I’ve used Rutherford both times I was in an accident for repairs. Angie kept me well informed of where the car was at in the process and of any delays due to parts not getting delivered on time. The car was washed and detailed prior to return. Great experience overall.

Rutherford does a great job everytime I need them!

Hit a deer,bummed out,got daily updates on progress.when your baby is sick that is important

My experience at this place was horrible. I took my vehicle there after a car accident to be accessed to see if my insurance covered the repairs but unfortunately the insurance company totaled the car out. So Rutherfords body Auto shop took the car apart and once they found out that the insurance was not going to pay for repairs they threw the trimming inside the car in the trunk and did not put it back on. When I asked for them to put it back on they said that it was not part of their job and they werent being paid for it. But they wanted to charge me $150 for administration fees and they only had the car for 2 days. I would think the proper thing to do after you take somebodys vehicle apart is to put it back the way it was when you received it. It wasnt my fault that they overpriced the damages and got my car totaled out by the insurance company. They only took off two side piece trimmings so I dont see what the problem would be with putting it back on the way it was when I brought it to them.The guy I spoke with was very unprofessional and very rude I would not recommend this place at all. They are very unprofessional and their customer service sucks.

Our car was damaged from a traffic accident on 9-11-21. Car was picked up 9-13-21 repaired by 9-24-21.

Awesome service and quality work. Still leaving 5 stars even though I didnt get my vehicle when promised. It wasnt the shops fault. A trim part was on back order. I was informed throughout the entire process and Angie was amazing.

Everyone was very friendly and polite. I was there in a professional manner and staff was very cooperative.

Insurance recommended this place to fix some body work and I was very impressed. Professional, courteous and timely. I highly recommend.

Excellent work and service

Very good to work with. Kept me Informed throughout the process and was completed on time. The only way I wouldnt come back here is if I moved out of state.

Fantastic - Claim service, communication, quality, fast and great, courteous people with which to work! Highly recommend!

My sons car was hit in a rear end collision. we took it to this repair shop. were given a estimate of roughly 4000.00 the insurance company agreed and sent a check. after they stared working on it they some how found another 4000,00 with of damage. BS what they found was loss of revenue due to no one driving right now due to covid and are scalping people and insurance companys for loss of revenue

I have used Rutherford for the first time 6 months ago and they were very professional and their work was excellent! Another mishap caused me to return and they did not disappoint with service, professionalism and quality work! You guys rock! Thank you for going behind to help me!

Awesome place to do business. We have an F350 pickup that had significant damage to the box from when a trailer collapsed on it. Our estimator answered all of our initial questions on the work, then gave us status updates every day or two while the work was in progress. And the truck now looks good as new. We couldnt have asked for more or better service.

Had an issue with the hatch lock. Which was a part that was replaced before due to an accident. They gladly got the part ordered. called the day before the appointment to check and were completed in short time. My wife even said it looks like they washed her car too which was an unexpected bonus.

Refused to attempt to fix my 2008 Saab 9-3, stating they were afraid they would be unable to find parts. Damage was on the driver side front door and was minimal. Lazy and unwilling to put any effort in at all.

I have worked with Rutherford on a few different projects and they have been great!! Keep up the good work.

I was referred to Rutherfords by my Tow Service, I had no idea where to take my vehicle that was heavily damaged by an object that flew out the back of a moving truck. I had a very good experience with Rutherfords and they did an excellent jib on my vehicle. I had touch up work on several places and you cant.. you would never know it difference. They communicated with me during the process and were very friendly. They are no second rate shop..if you have a nice car then you will want to go here.

Josh and John handled everything like pros, and the technician (I forgot his name) did an awesome job! Quick turn around time on the repair and constant updates on the status.Take your vehicle here for top notch service and workmanship.Thank you Team Rutherford!

Rutherford is dedicated to quality and customer service! I have been taking my vehicles to Rutherford for body work for the past 20 years, and just picked my SUV up today after having repair work done from a recent accident. They consistently have the customers best interest in mind, and they take great pride in the quality of their work. They communicated with the insurance company, and always reached out to me long before the insurance adjuster with updates. They were proactive in keeping me well informed, they were upfront and honest about all aspects of the repair process, and quickly responded to all questions that I had along the way. They did a fantastic job of keeping my costs at a bare minimum, while insisting on quality parts from the insurance company. The entire process was incredibly simple, and when I picked up my vehicle, I could see that they even repaired shoddy work that had been done by another cheap body shop that I had visited a couple years back (which I will never do again!). I will continue taking my business to Rutherford, and I highly recommend them to anyone in need of a high-quality, reputable body shop.

The people here are so nice. The guy at the front desk took me home when I didnt have a ride. He even gave me something to eat when I was starving. Great place to take your car!

Took my car here after being rear ended. From initial quote, to rental car, to picking my car up, this company was great. Customer service exceeded my expectations. I was very pleased with the repair work as well. I would recommend this company to anyone in need of their services.

If you happen to have and love an older, classic or antique car, dont bother calling these people. They refuse to even meet with you if your vehicle is 20 or more years old/ I have upwards of 3K to spend on cosmetic work for my 20 year old Thunderbird - and you people wouldnt take my business. Fine I am sure someone else will happily take my money.

Very friendly, extremely helpful. Would recommend this place for body work.

Job well done

Came in for a repair after someone backed into my car. Paint match was very well done. It was easy enough to have them do it paid by the other guys insurance. Everyone I dealt with who worked there was very nice. If Im ever in another unfortunate car situation again that requires it, Rutherford will definitely get my business again.

The women that work there are pretty much the worst customer service people you could ever meet. Cold, and rude. No idea how they landed that job. Hopefully they make minimum wage, because they arent worth any more. I think that the mega rude lady who runs it and the receptionist must have some love thing going on, only way to explain how she got the job!2 stars because the guys were at least friendly.

Car has been in the shop for over a month. Supposedly had waited for parts and weeks go by and there still not done, Ive called and dont get a call back so I guess you have to pop up. This business has a D- on Better business bureau and I can see why. DO NOT give your vehicle to this business, highly disappointing

Marks a great guy knows his stuff

My boyfriend recommended Rutherford because he said they do great work. What an understatement! They do amazing work! They repaired the passenger side fender and the front bumper. This included repainting the replaced/repaired parts and blending the paint so that you could not differentiate between what was repaired and what wasn’t. My car looks brand new inside and out! Yes inside! They detailed the inside of my car! It has the new car smell and it is soooo clean it’s ridiculous! And the outside repairs... fabulous, amazing, exceeded my expectations to the 100th degree! To say I’m pleased is the understatement of the year! I’m ecstatic!!!!! Thank you Ruthetford!!! And thank you Donald for recommending them!!!!’ 😁😁😁

Unfortunately we have been rear ended four times with different family members cars being hit. I blame the cell phone.Rutherford is the best place to get Auto Body repair center. Very friendly staff and the explain everything and take care of all paperwork.

Great service. Great repairs.

Very friendly staff however my 3 day repair estimate took upwards of two weeks after comming in 4 times on dates they said it would be finished. Paint work was good but used non-oem tail lights. I was also was met with resistance when I asked for MY old parts back. However the gentleman handling my claim was very helpful and the shop went through a little extra work to try to replace my aftermarket parts correctly. Overall Im on the fence with this shop as its my first and only body shop experience.

The lady was ultra rude and had her dog in her lap the entire time while she acted unprofessional. Terrible communication skills and tried to pawn it off on us. The rest of the staff was great and professional, however, I cant recommend that anyone has the privilege of dealing with her for the sake of getting their car repaired.

Pretty awesome service!! I took my car when I got in a car accident for the first time and the process was smooth and did a heck of a job. Took my other car to the one in Canal Winchester service was good but not as good as Pickerington my car is currently there, they make it a very smooth process and keep you informed along the way. The people are great. Definately recomend this shop!

Very friendly and fast.

Very professional, friendly and fast. Body repair is beautiful. Looks like new!

Did a great repair on my Jeep

The claim estimator was friendly enough at first. But he took awhile to give me my estimate (well over an hour) and he was clearly annoyed when I called about the status of the estimate. I am pretty sure he high balled the estimate to basically tell me to get lost. (I had gotten two other estimates well below his estimate).

Staff was friendly but upper management was rude. Poor quality repair, paint started chipping on affected areas within 6 mos. Left several voice mails regarding the paint chipping and to schedule a follow up apt over several months and did not receive a call back. Had to get insurance company involved and file a complaint.

This place is absolutely terrible to work with. They are the most expensive, cheap repair shop. Shoddy work, top dollar.

Do not waste your money here

Always had great success with this shop!

Girlfriend went here a few months back. Estimator was friendly. However, the woman running this shop apparently hates her insurance (Progressive) and they wont work with them, because of a personal fight. Had to go elsewhere.

Efficient work

Excellent care and service

Dont waist your time here

Always professional

Very nice, friendly & fast