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Verizon Authorized Retailer — Cellular Sales
2826 N Broadway, Pittsburg, KS 66762, United States
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Verizon Authorized Retailer — Cellular Sales

Comments
St
Review №1

Vince at Verizon sold me my phone over a year ago. He was very nice and informative. In the past year he has helped me on multiple occasions and I really appreciate him! Thanks Vince!

Ka
Review №2

If you go here ask for hayden he was super helpful and amazing to work with made the process of switching companies super fast and easy he went above and beyond! The only reason Im giving it 4 stars is because when I had to go in and pick my phone up a couple of the employees were super sassy.. but other then that its a great location

Jo
Review №3

Thanks, Hayden, for making the switch to Verizon easy! Very knowledgeable and professional, and took the time to find the plan thats right for me!

Bi
Review №4

Vince was very helpful ingoing out of his way in getting me the right phone and he also helped me to protect it as well

Ch
Review №5

Thx for Best food^_^!

Ru
Review №6

I was at sprint for several years. Always had so many issues with their customer service. I am so glad to have finally switched over to verizon. The lady at the store was new but was very eager to help and already seemed more knowledgeable than any sprint representative I have ever spoken too. Kathy with the online help was wonderful and did everything she could to help me with my issues including calling me back more than once and was a wonderful help. Im glad to make the change and went to verizon

Br
Review №7

Jake was knowledgeable, kind, and made the long time spent there Pleasant. Good experience.

Le
Review №8

Really helpful with what I needed

Tr
Review №9

Austin was very informative and helpful. I was having trouble with my old phone holding a charge and he actually gave me some store credit to get some accessories for the phone. He was able to answer all my questions and was really knowledgeable on all subjects. Would definitely recommend to any of my friends and family!!

BR
Review №10

Very good service Austin was very friendly! He transferred me over from straight talk and got me a tablet for traveling and $300 off a new google pixel. Would recommend to all friends and family!

Me
Review №11

Austin did a fantastic job. Very good and very kind. Was extremely happy with the outcome. Thanks

Ja
Review №12

Store staff was super helpful & answered my questions regarding all of concerns about my new device. Would highly recommend to family and any friends looking for good quality customer service.

Ch
Review №13

George OBrien did an exceptional job helping me with my phone purchase. He came in on his day off to help set up a Home Phone Connect T2000 for my 92 year old mother in law, and as he moved me from pre-paid to post paid he found out I had good credit and sold me an iPhone 8. I had been using an iPhone SE, so this was a big change and I love it!!

Sa
Review №14

Never answer the phone, have shown up several times and sit and wait forever. They lie when trying to get commission hidden fees. I regret switching to them.

br
Review №15

Austin gave me a great in store experience today got me set up with a new phone at such a good discount! Was overall highly satisfied!

Ju
Review №16

Store staff was very friendly and quick. Was worried about loosing all of my stuff from my phone but he assured me he would transfer everything and he kept his word. Would recommend to friends and family.

Ju
Review №17

John S. What a great gentleman to deal with. Help me and my husband tremendous as we had flip phone for the past ten years. Help my husband by setting up a ton of things that we could not have done until our daughter came home for college break. A true helpful person.

Lu
Review №18

Store was very friendly & helpful awnsered all of my questions that I had and was very understanding.

Ca
Review №19

Austin was so helpful! He helped me recover my Facebook account and helped me set up my new phone.

La
Review №20

We repeatedly come to the store in Pittsburg because we have always been given the attention and time required for phone sales, upgrades, and technical help. If ever I have a question I just pop in and they resolve it in no time. Amy helped us most recently with adding 2 lines and upgrading another, switching get phones etc. Her customer service is outstanding. The other guys jumped right in to answer my questions also. So thankful to have such helpful, knowledge staff at our Verizon location here in Pitt.

Fr
Review №21

Hannah is the best, she is did a wonderful job getting my phone number switched over. That girl has the patience of a saint 🤭. Thank you so much for all your help

wi
Review №22

Service was really fast and profeasional. Austin did a great job helping me get a new phone and got all of content transfered in under 20 minutes I was very impressed. Store was also very nice.

De
Review №23

Austin took exelent care of me today! Transfered all of my stuff to my new phone and even got me a great bundle deal on all of my accessories.

He
Review №24

Enjoyable and supportive staff. The representatives I saw presented a comfortable, pressure-free atmosphere to each group they were helping. They did a good job explaining the pros and cons of the devices and plans to help me make an informed decision that fit my budget.

Ge
Review №25

Great experience. Very knowledgeable. Extremely patient. A true professional.

Br
Review №26

Jake was excellent, good service

Ja
Review №27

Service was excellent got my new phone set up and awnsered all of my questions.

Na
Review №28

Had a great experience with Amy as our rep. She is knowledgeable about the products and gave us fast and efficient service. She stayed late to transfer the info from my old phone to my new. And she came in on her day off to assist my daughter in purchasing a new iPhone. I am glad we chose to come into this store and met Amy!

Ja
Review №29

Austin was very helpful with the service this evening. Quick service issue resolved and very friendly.

Vi
Review №30

Austin helped me to get a new phone and got all my stuff transferred in a timely manner and was very helpful.

He
Review №31

I worked with Vince Daniels and he was the most helpful Verizon employee I have ever worked with! He helped me understand everything and gave me the most insight possible. I am so pleased!!!!

Ro
Review №32

Austin was very helpful he got me all set up with a brand new phone & transfered all of my stuff. Store was very nice and overall was a good experience.

Su
Review №33

I got no answers to my problem. I was essentially told I should go to another provider.

Bi
Review №34

Austin was very courteous and professional the service was excellent I would definitely recommend them to friends and family

Ha
Review №35

Good employees

Ja
Review №36

Had a terrible customer experience today. Im sure the employee followed policy (which felt like I got completely shafted) but he could not care less that I suggested switching providers might be my only option. Made me feel like customers arent valued even a little.

Li
Review №37

Robert Grochowski was very helpful, polite and kind. He answered all of our questions and showed us how to work everything. Was very patient because we werent sure what we were doing. He also didnt rush us out. He stayed with us the whole way through even though I kept asking the same questions. Was very patient and would recommend.

El
Review №38

Verizon staff was very friendly! Was having issues with my old phone that was out of sstorage.This niceman Austin bought out my old contract and got me into a nicer phone!

Ji
Review №39

Kelli provided the most Excellent Service with a smile!

Ti
Review №40

I have had good luck with this store. Everyone is always friendly. This time I worked with Amy. She was absolutely amazing, what wonderful help.

Sa
Review №41

Austin did an awesome job, with helping with my phone, so glad I came back to Verizon,

Te
Review №42

Vince daniels went beyond expectations making sure we were satisfied

Sa
Review №43

I am so glad I came back to Verizon. Hannah made my day and was very excellant job

Jo
Review №44

I usually have a good experience with this store, but the man who helped my wife and I today was extremely helpful and kind. He ans6all of our questions, even though I tend to be a little skeptical.

Ke
Review №45

I would like to let you know that Cordell was extremely helpful and very kind. He was amazingly friendly and very personable.. Cordell is an asset to Cellular Sales and you should be very proud of the person that works for Verzion..

Ky
Review №46

Austin was very helpful. Clean workplace, and friendly service.

Em
Review №47

Great customer service and very efficient. Amy is great at getting what you need quickly and kindly. Ill be back.

to
Review №48

Had a great experience adding a new line for my daughter, Amy was very patient with us and all the details of transferring an existing #. I would highly recommend this store and their excellent service!!!

Gu
Review №49

Customer help here at the Mayerland Verizon store was prompt and quick.Great customer service.Friendly people.I would come back here.A++++.

Jo
Review №50

Very helpful great prices

je
Review №51

Tech support sucks. Was on hold for 2 hour and nothing was resolves. Will not recommend the service.

He
Review №52

Quick and hassle free interaction with Bryce S. Very happy with my new moto z2 force!

Ra
Review №53

Today I was in the Verizon store in Pittsburg, kansas. Amy was very helpful in finding me the best deal on a new phone since my nephews phone had been destroyed. I feel she went above and beyond her job discription to help me find the best case and screen protector for his phone so hopefully the phone will last longer. I always drive 45 minuets to this store, because all the employers here are always very nice and helpful. I highly recommend using them for all your needs!

ge
Review №54

Outstanding service. A true professional.

De
Review №55

My husband and I have been in Pittsburg area this store people that are here is very friendly and I have been with Amy and she is very awesome good nature and ease to talk to

Ca
Review №56

Wonderful as usual. Very helpful

am
Review №57

Austin was awesome!! Quick, very knowledgeable, and very professional!!

NA
Review №58

Recently called the store to ask about a bring your own phone kit. The man on the phone said he had no clue what it was. I explained to him what it was and that Walmart was sold out of them so I was calling the Verizon store to check. The man instantly got an attitude when I said I was wanting to bring an unlocked phone onto the Verizon network and claimed it would never work. His exact words were Ha! Good luck! And he continued with this attitude, refusing to help and continuing to tell me that Verizon did no such thing and that it was impossible to do. Then when I explained to him that I was actually calling from an unlocked US Cellular phone using a Verizon Sim on the Verizon network he quickly said I dont care! And hung up. This is entirely unacceptable. If your sales associates are that uneducated and misinformed, how can we expect assistance. Maybe it is just a company thing, where they deny all claims of outside phones, so they can sell new verizon devices. Either way, the customer service at this store is non-existant and I would advise everyone to stay away. There are plenty of other stores and brands that can earn my money.

J
Review №59

Great service. Great price.

To
Review №60

Great customer service experience. Would recommend this store to friends.

ch
Review №61

Salesman Bryce Schuetz did an outstanding job when I purchased my iPhone. He took time to help me set up my new phone and get acquainted with the new purchase!

Ru
Review №62

Real nice store and helpful employees

Jo
Review №63

Cordell Harley is the only Verizon guy for me. Im sure the others do a wonderful job as well, but he takes the time to answer questions and help me understand those answers.

Ma
Review №64

I had many questions..custservice was awesome and very helpful excellant

Pa
Review №65

Austin was very helpful and professional.

jo
Review №66

I worked with Anthony Mitchell. He was extremely helpful.

Do
Review №67

Omg, David was awsome!!! He set me up with in a hour,so that I could make it back to work.

Ji
Review №68

Excellent customer service from George!

Gi
Review №69

Anthony was very knowledgeable and wonderful help.

Je
Review №70

Awesome staff, great selection of devices

Br
Review №71

SIM cards are $20. If you go to a corporate retailer like in Joplin instead of a privately owned one like this one, SIM cards are free.

Ma
Review №72

Rude employees.....made another visit... employee this time ever ruder than the last

Ge
Review №73

Very friendly, Amy was very helpful. Thank you!

Da
Review №74

Very informative, helpful, fun, had an old razor phone lol

Kr
Review №75

Very helpful and up to date on information

Ro
Review №76

Service is very good

St
Review №77

Great store, quick service, friendly and helpful staff

R
Review №78

Brandon is absolutely awesome!

Bu
Review №79

They didnt have what i needed

Do
Review №80

Good assistance here!

Dy
Review №81

Great service!

St
Review №82

Very helpful, friendly staff.

me
Review №83

Amazing customer service!

Da
Review №84

Very helpful staff

Be
Review №85

They are too expensive

Wa
Review №86

Great service

Br
Review №87

Dude kicked ass

Ma
Review №88

Not pleased with attitude of staff

Do
Review №89

Service was great

Ho
Review №90

Good

Ni
Review №91

Will never go back

Ev
Review №92

Great

Wi
Review №93

Got a phone there

Ke
Review №94

Perfect

Co
Review №95

Friendly staff

Da
Review №96

Excellent

Nh
Review №97

Iphone without battery

Information
9 Photos
97 Comments
4.3 Rating
  • Address:2826 N Broadway, Pittsburg, KS 66762, United States
  • Site:https://cellularsales.com/stores/verizon-2301-n-broadway-pittsburg-ks-66762/
  • Phone:+1 620-308-6744
Categories
  • Cell phone store
  • Telecommunications equipment supplier
  • Telephone company
Working hours
  • Monday:11AM–6PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:Closed
  • Saturday:8AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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