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Purrfect Auto Service
8503 Whittier Blvd Suite B1, Pico Rivera, CA 90660, United States
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Purrfect Auto Service
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Sa
Review №1

Ive been coming here for years, since I started driving. They are trustworthy and honest. There have been times, especially when I was a college student, that my old beater car needed a lot of care and they were willing to work with me and put me on a payment plan. Being a broke student, that helped me so much.Whenever my car needs work, they dont sugar coat it. They tell me whats wrong and the cost. They dont pressure me or try to sell me on extra work. I always feel comfortable and safe when I take my car to the shop.My second car had 40,000 miles when I got it. Its almost pushing 200,000 miles without any big issues. I take good care of my car but a big part is that Perfect Auto and the mechanics take good care of it. Since my first visit, Ive moved to a different city but I still come here whenever my car needs a little love because I trust them.This is a popular shop and they do get busy so come in early if you cant wait. There have been times when I get lucky and only wait 30 minutes but there also have been times when I wait for hours. Not a big deal for me because I always have a book with me.Everyone here is nice and just want to help you with your car needs.

Ma
Review №2

These guys are straightforward and very honest, bought a new/used vehicle, brought it in for a oil change and transmission service. These guys told me that the fluid in the transmission was good so no trans service necessary. Just went with the oil change and it still only cost me $25.00. It cost me more money just to change the oil myself. These guys are very reasonably priced too.

Ve
Review №3

If you ever need anything for your car this is the best place to go to, they are good mechanics and they are honest. I wont go anywhere else 👌👍

De
Review №4

Purrfect Auto. My family and I have been taking our vehicles here for years. I appreciate their honesty and the very good work they do keeping my vehicle in good shape!! Thank you!

Ju
Review №5

I really like these guys they’re very nice.the waiting room is very comfortable and nice. I usually wait for my car so that helps. my first visit was pretty good last year but this recent visit I waited from 9 AM to 4 PM. People that arrived after me were leaving before me and I didn’t understand what was going on.I was only there for valve cover gasket‘s to be replaced.I later find out that after they replace the valve cover gasket‘s they couldn’t get my car to start.I was so upset .I was having a bad day already, then they go back and keep trying to see why it doesn’t stay running.This is at 4 PM he tells me this. so I’ve been waiting because they couldn’t work something out.They wanted me to leave the car there so they could find out what was going on and I was like, no I can’t, I need to take my car with me.I’ve been here all day.I can’t do that.that’s when they went and tried to work out what was going on and discovered, the valve cover gaskets were not placed on properly which could affect the timing and everything ended up being OK .he knocked $50 off because of the wait but I was there for seven hours. when I got home I realized that another estimate I had from somewhere else was a whole 200$less(and their a higher end place)I was charged $330 in labor and 60 for parts I was there seven hours( it didn’t take seven hours because they let it sit there.they couldn’t figure why it wasn’t starting for them,their fault.)they had put something back on incorrectly and I got charged for it,waiting 7hrs.so I don’t think I’ll be returning.the car is still leaking some oil,they wanted to start from the top see if that stop the leak and then look at the oil pan gasket later but since I was charge more than I should’ve been I don’t think I’ll be going back for the second repairs. really friendly people,Really nice but after that 7 hr. Wait I don’t think I’ll be going back.

Ma
Review №6

The best auto service men in Pico Rivera! Very professional mechanics! Owners, Terry and Rick are the most kind and super knowledgeable. They know what your car needs!

Ju
Review №7

Called for a quote. Got straight to the point, & charged me the amount discussed on the phone. Thank you.

Ja
Review №8

Great place, amazing prices. The mechanics are really knowledgable about the cars you bring in & are very honest about the work that is needed for your car. They do their work in a timely manner and gets the job done. I appreciate their service.

An
Review №9

Great experience. Low prices.

Er
Review №10

Fast and good service on my car. They always help you out with awesome courtesy

Da
Review №11

I found out about this place years ago when they used to have coupons in the mail. Wish this was my first stop for all automotive repairs. Took me a long time to find a decent honest shop. Repairs are done right the first time and they show you the work and issues with your vehicle. Also the owners are a pleasure to do business with. Services are quick and efficient. What I really like is you don’t need an appointment and they give an honest estimate of time required. Prices are also great. Lastly they don’t have a large parking lot full of unrepaired cars to look busy like a lot of independent shops do. Finally got my Ma to start bringing her vehicles here. Thank you perfect auto!

Ma
Review №12

Travel from SB Co. to get my vehicles service here. Recommend to anyone looking for good service.

Sa
Review №13

Great service and friendly people. They are always on top of their game. They provide the best service and do their best to meet your expectations.

Ca
Review №14

Gets Busy on the weekends but rightfully so.Fixes my car problems with not taking a long time. Perfect and Convenient

fr
Review №15

Been going thrre for many years. At least 10 yrs. Rick and Terry are fantastic owners along with their crew. Theyre like family to me

Jo
Review №16

I ABSOLUTELY LOVE this place .They are truly honest Mechanics & the Owners what can I say PURRFECT.❤️❤️

da
Review №17

Didn’t perform the repairs on my father-in-laws truck that he paid them to make, and they’ve stolen gas from his vehicles more than once. USED to be a good auto repair shop. NOT ANY MORE! Do not trust your vehicle to this shop.

Cy
Review №18

Fast service. Great customer service

Al
Review №19

Good guys very flexible

To
Review №20

Professional mechanics, great personnel, honest prices...!!

Jo
Review №21

Great and honest guys.

Da
Review №22

Amazing place great customer service. The prices is what makes this place a great place.

Ja
Review №23

Been having all my work done here for 5 years because they are honest about what needs to be done and will always do the job for the best price!

gu
Review №24

Great service..great prices

Tr
Review №25

They were very thorough and honest. A major bolt that holds the motor was missing and bend in frame caused a weak spot. They told that my vehicle was not safe enough to drive and wasnt safe for me nor anyone else should i happen to get into an accident.No other mechanic ever told me this and i spent a lot of money on repairs too. Even though it wasnt the news I wanted to hear about my car, I still appreciate this type of honesty. Other mechanics just took my money without regard for genuine safety. Thank you Purfect Auto!!!

Ri
Review №26

To me there mechanic.s do good work n as for there prices compare to others 👍 .n the 2 Brothers that manage the shop 👍❤👏

Ma
Review №27

We always bring all of our vehicles first service never let us down. Very honest.😉

Gr
Review №28

The views are amazing! On the strip and walking distance to everything

Vi
Review №29

Very Honest and Great Service

KC
Review №30

Been coming here for 10+ years

Me
Review №31

Awesome experience. Rick AND pat very friendly and honest.

Ro
Review №32

Great honest place its the only place I take my cars

Co
Review №33

Good reliable service at reasonable price!

No
Review №34

Great service, havent had issues while taking my car. Weve been going to the since we moved to pico, which has been 15 years

le
Review №35

Found this smog check place online. I was taken care of right of way. No hasssle. Great online deals and very competitive prices to competitors in the area.

Jo
Review №36

Ive been coming to the brothers that run this shop for the past 6 years now (my wife has been coming here even longer than that) for oil changes and general maintenance. Not only does the team at Purrfect Auto know their stuff - their customer service is amazing. Ive worked in hotel hospitality for over 10 years, and these guys provide service that Ive never seen given in the auto repair industry. I made the mistake once of going to a Jiffy Lube on a Sunday (since these guys are closed on Sundays) and they messed up my vehicle after a simple oil change. The guys at Purrfect Auto rectified the issue and I learned my lesson. Dont question coming here ever - the price is right, and you couldnt ask for a more honest mechanic team.

Ju
Review №37

Great service, friendly staff, and most importantly GREAT PRICES!

Mi
Review №38

If you need an excellent mechanic, this is the place! Two brothers have run this business for 22 years and do an awesome job. Cars are worked on quickly, the staff are professional, courteous, and the prices are very reasonable. Once you become a customer, you won’t go anywhere else. Sometimes they even check my car out for free when it’s making a noise. My whole family comes here too. So I definitely recommend this shop!

Ge
Review №39

I took my car to have my freon recharged, the A/C was not cold enough, I knew it only needed to be refilled, the took my car in, after 30 minutes or so, I was called and I was told that my A/C pump needed to be replaced and that it would cost me $900.00 dollars, I knew it was a bunch of BS!!! I told them no thanks. They wanted to charge me $100.00 for for the so called diagnosis, which I refused to pay. I took it somewhere else, where they told me that the A/C pump was good, nothing was wrong with it, it only needed to be refilled, just like I thought, it was done for $ 120.00 dollars, this people are a bunch of thieves!!!!!!

de
Review №40

Been coming here since they opened ... price, service and honesty is Purrfect for my 3 cars ( BMW & INFINITI and JEEP

Ri
Review №41

Great service been going there for years really great people

Ca
Review №42

Best place to bring your car for oil change with there coupon. Cant beat the price here. Honest mechanics and really help every customer as best they can.

Da
Review №43

Customer for over 15 years. The brothers who run it are honest good people. Sometimes you fix something and then the next weak part will fail. No mystery. $$it happens. Not their fault. Best place around for your car.

da
Review №44

Outstanding service. I only smogged my car, but will be back for other work.

Ma
Review №45

Stopped by for a quick smog check. Fast Service and decent price

Ro
Review №46

For many years my family and I we are taking our cars to Purrfect auto,and they are very reasonable with the prices, and very honest.....!!!

Al
Review №47

Been coming here for years now, great friendly people who make you feel comfortable and are honest about their work. Never had an issue here. Free doughnuts and coffee in their waiting room, plus a tv with the news or a sporting event usually on. Pricing is very fair. Large lot so you can park your car if there is a wait. Highly recommended!!

Ro
Review №48

They are good for minor services anything else its a waste of time with them.

Ti
Review №49

Owners very attentive. Honest on recommendations

Ru
Review №50

I needed car repairs for car to pass smog test. With voucher for repairs, work done and car passed smog test. They are patient, honest mechanics, and friendly service.

Ma
Review №51

Great service! Professional and honest best describes this auto mechanic shop. I recommend it to family and friends.

To
Review №52

Great service.

Lo
Review №53

I can come here for service on my car always, they are the BEST

Kr
Review №54

Super friendly, fast and reliable !

Mo
Review №55

I always go here for my oil change I like the fact that theyre fast

He
Review №56

Been coming here for years. The service is always quick and easy. The staff is always friendly and efficient. And the price is always reasonable.

re
Review №57

2 Brothers who run this shop are straight shooters and there services in nothing but exceptional. All around a great staff.

Ce
Review №58

Great place, honest, somewhere you can depend on. Ive been going there for five years. They tell it like it is unlike the Nissan dealer I used to go to. Highly recommended

De
Review №59

Excellent and friendly service.

Ca
Review №60

I thought they were good but after having my timing belt changed my car is making a knocking sound. Took it back 2 times now they are closed and I dont have a way to work. Not happy

Jo
Review №61

Best mechanics ever! Reasonable prices and excellent work. They fixed my truck just recently and serviced my Lexus and Mercedes in the past.

fr
Review №62

Complete Rip Off .. told me lies about my car.. got a second opinion and found out they were lying to me, they even forgot to connect a vacuum line. The mechanic who gave me the second opinion found all the real problems and charged me less!

Ar
Review №63

I went in there about a week ago had my transmission and engine oil replaced had my throttle body serviced great price and great service . Also very quick to get the job done. Will be taking my cars from now on.

J
Review №64

Been going for about 17 years ...super honest, friendly and reasonable

ww
Review №65

They are friendly and honest. Good price. I recommend it

Bl
Review №66

Ive known them for years I highly recomend them. Very professional honest and friendly.

Ca
Review №67

Dudes give you a great estimate and competitive prices. Yes some times there are issues with the work, we are talking about mechanical components which will fail, always, but they have a great warranty and they will fix it if it was part of the original work.

th
Review №68

Yo this place is awesome. Maybe im just special. Terry is cool. Dont bulls*** and waste time. They dont have time to play. They are quick and efficient. So know your stuff, talk less, get it done, be grateful for the price. Pulled my car in garage as soon as i pulled in. They werent too busy. They even drove me home after dropping my car off. Enough said! Got airfilter trans flush rotorsbreakpads oil change 24 point inspection fluids topped.

T
Review №69

Great customer service and fair prices. I enjoy coming here.

je
Review №70

Overcharged and tried saying new part was bad and was gonna charge exuberant amount,went to two other places and AAA confirmed it was battery.

Jo
Review №71

Great place. Took care of my car. I will return.

de
Review №72

Can you believe it... a mechanics you can actually trust! Been taking family cars here for years.

de
Review №73

Been going to purrfect auto for several years began by my parents going there for smog checks, then repairs first noticed they are extremely pricey! $1600 for European car repair. Last three visits work was not done correctly returned cars 3x, cars required multiple rows, intimately after months of car sitting in driveway they finally redid repair correctly at an additional cost of $500 for addititional small repair. Recently took grandmas original owner car for simple seal repair paid for repair car was running poorly worse then prior to repair, returned car was told there is motor damage & returned car with oil leaks in all four cylinders. Didnt bother to steam clean. Now my 4 banger is runnng on 3 cylinders, they left the valve cover leaking all over he manifold causing excessive smoke. I will have car repaired and settle matter in court. This was the last time I will ever take or recommend anyone to Purrfect Auto. In the past there have been news reports about other Purrfect Auto scamming people for unnecessary repairs, but never believed it. Ive invested a lot of money to have cars left useless. I have no faith in this shop only that they charge an arm & leg and leave you walking.

Jo
Review №74

Been coming here for years, from my Honda pilot to my Volkswagon beetle til my current Audi TT roadster, its always fixed correctly the first time, I have saved thousands doing business here instead of the dealership, HIGHLY RECOMMENDED!.

Vi
Review №75

Great Service. We take all of our company and personal vehicles there for Smog Check. Friendly and honest.

Pa
Review №76

Very efficient service and reasonable price and friendly workers and owners!

Da
Review №77

Good place to take your car for your Automotive purposes

Ma
Review №78

The guys at ImPurrfect Auto are complete shysters. They had replaced my grandmas radiator, and they either installed it improperly, or installed a bad radiator. 5 months later, it blew, so my grandma returns to them to have diagnosed again. They tell her a faulty headgasket now is another issue on top of the bad radiator. They had no proof of BHG.. They didnt even run a compression test to test the compression in each cylinder. Liars they are. They clearly didnt want to take fault for not properly installing the radiator... Im a mechanic myself, and made time to replace the radiator myself, and head and block were fine.

Ed
Review №79

One place where you can depend. On getting your cAr fix and not getting. Taken for

Co
Review №80

Been going for years! Always go back.

Ne
Review №81

Good job, quickly and friendly

Ch
Review №82

The brothers are always helpful and HONEST I always recommend Family and Friends to Purrfect Auto 👍🏻

Ma
Review №83

Has dont my mom right. Plus had estimate from Ford. 4k plus of work. Perfect did it for almost half price.

Ra
Review №84

Great customer service first off and they are quick and efficient. I take my vehicles for smog and oil changes.

Ri
Review №85

Honest and fair. Great mechanics.

Ro
Review №86

Always given the price up front and good service.

Ri
Review №87

Great service. Very knowledgeable and professional team!

Be
Review №88

The owners of Purrfect Auto are so nice and do a excellent job of communicating the situation and giving you subper service. I will always go there for my automotive services.

Ja
Review №89

Good service and an oil change your in and out quick.

Al
Review №90

Excellent service and great prices

Lo
Review №91

Best prices n service in town

So
Review №92

They doing my oil change of my car in 30 minutes and in other place one hour and half

Ji
Review №93

Been with these guys for last 23 years. Rick and Terry work with me.

DE
Review №94

Good place to oil change your car

Ma
Review №95

Friendly service without the rip off

ca
Review №96

Good service, great price

Sa
Review №97

Good place

Mr
Review №98

Good friendly service

An
Review №99

The best awesome and honesty

Jo
Review №100

There honest and fair prices

Information
59 Photos
100 Comments
4.5 Rating
  • Address:8503 Whittier Blvd Suite B1, Pico Rivera, CA 90660, United States
  • Site:http://purrfectautoservicepicorivera.com/
  • Phone:+1 562-908-6700
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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