Honestly they work with me even through my hard times. I appreciate everything they have done for me and are doing for me. Great place to rent from. Very friendly and understanding.

Teresa is just so friendly

The woman at the store was so rude and started saying ‘We don’t do short term rentals on mattresses anymore’ even before the other person at the store who was speaking to me, I did not utter anything related to short term or long term, I just asked about the concept, the prices and availability of the bed -set I was actually looking for. I had to leave because she was not welcoming at all. The moment she uttered ‘we are not doing short term on mattresses’ I was offended and also thought why would they name it a ‘Rent-a-center’. The same day a little while ago I visited another rent-a- center where the people were really nice but it was not close to my place, I had to drive to Phoenixville to get discriminated. I believe this preconceived perspective should change. I think at least to decide whether the person is looking to take advantage of the store one should hear out the customer but not by their ethnicity. They should at least warn/train this woman on how to treat all customers without discriminating by just looking at them. I am not a person who writes reviews but I want to speak out regarding this experience.

Convenience