This store has really gone downhill since the pandemic started. The staff seem to wish to be anywhere else other than at work. I loved the place before March of 2020. I feel like I have to apologize when I go in. I still would rather go here than to HD or Loews.

Great size store. Can be in and out quickly if needed. Always find what Im looking for. Good job !

They are always friendly and knowledgeable. Very helpful folks with answers for your questions and the items you need.

I know I post a lot of 5-stars; but I only hit 4 or 5 star establishment. Back to Zetter. While prices are a little higher than the orange, green, or blue big box stores; they have what I need and in quantities I need.. Staff is great and Bucky is always friendly. Last trip was the screws I required plus a can of new tennis balls for the match after the honey-do.

Nice to have a local Hardware store, Big box is not always the answer. Great service and selection, and quick in and out, what more can you ask for.

They have all the steps in order to keep you safe in their facility. The employees are very helpful and the store is clean and in order. I had some keys made that did not fit, took them back and got a refund with no problems. When there I had new batteries put in my car remotes, And they work beautifully. I highly recommend this store, you will find what youre looking for, and as I said an employee is always right there to help you.

I had 3 mower blades sharpened. Zettler has many services available besides just retail. Every one. I dealt with were courteous and professional l can only wish Reynoldsburg had a local hardware store. These folks do a great job. Try em. You will like them.

Zettler s hardware store is one of a kind, come shop here first.If they dont have it? They might be out of stock. I have found many a item HERE !! And no other store will carry. So stop here first. 99% you will find it.

I like this small feel hardware store. U can find just about anything u need with very limited brand choices.

Quick n and out...better than the big box stores.

Nice hardware, lawn and garden shop but a bit pricey.

Great little neighborhood hardware store. Very refreshing. Store associates are all very nice and very helpful.

Needed certain screws in metric. Zeigler had them when other places fid not. Great place to find what you need!!

Nice, clean place, hardware and outdoor items is what you will find there.

I once squeezed a rubber chicken here and the sound scared my toddler to tears. He is now traumatized and hates chickens.

Staff is great. Knowledgeable and super friendly.

The staff here is what makes it worth the visit. The younger employees are willing to help when you need it. If they do not know the answer for you, then they radio a more senior, knowledgeable employee for the answer! (Lets be nice, we all had to crawl before we learned how to walk!) At any rate, the staff is what sets this place apart form other hardware stores!!!

Always have what they advertise at a fair price with helpful employees. Great selection of products.

Love Zettlers! Always someone there to help you.

Nice place and had a large selection of about anything

Great service...

Very nice well stocked store with an amazing staff. Very helpful.

Always appreciate the customer service Zettlers staff provide. They are the place to go for do it yourself supplies and support.

Clean and neat shelves. Good service. Easy in and out.

Always helpful and usually has what I need. Sometimes, its a little hard to find help.

Have the best selection of unique keys for those odd locks that lowes and home depo dont carry. I have gotten keys made for doors, forklifts, padlocks, cart mules, ect

Anytime you have a question, someone is there to answer. I especially like the bird section. Very bright.

I love Zettler Hardware! It gives you the small moms and pops feel, but they have EVERYTHING so I dont have to go to the big box hardware stores! Everyone is very friendly.

Great service

Tool rental guys were great. Very helpful. Id use their services again.

Lots of hardware selection. Great for little bolts and specialty hardware.

Store was Nice And Very Clean, Staff Very Friendly all in all Nice Hardware Store. They even Have Butt Wipes 😂

I love this store. Im always stopping in for parts for odd things around the house. 99% of the time they have what I need at very good pricing. Paint, tools, cleaning supplies, outdoor items from games to mowers to lawn chairs. Settlers will have it.

I went to get a copy of house keys since the first set copied at walmart did not work. I looked around and found a few items that i had been looking for awhile. Prices were reasonable and quality perfect. The new keys worked so well i will go here now on. High ll y recommend to anyone looking for something you cannot find anywhere else.

This is a great alternative to the big box stores! Neet stuff inside!

Had exactly what I was looking for.

Good selection and excellent service. Not always the lowest price, but they take good care of you.

Superior Customer Service! Jeff is friendly, knowledgeable and super helpful! Jeffs gone above and beyond to help us out. Hes convinced me - Shop local - now this will be my first hometown stop for our needs!

Always friendly and receptive to questions. I find stuff here that no one else carries. If they dont have it, they order it.

Great, didnt have what I needed this time. And prices usually a little higher, but the service is good.

Love Zettlers for electrical, plumbing, and painting supplies. Great customer service. For those worried about prices, remember a wise man once said, cheaper is not always least expensive. Thanks. 2/7/20

Had to replace a screen for my garage window took it to Zettlers.They were great and had it done in just a day or two

Location is great but 90 percent of the time I go there its hard to find help. Theres more than enough workers there they just pass you by and dont ask if you need help. Any other hardware store they greet you and ask you as soon as you walk in the door. So I dont find this place friendly at all.

It was nice and clean and the employees very friendly. However the prices where higher than just about anywhere else. So, if I live close by it would be a great place to go if I just needed to grab something for a project and not go running around town but if you price shop then this isnt the best fit. Oh, they do have rentals so thats also a perk if youre in the market. My husband was pretty impressed with the items available but I dont know if their rental prices are high or not.

The associate was very helpful even though the issue could not be resolved.

This is a nice neighborhood hardware. They are not a large box store but I can find everything I need for garden and simple household repairs including paint. It is never crowded and the staff is friendly.

New store, clean with friendly helpful people. I was looking for a specific hardware part and was able to easily find it with store help. If you live in the area I would recommend this store. I try to shop at smaller local places whenever possible and this was closer than my favorite little Ace. Plenty of parking and easy to find right by Kohls. Ive been here several times and have zero complaints. Always find what I come for.

In a world of warehouse type stores, Zettler has that home town personal attention and willingness to help anyone find the solution to their project. Its always a satisfying change!

It was great

So nice to go to a modern old fashioned hardware store. Good selection, great customer service, reasonable prices,

Everyone here was happy to help me find what I needed, & the store is laid out well & kept clean. Prices seem reasonable. Im happy to return.

Love the local hardware store and the guys who are available to help and have experience in a LOT of areas.

Nicé to have a real hardware to go to.

A little more expensive than big box store but I love the feel so I will return!

Always first rate service. So much better than the big box stores. Super selection of goodies.

Thanks for replacing my window and door screen

Decent hardware store. Service is pretty typical... always a few workers loitering who hate to be disturbed with questions.I actually miss the hardware selection from Sears Hardware...

“This store in Pickerington is Awesome! My wife and I was looking for a grill and umbrella for our patio, and Joey was just the person to help us. He was able to explain to us about a new grill called “the new Green Egg”, and the different ways of cooking on it. And all the recipes available. Then, next was the umbrella. This was just what we were looking for. An umbrella that swivels, adjust up or down, and tilt. This store accommodated us from start to finish. If you’re in the neighborhood, stop by.”

Stopped in for shade grass seed and found a variety of prices and types. Sales people were helpful steering me in the right direction. Convenient location in Pickerington and always fiendly helpful staff.

Found what I needed,,and they Case knives!!-)

Gem of a store. Helpful associates.

Service was great wonderful store

A basic need thats hard to find in the big box stores - we had keys made.

A great Family owned store always has what ever we are looking for. great customer service.

Bought a bag of grass seed that had fertilizer and topsoil enhancer in it. It was expensive though but it seems very good product and bought it because have been having problems in part of my yard that using just grass seed isnt enough as the dirt is not good in my neighborhood.

Great selection of items.

I was looking for a special drill bit. Employees made every effort to assist me and even went on line to find the item. Another employee was reparing a cistomers window screen. I enjoy going to a store where employees know their products and make every effort to assist customers.

Love this little town Zettler. Its friendly and nice to have here in this little town.

This is a great hardware store! ended up coming in trying to find a screw for a machine part at work after being turned away at Lowes and Home Depot, the associate Jeff was able to find it in under a minute and for a great cost thank you so much!!!!!!!

Lowes hardware store always has the odds and ends that I need very helpful

Have a little bit of everything but unfortunately very overpriced compared to big box Lowes & Home Depot. Saves me a trip most of times, but big projects need a big box store.

Extremely nice store. Can be a little expensive on some things but still very nice store got a little bit of everything its nicer than having to go to Lowes or Home Depot the service is a lot better here and they actually know what theyre talking about a little bit.

I just love this place

I really like the store oh, it is very well stocked and the people there are so friendly and I can even find things there you cant find in most stores. 🤗

Great place to have nearby. Usually find what we need there.

Just a couple quick things. Nice people good neighborhood hardware store.

Great place! They always have what I need.

Took back $1.79 item. Did not have receipt. Two other items I did have receipts. Was denied refund of unopened item. I also find they have a lot of gardening stuff but at the very high end of pricing.

Very expensive on all things.they do have alot of items in stock that are lill hard to find.but gloves 30.00 up there and everything else.they gonna have to lower ir give discounts to get more flow of people in there.can tell girl at checkout register desk not having a gd day upset bout something..said jesus prob bout customer but i not care.was clean but not many people in there.but prices up up

As always, they had metric hardware I needed to modify my cats tree house condo.

Great store and employees are always helpful and full of knowledge for whatever I may be working on.

You know....if they had everything it wouldnt be the hardware store on the corner in pickerington. Great knowledgable folks each and every one.

Excellent customer service. I got everything I needed and wonderful customer care.

The Zettler team is always friendly and super helpful! Makes it feel like smalltown store!!

Fine. They had what I needed.

Best hardware store ever!

Great selection of hardware in stock, they almost always have what I need.

Another comprehensively stocked hardware with knowledgable sales assistants. Love it there.

Great store everyone should check this store, have more than just standards you see redundantly everyday.

Over multiple visits I have always found what i wanted at a reasonable price.

Chill staff, good prices. They have a lot of hardware in stock so you dont have to drive all the way to Lowes for that one pipe fitting or bolt you need.

A decent hardware store that provides more selection and better service than the big box stores.

Very helpful and knowledgeable staff. They make keys as well. Close to home.

Very helpful staff. Never disappoints!!

Very nice, full service, hardware store. The associates were friendly and very helpful.

No other stores sold the bi fold door hardware that I needed but this store, Zettlers, had it. The store is clean and the people that work there are very friendly and more than willing to help you if you need assistance.

They always have what I need and/or someone to provide good alternative ideas.

Clean, friendly and quick check out.

Ever since Sears hardware closed, we have needed a hardware in town. Zettlers is as close to a small town full service hardware as you can get. It starts with friendly employees and a wide selection of materials and tools. Zettlers lives up to their name. While I was in for a few diy projects, a gentleman came in to get his mower blades sharpened and within 5 minutes they were done. Skip a box store and come to Zettlers instead!

This is a good place to get supplies just look out for pricing!