Great service and they dont try to sell you stuff you dont need

Ive been dealing with the parts and service departments about 4 or 5 times and without fail Im put on hold and/or Ive even had to leave my phone number to which I dont receive a call back for 3 days if at all. These few people working are clearly under staffed and obviously need at least another person if not more to help them out. For this reason I will no longer be using the dealership in Pitt and would rather drive an hour to a dealership with better and quicker customer service who can actually help me the same day I call in.

You walk into setvice department and they, Zac or Bill. call your by your name. You are not just a number three. You are a known customer. Same goes for sales. Outstanding place of business. This is true when Pittsburg. Ford. Thanks. Jim

Easy drop off, filled ok the little form, needing my vin number seems much though...

Helpful employees make it easy every time I come to service.

Small ford dealer in Pittsburgh KS. Very homey feel.

Im not too happy with their service department. I purchased two key fobs (none remote start) and was charge $150 per key. With my two keys and a program fee, my bill was almost $400. Later I looked online and seen the same exact key for $60 each.

The best experience I have ever had at a dealership service department. From the front desk to the technicians, all the way through to the billing department I have never been so impressed. Being a technician by trade, my expectations are set high and they exceeded them. If I have anymore warranty work they have won my business. Thank you.

This was one of the best experiences we have had buying a new vehicle! Everyone was easy to work with and super helpful. They made sure that we left with a vehicle that we loved. We couldnt be happier with our ford explorer!

Changed my review from a 3 to a 1 im very upset that my car is even worse then what i brought it in with i knew that was going to happen as soon as i brought it in AVOID AND GO TO JOPLIN! The guy who worked on my car doesnt even know how to bleed a clutch properly my clutch loses pressure of about 30-40 minutes of the car sitting. They did a horrible job!

Im very Appreciative ofMike carpinos service department and the repairs they did on my 2014 mustang. I have used this Ford Dealership more then once and I’m proud to be a customer. The service Department are efficient and are eager to meet the customers needs. Thank you, Emilyn

Great guys clean shop, mens room was dirty, but happy overall. Honestly keeping a potty clean in a car shop would be difficult for any shop owner!

Immediately pleasantly greeted as soon as we got out of the car. We came over from Joplin as we are in the market for a new vehicle & wanted to see some new Fords. Several salesmen greeted us during our time there & were all friendly. We were able to look inside the vehicles as they were actually unlocked and Ryan showed us the sweet new Raptor. If you are in the market for a new or used vehicle & appreciate the small town way of doing things, you should definitely stop by here. And did I mention the sweet old Lincoln Continental out front? 😻

I really have enjoyed my new 2020 Ford Explorer. I did read the owners manual and that really helped. Chuck was very informative at pick up to explain things to me as well.

A stress free purchasing experience! Nathan was very helpful and responsive to our needs! I recommend Mike Carpino Ford to anyone looking for a vehicle!

I highly recommend Pittsburg Ford for any and all service needs. They have the best service department. They are knowledgeable, friend, fast, and accommodating.I did not purchase my vehicle there, but plan to look there for my next one.

A most pleasant experience from walking in the door and meeting Nathan all the way thru driving my new truck off the lot. Caring people doing a job they seem to love. Way to go everyone!

Best Service on the planet

Pittsburg Ford is an outstanding dealership. We have purchased three vehicles from them and have always been satisfied with their team. I recently had some repairs made on one of our vehicles, Pittsburg Ford got our vehicle in quickly without an appointment. They completed the repairs sooner than expected and the cost was less than the estimate.

Brought my truck in for repairs that have not been corrected by at least 3 other repair shops. Contacted Zack in the service department who handed it off to his diesel mechanic. It was corrected that afternoon. Great job! Thanks

Am very much satisfied with all the services that was done on my 2008 Ford Taurus on Tuesday October 1, We bought the car there when it was Pittsburgh Ford, back in 2009, Have always had Great services done to the car each time I bring it in. Nathan Hosier (My Grandson) has always been the mechanic that has worked on my car.

I had a good experience at Mike Carpino Ford. Nathan, the salesperson was friendly without high pressure to buy. He seemed to appreciate my business and did what he could to make sure that I was satisfied.thanks

Very helpful...u visit the site one time and check about a vehicle and they will call you....maybe a few more times than you want but it shows they are on top of things and ready to help...i snapped at one for calling me in the morning (been up all night sorry bout the rudeness) ive got a vehicle threw them before and it was a VERY wonderful experience...love them

Brett in Pittsburg Ford is not only extremely nice and respectful but he will help you in any way he can. I went in for a routine oil change and the guy working on my car noticed that my back breaks were just about shot, well being a full time college student working part time I did not have the extra money to replace them but it was a huge safety issue. Brett told the man to change the breaks and told me that i could pay part of it then and part of it later. Since I was driving 400 miles over the holiday break this worked out. I appreciated them being willing to help me out as well as being as nice and respectful as they were. I love my Ford but now I love my Ford dealership just as much..

Even though I did not buy my F150 at Carpino Ford, the personnel and mechanics were extremely professional and courteous as well as explaining what they fixed. Impressed and thank you!!

Friendly and professional staff. Theyre willing to work with their customers on pricing and financing in a very courteous manner. Jo OMalley treats you like a friend. Great experience.

Great dealership. They gave us the exact deal we wanted. Joe made the process easy and answered all our questions

Love these guys!

My 5th purchase of a late model used truck or car from Pittsburg Ford, Pittsburg, Ks. WOW... what super people to work with and they truly work to give you the best deal possible and the best buying experience. Same for the service department. They are terrific.

Great service friendly people highly recommend

Im a broke married collage student. I own two vehicles both over ten years old. They always been the friendliest and most helpful mechanics Ive ever met. Plus I didnt think my truck was worth the repair cost so I started looking at vehicles they bent over backwards trying to help me find a safe car I could afford. In the end the service department found a way to make it work on my budget and still be safe. So thanks a bunch guys. Ill see in 2 months for my next oil change.

They were very friendly and did a great job on our truck 🤗

We couldnt have neen treated any better.this is a 5 star Lincoln dealership. They repaired our leaking oil pan.and gave us a loaner.and when they repair something, you wont be taking it back.one of the best we have been to.

They have great service, and want to give you the best option for your car!

We made an appointment over a week ago to have the recall issue fixed on my husband’s F150 Lariat. I told them we would drop it off Wednesday night, and pick it back up Thursday. I was told that was absolutely perfect, they’d get to it Thursday morning and we would have it back by close of business. I even called this afternoon and spoke with Karen who said if they had any issues they would call. So imagine my surprise when it’s an hour before service closes, and I haven’t heard from them to come pick it up. I called them to check and make sure everything was okay only to be told “oh we didn’t have time to get to it today”. I told the man on the other end of the phone that it was completely unacceptable, because I had verified when I made the appointment that we would have it back Thursday. Now they’re scrambling to have it finished by close of business, but probably won’t be able to. Save your time folks, and head over to Joplin or any other Ford dealer and don’t let their incompetence become your problem.

Not only did I get the car of my dreams in the Ford Edge, but I got a pre-owned car that was just within my budget. It is pristine and a real beauty.The salesman, Joe OMalley, treated me like royalty. Being a senior citizen and a female I was worried about being taken advantage of. Well, let me tell you after working with Joe and the warranty staff I was convinced that I got the best deal ever! And, get this, it has heated front seats, Im in heaven! Thank you Joe and Pittsburg Ford.

This is strictly with the parts department. Every time I go in, the workers just stare and dont say anything. Finally after about 5 min or so they ask what I need and say to move over to the other window. Luckily I caught a guy on his way out that would actually help. Definitely not a place I tell people to go to if they have other options.

Excellent team of people dedicated to their customers. Helpful, personable and knowledgeable as well.

Always had a good experience. The staff is professional but also shows a genuine interest in helping you with whatever you need. Nobody here has ever made eye contact with me for an uncomfortable amount of time.

We were treated very nice, brooke treated us great and was very quick with the paper work and our loan, happy...5 stars...

My car had a recall so I called to get it in to the service department. I was told parts are on order for 3 weeks. Finally after several phone calls back and forth I was told to bring the car in because parts have arrived. Appointment set up, i took the car in and had a taxi take me home to get another vehicle to drive to work. I called to check on car to see what time it would be ready and was told the parts are not in.My thoughts are someone forgot to order the parts and just wouldnt tell me and was trying to smooth it over and hoped they would be in before the date of the appointment and wasnt.I wont be back after this!

Drive 4.5 hours to see a vehicle that had few scratches and dings, which we knew about and were willing to deal with, but salesman must have missed the huge dent above the drivers window. I guess I have more respect for people who are interested in something.....dishonesty equals no sale!!!

Had a battery that was under warranty when I bought it from Pittsburg Ford and now they wouldnt honor it

I received a mailed out scratch prize ticket from Pittsburg Ford and they told me the tickets were mail late and do not wish to pay the winners. If you know they were mailed late why not give applicable time to make up for the event?If I could give you no stars I would scammers

My only experience with them was met with dishonesty. They had a sales event where you scratch off and win one of several items including a SUV. I won a smart watch, for which they were out of. They advised it would be in next week and took my name and address and advised it would be mailed to me. I waited a month. When I called they said I had to drive down (30 miles) and get it. When I said they took my name and address and told me it would be mailed, the manager I talked to got huffy with me and just said come and get it. When I told them I dont think Ill be doing business with someone that lied to me he said Thats fine with me and hung up on me. Be careful. Your experience might vary.

I trust Pittsburg Ford. They are always honest and take care of my vehicles well.

Bill Ammons has consistently provided top quality care to me and my car.

Great crew to work with we just had problems getting correct parts for the repair.

Amazing hospitality! Wont go anywhere else, they rock!

I clean this place:) they are all wonderful people

Have always been pleased with their service. Dont plan on going any where else/1

This is a complete dealership from top to bottom. Second to none!

If i could give no stars i would. Dishonest sale lots of money wasted and now the car is not driveable. Thanks for the worst car experience EVER!

The employees at the Pittsburg Ford are very friendly and courteous and make me feel very comfortable taking my car there and the service is second to none. I would recommend them to anyone.

Their service department is fantastic. They are honest and reliable.

I was treated fairly and there was a minimal amount of haggling. The staff is very friendly and I couldnt be more pleased with my experience. Brandon went out of his way to make sure I had a good experience. I went there just to look but drove away with a car knowing I was given a good deal and fair treatment.

I done business with Pittsburg Ford for years. Bought several new cars and have done business with there service dept and I highly rate both for there sales and service dept.

Service was awesome.Thank you.

I always have great service from Pittsburg Ford.

Good for that new car or maintaining your current vehicle

Best place in the 4 states to buy a vehicle....

Fantastic friendly service!

Great atmosphere and friendly staff.

No need to take a hike, Go See Mike....CARPINO FORD that is!

Helpful and friendly, love my ford

Helpful staff, locally owned.

Really nice

Pittsburg Fords Service Team are the elephants eyebrows! They go above and beyond! A+++++

Fast, friendly service.

Not very welcoming i did go on a promotional day so that might have been why....didnt feel like they really tried to hard to get me a good dependable vehicle.

I had test drove two trucks with Joe, He listened to my needs and expectations, I left with my new truck within the hour

Great device department!

Never had much luck with getting a vehicle there, but the service is good.

Always small town friendly.💕

Poor selection of new vehicles.

Typical car dealership experience.

Very accommodating, very friendly

No colors selection

Great giveaway

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