I went in to buy a portable air conditioner because I was having trouble online. Turns out that if the store carries the item, you cant order it online and they were out of stock. The girl at the service desk was very helpful and very patient. She helped me look up other ones then placed the order for me. All the while she was efficiently multi-tasking. This wasnt my first trip to this Home Depot. Ive gone there several times. I chose this location because of their great costumer service.
Good place to find the home improvement items I am looking for. On there website it will show you what aisle the product is on. My wife likes to go there for their plants. But sometimes it is hard to find someone if you have a question.
Bad customer service. couldnt find anyone to help me find item for bathroom. Had to ask to get a manager with an attitude to go with him his name is Rafael.. Better service in the whittieronr. next time I will go all the way over there just for the good service Thee get a zero rating. Had to give them 1 star to get move on.
Great place to shop. Majority of the people inside are knowledgeable and have great attitudes. Next year they are closing this store and moving next to the 60 freeway.
Adrian had just ended his shift but was such a professional helped us with our ordering doors. I would also like to mention every single sales associate that I encountered during my visit acknowledged us with a good morning and were able to answer questions .
This is one of the best store Ive visited. The service is great and for all your needs theyre really patient. Everything is well organized and if you have a question, theres always someone nearby.
I love this place! The people are so friendly and helpful. Im going to miss them when theyre gone. 😣😫
Home Depot Pico was always there for me on those emergency fixer uppers at home even though I live a lot closer to Lowes but I do enjoy going to Home Depot Whittier when I did have the time. So with all that said Pico home Depot is closing if you havent heard yet.. theyre moving into a new building in Mtb/Monterey Pk. So Lowes is back in the mix for me.
Well its the best Store where u could find anything u need when your fixing up the house, plus it has reasonable prices,and if u have a close (PET) 🐕 dog u could take the pet dog in the store with u,thats COOL they always got good Sales.good Luck Shopping. GREG NEGRETE.
Customer for over 30 years only because it is close to my home.(Spyglass Hill Estates). In the last year or so, I have noticed serious improvement in what used to be a LOW class store. New management? Keep up the good work you are doing and thank you for your dedication..
The store itself its a good place to shop everything you need for your house. The only but I found its the customer service. The do not ask if you need help.
When it comes to projects around the home, its hard to beat Home Depot. And they got good people at this store.
Great place for do it yourself, but Home Depot is moving to New location in Monterey Park in the next few months . sorry that there moving .....
Funny how their website has over 4 stars and under 4 on google. I wonder why?? Over 40 minutes waiting to get someone to cut some rope!! Go to Lowes. Much better customer service. Employees look away here when you make eye contact, cause they know you are going to bother them. To manager Brenda!!! Look and you will see that most of the complaints are for customer service.. do something, the attitude of your employees is a reflection of your leadership.
I dont know why on TV they say we can help you, I ask a question to three employees and I couldnt get an answer, in my opinion this employees are so unhelpful.
The employees were very nice they did not have enough supplies that I needed its a small Home Depot I would not go back there unless its emergency
Home Depot is closing almost everything is gone so I must have much of a selection but happy to get what I got.
Its a good place to buy tools and garden equipment and lights bit it sucks that they ate moving
Theres never anyone to help you and when there is they totally ignore you.
Best prices in L.AStore closing down last week!
I will never shop at this Home Depot ever again, Sunday the 14th of January at 3:50 in the afternoon, my work truck cab was broken into and everything taken in broad daylight, of course the cameras dont see the full parking lot, the cameras only see out 20 yards and thats it, poor on Home Depots part, I warned all contractors not to shop there and leave your truck unattended in that parking lot, Pico Rivera Sheriffs Department officer told me there in that parking lot everyday writing up a report, just be aware all the contractors that use that store
I really like T. H .D great selection and good prices well stocked and always clean even the restrooms best of all the employees are very friendly and helpful always know where everything is i been going to the pico Rivera ca. Store sense it opened . Thank you very muchRAY Morales
Wonderful Customer Service and Great Help to all you ask that Work here 👍👍👍
I LOVED the experience!!! I bought a mew door knob, PLUS a whole bunch of seedsto plant fruits, vegetables and flowers in my back yard!
Great products priced well but they need a more knowledgeable staff.
Peeps here actually know where things are and arent missing most of the time.Wish i could get that kind of service at city of industry.
So peaceful people helped,me find need my doggy acted like shes shoping for pats attention is her need and she got whay she needed and,so did i 😘
Excellent place to find anything about home improvement and the service at the prodesk is great
Staff is always very helpful, they also do a lot for the community whenever they have the funds available....
The Pico Rivera Home Depot has friendly staff and willing to help or assist in your needs . I needed a replacement cord kit for my Makita 7 1/4 inch wormdrive skillsaw and they were kind enough to take the time to make sure I got the right cord for my saw . it dissent sound like much but as a contractor like many others in this world we dont have to time to waste the help I got was prompt and curtious thats a big thumbs up for Home Depot of Pico Rivera thanks a bunch its well appreciated
Cold and unhelpful customer service. I went for wire and a heater thermostate to help my parents get their heater to start again. I asked the electrical assistant for wiring and he was sarcastic and angry I asked for help. Too bad all the small hardware stores are gone, it would be worth the extra money to get actual help.
They are closing down. 90% discount. Nice
Good people work here and I like the sevice.
Service is horrible. You never find anyone here to help you. You always have to find them and when you do they normally tell you theyll get someone from that department there to come help. A lot of times when you see someone pass you by they look at you and dont even ask if you need help. No one seems to know anything. I once waited 20 mins to get someone to bring out a pallet of tile out so I can reach it safely. I almost left to lowes
Im a 46 year-old man Im handicapped and they assisted me just fine with the motorized scooter and I thank you great job 👍
I was there for the DIY workshop, it was really helpful and fun :)
They have everything I need to fix anything. I am always happy with their reasonable prices.
Dirty parking lot shared with Shakeys. Restrooms not to clean but useable. Employees useful sometimes if you can find one .
Never imagined I would review a Home Depot, but the employees at this location were completely very difficult and didnt know the location of anything in their own store. Never returning to this location again.
Nice good selection but some of the workers dont know where some of their selection is
I put the money in the machin i was a dollar 150 short and they were very nice friendly sencevthey coudent get my money they let me have it for my time that was very nice of them her name was Dayana i belive thank you guys for the pations
Employees are very friendly and helpful I will return soon
The store is clean and nicely kept, with a friendly and very helpful staff.
A good place to shop for home improvement projects!
Its so big. They have it all
I used the electric mobile carlets. This way I can shop at HD. THANKS HD
Every time Ive been to home depot i always have a good experience. friendly staff and they always have what im looking for.
Helpful staff. Couldnt be happier.
The service is very bad in this location even the manager she is very meen with full with tato like street gangs even the cusmer service bad bad bad
Most of the employees very friendly and accomodating....
As of 09jun they are having a moving sale. Mostly everthing is gone already :(
I didnt like the fact that they close the aisle where you need supplies and you have to wait 20 or 30 minutes to get your things. So a trip that would normally take 10 min has now taken 45 min.🙁
Good sales you find everything you need
Always had the products i needed on hand. Unfortunately the business is moving!
A guy Alberth it was no able to inform me abouth drywall
I have no issues getting help or questions answered. Clean stocked store, and short lines.
Young lady helped me, very helpful
Your works are very helpful
Head of security, Robert Gomez, Had me escorted out of the store because i confronted his security of following me. He then insults me by saying that maybe i think the security is following because of my insecurities.
First and last time I ever buy a washer and dryer from here the men in the department awesome awesome guys but once you get yourself involved with a female that works in the appliance section your order is going to get messed up my washer and dryer got delivered but my dryer was not drying it was not heating I call Israel did an amazing job he said that he put the order in so that I can get my dryer in ASAP because it was in the 48 hours how is it that I waited 2 weeks for myself to get a new dryer I dont understand whats going on never buy from Home Depot let alone Whirlpool youre better off going to Sears they stick to their actual s***
Great Christmas tree prices.
Its closing down and moving to monterey park, many items are 30 to 40 percent off.
Awesome I love this place...
Moving from Pico Rivera...all persons working there, aret helping They Are Moving So Who Cares...none expect person working in garden & closing that area...Sorry didnt get her name...6-5-18 @ 2pm about only one in garden area...nice lady...
This place has got everything you need from materials to furniture surly enough to give you and your family an amazing time for years to come.
The home depot on whiter blivard is. Closing prices on store are 30 to 40 percent off
Its sad that this place is closing.. last day is June 13.. 😔😔
Their customer service sucks. It is by far the worst home depot ive ever visited.
Always good deals.
I wasLooking for tomatoes plants, found them sick, lots of dead plants, changed my mind.
Dont come this location, service so bad!! Please!!
Good place for home repair
You guys are great!
I dont mind grabbing stuff to buy like plumbing parts or measuring tapes Im always on it
Still the same no one to help you find what you need,what a job
Closing sale 7/10 nothing left in the store
Regular my menudp was not really good
Terrible inventory stock couldnt get anything I needed today
Thank you the stores closing down lot of sales
Worst costumer service they put on hold and never answer back
It took them 45 min to get a door for me
Always quick and easy
Christmas tree service sucks
They must pride themselves on poor customer service.
People in phone sales are so slow and Lacey
Great customer service
Great customer service
No help slow to service
Typical home Depot. No one around to assist you and when you do find someone their response.. sorry thats not my department
Friendly people. Helped us find what we were looking for. Checkout was a bit slow.
Closing soon 20% now
Nothing special my experience was doll
Really bad service, not helpful employees,
Exceptional service
Worst store ever customer service is horrible and watch out people you might get charged for something you did not purchase and to get your money back I hope you have the patience and time, horrible just horrible experience.
Excellent service
I like the things there 😊😊
Found everything I needed
Very helpful employees!!!
Knowledgeable staff