Destiny was super helpful and knowledgeable! They have the best products Ive seen anywhere. I recommend them to anyone! Really friendly.

Variety quality of turf to see. Nice outside exibitions.

Friendly, helpful staff.

Fantastic all around. Paul is great!

Last week we visited The Synthetic Grass Store located in North Phoenix - we were looking for the right turf to replace our old turf - we were greeted by Junior - as soon as we walked in - he answered all our questions, and within 20 minutes, we were having our truck loaded with everything we needed for our landscaping project - and at a GREAT PRICE. Everyone at this location were so helpful - from the time we set foot in the door till we were loading the truck - they secured it on our truck and we were good to go - We had gone to a couple other stores and since our project was a small one, no one wanted to really work with us - The Synthetic Grass Store was just the opposite. I will refer everyone I can to this company/store - this should be the first place they go, and I guarantee you, they will be taken care of

Paul at The cave creek location is a great guy to deal with, always available, knows his product and very reliable when I need something or have questions about different grass options. I have always loved that store great people and always have had that can do mentality something only a few stores have. Thank You Synthetic Grass Store for being one of the leaders in our Industry!

Enjoyed doing business with Paul B. at Synthetic Grass Store on Mohawk in Phoenix. Very professional, helpful with our project. Went above and beyond the call to make sure delivery was timely and complete.Highly recommended!

Small DIY project planned and this place has exactly what I needed. Paul was super helpful with install questions and got me a great deal on an end of roll cut. Definitely better if you can pick up at the store as shipping can get pricey for a small order.

I purchase and pick up turf on a daily basis. From ordering to pick up, Paul and Ford are professionals. They are organized, prompt and I always receive a high level of service. They are a real asset to the company.

Consider the Synthetic Grass Store when doing your search for quality turf. I have searched and researched most options available to the public and am very confident in our choice. Durability, appearance, comfort and everything that goes with “One happy customer.”Highly recommended.

I got a great price on some pet grass, end of roll as I only needed a small amount. It was ready for me to pick up earlier than I even planned on picking it up, but unfortunately the guys would not roll it on the 9-foot side as requested on my invoice, instead they bent it in half and stuck it in the truck. Claire was wonderful inside the office, and she helped me immensely. They would have gotten 5 stars if the guys in the back would have rolled it on the 9-foot side instead of the 15-foot side as requested when I bought it and highlighted on the order form. We dont have any synthetic grass stores here in Prescott Valley and every price I had was two to three times what their end of roll price was.

Paul is very helpful in every aspect of the sale process. You will love the overall experience shopping the artificial turf here.

As always every time I go here the staff is very informative friendly and helpful. Not only that but the prices are the best in The Valley. If you look in to get some turf put in I would definitely recommend this place 10 times over!

Quick, efficient, and honest.

Great experience. Peter was extremely helpful. Prices were much better than the big department stores. If youre doing a small project look at their end of rolls for huge savings. Couldn’t be happier with the way my backyard turned out.

I just purchased a remnant for a dog area. The people at the store were friendly and incredibly helpful. They provided me with several choices that were very budget friendly. In fact, it was almost half as much as another artificial grass store that claimed to be the lowest in Arizona.Whether you need a small piece or a whole yard, I would definitely check The Synthetic Grass Store - you will not regret it.

Very nice place with many different styles of synthetic grass. Associates are very informative and answered all our questionsAbout the cost, installation, and upkeep of the products which they sell. They have been in business for eleven years now, so they must be doing a great job. Prices are reasonable, so check them out and see for yourself.

When in at 130 pm not knowing they close at 2 pm on Saturday. And paul and Junior took care of me, with my supplies and rental. Awesome service!

I always receive great customer service and my sales representative Junior always takes good care of me and lets me know what i need. I would recommend the synthetic grass store to anyone who is interested in upgrading their home.

We have purchased grass from this place on 3 different occasions. Each time the staff was great. This time we worked with Jenna Nevel. She went above and beyond to help us with the grass we wanted most. The customer service has always kept us coming back. And the price is what they say ALWAYS the lowest. Even when they are busy they make it a point to look at the person and acknowledge they are there to be helped as soon as possible. I wish more places could have customer service the way these employees carry themselves. Thank you Jenna. Cole and Brandy Smith

Junior was our salesman and he was very personable, friendly, and knowledgeable. He patiently showed us a lot of samples and answered all our questions. He gave us the best price and we were very satisfied with the quality of their products.

I received superior customer service, shout out to the young man Paul for showcasing top of the line knowledge and service!

Junior gave awesome service as well as product knowledge he was on point. Definitely would recommend The Synthetic Grass store...

This place is awesome if youre ever in the market for synthetic grass this is the place to go they have everything you need from the synthetic grass to the nails to the stuff to help wait it all down the only thing they dont carry is that decomposed Granite that youre supposed to put under it its amazing the employees that assisted us were amazing the help us every step of the way because we had no idea what were doing the office is very nice very well put together and I thought it was pretty awesome that they had every kind of grass at every different style that you can do in front of their showroom we were actually walking around it in our socks feeling which one we like the best but they have every kind you ever need from tall to short somewhere in between if youre actually building a golf course style in your backyard or if youre building artificial football field no matter how large they even had basketball court stuff set up its pretty awesome if you ever get the chance you should check it out

Quick and easy

Why would anyone want real grass? I no longer have to water, cut, plant, churn soil etc. Maintenance free and looks and feels real with a 10 year warranty. I mean for sports I like real grass but for home its a no brainer. Helps the golf game as well. Great investment.

Great selection on hand. Peter, my salesman, was knowledgeable and personable. The store itself was filled with product samples and ideas. Artificial grass is one product you need to feel before you purchase. Thank you!

Im a contractor and Junior does me great every time. and goes the extra mile

Always have something at a good deal very helpful get your whole order right quickly

This place is amazing! The have it all and more. Helpful and courteous staff who bent over backwards to make sure I left with the perfect product for my needs. Cant recomended them enough. Thank you Rhonda!

Junior is always on top of his game...he knows what I like and dont like and he doesnt try and sell me on stuff I dont want or need...I can really appreciate that in a sales person...Hes the only guy I go to and will continue to go to for my turf needs

After replacing sod 3 times over the past 20 years in our backyard, my wife and I decided to go for the low-to-no maintenance coupled with the virtual 100% real-look of synthetic grass. I am retired and started to check around for the quality we were looking for. It did not take long for us to settle on The Synthetic Grass Store for our needs. They not only had the most real-looking selection at quite an affordable price, they were more than willing to walk me through the DIY steps knowing that I was willing to try this project myself. The service after the sale of the product was outstanding. They always answered my questions regarding the installation process and gave me the confidence to attempt the prep and install as a homeowner project. I have called the store with a couple of questions during the process and always was greeted with positive attitude and knowledgeable answers. The end result was fantastic. I would recommend The Synthetic Grass Store for quality, pricing, and great service whether you are looking for a turn-key installed project or a do-it-yourself challenge.

Robin is so knowledgeable, and so friendly every time I walk into the store she is ready to help ! I look forward to coming here when we have projects from our company ! Here at AR Custom Landscapes we Love Robin! She’s ready to greet with a friendly smile and they also have the best prices in town ! Thank you Robin !

If I could give it zero srars I would at this point. They did a no-show 2 days in a row for a quote, after being passed around to 3 different women 1 finally made it on Wednesday. She said she would have my quote by no later than Friday. Well its Monday and I got nothing. Whos to say how the rest would turn out. Just a warning to others, Turf Masters is a complete waste of your time!

Paul was amazing and helped me SUPER fast. I wish all customer service was as great as Synthetic Grass Store sales associates!!

Never knew this had come so far this stuff is great and you dont have to water it ....

The customer services when you go and buy the grass they are very good, but the people who work at the warrantee They are cheep and they take for ever To do there jop, and the Director of Operations he so cheap and is hard headed to make deals with, he don’t care if the customer comes back for more grass to buy the only think he care about the money I will not send anyone to this company at all .

Bought some turf here, salesperson was really helpful on the diy and what was needed for install. Would definately buy from them agian.

The best is the Service Carly Always treat you so well I been buying there for over 5 years highly recommended

Always really good service very helpful stuff good job keep it up 🤠👍🏼

They made this purchase very simple with all the different options. Very helpful.

This is the second time that I have visited this store and both times I have had very good service!

The staff is very informative, friendly and helpful and they have the best prices in The Valley-- and ALSO will lay they artificial grass. #thesyntheticgrassstore #fakegrass #azturfmasters

Awesome customer service there. So helpful and great to purchase from.

I walked in with the piece of grass that I have bought about two and a half years ago they didnt have the same but a gentleman showed me his selection and he actually help me identify one that was almost identical to the one I was looking for they were very good the price was excellent customer service was great and turf Masters insulation company was awesome I definitely recommend it to anybody thats looking for great looking at backyard or front

Our grass looks fabulous

Fast service was out less than 10mins

Staff was knowledgable and helpful.

I am a contractor and these guys have great prices on artificial turf, even used them to do a job for a frugal customer that did not want to pay more than $5/ft and they did it for $4.75.

Great service all the time

Very helpful and patient

Always helpful

Great service!

The Best!

These guys are awesome

Good,

Excellent service and friendly treatment, quality products