I dropped my car off there this morning for an array of auto issues and an oil change. I was greeted by Tony who was behind the coolest desk Id ever seen. We had a brief chat about what I was experiencing in the car and he called me later in the afternoon.He clearly explained the issues he was seeing, did some research and found an open memo regarding my transmission from Nissan. A less scrupulous person could have used this as an opportunity to cash in on a costly repair. Instead, he encouraged me to check in with the dealership and they indicated they had extended warranties for this very issue, saving me thousands.My girlfriend picked the car up later in the day and said she was charmed by how polite and helpful the man was behind his sweet desk. This was our first time there, but it wont be the last (but hopefully our next visit wont be in the near future!)
Saunders auto body was so helpful with my flat tire. I will certainly call on them again when necessary.
I went to Saunders for my first inspection and was very pleased with the service. Saunders was fast and very professional. As a policy, he doesnt do any work until he confirms it with the customer, so I wasnt surprised at the end by the exhaust work I needed to pass inspection. He also warned me about potential issues my car might have in the future.
Been here a couple of times now and every time theyre quick, straightforward, and helpful. No nickle-and-diming or hard sells on unnecessary services, they tell you what you need and what its going to take to accomplish.
Great company, Great prices and Great people. Highly recommend this company. Installers were on time, pleasant, knowledgeable, and cleaned up after finishing installation of quality products. Would highly recommend to anyone. 5 star service.
Best Automotive experience I’ve ever had.
Great place, top notch work. Their mechanic is the best in the entire area!!
Most honest mechanic in Phoenixville. You just dont find garages like this anymore. Old school service and low prices.
Love these guys. Honest and fast. They deserve the great reputation!
I moved from Delaware and was confused with the inspection process. Luckily I brought my car to Saunders. Tony was very helpful. I didnt have a print out of my insurance card so he offered me the option to text or email it. I dropped my car off and went to work, midday I received a call that it was finished and everything was fine. I was half expecting to get a list of problems with my car (2013 Fiat) since most places generally find something wrong with your car to bump up the price. The cost for safety & emissions was very reasonable. I will 100% bring my car here. This is the first honest mechanic I have encountered!
I was in a serious Pickle. Tony at Saunders was calm, when I was purdy freaked out, he took care of me and my car at a fair price, quickly. I am so glad I trusted them with my car!
Good guys but poor Customer Service. I had dealt with them for MANY years and several vehicles but will NEVER take a car there, ever again. When the Customer Service was good it was really good, and when it was bad, it was REALLY BAD.
Service with a smile. Doesnt steer you wrong. Always take my vehicles there.
Tony is an honest guy and prices are always reasonable.
Great honest mechanic. His prices are good and he does great work. I’ve been going here for about 2 years now and they’re great at fitting you in and they get the job done well and you know your not being overcharged for the work.
Saunders Auto Center solved a problem with my O7 VW Passat that had an oil pressure warning. What I had worried would be an expensive repair, Tony found to be a faulty sensor. The repair cost was very reasonable, the service was fast, and Tony is a super nice guy, who I trust.I highly recommend Saunders Automotive Center because of their honesty, quality service, reasonable price, and dependably. Its not easy to find a good honest mechanic, but my search has succeeded by finding Saunders Auto Service.
A great local business to support. Tony and his staff are knowledgeable, professional, and fair. Theyll always diagnose your issues first and then go over what needs to be done. Thanks, saunders auto!
I went to Tony with a few issues with my car. He was upfront and honest. He kept in touch with me through the whole process. His pricing and service are second to none. Saunders has everything you want in a mechanic. Definitely going there for all my future work.
Within an hour, I had a perfectly functioning car!! This guy was so professional and punctual. Highly recommend this business!
The staff at this point are hard-working. Always explains clearly what they are going through and their prices are VERY competitive. Work is done ultra fast.
Great service and communication
I cant say enough positive things about my experience dealing with Tony. Ive been taking my cars there for over 5 years. Hes probably the most honest mechanic Ive ever dealt with. Hes great at explaining what the issue is, and never suggesting any unnecessary work. True story: one time my total ended up being $20 more than the estimate (for a valid reason, extra parts or labor I believe), I totally didnt mind and paid over the phone, and he left a $20 bill in my car when I picked it up after hours. Integrity like that is hard to find, and Ill be a Saunders Auto customer for life!
Been going there over 10 years. Whole family goes here! Excellent, honest service.
Ive had a lot of people recommend this place to me and I see why! It is a relatively small place, nowhere to chill but easily walkable to Bridge st. Definitely make yourself an appointment ahead of time.
Tony is absolutely the best. Friendly, knowledge, flexible and always always the best prices. Cant beat it!
I love how informal this place is. Its not the cheapest place Ive ever been to, but they never waste my time, which is ultimately more valuable.I ask for auto work. He gives me an estimate and a time. I either agree or decide to put it off. If I agree they do the work. No muss, no fuss. This is what I call professionalism.
Great guys! Gave me some free advice and saved me $200 by not having to buy a new tire. STS told me I had to buy a new tire. Got it patched and good to go. Highly recommend this local shop!!!!
Great shop reliable and respectful. Great place.
Fast service, friendly owner/mechanics and fair prices. So far theyve replaced a CV joint and the radiator in my 08 Jetta.
I failed to ask the mechanics name. He was very nice and professional. He took the time to explain the issue with my car to my husband and I. He even gave us a discount. Its so hard for me to find a decent mechanic so Im so glad I found this shop.
Absolutely the best. Does his best to fit you in as soon as possible and gets the work done quickly and effectively.
I have been here twice in the last 6 months and had a great experience both times.- basic oil change and inspection.- they were able to resolve a 2 year old issue with a gas smell coming from my vehicle after another Garage performed work on my car which created the smell. Multiple auto places could not find the problem while Saunders found the problem and fixed it. Smell gone since the repair!I will not hesitate recommending them in the future.
Great company, Great prices and Great people. Highly recommend this company. Installers were on time, pleasant, knowledgeable, and cleaned up after finishing installation of quality products. Would highly recommend to anyone. 5 star service.
Very pleasant experience ! Friendly and great service
Tony is intelligent, honest, and hard-working. Always explains eloquently, prices are VERY competitive. Work is done ultra fast.
Friendly, quick service at a very reasonable price. This is a family run business, and it shows.
Top notch mechanics. Great neighborhood shop where you can feel comortable leaving your car with them.
Very friendly staff with reasonable pricing! Had my truck in for inspection and couldnt be happier!
Good guy good place
Shockingly horrible customer service. I hardly know what to say. My van sat there for 11 days and the guy just said “I don’t know what’s wrong with your van. There’s a lot wrong with it.” and that’s it. I asked if they had any plan to move forward or should I take it elsewhere, and he said I should take it somewhere else. just WOW.
Weve been using Saunders since it was the original owner. We love them! My car is getting inspected right as I wrote this too! Very trusted!!
Great people!! Have been getting carsserviced there for years
Came back to get my car inspected here because they were so polite last year. Dont let the cover fool you.
Can’t say enough good things about this place! All my friends and family have been going there for years!
Great serviceGreat peopleVery honest and trustworthyReasonable pricesThis is the only place we take our cars
On time good service!!!! ty tony
Honest quality mechanic with fair prices in the heart of Phoenixville. What more could you ask for?
Finally! An honest mechanic!
Great owner, and very good mechanics
Tony is an awesome guy
Tony takes care of his clientele well.
Great employees
Nice people