I come to this store far too often, but this is definitely my happy place. The staff here are always incredibly helpful, and if you don’t quite know what you’re looking for, they’re always happy to recommend new books. They tend to juggle working the Starbucks counter along with everything else inside, but they sure do make delicious drinks.I highly recommend this store to all of my fellow book worms. It’s clean, well stocked, and has a decent discount book section. The staff are super friendly, and they don’t seem to mind if you sit at the cafe and read for a while, or maybe bring your laptop and get some work done.
Always has the books I need. Cool things for non readers as well.
Love love love this book store! Grab ur Starbucks inside and spend the day!!!
The bookstore is a magical place. Discover what your interests are here. Take a walk around, where will you end up? What will you discover about yourself? You can learn alot about yourself on a trip to the bookstore. Step inside, enjoy the ride.
One of the best suppliers of Manga and Anime merch in the greater Columbus area. They carry more than just the big franchises that everyone cares about.
Too busy watching ppl of color! Of course white folks dont steal. Sad!
Kids love this store!! We got Starbucks and walked around to look at everything. Staff were knowledgeable and helpful in finding what we were looking for.
First time in store. Staff was very helpful and friendly. It will be a place I frequent.
Not having found our books at our usual store, we went to Barnes & Noble. They were so friendly and understanding, helping us order the monthly books we wanted which were printed back in June.
Nice place to chill and get book and a cup of coffee with their integrated Starbucks caffe, but I only gave a 4 star because they had to close early
They have done a nice job of adjusting the floor plan to encourage social distancing. A good product refocus on current and popular trends to adjust for the new market. And the staff is as helpful as theyve always been.
This place is a classic Barnes & Nobles. Clean and stocked. Fast check out.
A good puzzle selection at the Pickerington location - from simple to super challenging. Even some 3D puzzles!
Eh. Lots of occult books being pushed in your face as soon as you walk in. Not a terrific selection. They carry just enough variety to be called a book store.
Wish that the Kpop CDs were easily to access. My daughter and I had to find someone so that she could tell witch CD she wanted. We dont have to go through that at the Easton nor Polaris locations. Also got upset u guys got rid of the lonugfly purses and walletts. Now I must order them online and wait forever.
This place has been able to finally let the employees help others fund books. Due to Covid19 they reopened but you was not allowed to inquire. This made it very hard to get what I was looking for. Made me appreciate all these people do for us each n EVERY time we visit!!
This location was very well stocked and organized. Helpful customer service staff too!
They were very cooperative, helpful and acted in a professional manner. Saved me from messing up my wifes mothers day gifts. Thank you for helping me
I found a few books that are going to be a great read, I am going to go on line to see if I can find them in larger print. I am so glad there are still books around you can thumb through, highlight and bookmark. Excellent atmosphere, displayed so inviting. Thank you
I have always loved this place. Its full price for books and some go on sale. This visit i got a book for $6.00 and a $14.00 book for my son along with purchase a book for the Christmas drive. The best section of this store is the kid section! An amazing amount of books and toys. Lately, I have only been going for my kids. The adult section for fiction and mysteries could use more titles but have a decent selection. I would love to have a rewards card but I cant see myself paying $100.00 for their membership. I love books and my kids get excited when we go to Barnes & Noble and thats why I give them 4 stars. If there were more sales or coupons I would totally go more often and then would give 5 stars.
My order online and pickup was my first experience with this location. Waited and it was never shown as ready. When it was close to closing I decided to come in as it was obvious I was going to have to wait until the next day if I didn’t. After providing my order info to the customer service desk I was told they didn’t know why my order was never shopped. He grabbed my book for me and I purchased another book I saw and he checked me out at the customer service desk. Having that experience in mind, the second time around I decided to check for a book’s availability, confirmed they had it and decided to come straight in this time. No one was at the customer service desk so I walked to the front checkout area and waited in line. I was told, to get help finding where the book was located, I needed to speak to someone at the customer service desk. I grabbed a lap desk from the front to purchase with my book and went to the customer service desk, where a woman was assisting a caller. I waited for her to finish and asked for the book. She proceeded to tell me it was on hold for someone, I asked was it the only one available in the store and she said yes matter of factly. I asked if I could pay for my item there and she said she couldn’t check me out there. Though as I’ve said, I’ve been able to pay for my items previously at this same desk. I don’t think I will ever shop here again. I’ll stick with Amazon unfortunately. I love book stores so these experiences were a disappointment for sure.
Great selection but some vinyl records they had in store were severely damaged on the shelves.
Employee helping me find the title I was searching for was helpful. Checkout person was not very friendly to me. Politeness goes a long way, even if you are the primary large brick and mortar chain in town. :(
Nice layout and friendly checkout. Clean store with a Starbucks.
Great place .Theres something to having an actual book in your hands .Reading is the bases of our culture .Barnes and Noble is one of the last, thank god there around .i can never find a google store or an apple store but you can always find a book store .thanks for reading my reviews ill have to get better with the pics.
Lots of new deals going on. Plenty of books available and magazines were being restocked. The service was quick and check out was friendly.
A very quiet and calm place, the staff were very friendly and they had a large range of books, with a starbucks inside!
Great service. They were very helpful. They always are.
My favorite store to book shop, toy shop and chill with Starbucks😊
Very clean. Good variety. Helpful staff
As always good selection
There was one cashier checking out a long line of customers. She kept her composure and was cheerful and checked people out speedily. Come on, cant they afford just one more person at the checkout?!
I absolutely love them and their Starbucks! I never knew they had so much to offer the members! Yep, we are members too and it works for family and friends. Check them out! 👍
I always find something everytime I go here
They had all of the 21 book series except 1that my grandson wanted. So we only have 1 more to get.
Lots of cool things to look at, friendly staff
Was able to find what i wanted in no time. Cashiers were nice not to judge what was bought.
Super small and cute! Loved how the Starbucks wasnt PACKED! The actual starbucks near had lines down the road, thank go we went to the Barnes and Nobles!
Great selection. Knowledgeable and attentive staff.
Good coffee & service! Nice to shop and have a coffee in hand through Barnes. :)
Great selection. Staff is very knowledgeable
I ordered a product that was listed available from this location. The next day I received an email stating my order was cancelled because the item was no longer available. Why list the item as available if its really not? This location needs to figure out how to manage its inventory better. Im very disappointed!
Very friendly and helpful staff
Found books and puzzles that my boys like. Wait in line was short. Staff was helpful and located books quickly.
Worst experience for curbside ever, no parking spot for curbside and when you call store to let them know you have arrived it takes forever for them to answer. Then they place you on hold without asking if you can hold. When they come back on the line, they give you no instructions. They brought my item outside and placed it on a bench which I couldnt see them do. I had to go inside to find out where my package was after waiting some time. When I explained to the manager no information given about curbside, she replied I will give to you next time. Well I dont need explained next time, now I know, but what about someone else. Very poor service.
Beautiful. Any book you want.
Disappointed. Have bought our calendars at b&n for years - when we stopped by today, they only had 3 left and none in the size we needed for our calendar frame. HalfPrice Books had a great section.
This is a fairly large Barnes and Noble location. The selection is good and there are great sales. The people are nice, but they talk too much. I think they are trying to be helpful, but then they just go on and on. I think maybe the corporate office instructs them to do that to pump up sales. But it doesnt work. I need quiet so I can look through the books. Dont get me wrong - they are nice people. Maybe others feel differently. If you like to enjoy the atmosphere of a brick and mortar book store, you will like it here.
Great service and good sales. Employees very attentive and helpful.
Friendly staff. Busier than I thought it would be. Good selection
Very informative conversation with Aaron
Fantastic staff! They helped me find all the books📚 I was searching for!
Great place to go when looking for books to read and dvd movies.
Great staff, appreciate the readers advisory they provide. Happy for the onsite Starbucks.
Loved it had all the books I was looking for plus more!! Would for sure go back!
Great store
Fast fast food!
So many books to look at......just gazing.Associate was very helpful in finding what we were looking for.
Fun to take my 3 year old to
Really nice selection in an unexpected location.
I have spent so many hours at Barnes & Noble reading new books when I couldnt afford to buy many. I would be oh so careful not to damage the new books and sometimes it would take me a few nights to read one. I spent time with my son who would play video games on the lap top while I read. We enjoyed our time at Barnes & Noble. I had some good friends that hung out there in the evenings and one who worked at Barnes & Noble as a barista. I enjoyed my time there very, very much....
I love this place. I could take a vacation there.
Polite staff and relaxing environment to have a good read.
It is nice to be able to check out the select of new books and other items that they sell.
Great selection, they have a lot more than I remember.
Peaceful place!
Good clean bookstore. Helpful people. Convenient for me to get to. Nice kids section and of course a coffee bar. Seems like a good idea for me to join their loyalty club since I could save a few bucks every time I go there. Next time.
The stuff is very friendly and helpful
Was wonderful and the people were great
Definitely feels the same aside from the face mask and social distancing
Always someone asks and helps me find what I am looking for. I shop for the holidays a lot at B&N. Mostly e-books other times.
Love Barnes and Noble. Wide variety of books, magazines, or gifts for the reader in your life. Nice reading areas and kids section. Good place to get a coffee and pastry while visiting with your friends, a date, or flying solo. Very comfortable atmosphere.
Lots of sales, great customer service!! Will be visiting again
All of the staff was super helpful and still managed to maintain all the states safety guidelines with this pandemic that we are in
This Barnes & Noble location is one of my favorites. The staff are friendly, helpful, and quick. The books are well organized and the shelves are stocked. If there is a book I want that isnt in the store the employees can place an order for me so it can be delivered. I am a Barnes & Noble member so I get free shipping and a discount on store items. I definitely recommend this store and if you buy books several times a year, the membership pays for itself!
The employees were quite helpful. One person took the time to learn about the age, interests, and reading ability of those I was buying for and made some delightful recommendations. When I couldnt find 2 books I had in mind, another employee took me right to them. During this busy time, its great that people care enough to not only help but to get you in and out of the store quickly.
Its a nice store, but they have very little books on music or music education. Just a few biographies and a couple books with instrument pics... If they expand that section, itd be great!
Renovation is amazing! Definitely worth the trip.
I love bookstores. Its so nice to be able to just browse.
Everyone was very eager and willing to help!!! The setup of the store is so inviting, you may end up spending more than you intended, but there were deals on pricing and good purchase options (deliver to store for pickup/pay for home delivery/options if book isnt in store).
I love this Barnes & Nobles. Your staff is always friendly and inviting. It reminds me of when I worked at Borders so many many moons ago. The woman and gentleman who helped me find a book for Cthulu were both so very nice and went above and beyond to help me find a book. I will always come back to this location.
Love going to Barnes and Noble! A place to come have a cup of coffee and relax! Great place for books/magazines as well as things for the kids!
Sometimes it is hard to find help but if you can find someone they are friendly.
A little of an incohesive flow but a great classics section and great manga section and helpful staff
This place was very inviting and very organized. The staff were very friendly and professional. This place offers a nice variety of reading material and even has a cafe!
Been going to this Barnes & Noble for 15 years. Great store!
The staff was very helpful and pleasant I felt welcomed
I walked in to buy a Dave Ramsey book but its not the first time coming to the store. The employees greet you and ask you for help and are willing to go out of their way to help you if you need it! The store is very clean and very nice and just a great place to go.
Love this store. Always so clean, friendly staff and an awesome selection. If you need a book and they dont have it, they will order at no additional cost.
The selection here is good. Its not as big as some Barnes and Noble stores but we can usually find what we are looking for (and more). You can of course get your Starbucks while browsing
You can call and then advance in order book that you want, when you come in you just go to the front desk tell them whatwhere the book name is And they havent reserved for you. And they also can tell you what new books are coming out at the same time. They are very friendly, when you come in they say hello how are you today. They keep it everything in order which makes your shopping experience even more delightful. That is where I go to get any book that Im looking for, and if they dont have it They will be glad to order it for you, you cant beat that.
They do not carry the samsung galaxy nook in store wanted to upgrade but they dont even have any and do not carry them due to the pandemic she said and I was told I would need to go on line i did but I could find them do you still sell them if so please let me know how to get one I need two 9.6 ones
You can practically get any kind of book you want here, from kiddies stuff to adults. The prices are relatively cheap too. Good environment to review a book before purchasing it. I have bought tonnes of books here as a result.
One of the few free standing book stores left. Location is well stocked for the most popular book genres. Limited for the not so popular which is understandable. Employees are friendly, store is well lit and clean.
I always love Barnes & Noble. I always find books, board games, and various figurines and things. For my fiance and me, this is a regular destination. We always have fun shopping here.