If you are black and need service, dont go to this location. No one will assist you. Your best bet it to go to Easton. They are use to us. The manager and the other two employees stood around talking, the girl at the register didnt know she said she would ask them but wasnt sure if she should. Unprofessional environment.

The store was well shocked. Very neat and orderly. The customer service was friendly and helpful. They were knowledgeable about your product and able to answer every question I had, and they even directed me to the website to order and get free curbside service/pickup. And what the cashier attendant couldnt help me with, the associate in charge was very helpful and knew their job. All of the things Ive listed above allowed my shopping to be easier to fulfilling my order. 5🌟🌟🌟🌟🌟 star quality. Sorry that I forgot their names, but I was there on Monday evening around 6 and Wednesday around 6 and they went above and beyond to help me out.Yall Rock, thank you and I appreciate your 5🌟🌟🌟🌟🌟👍customer service.Im a customer for life🤗

They were great got me what I needed and blew up my balloons for me!

Love this place. Nice products with good prices

Very little discount halloween items. Makeup hair paint.

Always awesome experience have so much to chose from or you can order online. Creative & fun store to do your costume or.parry planning events.

Loved it. Found everything I needed for a mermaid and unicorn birthday party.

Never been in there B4, some one came up within a couple of minutes. Told them what I was looking for & took me straight to it. Very happy, will return again.

Inconsistent customer service. I go in one day service is amazing. The next day its terrible. Im getting my balloon order when both ladies walk off to fill pick up orders and check other customers out; never saying a word. They leave me standing for about 15 mins until everyone else was taken care of.

I ordered balloons and they were ready as scheduled. The staff was very kind and willing to help. A great experience.

Decent pricing, customer service could be better, but no one was rude. Just young kids who dont know about good customer service. You can definitely find cheaper prices if you are on a budget.

Excellent service! My wife and I had a gender reveal and the staff at Party City was extremely helpful. Didnt get a chance to look around the store really, but will definitely go back for baby shower supplies.

Pricey but a lot of selection. Employees were very nice. I was able to bring in balloons and have them filled for $1 each. Helium lasted for about 8 hours.

I freaking love this place!! The balloons are SO cute!!! A major bonus to any special occasion for sure! Go in with a budget because you’re going to want to buy the entire store!! Everything is SO adorbs or just straight cool

The lady who helped me with wedding glasses did my best friend went above and beyond with pricing and had them ready for me when I arrived thanks so much

Me and my son had fun shopping for his party

Great staff helped me find a doll I had been to 4 other stores looking for!!! Thanks so much for making my day!!!

Helpful, well stockedand clean!

Store is decent. Seemed to be out of a lot of stuff. But the wait at the check out was God awful.

Great place I love this location

Clean, well organized, some of merchandise is low if not out. Kioriya was very friendly and extremely helpful.

Hey party city, Sophie was very helpful! Give her a pay raise for her hard work!

Service was good. I was surprised at cost of two of my balloons. Not cheap, but could have done more for le$$ money; just saying...lol.

Party City is AWESOME!! I had never been there until around Halloween time 2019 to get a costume for my son and I couldnt believe that I had been missing out on that great place for all this time! Their prices are ok and not too expensive but they could be a little cheaper in my opinion but the employees are always very friendly and helpful and they have things that you cant find anywhere else!

Website said they had in stock what I needed but after driving to the store was told that the website doesnt reflect their stock. Disappointed and had to change themes for the birthday party.

The working people was very helpful.

I want to get a set of balloons for my childs birthday but was unable due to the 45 minute wait after I still in line for 10 minutes got to the counter and a young lady had a nasty attitude and was very rude not a good place to visit party City needs to do better

I actually did not know that lacation in Pickerington was there. The people were informative about their products and was very nice. Instead of going to the Easton location, those who are on the East Side can go here, for it is closer and right in the strip mall with Weight Watchers on 256.

Great selection of balloons. They need more employees-- the wait in line was too long.

An employee noticed my looking around and approached m e to help. He knew exactly where what I was looking for was a and took me right there. There was only one cashier but she quickly handled the customers before me in line. Painless shopping experience.

Expensive..you get what you pay for..exceptional variety

When you think of party city you think of unlimited costume possibilities. Although this location had a wonderful selection of accessories, they were short on costumes for infants and toddlers. Otherwise, the store was nice

Had all the accessories for a roaring 20s party. I also needed to exchange an item and SIENNA was very helpful

Everything for parties except the food! It doesnt matter what kind of party youre having!

I placed an in store pickup online. It was my 1st time trying that .I was very pleased it worked out great and I received a good deal. My order was ready same day.😍😍😍

Very friendly and helpful employees

Its okay and a great place for theme type partys! However they have cheap items they also have very expensive items that can add up to some big dough if your planing on doing it big! However they still have a great selection of party items I just wish they where more of a bargain but someone else may enjoy shopping here but hey.

Staff is unprofessional and don’t attempt to offer assistance. Don’t waste your money on helium filled balloons. I bought them on two separate occasions for birthday parties and they deflated after a few hours. I always prefer to get mine from Kroger. They are going on 3 days and still well afloat! Also, they only carry character themes Birthday party items and their prices are high when compared to other places to get your essentials.

Great place to get party stuff what else can I say lol. Staff have been nice and friendly. Even when they are busy they still get the lines moved pretty quickly. Love coming here for costumes.

The manager Kaitlynn is super nice and helpful!! She helped me get exactly what I needed with a smile on her face. I cant stress enough how wonderful the customer service is here! I was having a problem with a complicated return and Kaitlynn figured everything out. What a phenomenal worker!

Had the whole store to myself, the employee was super nice and helpful. However, I had to go with third choice for balloons because they were out of my first two choices. Kind of disappointing, however, still many choices and my daughter was pleased with what she got!

Lines can take some time if there are more than 3 people in line. You can definitely find the products cheaper at other stores or online, but the convenience of having everything at one stop in many different color/theme options is nice.

Great finds here!

Lots of items to choose from

Currently standing in a line 6 people deep for the last 10 minutes while one cashier works and two other “employees” stand around chatting at the other end of the counters making no attempt to help anyone. The store isn’t even that busy. The employees are just totally disinterested. Except yaileen, she was the only one actually helping customers.

Great if youre throughing a fun party. They have things from balloons to hats. My brother loved the things we got from party city for his birthday cake and decorations

That place iz too dope! Especially the yellow m&m😉

A last minute change of plans required some balloons to cheer on the pelotonia riders. I ran into this store to get a couple of basic balloons. I waited a few minutes to be acknowledged while i was waiting to check out, there were maybe 3 other customers in the store and none of them were waiting to checkout. The employees and possibly manager were too busy discussing how busy they were going to be and how they needed to hurry up so she could get to a party she was going to amongst other things thattheir customers shouldnt hear. After being acknowledged the young lady who checked me out was friendly but told me it would be over 30 minutes to get 4 balloons filled up. I understand that its the weekend and they probably get a lot of orders but they could of easily blown up my 4 balloons instead of chatting about how busy they were going to be. I probably will not return to this store for anything unless its a last resort.

Great selection but need more cashiers. Waited in line 10 mins to buy 4 items.

Got balloons for and open house and the were very helpful. I was tempted to buy candy but didnt. I mean the fact I can pick one of each for like $23 is awesome! Ok balloons were ready palms were sweaty, moms spaghetti. Party City? FIVE STARS!!!

Whooopeee! Its a party store. Not that anybody feels much like partying of late.

This store usually has what I need, but it can be a bit messy. The staff is very friendly and most of them very helpful. If theyre busy then they arent as helpful.

Great place for party supplies.

Great place!!! They had every color imaginable for ANY occasion! Prices affordable and was not crowded/busy.

My very first time in a Party City store. It was very disappointing. I called the night before and was told they had lots of Face Paint Supplies. When I arrived I walked throughout the store to locate face paint, went to ask for help. There was 3 young ladies behind the balloon counter and no line. They told me just look down the rows.Sadly, this was my experience in the store off 256 in Pickerington and the same in rude behavior in the Easton store.I was able to purchase the face paint kit and supplies at Michaels in Easton. Where the staff happily helped me.

Neat and well stocked. Their process if getting costumes us very easy. Great place to find things for parties

Absolutely worst customer service of my life! The two young girls who worked the balloon counter, kept playing around, trying to catch balloons with brooms, breaking balloons, standing around and moving incredibly slow! No respect for other people’s time. I’ve never felt so compelled in life to write a review.

Very nice. My balloons popped soon as I walked outside and they blew up the last item of what I had for me for free. Thank girl.

Great help...always find exactly what I am seeking.

Found what we wanted but only one check out lane took way to long....the young lady was very helpful but alone

Great for last minute party favors and such. I got a nifty pair of funny sunglasses last time I went. I love the selection. It was hard to pick just one.

They have almost everything youd ever need for a great party!

So glad to have one of these on this side of town. Normally well stocked and friendly staff. If its not in-stores they will help you find it online!

Awful customer service. Only 3 people working on a busy Saturday morning. Long lines with zero direction. Waited in one line to get balloons blown up, got to the front and was rudely instructed to pay for them first. Had to start over in another super long line while the girl at the far register was yelling “you have to pay for the balloons first!” Across the store. I hate this store so much.

Good selection just way over priced 😲

For all your party favor needs

The staff is not very helpful.

Busy, long wait and super rude staff! The clerk actually told my kid you cant have everything you want and refused to blow up a balloon for her, citing a 30 minute wait, despite the fact that we had literally just watched him blow up a balloon for the cute girl in line ahead of us. 😞

Very good

Its a pretty nice party store, but some of the prices are kinda high. I only get either bulk candy for parties or things on sale. Theyve got a wonderful selection of mylar balloons though.

Not super thrilled with my latest experience!! I have bought party items from PC for years. Always buy the pkgs of latex balloons that go with the party theme and I have always gotten them filled for free of charge. Not only were they free to fill with purchase but the balloon bag was also free of charge. Then you also now have 15 cent charge to make sure my balloons last 24 hrs. Just seems a little much!! I just think when people are making large purchases with you giving them something included as a TY isnt out of question.

Got what I need to get. In and out fast. They have what you need for a party

Horrible. I came in to get get well soon balloons. There was a line and the guy looked over at the balloons and said theres only one left. I said nvm. So I just got another balloon. Then I walked over to the girl blowing up my balloon and see other get well balloons..which I can tell he didnt care to look for some more. I didnt even say anything. Then I asked the girl can she cut the string shorter and she seem like it was a problem. Her attitude was just so careless. Then I asked for a clip, and she said they cost. Ok? And then she said it wont hold it. Since she seemed like it was too much work to get me a clip I just left. I just wanted something to clip onto. And Ive bought big balloons here before they never just gave me the string. It was horrible experience. Never coming back. They need to hire better employees.

Very helpful staff, quick service & large selection of everything party

I was told today that they could not blow up 1 latex balloon. I asked if I could pick up it up later in the day and was told no, they said they are not taking anymore walk-ins because they were behind on there orders due to a lot of walk-ins that morning. It was 1:00 in the afternoon and they don’t close until 8:30, they seriously don’t have time for 1 balloon!?!? They must have some serious staffing issues.I ended up going to the Easton location and they were busier then the Pickerington location but they were still were taking balloon orders. I talked to 3 other customers that were also at the Easton store because Pickerington declined to blow up there balloons. So not only did Pickerington refuse to blow up people’s balloons but made another store pick up there weight.

Very friendly and helpful staff

Staff at counter was unable to assist in items I was looking for. The lady behind the counter informed me to walk around the store until you seem someone who works here, and ask them. Not the greatest approach to customer service. Once I found the item, the staff member (younger male) was very helpful in helping me find where the item should be located, but it was out of stock. Apparently they could not refer me to a store that stocked this item, and couldnt tell me if/when they would have it back in stock. Not real impressed.

I debated on doing a review, because my wife usually is the reason Im even in Party City, but from my own perspective its been a great place to go for birthday preparations or anniversary decoration needs. They are always in stock and if they dont have it they are great for letting me know when the next shipment will be in and accurately so.

This place is my favorite store ever for finding anything and everything you could think of for any themed party. Truly an amazing store

Friendly and was very helpful with my balloon order i needed for work

Had what I needed. Staff was friendly and helpful

Who doesnt love Party City!! Very helpful, friendly.. Clean and the stuff is so cute there. Only downside is they are a little too expensive for the quality.

Im here every week !

The employees were very helpful with my questions about placing a balloon order and the store has plenty of great decorations and other products to choose from.

You can always find what you need....& then some...@party city. Shopped for our pups 1st birthday...found the most adorable stuff for him :)

Picked up nline order that wasnt totally fulfilled. I cant get a response on how to get my money for the supplies I didnt get!

We stopped here for Halloween decorations and were not disappointed! They have great prices too!

I could spend ALL DAY at this place and still not get everything i want!! I LOVE it here.

Had a good selection for a quick, grab and go kinda deal. However, because they corner the market they arent held to a certain level of offering quality products.

Everybody was gentle and professional with the service they provide.

Store had what I needed, staff was good, just an older store.

Friendly fast service

Went looking for a Halloween costume, large selection plus costume to piece together as well.

I love the variety and the discounted pricing.

Plenty of party supplies for the Perfect Party.Very neat and organized per theme.Very friendly Staff.

Nice place. just not enough staff. everytime i go there, theres only 2 people. which leaves the desk unattended most of the time.

This Party City location has very, very poor customer service. Also, we bought our helium filled balloons the night before I was hosting a big party and when I woke the next morning, they had already deflated and started falling over! I didnt have time to get more balloons before the party and it was so embarrassing having them look like that.The Party City near Easton has very friendly staff and will pump the Hi-Float stuff in your balloons to make them last. Next time, Ill make the drive to go to that location! Such a disappointment.

The staff seemed to wish they were anywhere else but here. We were here for about 30 minutes and we didnt encounter any staff until checkout. We did see some talking on their cell phones and to each other. The gloves we purchased were of terrible quality but we didnt have another 30 minutes to exchange.

Wasnt pleased at all was looking for a masquerade mask it was empty then when i if they had any they said they still trying out them out. They didnt even try to help find any.

Always have what Im looking for. Buying online and picking up is a breeze!!