user
Welch Nissan
2505 S Olive St, Pine Bluff, AR 71601, United States
Appearance
Welch Nissan
Comments
he
Review №1

Welch is where I bought my 1st new car. A 91 Stanza, a 2000 Infiniti I30, and 99 Sentra. Always enjoyed the dealership. Saw the salesman that sold me that first Stanza and he still remembered the car after 20 years. On this visit, I just stopped by the lot to visit some people that I know there.

Pa
Review №2

I went in for routine oil change and inspection went great but as prices of oil keeps going up oil changes keep going up Great Service though. Realy recommend the mechanic shop manager. He is nice and friendly and had his staff in perfect order.

Te
Review №3

Welch had arranged to pick my car up from work to be serviced. Since I cannot leave my job. Welch Nissan has always gone way and beyond to help me with my service needs. Best dealership I have ever done business with..

Al
Review №4

It was done extremely fast. I was surprised how fast I got in and out of there. I did have an appointment. I was told how to save money and the service manager signed me up for the money saving offers. Everything was great!

Su
Review №5

Please do not take your vehicle to Welch Nissan body shop, it is absolutely horrible. I brought in my 2021 4 runner to get two scratches removed and a tail light replaced. It took almost two weeks for the repair to be done, the Manager constantly lied like it will be ready the next day and it wasnt. When I picked the vehicle up it had more scratches than before on the bumper. The employees are not professional at all they didnt even ask could they fix the problem. They just came out yelling and screaming and called the police instead of fixing the vehicle properly.

Wa
Review №6

Tammy our sales person was a wonderful help so when you go by give her a shout

An
Review №7

Well, two W/M came outside to smoke i had to ask well yall on break or will one of you assist us. Test drove Mercedes asking $41,000 and cash price the same. But, transmission slipping. Needless to say we are going outside of Pine Bluff

Mi
Review №8

The employees in the service department are great! I never feel like Im being talked down to. The work that is done on my truck is always done right the first time. When Im waiting for my vehicle, someone is always updating me or asking if I need anything. Very nice service!

Do
Review №9

Cool and freindly people evertime i go up their.

Ja
Review №10

The shop was busy but still made time to make sure I was taken care of. They got me in within a couple days of calling to schedule a service. It was done quick and I drove off the lot with a clean inspection, vacuumed floor boards, and peace of mind.

Be
Review №11

Purchase my Nissan Rogue from Pine Bluff Arkansas. The Dealer were great.

Ch
Review №12

I had an awesome experience with Welch. I recently had a total loss of my 2020 Nissan. I called and spoke with Mr. Greg James and was placed in a new Altima with everything I asked for and a lot more. I am so happy to drive again with the added safety features in My Altima. Thank you Welch Team!!

Je
Review №13

Received negative review due to length of time vehicle was kept despite repair being extremely fast and easy to perform.

Ga
Review №14

They tell you one thing to get you there, but then when you get there everythings changed, different or they thought they could! But thats about how it is every where you go these days!

Vi
Review №15

Welch was able to get me into a good vehicle on financial terms that fit my budget. The vehicle does have a couple of issues but they are making that right. I am thankful that Welch was able to help during a time when I needed it the most.

Me
Review №16

Personable, take care of my Nissan and always reasonably priced.

Di
Review №17

I didnt have any problem with the company my only problem was the price and I know that everything has to be paid for so that is life. Thanks to them Im back on the road.

Er
Review №18

The transaction was easy and smooth. I told the sales representative what vehicle I wanted and she had it available on my arrival.

Ch
Review №19

Brought an altima in with no a/c. Car was in and out in roughly 24 hours thanks to Marcus!

Le
Review №20

Great prices and friendly people

gw
Review №21

Once I was approved, paperwork went fast, no hassle I was able to get the suv I wanted. Greg was great

Ri
Review №22

We had a wonderful car buying experience with sales consultant Tammy Adair. She offered many styles and models and made sure we found just what we wanted. I would recommend Tammy Adair to anyone who wants a very knowledgeable and helpful salesperson

Al
Review №23

I purchased my first base model Rogue from Greg James in 2017. I loved it so much that I came back to him this year to upgrade to a 2020 Rogue! Thank you, Greg, for always finding the perfect car for us. Youre the best! Thank you to all the staff at Welch Nissan for taking such great care of Laken and myself!

Li
Review №24

Greg did an amazing job for us! I would recommend him highly to help with purchasing your next car.

Da
Review №25

I had a wonderful experience with Welsh Nissan. Our sales person Tammy Adair went above and beyond our expectations. She was friendly and extremely helpful with the entire process. I have and will recommend Welsh Nissan to anyone I talk to. Thank you for your time and commitment.

Be
Review №26

Always get great customer service with the parts department

Yu
Review №27

This is my first Nissan vehicle and my last. Marcus was wonderful! Hes very knowledgeable, informative and very willing to help out. Im so glad he was able to attend to my needs. If you havent figured it out, hes a keeper! Definitely an asset to your company.

Pe
Review №28

I’ve taken my car there for maintenance and the service was absolutely perfect. I had my appointment set earlier and they took care of everything I needed done, everyone was very friendly and they a very quick work

on
Review №29

I went into the pine bluff location just looking and seeing what deals they had going on at the time, Mr. Greg greeted me with a smile and provided me with all the information that was needed. He was such a great salesman I was able to walk away with a brand new car. He took his time and explained every details about the car that he could think of that may help me in the long run. He was nothing but the best . Thanks again !

Ar
Review №30

Great Customer Service.

Be
Review №31

My mother bought a car from Tammy Adair and it was the best car buying process ever! I recommend her 10/10. There’s a reason she sells more than anybody else! Go see her!

Mi
Review №32

I have to say Welch Nissan never fails me when it comes to service and kindness! I trust Welch with my car they have always been so thorough and honest when it comes to servicing my 2016 Nissan Altima SR. I trust them so much I come down from Texas to a dealer I trust! Thank you for rebuilding and installing my new Transmission I appreciate the team here in Pine Bluff!

Jo
Review №33

Very good service & great salesman, Would recommend Tammy Adair if you want a good deal on a great vehicle. Highly recommend buying from Welch Nissan!!

An
Review №34

Had a promo win a Cheap AirPods no deep discounts on new cars just looking for my son

Ma
Review №35

If i decide to buy another car Ill come to Welch. The service is great I love my car. Getting in and not having to wait too long for an oil change suit me just fine. Great service from the staff.

Bl
Review №36

Had a great experience with Tammy Adair, If you’re in the market for a vehicle go see her. Welch Nissan is a great place to buy a vehicle

Sa
Review №37

Our salesman, Greg James, could not have been more helpful. He was very informative regarding all the features on my new vehicle. I would recommend any friend interested in purchasing a Nissan to visit Welch Nissan and ask for Greg James. Our service was wonderful. Thank you Welch Nissan and Greg James.

Tr
Review №38

Could have compatible deals with other service companies or at least for loyal customers especially if we purchased vehicle or vehicles

Ma
Review №39

Greg James was our sales person and made this the best buying experience Ive ever had ! It was also the most hassle free vehicle buying experience Ive had.

Sh
Review №40

I always need a cosigner but I be the cosigner for other people hows that

S
Review №41

The service was wonderful! Every one was kind & professional. The body work that was done to my car was phenomenal.Their my extended family!!😘😊

Th
Review №42

I went there to get some repairs, they told me it would be $110 to diagnose it. I dont need diagnosis. I know what I want to fix. My car is a nissan versa, I can go somewhere else to fix it. Plus I want to by a new wheel rim. They seemed uninterested in serving me. I can order the wheel on line. Thanks alot. I probably wont buy another nissan. I cant get the work done there.

Re
Review №43

Made the repairs quickly.

Re
Review №44

Great group of people, Always do good work. Service people are knowledgeable as well as the office staff. I drive an hour to get my Nissan serviced. No complaints from me.

Wa
Review №45

Bought a car. Great people to deal with

Sh
Review №46

I was met with friendly Customer Service Representatives who not only performed great services to my vehicle but the friendly environment was great. My appointment was scheduled for 10:00 and I was serviced a few minutes before 10:00. I would like to say thank you for such great service.

Sh
Review №47

Fast service and repair

He
Review №48

Very good experience.

Ge
Review №49

The staff was courteous. They did an excellent job keeping me informed.

Ch
Review №50

Everyone was professional, curtious and efficient

Do
Review №51

Professional friendly staffHelpfulMade us feel at home even though we drove over 50 miles to meet themIt’s great to work with a dealership and salesperson that understands our needs and does everything possible to meet themRecommended very highly and can see why they are a dealership that has been in business for many years.A1 top notch - the absolute best dealership I have ever bought a vehicle from.

Sa
Review №52

Friendly staff and great customer service

am
Review №53

Tammy adair went above and beyond to get me in a dependable veichle I could afford for my family. She listened to me about what i was looking for and the price range i needed to be in! I was referred to her by a coworker,and am super pleased with my new toyota sienna!

Je
Review №54

Tammy Adair was my sales person and she was so accommodating and just a pleasure to work with!

ma
Review №55

Willing to answer all questions, friendly staff. Quick on repairing car.

Je
Review №56

The entire team at Welch Motor Company are some the best at what they do and that is why I keep going back there.

Ti
Review №57

Friendly staff. Great customer service!

ev
Review №58

Was very helpful and friendly.

to
Review №59

The service department always takes great of my needs

To
Review №60

The customer service was great. I had both of my Nissan oil changed and other odds and ends on my 2015.

Ch
Review №61

Tammy is the best in Pine bluff!! She gets it done!!

Wa
Review №62

Would be better but they are slow on service and seem confused about who is doing what

La
Review №63

Best sales person in the state is Tammy Adair!

Sa
Review №64

I had my oil changed and tires rotated. I was in and out quickly. Staff was friendly and professional.

Na
Review №65

We was nothing but lied to. Salesman left us in his office and forgot about us. They call that VIP

Sa
Review №66

THEY TELL ME WHAT THEY WORKED ON AND IF THERE IS ANYTHING NEEDING ATTENTION. VERY KNOWLEDGABLE. VERY NICE TO GO SOMEWHERE, WHERE THEY DONT TRY AND SALE YOU SOMETHING YOU DONT NEED.

Mi
Review №67

The service department at Welch Nissan in Pine Bluff, Arkansas is unsurpassed in customer service. Always keep you informed on whats going with your car. very friendly.Mike Rogers

Ca
Review №68

Ive always experienced impeccable service from the Welch Nissan family... As has my son, two nieces and my sister... Thank you Welch Nissan...Sincerely, Sue Taylor

Ad
Review №69

I took my 2015 Nissan Altima there because my XM radio just quit working. They kept my car from open to close then told me theyd charge me around $600 to replace the XM antenna. I decided against that and about 6 months later my XM radio started working again. I dont know why/what happened but apparently the service techs never even checked it out or they wouldve known that it wasnt broken. It was probably just loose. Very irritating to pay them around $150 for absolutely nothing!

Ro
Review №70

Very nice sales lady, everybody was nice and it didnt take a long time

Ro
Review №71

Love there cars also bought my Mom one paid cash full prices

Da
Review №72

Long wait for paper work. Price of vehicle goes up $4000 dollars from salesman to final paper to be signed. Dont recommend this dealership! After got it home they sent out coupons to bring it back and get a new Nissan with lower payments. After the way they ripped me are you kidding. I want go through them gates again.

Br
Review №73

Quoted more work than was necessary to get my car fully repaired

Fl
Review №74

Fast and friendly service. Very satisfied with the service.

Sc
Review №75

Great Experience and Super Nice Folks! Tammy Adair in Sales fixed our son up with a great deal on a New 2019 Nissan Sentra. Thanks Welch Nissan! !

Ch
Review №76

Best experience Ive had since Ive been going there. I was in and out within an hour...It normally takes 2 hours.

Ma
Review №77

Fast n they tell you what you need like if I need new brake pads or new air filters just a great job I will recommend any one thanks.

Ka
Review №78

If I could give less than one star I would. Terrible customer service. Will never do business with this dealership. What a rip off.

Ba
Review №79

I have been a lifelong customer and have never been disappointed, both in sales and service.

Sa
Review №80

We had an awesome experience. We traveled from Georgia to purchase this vehicle. The deal was GREAT!!! The customer service experience was very professional, friendly & courteous. Thank you Bart, Johnny & Jack.Beautiful Truck☆☆☆☆☆

Ti
Review №81

Took vehicle in for service. The serviceman Michael was who assisted me. I began telling him my issues. I told him that I had replaced air flow sensor and that I believed it was circuit range performance. I was abruptly cut off and told we do our own diagnostic and repairs. After paying $200 for repair, a day later my service engine light came back on. I called to speak to him about it. I was told that I shouldve told him about a previous repair. The same repair that I was telling him about when he rudely cut me off. When you go to the Nissan Certified service for repair you expect them to diagnose and fix the problem for your Nissan. I am terribly disappointed. 😔 😭

Br
Review №82

Everybody was so nice and pleasant

Ma
Review №83

Lot is out dated not set up for delivery of parts and autos need up grade bad the owners need to invest in its people like yesterday!!! If u sell one auto thats a start on a new place the people that work there and people that do business there deserve better !

LI
Review №84

No Waiting Time! Clearly explained what was done at service

Ga
Review №85

Mrs. Tammy Adair was excellent and made our car buying experience easy and comfortable.

Th
Review №86

Here on business, out of town. Had problem with vehicle. Service staff very helpful, went out of their way to fix issue, even contacting other locations to obtain a part on short notice. Will definitely recommend this location for service.

Ra
Review №87

The service team was very punctual and professional they respected my needs for service and dint try to sell me something that i did not need, this was important to me because often times in the past before becoming a Nissan customer this has been a problem.

no
Review №88

Bought my first car from there paid cash. I still have it and I love it.

sh
Review №89

The service dept is Great!

Sh
Review №90

Tammy is very nice and Welch gave me a great deal on a Nissan Altima .thanks

Ol
Review №91

Tammy Adair did a GREAT job on our purchase of a 2007 Nissan Maxima she worked so hard it was the fastest car buying experience ever.

Ta
Review №92

Excellent customer service

J
Review №93

They did a good job as usual.

Na
Review №94

Great customer service go by and talk to Philip Esaw for your next vehicle purchase

Bo
Review №95

Fast and efficient. They explain everything in detail before a job.

Je
Review №96

Fiance took our 70k dollar Armada suv which we purchased from here in for service close to a month ago walked in and one of the servicemen had a shotgun at the counter and had it pointed toward the door looking at it which was the door my fiance walked in carrying my 5 year old stepson my fiance said he was playing with it like a kid with a new toy! I hope everyone in town reads this and you all get drug though the mud this is the most run down over crowded rat hole of a dealership Ive ever had the disgust of dealing with! Until the servicemen change and you get rid of the trash we will never be back to buy another car or have one serviced!

Li
Review №97

Nice salesmen that let you LOOK & dont bother you.

Ma
Review №98

The gentle man that was handling my business was very professional.

Va
Review №99

Professional, kind, fast, kept me informed

Ju
Review №100

Atmosphere very welcoming.

Information
40 Photos
100 Comments
4.4 Rating
  • Address:2505 S Olive St, Pine Bluff, AR 71601, United States
  • Site:https://welchnissan.com/?utm_source=google&utm_medium=organic&utm_campaign=GMB
  • Phone:+1 870-451-0690
Categories
  • Auto body shop
  • Nissan dealer
  • Auto parts store
  • Auto repair shop
  • Car dealer
  • Car repair and maintenance
  • Oil change service
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:8:30AM–5PM
  • Tuesday:Closed
  • Wednesday:8:30AM–6PM
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–6PM
  • Saturday:8:30AM–6PM
  • Sunday:8:30AM–6PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
Similar organizations