I have used Qspray on a number of occasion, but most recently I dealt with George (one of their tech support staff). I am building a spray rig and needed guidance. George was dedicated on helping me right from the get go. He gave me his personal cell number so we could exchange photos of my rig and what he had. Good Customer service is hard to come by these days, as anyone in business for themselves can attest. In addition, the B&G cradles they sold me are a MUST HAVE if you like keeping your expensive sprayers secure. Ill definitely be a repeat customer..
Had chemical I needed in stock, great price, knowledged staff, I do recommend this company, I will return, 👍,🦂scorpions gone
I am a buyer for an electronics repair company and I needed a very bright infrared LED light and found a good quality one at Q-Spray at a great price.Not only that, but I had questions about the product and the owner was very responsive and knowledgeable, and thus very helpful to me. This is all the business I am ever likely to do with this company, sadly, but I do enjoy reading their newsletter because it is well-informed and many points are applicable to any job. Plus, besides informative it is interesting and sometimes amusing.I wish this company continued success because its obvious they work to earn their business.
This business is unprofessional! I had ordered a flashlight from y’all and a week later got it In with the flashlight box already opened. The charging system has been messed up since I got it and the charging port won’t even let it charge. Two days after I got it then it stopped working overall and ever since then I’ve been calling and they always tell me that they will call me back but never do. I will not be dealing with this business anymore!
My boyfriend recently ordered a Kodiak 6000 lumens, and in came in as a Litez All flashlight, that quit after just two days of having it. After calling customer service and reaching out many times (about 5 or so) and talking to the customer service office about the mishap it always ended with false promises that they will call him back. They never called back, ever. I never leave reviews but I have never witnessed a business that doesn’t care about clearing up a merchandise mistake or mishap. $85 of his down the drain. He’s incredibly disappointed.
I came in to have my sprayers and pumps serviced back in March sometime. I spoke with Amanda at the shop, she recommended the best approach to handle my needs. She was knowledgeable, very helpful and was able to answer my questions.We walked out to my truck, where I was met the 3 gentlemen in the shop section of the building if I remember right there names where John, Bernie, and a younger fellow Mason. All 3 where very respectful, and displayed a high level of professionalism. The younger guy, really seemed to take his job at heart, wasnt affraid to ask questions, and even helped provide a solution with an interior control system.Ive not since had a single issue with my sprayers, and I am sure its getting close to have maintenance done again on my pump.To all the staff at Q Spray. Amanda, john, Bernie and Mason. Thank you guys.**PS my review may have come as a late response, but I figured since I was i browsing your website, and recalled just how well I was taken care of, I figured you guys needed a 5 star review.Until my next service, thank you.
I ordered replacement parts for my B&G sprayer.I spoke with Miss Shelly N. who took care of all of my questions and order. She really knows her products and she really is a happy person at her job.QSpray Company Management is doing things right.AAA Service and a True Professional!!!Thank you Miss Shelly and Mr Paul for your Excellent customer Service!!!Although my order was a small one..... I was treated like if I was their biggest account and had just placed a $ 50,000.00 Order.You Can Not go wrong with QSpray Company!You will be treated like in the old days where every Customer Counts no matter how big or how small your order is.Shipping was Lightning Fast Too!!They have gained a long term customer.Thank you again.Sincerely,Robert M.
Once again Dustin Frank and Amanda came thru for me and built me a custom rig exactly for my need. They dedicated an entire day with me there letting me know exactly what they were doing as they created a master piece spray rig for me that will allow me to provide the very best applications for my customers. Im very pleased with what they did for me there. Andrew the General Manager made it a point to come out greet me and thanked me for my business. Quality Equipment & Spray has earned my loyalty as a repeat customer Im glad to drive 2.5 hours from Tucson to have my equipment installed by the very best. Thanks guys for another job very well done I love my rig 💕❤️😎👍
Very helpful and knowledgeable, a little slow but met my deadline.
Order confirmed Feb 8, still have not received it a month later. Inquired twice for a tracking number, took over two weeks for them to respond with one. My order didnt even ship until March 4. Its like they forgot right after the money cleared. Now its sitting in transit in my home city for two days now. Will not use again or recommend Qspray. False advertising on delivery time.
Great place for spray equipment
Not bad quality the job looked fine with the sprayer they installed and made but they used cheap plastic parts instead of brass. A few extra dollars would have saved me about 2 hours having to replace the part with brass since it broke on a job.Plastic busts over time. Brass won’t and doesn’t rust.Update: I will call in tomorrow. The only issue I have with the work that was done when building our rig was you used plastic. If you can replace the plastic with brass that would be how to correct the work you did. Like I said the rig was built great beside the plastic parts.
The customers services wad great Ms Shellby was great by helping me with finding what i really needed,She not only helped me find what i needed to continue running my business.. She made me feel like she care and very respectful.She will continue to have Richies pressure washing & Handyman services LLC future business.Thank you shellby for all your helpGod Bless.
Love the news letter!! Always great information and great humor. Thank you so much for your time and effort. We appreciate you. From all of us at Parish Termite & Pest Management, Inc.
I have ordered several Birchmeier and B&G sprayers from Andrew and his staff as well as 1/2 a dozen bee suits. Prices are fair on the equipment, very good for the suits. Customer Service is excellent, I can e-mail the owner (Andrew) directly if needed. My only complaint is that their prices for shipping are too high. Having said that I understand that shipping costs are much higher for smaller businesses as my father has to ship items at his business and he shows me their rates.
My equipment is leaking at the pump (small pin hole in the metal case) and the shroud is cracked. We bought the equipment less than two years ago but have only used it about a dozen times and it has been garage kept. They told me there was nothing they could do about the pin hole as they didnt believe the pump manufacture would cover it. They never bothered to get back to me about the shroud. When I bought it they delayed shipping also. Save yourself some aggravation and buy elsewhere.
I have been ordering my spray rig equipment and B&G Gs from Andrew since early 2016. His spray rigs are of great quality and he charges a fair price for his work. Andrew also has a qualified staff that is available to answer questions that arise even years after installation of the product. We continue to order equipment from Quality Equipment and Spray every year as we grow because of the fine job that they do.
In and out fast speedy service and great customer service.
Great company to purchase from, customer service is knowledgeable and they get back to you in a timely manner, shipping is fast.
Called due to having a part break on my sprayer, great customer service. Very helpful with getting a replacement.
Qspray had the products on hand where huge company competitors did not have the items in stock. Shipping was sent the next day where as other competitors would have been a month before the product arrived in their warehouse to even begin shipping. I can send an email to any department with Qspray and get a response same day. I am going to start shopping here for now on for my small business as Qspray will help my business grow on demand. They care about their customers and making things right. Qspray is the way!
This place is great! They are professional and courteous and do things the right way the first time. Jonathan and Bernie are awesome at what they do. Thank you guys!
Positive, uplifting, and professional posts keep me coming back. Thank you
Ordered 4 1125-4-200 reels and some other parts, everything came packaged nicely and everything was still intact. definitely recommend this place to everyone. and i got my parts on time which is a big plus
We recently called and spoke to Ken, who was very courteous.We ordered 3 of the 4000 mag rechargeable flash lights that we really were impressed with. Also ordered a 100 psi shur flow pump and misc. plumbing parts. Ken informed me that he had everything in stock.Everything we needed was on the Qspray website, which was also very helpful.I would highly recommend Qspray for any and all your sprayer needs.Your team is the best.
I look to Q spray because they have what I need, questions I may need answered, parts I need to keep my equipment running, fast delivery and fair prices.
I am a repeat customer of Q Spray. They have spare parts for my sprayer, advice when I need it for future purchases and they have reasonable prices. As a hobbiest beekeeper and small orchardist, I need a variety of products and I have found them on Q Sprays website.
Very pleased with my experience as a new business startup. After working for over two decades for another pest control company, with a decade of that in management, I am very confident in recommending QSpray to others!
These guys are great. Excellent service quality equipment. Dustin Frank and Amanda really did a great job and Ill be back and will highly recommend them to my colleagues. Worth the time and trip from Tucson. Thanks again guys 😎 👍 😘.
Always has what we need for our business and extremely fast delivery! Highly recommend!
Shop at Univor or online, youll save $$$ than dealing with their outrageously mark ups !! I get mark ups but geesh
Any time we have a problem with one of our sprayers, these are our go-to guys. Great advice, right part, shipped fast! Like their newsletter too...always funny!
I have send a few emails and spoke with 2 people about my RMA. Parts were send USPS second day. **The address listed on the RMA form is NOT in the database for USPS, but I send it anyway against my better judgement.** Clearly, my efforts for a refund are in vain. Lesson learned dealing with QSpray.
Qspray is my go to people when it comes to all of my Pest Control equipment. They are very knowledgeable and offer good prices on parts.
Great company. Get your spray stuff here!
The customer service I received from the President, yes the President of the company, personally took me by total surprise. He went above and beyond so that I could surprise with husband with a birthday present in less than 2 weeks. He seem to it I had items I needed by that time.The product speaks for itself, no need for me to express the QUALITY of it.Shipping was very speedy even with me selecting standard shipping. Had it in a couple days. Impressive.So, if you want a quality product in a timely manner, check out Quality Equipment & Spray.Truly from a very satisfied customer.Debbie
Bought a bee suit. The suit is top quality with cotton blend fabric and a good hat and hood.Courteous employees and fast shipping.
Hands down I cannot be more satisfied. Called with a problem this morning and I was told to come in two hours later (this is unheard of in this business)! I learned a lot today thanks to the team at Quality and also Kens recommendation for a spray wand/tip. Fernie and unfortunately I did not get the other gentleman’s name, were absolutely great. I was waiting to decide on what pump to replace my old one with and after I was told the pros and cons I couldn’t be happier. As Andrew mentioned you get what you pay for. I couldn’t be happier thru the whole process and all of the information I was given. I strongly recommend everyone to utilize quality equipment and spray. You will not be let down and the information given you will not find anywhere else! Thanks again guys and Andrew you are the MAN.
Knowledgeable staff, kinda pricey.
Ordered a 300ft hose at good prices, works like a dream.
Good quality and very fast delivery and good value on products
Great company to deal with! Love the newsletter too!
Have been extremely happy with the telescoping ladder and service provided by Quality Equipment. This is my 6th ladder of this type (the others wore out) and it is the only one I will every own again. I have preformed over 10,000 home inspections using telescoping ladders and this is the only time I felt really comfortable using this type of ladder on all surfaces.
Great ppl that care about their customers
This is the best place for bug and weed supplies!
Great customer service! Amanda has helped me out with many many orders. Communication and customer service is always top notch, I get notified when my stuff ships and they follow up to make sure I got everything I needed. I know I can count on Qspray to get me the equipment I need to keep business going.
Great and helpful people with a lot of experience in the business.
Great place to shop for pest control equipment. Highly recommend
I recently encountered an issue with an electric back pack sprayer just shy of its warranty. I thought for sure that the company would honor the warranty having expired just 8 days before the pump decided not to pump. But they didn’t until you made the call yourself and not only that but you decided to reduce the labor charge. I really appreciate your working with me and my company over this issue, which you didn’t have to do.I spent a lot of money on this unit and don’t use it that often; it’s my personal back pack sprayer and was surprised when it stopped working. But you saved the day and my blood pressure from climbing ever higher. Customer service at its highest, thank you!
We have bought a few times from QSpray. All transactions have went well and we have been happy with all of our transactions.We feel that should be a given with any company you buy anything from. You buy something you get the product and you move on. We have many vendors we buy from and get all the same results as above. That is wonderful but thats not what makes QSpray special.The difference with QSpray is their customer service. I have never bought from a vendor or distributor with better customer service. We typically buy online but the few times we have had to call in the service is exceptional. After every order we have received something in the mail thanking us for our purchase. I just received a box from QSpray with a Thank You gift in it. (Not sure what we bought to deserve this but it is greatly appreciated) Their attention to detail is amazing. They have made us customers for life.
Andrew and Quality Equipment and Spray far exceeded my expectations. I found myself in a hurry for a tree rig with bugs hatching early and the phone lighting up and wasnt sure Id pull it off in time.Andrew spoke with me late one afternoon and from there it took about a week to discuss, design, build and ship a monster! of a rig for far less then I shouldve paid...dont tell him that.
I have a pest control company and have ordered my Birchmeirs and B&g cans from Quality Spray for the last 7 years but NO MORE. In May I ordered the wrong part for a tank and went through the procedure to return it and get a credit or money back. I have called and talked to someone twice and left messages twice to no avail. Have not received money back for the part and am out the return shipping costs. This happened once before last year but was for a small amount this time its over a hundred. Moving to a more dependable company.Deb Kenny,Just Bugs Pest ControlUpdate: I had an immediate response from Qspray and my problem was solved right away along with huge apologies and a couple discounts for future orders. Happy again.Deb KennyJust Bugs Pest Control.
The name says it all, Ive been dealing with them for over 15 years. Customer service and workmanship are the best in the business. -Artie M. Lil Critters Pest ControlI highly recommend them.
The staff really cares about every client, in my opinion. Im a little guy, small business and they go to great lengths to give me knowledge on products and equipment. I wont shop anywhere else
This company is great to work with. The orders go out promptly and I have never had an issue with any order.
Great experience. There was a problem with the order and they stepped up and fixed it quickly and without hesitation. I will continue to order from them.
Helpful folks n have just about everything you need to fix your equipment
I have purchased several items for my business. They are very professional and heavy on customer service.
Over priced products Id shop around
Quality products and quick service.Highly recommend.
The 4 brass extension sprayer wand works really great. We are able to reach the higher eaves of our house to spray for those pesky bugs.
Always friendly and helpful service and they always have what we need.
Great prices and the best quality equipment in town. I buy all my equipment from them.
By far the most knowledgeable company with the best offering on the web for spray equipment, pest control equipment, power sprayers and portable spray related products and accessories. I know this because my customers in the pest control business use Andrew Greess and his professional team at Qspray.
Very helpful staff, quality employees
Great customer service ... very helpful.
Excellent pre- and after-sale service !Excellent quality equipment !
This place is great.
Good people
They usually have what you need on hand.
Was cleaning it
Just dont
Great help