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Yamoto Automotive Repair & Towing
2101 Saw Mill Run Blvd, Pittsburgh, PA 15210, United States
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Yamoto Automotive Repair & Towing
Comments
Ge
Review №1

Happy Sunday Dr. James, I am delighted to inform you that my car runs perfect sir since lastly you told me to add antifreeze after your repair. Thank you very much for helping me Doctor of cars sir. Remain blessed. George

Mi
Review №2

Yamoto is a very professional and reliable auto service. They have saved me time and money with quality service, auto repairs and maintenance. As a single mom with multiple cars to maintain, I have peace of mind knowing I can depend on auto maintenance and repairs by knowledgeable, trustworthy professionals.They have repaired and serviced our newer cars and SUVs like Kia and Jeeps to our used cars and SUVs like Mercedes and BMW.Yamoto not only saved me time and money, they freed me from the hassle and outrageous costs of going to a dealership while providing me with a better quality and overall experience!I highly recommend them for all of your vehicle needs.

St
Review №3

Musa has worked on numerous cars of mine and is very knowledgeable. The service is always professional and he even goes so far as trying to explain cars and the importance of maintenance to me 😊. Always courteous as well and would recommend.

Is
Review №4

On Thursday, February 11th, 2021 my husband dropped his car off to Musa. My husband was given his name as a recommended mechanic to take a look at his car. My husband had been calling the number given on the business card that Musa had given to him a week prior to dropping the car off. There was no answer for a whole week. When my husband gave up Musa called him back and said “bring the car and I can take a look at it on Saturday, February 13th, 2021and I will call you”.On Saturday, my husband started calling when he didn’t hear from him, because he needed the car for work on Monday. Again, there was no answer, I called from my phone no answer, called from 2 different numbers and still no answer. We went to the garage to see if we could see the car and just take it, but we couldn’t see it. We called on Sunday, February 14th, 2021 and still no answer, again calling from different numbers. I drove to the garage the same day and by chance noticed my husbands car. We picked it up and left. My husband only received a call from Musa today when he realized the car was no longer there.This service is unacceptable, you don’t take someone’s car saying you will look at it and do not honor it. The lack of integrity and customer service as a business is mind blowing. We do not even know if he even looked at the car. We will be picking up the key and will never do business there ever again and will never recommend anyone to go there either, especially as a new customer. First impressions matter and this business was an EPIC FAIL.Update to your response on Tuesday, February 16th, 2021.The fact that you will lie to save face is an embarrassment, he did not miss two appointments, you offered to check it for free, and if there were so many issues why didn’t you call like you said you would? When you called on Monday, you were very apologetic and now you have the audacity to lie. Just make sure you have the key ready for us to pick up.

Fr
Review №5

Would HIGHLY RECOMMEND to all who need automotive repair!!

Kh
Review №6

Great guys, especially Musa! Works fast and properly.

Ja
Review №7

Each and every person will have a different experience . but my experience was good hope you all have the same

Ya
Review №8

Great service and reliability. Knowledgeable and informative

No
Review №9

Musa took care of my brakes issue very quickly. Very nice guy and great customer service. Would definitely recommend to friends!

Ed
Review №10

Was excellent, the place is clean and well equipped

Ya
Review №11

Top notch!

Co
Review №12

Good service and nice technician

Information
10 Photos
12 Comments
4.1 Rating
  • Address:2101 Saw Mill Run Blvd, Pittsburgh, PA 15210, United States
  • Phone:+1 412-808-1066
Categories
  • Auto repair shop
  • Mechanic
  • Oil change service
Working hours
  • Monday:9AM–5:30PM
  • Tuesday:9AM–5:30PM
  • Wednesday:9AM–5:30PM
  • Thursday:9AM–5:30PM
  • Friday:9AM–5:30PM
  • Saturday:10AM–1PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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