I only take my truck to the dealer for servicing. Good work and timely service. They only worked on what I needed done and didnt try to push anything on me.

Quick service, knowledgeable employee that made renting a vehicle fast and painless. Ill definitely be back to rent cars from Avis at the Ford dealership I Pittsburg again!

In the past, I have always had positive experiences with All Star Ford. This time that was not the case. All of the great service advisors except for Ricky (Mark and Tim to name two) are now gone and the new advisors do not have the same people skills that the previous advisors and Ricky did/do. I had an appointment for an oil change that I made a week ahead of time. I arrived promptly and the service advisor told me he could not find the appointment in the computer system. I was asked if I remembered the name of the person who made me the appointment, which I did not, and was told it would be an hour or two before they could get to the oil change. I received two text confirmations from the All Star Service Department prior to the appointment date which I showed the advisors, but they still could not find the appointment. I asked one advisor about an issue that I was experiencing with my vehicle and was told that All Star Ford did not have a mechanic trained to do transmission work and that I would have to take the vehicle all the way over to the Tracy Ford dealership for transmission service. I should be prepared to be without my vehicle for 3 to 4 weeks while they diagnosed the issue and got the repairs approved. I have a factory extended warranty, which I believed could be used at ANY Ford dealership, and when I questioned the advisors, the truth came out. I was told that the Tracy Dealership is All Star Fords sister store and they are referring all transmission work to Tracy. This despite the fact that there are no less than 3 other Ford dealerships (who have mechanics trained for transmission work) much closer to me than Tracy. I found the advisor that looked up my warranty info and referred me to Tracy to be rude, and basically his attitude showed that he cared nothing about my problem. The advisor that checked me in for my oil change was at least pleasant, in between bites of his lunch. By the time I need any other service, my warranty will be expired and I will choose another dealership to have my service done at. I will not buy another vehicle at All Star Ford either ( I have purchased two in the last 4 years from them). Update: the oil change took 1.5 hours but the vehicle sat completed in the return lane for 20 minutes and no one came to get me to tell me it was ready. I finally went over to the cashier and the paperwork was not processed, which took another 5 minutes.

This place has kept my car running over 100k miles. The staff is always nice and the shuttle service is pretty fast.

Very friendly, great customer service

Worked out last problem on my 96 Ford Bronco! Now waiting on them to troubleshoot and figure out why check engine light is on.

Top notch service! Ricky, Tim, and the rest of the crew made me feel like family.

Ive always gotten great service from Tim Anthon one of the service reps.

Quick and great service

Really easy, no upsale, great customer service

Good Services champions!

All 🌟 Ford is always all 🌟s