Super cute store - so much to see. It reminds me of Anthropologie, Urban Outfitters, and Free People all in one! Adorable dresses, jackets, and tops! Lovely candles, purses, and adorable plants. I bought two necklaces – you will LOVE the jewelry! The owner loves what she does, and it is communicated in the warm, inviting atmosphere in the store. Very clean, neat, and organized, as well! I love to shop in Phoenixville to support local shop owners! Threads Marketplace is a must-stop store while there!
Sizing is not inclusive in the slightest- S M L so no point to going if you don’t have the correct body type. And they’re sales assistants just gossip the whole time you’re in store.
I had just bought a super cute jacket from the store when my parents and I ran into our old neighbors we hadn’t seen in 15 years! So naturally, we all stopped to chat and catch up. Maybe 10 minutes max. It really wasn’t a big deal but the workers in there were NOT happy about it. They made me me feel so uncomfortable. No one ever said anything but honestly, they didn’t need to. All I’ll say is, if looks could kill… theirs would have slaughtered us. Their whispers weren’t appreciated either. As soon as we left both my mother and I looked at each other like, what just happened?? So I knew it wasn’t just me feeling it. It felt so uncomfortable. Lucky for me my mother doesn’t care one BIT what others think of her lol. Cute store but will probably never go back.
Not sure if I’ll come back. Cute clothing, but I felt like I couldn’t shop in peace - seems like they’re very picky with how they do things. There were so many workers on the floor staring and coming up to me as I was trying to shop. They insisted on taking any clothing that I had in my hand and putting it into a dressing room even if I didn’t want to try it on. It was an odd first experience.
Was more dragged in here so my girlfriend and her sister could shop. They found some nice clothes and were happy. The staff was also super friendly to all of us.The store also has other cool stuff for sale and lots of nice/exotic plants too. I wasn’t bored and will definitely be back for some plants!
Really unique clothes, nice staff, limited sizes though
Recently moved to Phoenixville and this store is such a treat! Lots of cute trendy pieces and at reasonable prices. Would recommend checking it out if youre in the area (or shopping online if youre not).
My daughter and I walked in an immediately Tammy greeted us. We walked around the store and my daughter loved almost everything. Tammy was very nice, helped my daughter with some jewelry that we did buy. The experience was awesome. Tammy was great all around!! We will definitely come back bc my daughter loved a lot of things there.
I always stop i this shop when I am on Bridge Street. The owners are lovely and the store set up is always new and up to date. I recently purchased a jean jacket that I am obsessed with. Love this store!
Threads Marketplace is my absolute go-to for all-things fashionable and fabulous. Whether I am seasonally shopping for some new statement pieces in my wardrobe or I am on the hunt for the perfect gift, Ashley always provides the most hands-on help, especially when searching for something that I can get fast that is also a wow! Thank you for always going above and beyond for the best experience, every single time!
This is an awesome boutique with beautiful clothes and homewares! I went to find a couple of new outfits. Everyone was very friendly and helpful by getting different sizes and giving suggestions when I asked for it. Overall great customer service and products. I love the pieces that I purchased. Definitely will shop here again!
Had the most wonderful time at Threads where they assisted my husband and myself in arranging our very first terrariums!!!!! There was wine and snacks and friendly helpful staff. It was fun to browse in the store and really appreciate the array of merchandise without feeling pressured. It felt more like going to a friends house for a party. I will definitely go back soon to buy some more things the clothes were just adorable and also the jewelry
We had a wonderful experience yesterday! Needed to find a special outfit for my daughter and we were treated so well! They made my daughter feel like a VIP and the outfits that we chose are beautiful!!! I can’t wait until we need to shop for summer outfits, as we will be coming back!!! Highly recommend !
One of thee hippest stores in Chester County. Like a Anthropologie meets.....I don’t know what, but it’s a great store! Quality unique products, great variety and awesome customer service. I’m 50 and definitely not slender and I found lots of clothes and products for me too. This place has quality, creativity and passion in its details throughout the entire store. 👍🏼👍🏼
This store is exactly what Phoenixville needed! the perfect combination of adorable trendy clothing, housewares and beauty products. The owners are so friendly and helpful. AND they are dog friendly! We walk into town with our dogs a few nights a week and its nice to be able to stroll through a store without making one of use stand outside with the dogs :)
I had such a great experience at Treads Marketplace! Not only are their clothes super cute, affordable and good quality the staff was friendly and helpful. One of the store owners, Ashley helped me pick out some amazing outfits for my boyfriend, mom, sister and myself! Loved the vibe and cant wait to shop again!
They made me pay a fee for them helping me
Love this shop! The owner and employees were so helpful! They also have the cutest pup who greets you at the door. Im so happy to see downtown Phoenixville flourishing.
I have purchased quite a few pieces from Threads Marketplace and I am thrilled about all of them. Outstanding customer service and support both online and in their store. Visit the store and youll see what I mean.
Update: I’m reducing my previous 5 star review because of a terrible experience I had with Threads. I had purchased a few more items from the store, didn’t end up wearing one of the skirts, went back to the store to return it (3 weeks later), and they refused to accept the return or offer any store credit because they only have a TWO WEEK return window. I mentioned I wasn’t aware of this policy since the store is new, they didn’t mention it when purchasing, nor is there any clearly marked signs of this when you are purchasing. She clearly did not empathize and instead just said “it’s at the very bottom of the receipt.” While, yes, I should’ve have checked the receipt, I mentioned how most retail is 30 day return and, even after then, can offer the option for store credit. She refused to even offer store credit or take responsibility that this is a new store and should tell their customers that their return policy is different than the industry norms. I am extremely disappointed in this service and would’ve otherwise been a repeat customer but now I will never shop at Threads again. Instead, I’ll take my service back to Nordstrom where you can pay the same amount, have more options, receive excellent customer service, and a much better return policy. I advise you do the same and have already mentioned the same thing to my local friends. Big shame.Re: Threads Reply to My Negative Review:You mention your return policy is stated on the website (which when purchasing in-store is useless) and on the receipt (fair point, but many people dont look at the receipt until they go to return the item) but then you say you have your terms and conditions clearly stated in store and online. Please explain to me how a website & a receipt (which is only printed after purchase and put into your bag) qualify as being clearly stated in store. THAT is my problem. You DONT have it clearly stated in store and my suggestion is that you do this and have a courteous sign at the register, or at least verbally tell people your policy upon check out (especially for new customers).I respect guidelines, but for making this policy accessible by only fine print techniques is deceitful. If customers continue to feel cheated, and you make no effort to address or resolve it, you will continue to lose otherwise lifelong customers. Small business or not, I shop where I feel valued and respected as a customer and your service (or lack there of) is unacceptable for any business.
I feel like a fashion icon with my new Golas! Amazing staff, Great products, fun store. Thanks for the glass of wine while I shopped!
Fantastic experience with this company. I have only purchased twice on the Internet through Amazon. threads Marketplace will be my GOTO Internet site for anything I am searching for in future.
I found something that was clearly 20% off then they charged me full price.It also had a bod odor
Wonderful hidden gem in downtown Phoenixville. Trendy gifts, hip clothes & a glass of wine will make anyone’s shopping experience enlightened, especially with the assistance of the fab owners (and their cute puppy, too!). I will definitely be returning sooner rather than later—- and so should you!
Very nice selection of merchandise. Tammy was very helpful & friendly!
Great boutique where there are a variety of unique items for everyone! I am looking forward to going back again and again! The owners and staff could not be any nicer.
Wonderful addition to our town, gorgeous space, incredible one of a kind items, very friendly and helpful. So much fun.
Great selection, great staff. They also have a sweet mannered dog that hangs out in the shop (didnt trigger any allergies from me either).
Love the atmosphere and you can tell that the goods being sold have been carefully selected!
The owners are very down to earth people, have great merchandise, and love the town of Phoenixville! We need more shops like this in town!
Can always find something cute & unique here!
Everyone was so friendly and helpful!!! The merchandise is really nice!!!
Pretty bad selection and it smelt bad