I called mid day to see if they could help me with a hole in my tire. They let me bring my car right over and had it all fixed and ready to go within an hour and I didn’t even have an appointment. Mike was super kind and funny and I highly recommend!
We were from out of town and had pulled in to get air in a low tire, the valve blew out in the parking lot. Mike got me fixed up and back on the road in no time. He was very professional, friendly and helpful. Also, Mike went out of his way to find us a great bike trail he knew about! Great experience and great service!
I have been going to the Fox Mr. Tire for probably six years now and I wont go anywhere else. Very friendly, very thorough, and I feel like they care as much about my car as I do. Whether I am getting an oil change, tires, brakes, inspection, whatever, I can pull out onto the road and not have to worry about anything!
Very friendly and fair prices. Mike has fit me into the schedule and helped me when I needed some urgent work on my car. Great place
Ive tried with this place. I like the older guys that work the counter. Ive been back even after they mess stuff up. But this time they couldnt get a headlight put in correctly (fixed it myself). And Ive been there three times for an alignment and thats always wrong too. I end up having to go to a dealer to get things fixed correctly. I wont be back this time. Sorry guys.
The day I came in with a flat tire I was frantic. I had just dropped my husband off for surgery. I needed to get back to him and the manager said not to worry he would see that I got right back. He had a really sweet young man give me a ride to the hospital. He was so nice and helped me to relax and take a breath! My car was ready was ready so fast as it only needed a patch. I would highly recommend Mr. Tire to everyone. You must hire the best people to work for you.
Couldn’t have asked for a better service!!! They even drove me to work after I dropped my car off. Dale and Mike were outstanding!!
Very happy with the service here. They got me in immediately to put air in my tire and answered all my questions. Everyone was friendly and the service was quick and easy!
Phenomenal, may not be the first word that comes to mind when having your car serviced. However, that has been my experience at this establishment and why I wont go to anyone else. Not only did the manager fit me in immediately as a new client when I had popped a tire, but it was the most pleasant of experiences waiting for the work to be done. From their courtesy, to cleanliness, to conversation, these people care about their customers and delivering on all levels. I could not recommend them more highly. A special thank-you to the manager, Dale, who went above and beyond to deliver exceptional service and customer experience.
Not bad, but it seems they are not the most affordable option. I came here for a state inspection. They said the springs of the car were bad and needed repairs for $1800 to pass the inspection. Also they recommended to change the battery, not included in the $1800. I declined and paid the failure inspection for $70. Then I went to another repair shop and they completed for $1200. Also they said the battery was good.
I had a schedule appointment at 8:00 a.m. for an inspection when I called to verify information in regards to the inspection the individual who answered the phone asked me was I leaving the car there I said no I wasnt I was going to sit well you know its going to be a few hours I said okay no problem...he went to say yeah because we have cars from yesterday and there is cars ahead of you which I knew if I scheduled the appointment.so I dont even understand what is the point of having an option when you make the appointment to sit there if they discourage you from sitting there waiting on your car to get repaired. Everyone doesnt have the capability of having someone to pick them up and leave in their car while its getting it fixed so when I call it was either one he was discouraging me not to bring my car cause as he quoted there was cars from yesterday or for two it was to make me find somebody to pick me up to drop me off I know I know theyre not the only Mr tire there and I know I could go other places but I just felt like that was very unprofessional to tell someone we got car sfrom yesterday so its going to be a few hours theres a a freaking mall across the street I could have did anything for a few hours just say you didnt want to bu nobodyy sitting in your lobby and if thats the case dont put the option on your website to make the appointment and put a bad taste in my mouth they lost business from me and any chance I get I will let somebody know not to go to Mr tire on Freeport road
Popped a tire the week before 4th of July weekend and wanted a full new set. The guys assured me i would have my car back before the weekend and ordered my tires overnight. I received a phone call the next day at noon saying my car was ready. I loved the speedy service and when i thought i lost a balance weight a few days later, they got me right back in to rebalance my wheels and it was all covered under their 90 day warranty. I recommend Mr. Tire for any tire needs!!
Once you walk into the Office, it is like you are walking into a room of Friends.Mike L., the Manager, is the nicest personand you can tell that all the people who walk in for Service respect his opinion.I recommend Mr. Tire in Fox Chapel to all who need the services they offer fromMechanical to Tires.
We were in town for a baseball tournament and had a flat tire. After being plugged twice and still going flat, we decided to go to Mr.Tire. They were so friendly and realized our need to get back to Ohio. We were in and out in about 2 hours. Customer service was outstanding!!!
They fixed two of my tires and squeezed me in to ensure that I could get to work quickly.
They are always very pleasant and fair. I’ve recommended them to many people😃😃
Mike helped me out last minute to patch a tire when no one else could!!! Super great customer service.
The best Mr. Tire in the Pittsburgh area. Mike and his mechanics always takes great care of me and my car. Ive been a loyal customer since 2010 and I look forward to continuing that relationship for years to come!
My husband and I got a screw stuck in our tire on a Sunday when a lot of places were closed. Mr. Tire was thankfully able to see us that day and get our tire patched up quickly, considering how busy they were! Would also recommend checking out the shopping plaza across the street while you wait to pass the time.
THANK YOU MIKE and the awesome team at Mr. Tire! I took my car in recently for an inspection. I was very pleased that I was able to schedule the night before right online. I dropped it off that morning, they had it back to me that evening. I have relatively new tires on my car but one of them has been leaking, I was worried I was going to have to replace all 4 since its awd -- they were able to repair the leak and get me out of there very reasonably. I had a great experience, and was very pleased with how quickly and fairly they handled EVERYTHING!
I needed to get all 4 of my tires replaced and I was recommended this shop and for good reason. They were able to get me in and out in a couple hours and called to confirm any work before doing it. They offered me a couple extra besides the tire change but were very friendly when I declined. I didnt feel swindled or attempted to be taken advantage of (which is huge when youre a young woman alone at a car shop) and really appreciated everyone wearing masks, including the people working on the cars in the garage. Good price and friendly caring service will make me a repeat customer for this place! thanks guys
The staff at Mr. Tire are the absolute best. Multiple times that Ive run into car trouble I called and they took me right in and had the issue resolved within the day and were really kind and clear in their explanation of everything.
The service was fast and easy. In town for a basketball tournament and late Saturday night noticed that there was a nail in one of the tires. Waited till Sunday morning to make phone calls. Called Mr. Tire and Dale quoted me an hour to an hour and a half to make the repair. I arrived at the shop 15 minutes later and I was in and out the door in 40 minutes with a fix!!!
Staff is always very helpful and shows concern for costs to customer
Honest, fair, and very professional service from the Mr. Tire on Freeport Rd. !We thought there was a flatTire but really it was a just a simple valve replacement.They could have upcharged me for a new tire but they were honest and charged for just a valve replacement.These guys are great! Bravo!Andy P.
I never worry about my vehicle when I take it to Mike at Mr. Tire Fox Chapel.The service at this shop is absolutely unmatched. Mike is a fantastic mechanic and an even better person.
So i got an old truck that needs work. They did not over sell me on parts and they dealt with me honestly even though i gave them a less then good vehicle to work on. Ill be back.
Very nice and informative workers. Dale gave great advise when my brakes went out and let me hold the car at the shop for a couple days. Would recommend.
Fast, clean, and expert job. The people were very professional and I recommend you give this location your business. They do a good job 👍
Great place to take your vehicle for tire and other services. Staff is always friendly and helpful
Fast, friendly service ! Excellent job.
I was visiting my sister in the Fox Chapel area and was leaving to head home to WV when my car’s check coolant level display message came on. She directed me to the Mr. Tire on Freeport Rd. & said they were the best!!! She was right, I pulled in and they took care of me immediately. Thank You!
If you expect and appreciate excellent customer service, Mr. Tire is the place! My oil light came on this morning on my way to the dr’s office so I pulled into a Jiffy Lube, who said I had a major leak & the car needed to go straight to the mechanic! I called Mr. Tire for advice since they did a great job on my inspection & flat tire replacement last year, and they talked to the technicians at Jiffy Lube over the phone & then offered to look at it right away, and told me to bring my car right over. Most mechanics require a week’s notice so I really appreciated their help in an emergency. Two minutes later I was able to hop on a bus back to my neighborhood from the bus stop across the street.
This location is awesome. Theyre timely, professional and friendly and always looking out for the community rather than trying to make an extra buck like youll see from some shops. Id definitely recommend for all your car needs/wants
The service here was quick, friendly, and saved me a ton! If I find myself in need of tire assistance in the future, I won’t think to go anywhere else. Thank you for your help!
Amazing place! We were in a bind with a very flat tire, and they kindly helped us out super quickly!
I want to recognize the great service I get from Mr Tire in Fox Chapel PA. Today I had (another) ‘check engine’ light fear. They immediately allowed me to stop by and have the code checked. It turned out to only be a fuel code (it had just been filled with gas), and with a little driving it reset. It is so nice to have such courteous excellence nearby – a HUGE benefit in these trying times!I have been relying on them for my automotive needs now for decades – and have NEVER been disappointed. They take good care of my cars (and me) – very helpful to me as a senior citizen: a store I can trust!Mike & Dale are very service-oriented, and respectful. It also helps that they have excellent technicians – who are always willing to help explain things to me, when necessary.
Fantastic experience getting my tires replaced at Mr. Tire. Prices were fair, they were upfront and honest with everything they planned to do, and there were no surprises with the bill. I strongly recommend this team!
So I’m very disappointed in this place, I went and got two new tires because I had a flat. Well in less then a week my tire went flat, and they didn’t reimburse me for anything and it wasn’t my fault but I bought new ones, shortly after I go to get my oil changed somewhere else and they tell me my tires are over filled by 15 lbs of air all 4 of them. I was told “had I hit a pot hole I’da been in trouble.” I don’t think it was a coincidence they filled my tires to 50 when it’s supposed to be at a 35. I will never use this place again and fore warning triple check your tires before you leave.
We have been bringing our cars to Mr. Tire in Fox Chapel for a few years now. The fellas (and sometimes ladies) working there are the best! We are satisfied with the cost because the work is always top notch!
Friendly and they listen to your concerns.
I installed entire set of tires in this dealer. When I was about paying the balance, the cost was much higher than I expected. I went over each charge, and found out there is $59/tire road hazard fee. They did not explain to me beforehand and charged it directly without my acknowledgement. Also there is a certain percentage of total fee you have to pay as shop charge. I dont know if this is normal business practice on other places. Just remind everyone to look your bill carefully before you pay.
Came in as a walk in after discovering a bad leak in my tire. They slid my car into their schedule, and called me with updates throughout the afternoon. I was impressed with their communication and accommodation. Fast work, polite, and a pretty good price for what was a pretty urgent situation! Thank you so much!
Dale and Michael went the extra mile for me last week. Fast service, a great deal with the special offer, and they went above and beyond to get my car to me before the holiday weekend. Much appreciated. Highly recommend.
I had a flat tire on rte 28. AAA got enough air to get me to the shop. This is Sunday afternoon at 2:30 when I got to the shop. After a 20 minute wait, they took it in. The tire was ruined, they but on a new tire and I was on the road by 3:45. They did a very good job.
Had an issue with a bad install from another place, these guys fixed me up right. Affordable and fast. Thanks, Mike.
It can be hard to find a trustworthy shop. This Mr. Tire location has never, ever, let me down. They always find a way, somehow to squeeze a driver in need into their packed schedules. I trust them with all of my regular service needs and theyre always there in a pinch too. Sit down there for an hour or two and youll even see their regulars pop in to say hi and bring in some treats out of appreciation even when they dont need work done that day. And they are all incredibly pleasant too. Thanks for all of the great work and friendly faces guys!
Mike and Mike at Mr. Tire were simply amazing! They found all sorts of issues with my car that I guarantee you would not have been found by my “normal” guy I go too. Honestly they not only saved me a lot of money, but possibly my life if I kept driving it like it is!! I will refer everyone I know there!!
Great service. Had a slow leak in a tire. I scheduled a time, they got started 15 minutes or so after I arrived, not too bad. They did not try to sell me on replacing the tire, instead just got in, found the offending nail, put a patch in place and away we go.No fuss.Just how I like it.
Mike and the crew were very pleasant and professional in handling my winter tire install.
Mr. Tires is a wonderful place to take your car, very reliable and they get the job done. We have been going there forever, or at least since they opened. They have always done an excellent job and we have never had an issue with the quality of the work or the price of the work or parts. They are always upfront with the cost before they start any work. The best reason to go there is the manage “Mike”, what a great guy! Friendly, knows what he is talking about and all around one of the nicest fellows I have ever met. That kind of attitude sets the tone for the whole place. Thanks Mike for running such a great business!
I told them to repair or replace my two front tires. They repaired and they lost pressure before I made it home.
Amazing quality service! Quick, convenient, efficient and well informative crew. As a new car owner, it’s such a great experience to have a nice staff in this location at Waterfront (Where I can go shop around the mall near it after I dropped my car.) Called the facility a few days ago to schedule my state inspection. After searching and checking for 4 other auto services close to me they only had specific dates of when state inspector staff are available. I wanted someone who can review my car as soon as possible, I’ve a hit a jackpot here “First come first serve”— a motto Mike had said on the phone, haha. I don’t mind traveling 20mins to this area for my car maintenance instead of going 3mins down the hill of my street for another Mr. Tire location that can only offer scheduled appointments with limited staff, aka state inspector. I needed a place that can offer service as soon as possible because my job and life depends on transportation. Personal independence. My car was inspected & passed a few days ago and then I received my stickers— attached on the wind shield along with documental forms that was filled during the service. They found some minor issues and notified me. I paid for it to be fixed. It was all finished in one day. They recommended to come by couple days later to check the replaced wheels. Also had my tires filled with air because of low pressure after seeing my dash board signs lit up that symbol a few days ago. All in one. End of story— props to an awesome crew! Thanks for everything Mike and team @Mr Tire Waterfront. It’s my honest review :)
The staff was friendly, courteous, and had me in and out in no time even when I was a walk-in. I went in expecting to have a hole plugged in my tire from a nail and instead they patch the hole from the inside and rotate & balance my tire; the dealership was going to charge me more for them to only plug the tire. I am thrilled with the quality of the work, service & price! I highly recommend and plan to use their services in the future.
Good place to take your car. Store managers are very helpful and knowledgeable as to what you need. Technicians are very all very nice and do their jobs well, never had to take my car back twice for the same thing. All definitely a 5 star shop. I would recommend it to anyone. 🏅🏅🏅🏅🏅😀
The service at Mr. Tire was great! They were welcoming and positive on a day when I had an unexpected flat tire and had to be towed to their Freeport Road location. They did the needed work quickly and told me the cost upfront, before the work was done. No surprises! Mike even offered to warm up my car when I was on my way to pick it up, since it was a cold winter morning. Ill be back!
I usually don’t write reviews but Mike was super pleasant. Had a leaking tire and car was all good in less than an hour.
Mike and his staff are awesome! They are my go-to for car issues- anything from oil changes to state inspection to tires. They truly care about their customers and are honest and very reasonable. They recently squeezed me in without an appointment to help fix a flat tire. Definately recommend this Mr Tire location !
Good tech
I have been having an issue with my tire for a month. I thought it would need changed. The professional staff realized it was another, minor, problem. They fixed it and sent me on my way. They let me know that I will probably need new tires in a few months, but not yet. They could have easily just changed the tire and charged me a ton, but they are decent and wonderful people. That is why I will always bring my business here.
Its always a pleasure coming here. I have had good experiences with sending tires, services and tire repairs. Always great customer service and explaining situations. I do recommend appointments as they are busy servicing the area and especially during fall/winter months. I also love that I can drop my car off and head over to waterworks to do errands.
This Mr. Tire has the nicest, most helpful people. Everyone of them goes above and beyond to make getting your car serviced or tire repaired easy and pleasant. The costs are reasonable. Ive used them for the past 3 years for inspections and 3 flat tires. I have never had a bad experience there. Use them!
What gentlemen! After running over a metal ladder and demolishing my front right tire in the middle of the highway this morning (and causing a nice backup on 28, sorry all), I was towed to the kind men at this location. Not only did they replace my tire, they went out of their way to help me learn about the inner workings of my vehicle by letting me check out the underside and walking me through it, helped me get my things from inside my car so I could go get some work done across the street, and made sure I had the right protection on my wheels so I know I’ll be safe and covered in the future if I’m ever unlucky enough to run over bizarre foreign objects again. I will absolutely return to this location in the future and commend the gentlemen for their good-natured attitudes and speedy repairs. Thank you guys so much!
Mr.Tire in Fox Chapel is my favorite place to get my car worked on everyone there is extremely friendly especially the manager whenever I walked in he welcomed me with a bright smile. Also I thought that the bathrooms and lobby were neat and well cleansed. I will definitely be a regular customer from now on.
Had a state inspection and oil change scheduled that I needed moved up at the last second. Not only were they able to accommodate me but they finished earlier than expected. Great experience
I found this place on Yelp and I highly recommend! Mike and his guys are great. My car had been having issues lately so I brought it in first thing in the morning. The guys were really accommodating taking a look at my car at such short notice and provided excellent service overall.With my minimal car engine knowledge, they explained what was wrong very succinctly, and were cognizant of letting me know what was priority to fix and what could wait, depending on how much I was willing to put into the car at the time. I cross referenced all of their insights with mechanic friends back home and confirmed they are genuinely great and trustworthy mechanics.I highly recommend these guys!
Quick and excellent service today, thank you!
I am from out of town and needed quick and reliable tire service.Michael and his team at Mister Tire were incredibly accommodating and easy to deal with. Their prices seem reasonable and more important they made sure my car was serviced and back on the road.
Dayna and Ian were so awesome! Their customer service was impeccable! Thank you so much to the both of you for taking such good care of me and my vehicle. I appreciate all of your help! Keep up the great work!
Nice prices great customer service...
I was in need of an oil change. After getting the run around at some other place, I stopped in at Mr Tire. They were courteous and helped me out by going out of their way to fit me in on the spot! Thanks Andy for taking care of me!! Highly recommend them for quality service!
Truly cares about the customer. The staff and management will do whatever they can to help you and will never overcharge or force you to purchase unnecessary parts. Great experience and staff definitely will be returning
We take all of our company cars to get serviced at this location. Mike and his team do a wonderful job. They are all extremely professional and helpful. I have also taken my personal car here, and had a great experience. Highly recommended!
I just called to ask a question about my car & mike was so nice & professional on the phone! Refreshing!
The staff is cool but the experience could have been better. Advertising said Oil Change with inspection. Not the state inspection but I did expect more than just being told I need a new filter and tires which they sell.Made appointment and they had to change it to a week later. I had an online coupon for $15.99 oil change which of course means I still pay for oil disposal and taxes. (Which I knew) So double the coupon price. Appointment was for 10am and it wasnt finished until 12pm.I mean. They did change my oil.
This place has one of the nicest and most professional staff I’ve come across in quite some time. Stellar customer service and very knowledgeable group of guys here! Stupendous Steve and Marvelous Mike walked me through everything I needed to know to make the best decision. Highly recommended!!! Thanks guys!!!
I went to Mr. Tire earlier this week because I was very concerned that the oil pressure sign kept showing up intermittently. The car manual indicated that it could lead to a serious issue. I explained the problem to Mike at Mr. Tire. Not only did he fix the problem right away but also did not charge me for it. What I appreciated most though was the fact that he took the time to patiently answer all the questions I asked. Couldnt ask for better customer service!
I had a flat tire the other day. The manager was of excellent service and had me serviced promptly and quickly!Had another great experience on May 25th. I had inspection, 4 tires, and a battery replaced. Very fast, and very efficient with quality work. Customer service is fantastic. I’ve never experienced hospitality quite like these guys. They treat every customer the same, with utmost courtesy and respect. Great place!
Overall great experience. Loved the online appointment system, service was quick and staff was very friendly. They even remembered me when I came back for re-torquing my tires.
I come from a parts family and my husband went there for convenience to work. Outrageous price for 4 tires and inspection on a Honda Civic. Be prepared to walk out the door with a bill for $940.00. Nothing wrong with car just an oil change, and inspection with new tires. Mr. Tire is a Mr. Gouger.
I had a front tire that got something in the tread and they fixed it without me having to get a new tire - especially since I just put 4 new tires on less than a month ago. Mike, the manager, was AWESOME and greeted me with the BIGGEST smile and was very friendly... along with the rest of the employees. It was my 1st time there and I will definitely be back.
The staff always is very professional and the service is quick and thorough. I appreciate that they always are so honest and priced reasonably. Highly recommend this place.
Had a very good experience with this shop. Quick and professional. The technician I spoke to was very knowledgeable and I left knowing a lot more about my vehicles overall health than I started with. Ive already recommended this shop to my coworkers and hope to do business with them in the future.
Had 2 tires resealed, they do great work on tires. Also had a serious problem of rust and leaking with the fuel line and exhaust line, that the dealership did not mention 5 months earlier when they did my state inspection. This kind of problem doesnt happen over night, at the time of my inspection I mentioned to the dealership mechanic about a noise and smell coming from under my car, they changed the oxygenater part and charged me $250.00. But Mr Tire Auto service discovered the rust and leaking causing the noise and smell of fuel every time I drove my car. They did a great job within 5 hours I had my car fixed and running great. Love my Pontiac G5Martha Richert
After feeling taken advantage of at another auto service center, a friend recommended that I go to Mr. Tire. Im so glad she did! They were helpful, kind and trustworthy. My car is running perfectly after being in their capable hands! Thanks, Dale!
This garage is my go to shop and has been for a while. They show me (physically) what needs repairing so I can understand better. They always look for current coupons to bring my bill down... Overall, a great bunch of guys who know what they are doing.
The people here were so nice and helpful. Mike the manager is a blessing. I had a flat tire to their expertise i had a nail in it. They could have sold me new tires but instead they fixed my flat.what a wonderful place to do business . I will come here more often.
Great customer service! Called and got a same day appointment. Very friendly and personable! They did a great job on my SUV.
I am split with this review. Found this place online, when the last place i went to couldnt fit me in till Friday. All I thought i needed was to have my tire replaced or fixed. I will honestly say, they were able to fix that tire for a very affordable price. NOW, when the guy pulls my car out. It is barely trying to start. Black smoke is coming out. The guy says my engine light came on when he first turned the car on. Thats news to me. Cause it didnt do that before. He says it could be bad gas. Pull it back in. Mind you i havent had any problems with my car or engine. It seems fishy to me. He said they wiggled a wire and got it to run. Thank God i was able to get it home. Its not starting now.
These gentlemen have their customers best interests at heart they are very detailed and quick which in my situation was an absolute must thank you.
Super nice people, did a great and very fast job on some minor things with my car. They didn’t even charge me. Will definitely go back when I need tires or other work.
Very helpful team! Mike and Luke took great care of my car. Highly recommend
Mr. Tire in Fox Chapel NEVER disappoints. Best car service weve ever had. They always try to squeeze us in as soon as possible and tell us whats going on with the car and let us know the cost before they start working on it. I just recently popped a tire and they fixed it for me on Sunday and I got it back the same day!
Good service. ., I trust these guys and its hard to find that in any type of auto services. .thank you guys for taking care of us all these years.
Mr. Tire came through again even for the little tires! My tiller had a flat and Mr. Tire repaired it for me on the same day. Very nice of them to help and generous too!
I had the best experience with they guys at mr.tire in fox chapel. Even though they were busy at the time, they were able to fit me in. They were so fast and efficient they had me in and out within an hour. All the guys there made me feel like family. I definitely would recommend them.
Once again...thanks Mike and all of the amazing staff at Mr. Tire. I wish I could give you more than 5 stars. I cannot thank you enough for making sure my car is taken care of therefore ensuring the safety of my family. I appreciate you all so much!
Dishonest people looking to overcharge you
Excellent service today!! Walked in wirw a flat tire on the pitching machine for our girls softball team and it was fixed in just a few minutes. And no charge . thank you so much from myself and the team. Your generosity is greatly appreciated!!!
I went in for a routine oil change also knowing full well that my check engine light was on. I was alerted about that and offered some ideas and good dialogue about what it could mean. I wish I could remember her name but she was GREAT - very knowledgeable and NEVER pushy which is what I was expecting. I expected Mr. Tire and his minions wanting to tell me that they could fix it, etc; But instead I got complete and total respect. She listened and offered some recommendations that were AWESOME! Ill be going back there just for the fact that I was treated with the utmost respect!