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Storage King USA
7111 W Indian School Rd, Phoenix, AZ 85033, United States
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Storage King USA
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Gu
Review №1

Good clean spot the ask for Bryan he was helpful friendly went above what other places do to help you get the storage units he is the man on the property im telling you if you a spot to get a storage unit come to storage king USA LIKE I SAID ASK BRYAN HE WILL GET IT DONE QUICK

An
Review №2

I wanna say Thank You! to Ryan. Being my first time renting a storage unit he made the entire transaction smooth and easy. He had a smile and had all the patience while I learded a new process.

Su
Review №3

Ok! So I’ve been with storage king for about a year. Today I needed to get a bigger unit and Ryan helped me! I felt very welcome there and it is very clean and organized. I have never had a problem with storage king and they are definitely here to help you and get you what you need.

Ja
Review №4

I have a great experience at this location Ryan Miguel the store manager was very nice and helpful. He is amazing!!! Great customer service!!! I will give him 6 stars!!!

no
Review №5

The storage I thought It was on hold was rented out.. but! Thank you Ryan quick thinking and finding a solution we found one & got one. Just in time as we did needed one asap. Thank you Ryan with his best customer service!

Ve
Review №6

Jorge was so helpful, made sure I was content with pricing the size of unitAnd the hours to kid and unloadFed recommend this storage place !!Supper cleannnnnThe deals were Greatt!!!!!

Ry
Review №7

Honestly the nicest people to deal with. I buy auctions and the manager was very helpful in getting my paperwork handled and let me in the units with no delay. what a great guy and clean facility. getting in and out of parking lot was a bit tricky but doable. highly recomme d us storage centers.

ka
Review №8

After looking for storage I drove from CT to AZ and stored my belongings with Cube Smart in NOV 2020.Now a new company takes over and I get a $50 increase, at a time that people are struggling and without work, during a pandemic. This is horrible. Storage king USA

Le
Review №9

They work real well with you. Great customer service. Great attitudes.

Sh
Review №10

If you need a storage this is the place to go not only did I feel at home I felt like I knew the workers forever they were very helpful and very kind and made sure I had the best deal very secure and safe place thank you Storage King

Sh
Review №11

Hey everyone youre looking for a storage this is the place to go they help me theyre very understanding and friendly I felt right at home like if Ive known them forever very comfortable safe place to storage your belongings keep the good work up and yes you all you will love storing here also

Tr
Review №12

Clean. Good, secure location. Friendly staff.

Al
Review №13

George was super nice! very informative, energetic, talkative and showed interest in his job. Very polite as well. The prices are great for the unit I got. Showed interest in what my familys needs were. Thank you so much for the pleasant experience.

Ca
Review №14

Manager Mynor very helpful. Has great customer service. Thank u so much 🙏

Si
Review №15

Mynor A gave us terrific customer service ..i am telling all my friends about storage king n aak for. Mynor A ..Thank u so much Mynor

Ch
Review №16

Clean and staff are nice. Well on the phone

Hu
Review №17

Awesome place to store personal belongings as a truck driver customer service rep very welcoming and professional ( George)highly recommended if storage is neededHugh Lovett

Ru
Review №18

Thank you George Saca, for getting me in and out with affordable storage unit. It was quick and easy and customer service was perfect

FR
Review №19

Keith was energetic, friendly and very helpful. I was driving from Vegas to Phoenix and he was in contact with me to make sure I got there ok. He also checked to see if the load I was carrying was going to be too much for the unit I reserved. He greeted me as I pulled into the lot and provided great customer service the entire time.

Ro
Review №20

Customer service is amazing! I felt very welcomed and was given what I needed right away. Very polite, professional and fast paced. The security is top notched. I could have not asked for more. Thank you so much for the services you provided. One satisfied customer!! :)

Te
Review №21

Been using since the late nineties. Great customer service

NT
Review №22

I was looking for a storage to store my belongings and I was very impressed when I found this US Storage Centers. I found the right place and I met Jennifer. She is a very professional and knowledgable woman, and showed me the right unit at a great price. The property including the unite was clean and easy-access. I will recommend this property to my friends and to ask for Jennifer for the great customer service that she provided to me.

Da
Review №23

Been sitting outside waiting for over an hour for someone to show up so i can pay my storage and get my things the sign outside says they would return shortly after 1 its after 2 absolutely unacceptable i called the phone number it went to a call center that said they couldnt do anything for me and that i should ask them why they were late returning 😠😠😠😠😠😠 you want me to pay for the full last month but you cant even have someone here to take my damn payment and unlock my storage thank god i didnt go to uhaul first wouldve wasted an entire day of costs

Ar
Review №24

George was amazing, funny and very helpful. Showed us the unit and got us what we needed! Great customer service!

Ha
Review №25

Very friendly and helpful and honest employees not just trying to upscale really want customers to be happy with their purchase.

Ku
Review №26

Perfect service form George when I went in today, very pleasant conversation and took care of everything for me, thank you.

Ve
Review №27

I call here to see if there was a storage unit available an Jorge likely help me out with one that i needed, he was very helpful, great customer service as well.

Fr
Review №28

Terrible. My unit was all rat droppings and urine. Homeless people was panhandling in the parking lot. Was charged a month after being 5 days past due. Had to move out because of the Filth

Gr
Review №29

Yes to what others have said. The customer service is top notch. I’m a company owner leasing a space for one of our mobile units. Enrique made it happen. Facility is clean and secure. They care about what they do and it shows. Many thanks, to Enrique and the team here!

CR
Review №30

Good service. George the manager was really cool person and nice helped a lot thanks George

An
Review №31

George was very friendly and helpful! He answered all my questions and I had a lot!

am
Review №32

I had an amazing experience here with Jennifer and Tasia. These ladies were very helpful during my difficult time. I strongly suggest going here if you need storage. 😘

Ri
Review №33

Such a great experience want to thank George for all his help great place to rent a storage unit thank you George

ta
Review №34

Thank you for your amazing customer service Jennifer. Was helpful from start to finish. Definitely recommending this location to family and friends...oh and ask for Jennifer!

Ma
Review №35

Love the customer service and the sense of humor, I greatly recommend this place for your storage needs, Im satisfied thanks.......

Sa
Review №36

This is a great Storage center! I have had only Great experiences with Enrique!! He stayed 30 min later for me after they closed, so I could get everything out of my U-haul! That’s what I call great customer service! I highly recommend this place! 👍

Ta
Review №37

Enrique was very helpful and he was the best customer service representative I have dealt with in a long time. I reserved my unit online and wad told the property manager would call to touch base in the morning and he did. Its a nice change to be treated like your business is appreciated and Enrique did just that!!

He
Review №38

Outstanding service from the staff. Very friendly and welcoming.Jennifer with the pretty eyes was very professional when it was time for me to close my unit. Will definitely be coming back once I need more storage.

El
Review №39

George did an excellent job on getting me the storage I need

Ma
Review №40

Jennifer was very helpfull in showing me the different size of storage. I got what I needed. And the price is pretty fair. Im happy with it.12/12/2018: I lost my key and Enrique and Marissa helped cut my lock open. They were very helpful and professional. Thank you both for helping me out.

Ma
Review №41

Jennifer was great and very informative. Shes a pleasant person and Ill definitely be referring everyone who ask where is the best storage facility in Phoenix. 7111 west Indian School Road. Check them out for storage. Reasonable rates clean storage area and secured.

Va
Review №42

Jennifer is the best. Her smile is what you need to see when entering any business. Shes very knowledge about the units. You get what you need. She will check to make sure you get a discount if any are available. Very enjoyable experience. Go check it out.

FL
Review №43

Enrique has been a very great customer service representative at the front desk. Hes always helpful patient and knowledgeable about every single detail I needed to know when I setup my account about almost 3 months ago. He he really was awesome and adequate of getting me around showing you my unit everything I needed to know explaining paperwork and everything. I appreciate Enrique and your company for getting me a new storage unit and keeping my stuff safe.

Ca
Review №44

Jorge was really nice, great customer service, very friendly and service was quick and easy

Jo
Review №45

Enrique Hernandez was amazing!!! He made me feel very welcomed, helped me find the perfect storage unit for me. The customer service was amazing, Wish I had more stars to give!!!

ke
Review №46

Very poor customer service. The manager is completely incompetent on how to run his business.

Gu
Review №47

Today I had to pay my unit, I was very happy to make my payment in the office at 27ave and Indian school, since I met Jennifer with that wonderful smile and those lovely eyes!, She attended super professional, note she does work in that location, and she was working in different location, I would change to her location for how professional she is .....

Ke
Review №48

This management team is simply excellent they are informative .knowledgable kind considerate very attentive professionals they make you feel important its been a great experience thx to Jennifer &Taisha ....Keith Johnson.

ce
Review №49

Was very happy with the service very professionalAnd very courteous looking forward to doing business with them thanks a lot Jennifer.

Ru
Review №50

Enrique was great he really helped us out in selecting a storage unit and made the process easy. Overall the staff is awsome.

Lo
Review №51

Very nice and helpful employees.

Ju
Review №52

Very pleased with my experience here, right when I walked in I was greeted with refreshing smiles. On the first day I was helped by tia and heather, they were very friendly and easy to talk to. Tia made me feel very welcome and I was pleasantly surprised considering Im a nervous person, and heather had answers to every question I asked, she was very kind to me.

Bl
Review №53

Mr. Enrique gave me great customer service. He is a very humble and professional man. I had a good first experience here. The place was clean and safe. I recommen this place to anyone.

Ro
Review №54

Enrique is the best. Very friendly and I recommend for a great value store here.He also has some great jokes, you will be glad you did. Customer service is amazing. Thanks Us Storage.

Ta
Review №55

Didn’t have the storage unit I rented online but the guy was super nice good customer service but I feel like it was a lot of paper work to do in order to rent the unit the process took 40 minutes

Ma
Review №56

Thank you Jennifer and Tasia, very nice girls and very welcoming and pleasant to work with, would recommend my friends and family.

Al
Review №57

My mom was looking for a storage. We came to this US Storage and we are pleased with the friendly service. Jennifer helped us out and showed us different units. Good prices and helpful, friendly staff.

To
Review №58

I want to say what a great service,I recieved from US Storage employee Enrique and especially great service from their employee Jennifer. They are amazing individuals and this facility is a great place, I am so glad that I did business with them. Definitely would recommend this businnes to others.Thank you Jennifer you are awesome.

Tr
Review №59

Tasia and Jennifers customer service was amazing and very personal I would recommend anyone to go visit them for there storage needs

Am
Review №60

Tasia and Jennifer were a great help and very accommodating.These girls rock!

An
Review №61

My experience was great. Jennifer was so helpful and nice. Do recommend

Ar
Review №62

Best service ever!! Enrique and her wife are very helpful and polite; besides the best prices around area. I recomend this storage.....keep the good service up!

Da
Review №63

Enrique was a great help. Got me the best deal with my storage. Great person to talk with about any information regarding moving and storing.

Li
Review №64

Enrique and Marcia gave us a great deal.Great customer service!

Yv
Review №65

Jennifer and Enrique are nice people as soon as you walk you are greeted with a smile very friendly atmosphere when I need to make arrangements on my storage they are very helpful and understanding.Thank you Jennifer and Enrique for everything you do to make sure your customers are being taken care of.

ti
Review №66

Really good customer Service,awesome actitud

Mc
Review №67

Thank you Jennifer, your the coolest one, on west and east ... very smiley helpful and informative. Great customer service Will recommend for storage needs.

Ro
Review №68

All I want to say is...AMAZING CUSTOMER SERVICE!!! Richard was funny, knows his stuff, and was the main reason why we just got a unit here. Thank you for getting us in and out with a great unit. #happycustomers

Da
Review №69

Came to see availability and pricing, was well received by the Assistant Manager Jennifer. She took me on a look around to see the available storages, She was very kind and gave me a nice deal. Definately recommend this place!

Bb
Review №70

Jennifer and Tasia are awesome ever since this new management has taken over Ive had nothing but good experiences, any questions I have any help I need any time these two gals are there for me. highly recommend this place

Au
Review №71

It was great Jennifer was so helpful and polite she was the best help thank you.

Ve
Review №72

Very good you have from good employer jennifer and tasia

Sa
Review №73

Great Service. Good Prices.

De
Review №74

Great experience. Fair prices on all the storage units.

Ma
Review №75

US storage was perfect there was no hassle and Enrique at the front desk doesn’t complicate things. I needed extra space and they had it, I needed help they gave it. The property is secure and well managed they keep the grounds on a true 24/7 survailence. I strongly reccomemd this location.

Ma
Review №76

Outstanding customer service from Enrique. Great deals!! Thank you :)

Sa
Review №77

It was very welcoming the employees were very kind and respectful. Tia was a very nice person to speak with she helped me out well, I would suggest this storage to others anytime .

An
Review №78

Enrique has great customer service skills he’s very helpfully in finding the right size unit for a great price! The units are always clean and ready

tr
Review №79

Jennifer is so fantastic she is very nice.

An
Review №80

When I went in the office on the weekend there was a woman named Jennifer she was wonderful her smile her personality was fantastic very out going couldnt have a better employee thank u very much I give her a 10 in customer service 😁😁😁😁😁😁😁😁😁😁

Ju
Review №81

The beautiful ladies behind the counter with very helpful

Te
Review №82

Have used this facility since the 90s. Always treated with kindness by everyone employed there. With gratitude, Mrs Carmen

Fr
Review №83

Very polite and professional employees giving off positive vibes

Co
Review №84

I will highly recommend this place . Customers service and the process was fast.

El
Review №85

Very clean and secure location. Enrique was a big help.

Yo
Review №86

Very good service .. Jennifer great worker great service big space and good storage service and great low prices

Ed
Review №87

Jennifer has done a great job for me,answered all my questions.

We
Review №88

Very professional service Enrique the manager is the perfect definition of an Amazing customer service, super responsable Im so glad and happy to storage my stuff in this place

Ri
Review №89

Do yourself a favor and burn or sell your stuff before you store it here. They are new owners and so far they are eithernot there when they are supposed to be or their card reader isnt working or something. Now, they have just raised their rates. They call it a Protection Plan. I went from $29/mo. to $41/mo. for a closet sized space. I;m outta here at he end of March. Place is a JOKE!

Ye
Review №90

Very friendly thanks jennifer. Was very helpfull and make evrything easy and fast

Da
Review №91

Very friendly & helpful, got everything settled really quickly. Great prices as well!

Li
Review №92

They have really great prices and the employee are very friendly and they take their time explaining every detail to you I would recommend everybody to get your storage unit there all sizes and worth every penny

Ar
Review №93

Great experience Enrique has great customer service clean storage he gave me a properly tour

be
Review №94

This storage facility is not the best . it has changed ownership twice since i had a unit there and the unit i had was outside. then the rates went up. i had to get my stuff out of storage because it was just way to expensive save your money try a different storage facility. they do not even have a trash dumpster for guests to use. which would be really helpful. to renters moving in or out. unless you can afford a unit no problem . I am just in a different financial situation . no more storage units for me.ever wasted so much money and at the end of the day the stuff i had in storage .is at my place but alot of it i just gave away because unfortunatly i needed the unit but i could not afford it anymore. i gave it one star because you can use the bathroom and they have a awesome video survilience system. and facility is clean but if you have the $ it could be a good fit . just was not for me..

Re
Review №95

Professional and great service.

Fr
Review №96

Enrique has been very professional at representing US Storage and is very helpful in answering all my questions in a well experienced manner. Thanx.

An
Review №97

Great people good experience really make you feel comfortable

Sh
Review №98

I was pleasantly amazed and very appreciatIve of the great service that I was presented with by Enrique, he was most helpful in all aspects of how customer service should be done, he went above and beyond what was called for and for that I am most greatful, anybody that has Enrique on there team is very fortunate, take care of himThank you :)

Da
Review №99

I would never rent through this company again!! I had to pay for a full month my last month and my things were only in the storage for 7 days that’s absolutely ridiculous. I mean even a rental place will prorate your rent. I gave it 3 stars because I like the accessibility you have to your things but some of the rules and regulations are ridiculous.

Mi
Review №100

I have tried out quite a few storage facilities.And i have to say,this is the best yet.Barbara G. really knows her job,she is friendly,and efficiant,and always greets me with a smile. Great place to store your things.thankyou😀

Information
60 Photos
100 Comments
4.7 Rating
  • Address:7111 W Indian School Rd, Phoenix, AZ 85033, United States
  • Site:https://storagekingusa.com/location/USA/AZ/Phoenix/indian-school/
  • Phone:+1 623-846-3086
Categories
  • Self-storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
Working hours
  • Monday:9AM–1PM
  • Tuesday:9AM–5:30PM
  • Wednesday:9AM–5:30PM
  • Thursday:9AM–5:30PM
  • Friday:9AM–5:30PM
  • Saturday:Closed
  • Sunday:9AM–5:30PM
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