Tom is an excellent mechanic! He clearly explains what work needs be done, and completes the job fast. This is a great family owned business that has fair prices for exceptional work.

Carters Saab Service is a fantastic place to get work done, and it doesnt have to be a Saab- thats just their specialty. Broke down right in front of their shop when my clutch fan broke and pierced the radiator. This was about 5:00PM, they had a new radiator, fan clutch, fan ready to go by the next morning, by 2:00PM it was finished. Tom (owner) went above and beyond and I most certainly recommend his services.

Excellent service. Came in for a non working taillight on a Saab 900s, he fixed it in under and hour. Tom knew exactly what to do. Straight forward and easy to communicate with.

Called from 3 states away and they were able to help me with my problem and get me back on the road within minutes!!! Great service even if I wasnt in person!

This place totally took advantage of my son. Charged him over $700 for a few exhaust leaks and the inspection. Since his last inspection the car had 800 miles put on it and was previously inspected at a dealer. Place “says” it needed a ton of work. Supposedly the exhaust was rebuilt yet he gets it home and it still has an exhaust leak! Plus they had it almost 2 weeks! Took advantage of my trusting adult autistic son.

Tom Carter is as honest as they come. Safely take your Saab to him. You wont feel like youre being sold anything you dont need.

The man knows Saab s and does other makes also. Very knowledgeable Tech and honest. Very straight forward man, unfortunately some people cant handle that.

Excellent service. Better than all other Saab repair places I could find.

Tom is one of the most knowledgeable Saab mechanics I have ever met. He too is an enthusiast and most important honest! I wish I knew about his shop from day one of owning my Saab. Thanks, Tom for all your help!

Great guy! Thanks for your time and honest opinion regarding my TPMS issue today.

Located Carters Saab Services while looking for a Saab specialist to inspect a used 2009 9-5 Aero that I found online. I live in Utah and needed an advocate in the Philadelphia area who would give me a thorough, professional inspection, knew their Saab details, and would give me a no nonsense evaluation. Tom at Carters filled this role better than I could have imagined.Tom got the car in immediately and was extremely thorough going over it with a fine-tooth comb. He came up with several details the dealer was trying to pass as a non-issue. Tom saved me about a thousand bucks in little repairs, and did it all with first class service. Couldnt give a higher recommendation.

Tom from Carters Saab was unexpectedly helpful when it came to some backyard mechanic repairs. I was in the process of a brake & rotor change on a 1996 900S when my attempt to loosen the parking brake adjuster (to remove the rotor) dismantled the entire system inside of the rotor itself. A panicked phone call to Carters resulted in the receival of step by step instructions over the phone on how to reassemble the parking brake shoe, all out of good will. Tom was a huge help and made a huge difference in the course of my day, and I can not wait to further do business with them.

10+/10 Experience+quality+friendly and honest bussiness, will be going back 100 percent!

The man is honest and fair. Willing to work on any model car, but maybe the best Saab Mechanic on the east coast.

Top shelf quality

This is a great shop. I started going to Tom years ago when I had a Saab. Though she (my beloved Saab) is gone now, I still use Carters for all of our family vehicles. I trust his shop implicitly.

Thank you guys for the on time service. Awesome crew great work!!

Awesome people

Great Shop.

I highly recommend them for any vehicle

5 stars. Tom is the man!

While looking for a vehicle, Carters came up on a search as a place for used cars. I spent a minute or two looking at the vehicles at Carters (some were clearly for sale) and was immediately approached by the owner. When I told him why I was there, he replied that he wasnt trying to sell cars. He presumed I didnt know anything about Saabs and offered that I shouldnt buy a Saab if I didnt know anything about them. He then educated me on some of the finer points of Saab ownership, and how its probably not for me.Knowing your stuff is one thing. Being condescending and unhelpful is another.For sales or repairs, I couldnt recommend someone that has such a bad attitude with customers.

Save yourself the time and money.Go to Stories Garage. Its about 3miles away.