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Precision Roller
2102 W Quail Ave #1, Phoenix, AZ 85027, United States
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Precision Roller
Comments
Ed
Review №1

I order from Precision Roller a couple times a month. They always have what I need in stock and the prices are good. Ground shipping is always reasonable or free. Expedited shipping is a little salty but worth it when needed

Me
Review №2

Cant thank yall enough. I dropped my printer, the separation pad on the bottom broken into pieces. I ordered a replacement part on Thursday afternoon and it arrived Saturday by 12 pm. Instead of throwing my printer out of the window, Im happily printing away.

Av
Review №3

We were able ti pickup Lazer toner cartridges for Brother Lazer printer. This was a last minute purchase & we could not be happier with the customer service we received & the price for 3 Lazer Cartridges were fabulous.Thank you Precision Roller for your products & great price!

jo
Review №4

I could not be happier with Precision Roller! This was my first experience with them. I received cheerful helpful service from the receptionist and ordering department. The competition sells a refilled toner cartridge for $80; Precision Roller sold their compatible version to me for less than $16. It was ready for me to pick up locally within minutes of placing my order. It works perfectly. Excellent service and excellent value. Way to go!

Ph
Review №5

After placing an order with this company for the first time, i made a mistake and ordered a tool that wasnt magnetized. i contacted support and since the shipping was so expensive to ship back, they told me that they would reimburse me and that i could keep the tool. tool wont do much for me but the fact that they worked with me and my mistake, said lots. great job!

TA
Review №6

I am an office manager and was online trying to find a good deal on a toner cartridge the cost factor purchasing from the manufacturer was just shy of $400. I found Precision Roller online, checked their reviews and checked what the warranty and return policy entailed. It was a quick and smooth transaction and with shipping the cartridge cost $90. I was skeptical, for that price, but I have to say was so impressed when we received the cartridge and started using it. I have most certainly found us a new toner supply company!

Ca
Review №7

The best website around for parts and toner. beautiful construction, everything laid out well. So easy to navigate. If you ever do require help, super helpful staff. Great tracking system for orders. Good all around experience. Thank you!

Ro
Review №8

Amazing company. I purchased 3 Minolta imaging drums for a Minolta Magic Color 5670en and we discovered one of the units was defective from some tests we ran with Minolta support. A very rare occurrence. Not a normal situation. Neither was this...I called Precision Roller and explained to them the situation and Sheri was so helpful, they immediately shipped another one next day air to us! Took all of 5 minutes. That is extraordinary customer service. You can purchase these products from other businesses however you cannot get nor buy customer service like that! In business, invariably problems will occur. Its not the problem that bothers people so much, its how the business responds to those situations that make a difference! It is people like Sheri and their entire staff which will have me recommending them to my clients and other business owners. Robert Smith

ti
Review №9

Excellent company to order from!! My order shipped within 24 hours. I will be a lifelong customer.

Pe
Review №10

I own an insurance agency. Yesterday morning my Dell printer died. A new fuser was needed. I considered a new printer but knew it would be very expensive to reconfigure all the users, networks and firewalls. I found Precision Roller on-line. I ordered the part Tuesday 10:26AM. I paid for overnight delivery. It is Wednesday morning 10:00AM and the part in in and we are back up and running! Awesome fast service.!!

J.
Review №11

Precision Roller had the printer ink cartridges I needed. Id been to multiple places searching. Finally, I took my sons advice and called around. Precision Roller had it in stock. With the help of my GPS, I reached their office and now have my ink.

Ce
Review №12

Great customer service, affordable pricing, and very quick turn around time. Precision Roller is the best! Thank you

PO
Review №13

My 11-year old Xerox 6180N was jamming all the time and I figured out the roller was too old and smooth to do its job. I ordered a replacement roller from Precision Roller, it came in a couple of days, put it in my machine, and voila, back to its old self. Thanks.

Jo
Review №14

Works great under pressure. All alone at the front desk with 4 people waiting and tech support. Know their customers and get orders as quickly as its available, or if you order and arrive to soon theyll get it pulled and on your way!

Sw
Review №15

I have been using Precision Roller for more than 6 years for our church printer/copier supplies. They are courteous and professional. They are an excellent company who deliver on time and if by chance there is a problem they are quick to respond and fix it. We will continue to use them in the future.

Be
Review №16

We ordered some parts to repair our scanner. The carrier did not make the delivery attempt during our business hours, we requested a redelivery on a monday and they didnt try to deliver until saturday. Then they made the delivery to a residence down the street from us. Through all of this Christine helped us try to find the package and get it delivered to us. Eventually they sent us a replacement with another carrier at no charge. Ive installed the parts and they are working great. I will definitely order from Precision Roller again because they took care of us and we got exactly what we needed at a better price than I found at any other company online.

De
Review №17

Needed a part for my printer and founded it on this site! My machine is a little outdated so i was happy to find it. Came in on time and worked great

Si
Review №18

Great prices for printer supplies. I order online and pickup at their facility because Im local.

Ca
Review №19

Great company. Best service and awesome company.

B.
Review №20

Great prices. Lots of parts in stock. Friendly service

Ca
Review №21

Gabi always takes care of me good knowledge and courtesy.

St
Review №22

Great prices, knowledgeable guys in the front, usually buy all my printer repair parts here.

Ge
Review №23

Ive been using them for many years,This is a great company in all respects .

Me
Review №24

(y) (y) Great price. Great service. Great staff.

Br
Review №25

Great inventory of toner cartridges at good prices locally.

Ke
Review №26

Quick service, helpful and price compares better to any other search.

Ma
Review №27

Amazing prices and great shipping!

Sc
Review №28

Excellent Service, Prices & Products are awesome always delivered promptly & as promised

ΖΕ
Review №29

Very good cooperation! thank you.

Ri
Review №30

Awesome customer service there

To
Review №31

Great company.Anything for office equipment

Sc
Review №32

Great fast service

Sa
Review №33

Best around

Ve
Review №34

Efficient

Information
8 Photos
34 Comments
4.9 Rating
  • Address:2102 W Quail Ave #1, Phoenix, AZ 85027, United States
  • Site:https://precisionroller.com/
  • Phone:+1 623-581-3330
Categories
  • Office supply store
  • Photocopiers supplier
  • Printing equipment and supplies
  • Toner cartridge supplier
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Service options
  • Curbside pickup:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Payments
  • Cheques:Yes
  • Credit cards:Yes
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