been purchasing vehicles from here for more than 20 years. Ill keep coming back.

Cant follow a schedule.Made appointment 2 weeks in advance for a 7:45 am fuel pump factory recall. Job takes 1.5 hours. Took Rohrich 2 days.No vehicle for 2 days for a 1.5 hour job.

This is the best dealership I’ve been to. They made my new lease purchase such a quick and easy experience. They went above and beyond to make me feel comfortable, confident, and knowledgeable about the car I was getting; and they were quick to answer any questions or concerns I had. I am so thankful for their professionalism and help. Great deals and great people!

Worked with Curtis Wilson at Rohrich Honda today with the purchase of our new Honda. Amazing experience! Curtis was on top of things from beginning to end. Great deal; great service. I highly recommend him to anyone looking to buy a Honda.

Since purchasing my CRV a couple years ago through Todd Perschke, the absolute best salesman, I’ve had nothing but the best service experience’s. If I’ve needed help getting my vehicle to them for my maintenance, Mr. Perschke makes it happen. Thank you Rohrich Honda for a great vehicle ownership and maintenance experience.

Easiest car buying experience of my life. Todd and Rocco did a great job. Couldn’t be happier with my experience.

Im in love with my car. Curtis was a great assist as well!!! 10/10 stars!!

I had a nail in one of my tires I pulled into Honda express service department and received quick and friendly service😊

I just recently purchased a new car, and our salesman Curtis Wilson was great to work with. Very helpful and attentive to our needs. I highly recommend Rohrich Honda and thumbs up to Curtis for being a pleasure to do business with!

We are very pleased with our experience dealing with Rohrich Honda over the years; we have had car leases and purchased our current Honda Accord from them. Excellent customer support in all areas, sales, finance, and service.

Great customer service! Thanks! Especially the service representative, Mike S. Appreciate for his help!

Marcus Williams was helpful and mad this experience easy and enjoyable.

This place did not call me to discuss my options for repair. They deemed part of the car non repairable and charged $150 for just looking at it. Then they left the car in worse condition (undrivable). They didn’t repair the safety belt - which Honda is supposed to do for free because they said the car shouldn’t be driven but then still did an oil change - in my opinion just to charge me more money. It is not clear why they didn’t call me about any of this. And didn’t tell me I should have the car towed and allowed me to drive away knowing that my gas tank was dragging on the ground (how they left it) but not telling me that’s what was dragging.Over priced and bad at communicating - just did things (or didn’t) without talking to customer. I do not reccommend

My daughter is buying a car here! We give them lots of business (4th vehicle we have bought here!)!

Outstanding...I was leery about buying my retirement vehicle untilI spoke with Todd and Rocco. I wiped away a tear as I traded in my 2002Chevy Camaro Z28. ..but I realized I made the right decision after speaking with these two fine gentlemen.

Marcus has always been great to deal with. I have always had a good experience!

Great experience friendly and completed service sooner than expected.

I recently had my first vehicle purchase and all I knew was I wanted a Honda. Curtis helped me find the perfect car that I was looking for and helped me through the whole process. On the back end Larry made the financials and paper work super quick and easy. They both are incredible workers and made my first vehicle purchase stress free and easy. And you cant beat the dealerships warranty terms and commitment to continue a good and healthy relationship like free oil changes. Thanks again Curtis and Larry!!!

Very professional and smooth experience. Highly recommended.

I had a really awesome experience here car shopping. The associate Brian was very pleasant and helpful and honest and upfront and frank. He Put everything out so that I could understand and he worked out several different options for me and explained it all so well. I feel in love with the 2019 Honda Civic in red sport with lot of features the newer cars have so many gadgets that make the experience quite different but exciting! And their Warranty protection program is amazing and covers most just about anything you could think of!!

Great experience with the service department.... Jason and others were professional, pleasant and very helpful. My first time here and very pleased!

As always, helpful service. Mike was great.

Salesmen were decent but the service center took 3 hours for a software update would recommend for a car but not service

Very friendly staff. Purchased a use car, no fuss.

I bought my vehicle from Rohrich Honda and always have used the service department to have anything done. This last time it cost more in labor to have my breaks done than it would have it serviced at Pepboys or anywhere else. I reached out and the manager has yet to contact me back. Price went from $50 to $600 in 1 hour with no warning.

After visiting some other Honda dealerships located near where we live, we decided to travel to Rohrich Honda in Pittsburgh, PA. I was promptly met by Richard Wilber, the Dealership Manager. Right away Richard made me feel at ease and comfortable and he created a humble rapport. My wife and I were introduced to Justin Verno, a Sales Consultant, who also displayed the same qualities. As my wife and Justin were looking at the vehicles I was greeted by Mark Cohen, the V.P. of Operations. We also met and worked with Larry Mercurio and Nathan Hout, both were Sales Managers. Same qualities. Everybody I met the whole entire time there made my wife and I feel like we were all family. Everybody was kind and courteous. And yes, my wife ended up buying a Honda Civic Hatchback Sport package and was what she wanted and was very happy with the deal we all agreed to. I must say the whole experience was a pleasure and one of the classiest Dealerships, if not the best anywhere. Mark and Anna G.

Service was excellent but the delay between need and actual time I was able to schedule was too long - and then only for a drop off, not a Customer Waiting appointment. Due to getting to it late in the day, I needed to return the next day for another drop off to install the part.

It took more than a month to get an appointment for a mirror replacement (which, admittedly,, was similar to other solar ships). On the appointment day all went smoothly and timely.

The salesman Anthony Thomas was terrific, he explained everything about the car from top to bottom. Great guy, my compliments for having him rappresentin your company. By the way my Daughter bought the Honda Pilot of course. 👏👏👏

Second purchase with Rohrich. Worked with Curtis (Sales Consultant) and Larry (F&I Manager). Needed help getting out of a lease on a 2018 Civic, no questions really asked, the team did a great job in not only assisting me to get out of the lease, they upgraded me into a nicer vehicle. Went into the dealership looking at a 2015 Accord and left with a beautiful 2021 Honda HRV SPORT AWD instead. Spent a total of 30 MINUTES inside the dealership. This team worked to expedite processing over the phone, text and by completing the credit application ahead of time. HIGHLY HIGHLY recommend Rohrich and even more so, I recommend that you ask for and work with Curtis! 🏆🥇

Even tho they were short staffed and very busy at service desk, I was totally satisfied with their service. They need more help.

Christine was beyond helpful and we appreciate it

Everyone was really nice and really made leasing a car super easy

Had oil change, inspection, and emission exemption. Was told it would take about 90 min. Took close to 3 hours!

Awesome workers. Plus my son works there.

This Dealer has the best prices and amazing exceptional customer service. Curtis the sells rep was always there to answer all my questions at the speed of lighting. I literally took a flight to Pittsburg to pickup my Type R and they treated me with love and respect, most importantly honesty. Rocco in finance was great to talk to on insuring my car was covered. Thank you so much for what you do. God bless.

Great dealer, small but they have alot of beautiful Hondas.

Called Rohrich Honda & got my requested appointment, great service, & honest.Will return for sure.😊

Very unclear communication and incredibly slow service.I called about a month ago to make an appointment for a new programmed key fob. They said keys with keyless entry were backordered, but they could still try ordering it, as well as ordering a valet key just in case. They also said I could purchase an aftermarket key online and have them cut/program it, and that it costs a half hour of labor + parts.Seemed fair, since the car is quite old. So I made an appointment for about 3 weeks later and ordered a replacement key on Amazon. I also got a confirmation email from Honda about them ordering a valet key AND a keyless entry key. About 1 week later I got an email confirming that both of their keys had arrived. I was surprised since they had said it was backordered, so I called Honda and asked if they had indeed received the keyless entry key, and they said yes. I figured a Honda key would probably work better anyway.In the meantime, my Amazon key arrived. But I decided to wait to return it just in case.Showed up for my appointment at 9am and again asked the representative Jason if they had the keyless entry key and he called parts and confirmed it right in front of me. He said go ahead and have a seat and well get it cut.Well about 30 minutes later he comes in and says, Heres the problems. 1. We dont have the key. 2. We dont have internet and cant program til we do. How can that be? I only verified it with you guys twice. I understand the internet goes out, thats okay. I can wait a bit for the reboot. I just let him know that I had to work at 11 and would need a ride to work if it took until 10:30. He said lets just hope not. Luckily I hadnt returned the backup Amazon key, and gave them that.10:30 rolls around, and I see Jason talking to some other staff member. I walked back to the desk and asked some other representative for a ride to work because I had to work at 11. Then Jason comes up and says, Sorry for the wait, its done.Well how long was it done for and why didnt I know? Apparently, a half hour labor is still $65. I dont if thats high or not, but it hardly seems worth the poor service and hour and a half wait.

I had a great experience in switching to Honda. It was one of the best cars I purchased. Justin was straightforward. There was no hassle and pressure given by him. They did not make me wait a whole day as many other dealerships does. It was smooth and as expected financing without any hardship. I would recommend them anytime.

Excellent sales, finance and used car team :)

Our salesman Anthony Thomas is the best and most professional person I’ve ever bought a car from. He was very knowledgeable, caring, honest, and not pushy at all. He took his time and asked us questions to figure out what the best option would be for us. Hands down the best experience we’ve ever had and I very highly recommend everybody go see Anthony and experience the best treatment in the business.

Parts Dept. priced a roof rack affordably (another dealer was 30% more), got the part in next day, and were friendly to deal with.

I have bought 2 cars from Rohrich Honda sales Dept The Sales Staff are outstanding . A good choice of vehicles .And the Rohrich Advantage program is great .Call them today dont miss out on the best experience you will ever have buying a car . Try them you will see.

Probably will not buy another Accord only because I am looking for something a little more upscale. Otherwise, this is the best dealership that I have ever dealt with, and I would not even consider buying from another. Their Service Department is by far the best I have ever worked with. Polite, on time, never pressures, for service, quite a nice experience. If I do decide on another Accord, Rohrich will be the only choice.

Parts department is very helpful. Usually a bit less cheaper than other local Honda dealership parts departments. Friendly and helpful service - I would recommend this parts department to anyone looking for their Genuine Honda goods at a reasonable cost. I cannot speak on behalf of the actual dealership, as Ive only used their parts department.

Great fast and easy service.

I actually was there with my sister, who bought a new car.I will tell you her salesman was very nice and listen to her. Did not pressure her, very patient.

One of the sales man (or manger not sure ) was literally yelling at the receptionist and EVERYONE in the place heard him . Not professional and terrible people. It dont matter what she did you, but if you chose to yell like a maniac do it after hours not when there is customers here. Unbelievable. The yelling went on for about 15 minutes and it was uncomfortable and very unprofessional.

Pretty fast annual maintenance

I bought Honda CRV from this dealer and along with it I purchased extended honda care warranty.Here is the catch I didnot get when the sales person sold me honda care extended warranty where they actually sold private company warranty and not actually the one Honda provides to customer.I got to know about it after few years when I tried to avail roadside assistance calling honda only to my belief that the warranty i had was not from honda.I called the dealer on this and only then they confirmed that what they sold was not actually the one offered by Honda.I felt very disheartened and sad that I didnot pay attention to the documentation during sale.I am sharing this to educate buyers to read the documentation before signing any purchase

Very poor service never called to tell me car was done.no one answers phone in service department.Kept car all day even though requested express service

Brian and Rocco did everything they needed to do to get us into a new Honda Civic on 6/20/20. They were very curteous and professional and were some of they best car salesman we gave ever dealt with. Overall, the staff at Rohrich Honda made the experience a very pleasant one. I would highly recommend this dealership to anyone looking to get into a quality vehicle. You will remember the experience. We will definitely go back to purchase a new vehicle from them in the future.

Searched online, set up an appointment through email, test drove and came back to buy the next day. Quick easy car buying process and got a great deal!

Highly recommend buying a car from Anthony Thomas. He was very knowledgeable about car and extremely helpful. Made the whole process very easy to understand.

Rohrichs Service Department always does a great job at communicating, diagnosising issues, and adjusting to unforeseen complications. Ive been a steady customer for several years now, and would happily recommend them.

I recently bought a used Civic from Rohrich. Curtis was the salesperson who helped me, and he was incredibly professional. He answered all of my questions and made the car buying experience super easy. This is the first real car purchase Ive ever made and I was very satisfied with my experience.

I received sketchy and unprofessional service when I tried requesting a refund for a tire protection package that I purchased with my new vehicle. I was within the 30 day refund period and I emailed my salesman, Justin, to help me with the process. He basically emailed me that I had to talk to my bank and that I would have reduced payments, not a refund. This was completely FALSE because I had bought the car outright and at no point did the bank get involved (i.e., he did not remember me or pretended not to remember me). The contract printed up for this protection package also stated that I was entitled to a refund within 30 days (I was still well within 30 days). I clarified this with Justin over email and then he stopped responding to me. I feared that he was stalling me so that the 30 days would arrive.Due to his radio silence, I called the dealership 2x and both times, I was redirected to sales staff, neither of which answered me. This forced me to leave voicemails both times and neither of them were answered by the dealership. It is interesting how no one seems to want to talk to me when I mention refund in a voicemail but when I hit the interested button on a car at the dealerships website, the salesmen reach out to you in the blink of an eye lolololol.With no response from Justin or the other sales staff, I was forced to come in person to the dealership (I live 30 minutes away) to confront Justin. With no help from Justin, I found a form online to fill out that would start the refund process. Unfortunately, I did not have my new Honda Fit with me that day as I drove my moms car to the dealership and had to drive back home to identify my odometer mileage for the refund form to send to Justin. He said that he would take care of the refund once I sent the odometer photo. That same day, I sent the photo and I did not hear back from Justin at all.Days later, I went in again to the dealership right when they opened because at this point, I felt that I was being completely ignored once again. This time I talked to Rich, the sales manager, and low and behold, another staff named Rocko told me that the whole process was taken care of and that I would get my refund. Funny how it took me coming into the dealership a second time to hear this update, rather than getting any email updates about it whatsoever lololol. Rich was completely unaware of any of this unprofessional behavior, although he assured me that I would get my refund (which I eventually did).It turns out that Justin and Rocko had completed the refund process prior to my second time going to the dealership. However, no one kept me updated at all, which is still very unprofessional. I was basically left uninformed and feared for the worst. This whole headache of a situation lasted about 2 weeks, when it should have taken maybe a day or two. BE CAREFUL when working with this dealership and use caution, especially for refunds.HOWEVER, the buying process for my new Honda Fit 2020 LX was pretty quick and straightforward. The car itself is great. The purchasing experience at least with Rohrich Honda was average, nothing terrible but nothing spectacular.

Slow sat there for 40 minutes. Then they walked over. Then we sat 10. Till my son was able to fix it himself.