So Im told to be here for a pick up on time or will be declined so I show up 45 minutes early to make sure. The Office staff were nice and friendly and told me I was next to be loaded and they will call me. I parked just inside the gate where any normal person would park if they are next. Im not in the way of anything but a forklift driver decides to tell me I cant park there. I tell him Im next but he doesnt care. I ask then where do I park? He says out on the street. So great, I have to blindly back out through a gate out into a road and park. Does he even help to land guide me? Nope. If we cant park there put up a sign or put in on our pickup order. Still waiting to load. Hope the rest goes better.

We are making some great improvements here at American West Pallets! Come check us out and you will see that we are now the best pallet company in town. Efficiencies, process, and people are our keys! Your experience matters at AWP!

I got loaded in 30 min, great job

Even after reading the reviews I agreed to deliver to this place. Never again, they are on the nogo list !! Nearly 6 hours to get unloaded, i was an hour early !!

Slow as molasses to get loaded here, I have been backed into a dock for almost three hrs and no one has even bothered to load my trailer. I will say, this is my first and last time here. Wont be back, not even worth my time....

Why give me an appt. If u r not gonna unload me. 1 forklift driver. Lots of standing around workers and other trucks have come and gone. Why am i still here?