Buyer beware in regards to warranty returns. Associate Brian refused to warranty exchange an item. Very upsetting as they claim at any time you may exchange said items. Their computer systems are not connected as to where Auto Zones is, you can do exchanges without being judged/hassled - at any location with Auto Zone - and receive higher quality products and customer service.

Needed a battery for my remote. They even installed for me.

Had my wiper blade fly off. They helped me find the correct size and installed them. Im good to go!

My local store usually has what I need and the associates always are helpful and take good care of me.

Good customer service here. The employees are knowledgeable and want to help. The store is well stocked and seems to always have what I am after.

They were great changing out my battery. Even though there was a bit of a challenge. I really appreciated their help ensuring I had the right battery and that it was installed properly

Awesome! Great parts staff! Especially Trisha, very helpfull!

Ross & the store always are on point, helpful & polite. Happy to shop there

Customer service is first class. Treated with respect. They ensured I bought the exact part I needed for my car and installed it without having to ask. Entire experience was stress free and friendly. Store very clean and organized. I will definitely be a repeat customer.

I call to get a price on rotors the lady puts me on hold so long the phone would start ringing again instead of picking it up she continually puts the phone on hold without answering it. After i hang up and call back the lad then picks up and screams at me hold on so I immediately just get in my car and go there and first of all the place is empty I mention to the people at the desk I wasn’t happy with the way i was treated over the phone and the lady ignores me doesn’t even offer an apology never again will i spend money here.

Dude was more interested in flirting me up than selling me the right size part. Now Im stuck with parts I cant use bc I opened it

Stopped in about 8am for oil (which turned into 20 questions), and the customer service/sales guy, Liam, was chill. Being a guy, Im usually humbled when I explain I know zero about vehicles & their maintenance. But Liam was great, he helped and guided me through all my questions and whats good for my car. Im big on customer service and just based off of this experience Ill go back to that store to get the products Ill need.Appreciate you Liam🤙

Super helpful staff. Quick service. Decent prices

Very helpful workers! They even helped me put my new wipers on

Great place....friendly and courteous employees

The Guys in there during the day shift are the nicest and most helpful people ever. Had to make a few trips there for every thing we needed but were very happy.

I needed a tail light bulb. They sold me tail light bulbs. 5/5, would buy bulbs again.

Still have to wear mask... I have PTSD and anxiety plus panic attacks bcuz it... I was working on my agoraphobia b4 this virus now have to start over... Besides this was supposed to end Jun 4th Im going thru menopause

Staff here is very friendly, and willing to answer questions even over the phone. Prices are a bit high. If you know what youre getting ahead of time, shop the website for store pickup and use a coupon. Theres always at least 15% available or more if you know where to look. Then wait the 30 minutes and head over. Dont wait for any kind of your items are ready email like other stores send, Advance doesnt have them.

Fantastic people. Good selection. Order online n pickup discount is boss

Most of the employees here seem to have basic knowledge of vehicles if not more with the exception of a few. Did quite a bit of work on my car that I dont know if I wouldve been able to do without them. They also have pretty good deals most of the time if you look at their flyers

Bought many parts at Phoenixville store,always good service

THIS PLACE VERY POOR DO NOT GO THERE GOING DOWN HILL ALL THE WAY DOWN THE DRAIN

Reed was SUPER helpful, kind, and military friendly. Will come again

The staff is here a pendulum swing. Some will go out of their way to help, while others seem to wish youd just leave and go away. And my goodness, can somewhere there learn how to use a code reader?

Ive been shopping here for years, and for the most part the staff has been friendly and helpful in diagnosing car problems, recommending the parts needed, and describing the process of fixing them. Ive learned a lot by talking to folks here and enjoyed my experience. There does seem to be a high turnover rate, though. No one seems to stay for more than a year, so Ive seen generations come and go in the span of time Ive been a customer. I wonder why that is?

After getting an email with the weeks ads, I went through the link to the site, I found a deal on oil and filter combo. I purchased it and some transmission fluid. When I arrived I found the website had miss sent the info and that my vehicle did not qualify for the deal. The staff were excellent in helping me and fixing the problem. Website not so user friendly in Mobile mode but customer service is 5 Stars.

Went to get oil and a filter. Usually the guy Ross just looks up my vehicle and grabs the stuff for me. Today there was a woman, old man, and younger guy working. The two men barely looked in my direction and the woman rolled her eyes and proceeded to ask what I needed. After I told her the exact information I told Ross every time she asked more questions I didnt know the answer to. She said I would find the information in my owners manual. After two trips back to the truck to check the engine and the manual for the information she needed that I didnt know how to find I was annoyed. I figured if she couldnt be bothered to be helpful then I couldnt be bothered to spend my money there. Good thing AutoZone just opened. Thanks for your help lady.

Seems to be a standard representation of an Advance Auto Parts store. The shelves seemed to be stocked and in good order.

Parts associates are very helpful and quick to get what you need

Went to get the check engine light scanned for my car ended up talking to Tom. He was very rude, when we went out side the doors his immediate statement was wheres the car!? I replied with over there, a few parking spaces down, and I point to it. He then went on about how people never park close the the doors.If you want customers to park in a certain location for basic service, how about putting up some signs as the where people need to park. Or even asking nicely to move the car.The store is ok and there are better employees than Tom. They have stuff but never the things you need.

Very helpful staff, store is well laid out.

I didnt catch the mans name but the store had just opened and he saved the day. Very knowledgeable and beyond helpful!

I went there to buy a battery because my car decided not to start when I was at work 45 minutes away from home. The guys there were kind enough to give me a ride back to my car so that I didnt have to walk back with a 60 pound battery in hand. I definitely recommend going here.

The manager is cool. They do not always have what you need. But, its a great place when you need something general

Clean has almost everything. staff are very helpful

Awesome reasonable prices and friendly knowledgeable staff.

They are good at helping you find parts in the store.

Unfortunately what I needed was not in stock.. fortunately they deliver

Nice and knowlegable staff but I do wish that the prices were not so expensive compared to RockAuto. If i had the time to wait without a vehicle for a parts delivery I could hace saved upwards of $200.00!!

Very nice people and helpful

They always have what I need!

Went in around 6PM asking for an OBDII read. They said they couldn’t do it because it was dark out. The reason was safety. I was stunned and started to browse the store a little bit confused. Another worker told me if it wasn’t raining they’d do it.I work in a very safety consious environment where conditions are over analyzed to ensure apporpariate safety. For what is involved in scanning my cars computer, Its as simple as plugging something in and pressing a few buttons. This one does not make sense to me in the least. If there is a safety issue with their parking lot that I am not aware of, shame on them for exposing me, a customer to it without fixing it.Terrible service, will not be returning. Luckily their building another auto parts store down the street.

Good place for auto parts.

Basic parts U need are usually in supply with great helpful staff. If its not in stock they can ship quickly. Online ordering system still needs lots of improvement. Difficult and aggravating to use. Skip it if you dont need a headache.

Autozone is the way to go, much better quality parts.

Advanced Auto is the best, great parts at a great price. Love speed perk deals!

Got chemicals at a great price.

Very nice store, associate took me to the item I came in for...she was a pleasure to buy from..she is an asset to your company !!!

Friendly staff with good knowledge in assisting customers to resolve their issues.

Poor hours on sundays,should be open till 9,,other then that I shop there often get great service

Good place to get all your automotive needs

Good selection, good prices. Some of the staff are very knowledgeable.

I bought windshield wipers and they put them on for me for free (:

Gentleman who checked me out was extremely helpful! I needed a bulb for my tail light and he pulled everything up on the computer and got it for me right away.

Good service some days depending on the associates that are working

Good prices and helpful personnel.

They were very helpful and kind .

They helped replace headlight which is difficult to do yourself if you are not mechanically inclined

I was very unhappy with the service I received from Lee and Steve, I went to return my socket set because it was defective. He would not let me return my items, was extremely unprofessional, I had everything I needed to return it receipt exc, yet he claims the socket set didnt have the plastic wrap on it. Very poor service

Had what I was looking for. Quick in and out.

I got everything I needed and the staff was very helpful

Friendy staff, quick to help, easy to find.

Staff is helpful and knowledgeable about their products.

Worse service man i ever seen no more shopping from advance

Great selection for car parts

They need to stock the shelves better

Great place for parts, helpful people there

Always great service from mike !

Jayson knows his stuff!!!

Its in there

Sales help are very helpful

The employee are such a great help

Took one of my to Advanced Auto

Guys there are always helpful.

Rude staff Ive gone there 3 times and have been ignored charged a higher price than what the price said staff just unhelpful just down right rude!!!!!!!

Always have what you need

Helpful staff and good inventory

They didnt have what I needed but the man who helped me was very considerate.

The manager does not good!! is very racist!!

Great parts store

Service is slow and parts are expensive

Great place for autoparts

Its okay. Has what I need and its close by.

Good sir for parts, etc.

Always has the parts I need.

Okay selection. Expensive. I had to ask for help.

Very helpful

The service sucks here

Clean and quick

Adequate service

Diversity is here

Good place

Slow service

Everything

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Parts and accessories for your self.