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Pawn Now
14601 N Cave Creek Rd, Phoenix, AZ 85022, United States
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Pawn Now
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St
Review №1

This place is unlike any other pawn shop. I come back all the time to see Jim, he is the man. Hes always super helpful, knows his stuff, honest, and hes a cool dude. Theyre family owned business so you dont have to deal with the corporate BS. Come here enough and youll feel like a part of their family. These guys are legit, this location has been here for something like 20 years and you can find everything you need at reasonable prices, you can pawn pretty much anything of value and get a fair deal and know that you supported a local family on business. Come here before you go to the other guys.

De
Review №2

I called and lady was very rude, I asked about electronics and asked a very simple question and she responded in a very rude manner

co
Review №3

Would NOT shop this location again. Purchased plasma cutter from the owner of this establishment AS IS for a 30% discount because it had a garbage aftermarket switch installed on the handle and e-taped on. The owner informed me he had not had the means to test the item when he received it. Purchased and took it to my shop and tucked it away for about 2wks until i actually needed it. Pulled the unit out to use today and it doesnt work.Called the shop and was greeted by a very nice sounding woman that ended up having a very intolerable attitude towards me as I explained the situation. First she tried to argue that everything they sell is tested(BOLD FACED LIE, knowing the owner said it WAS NOT tested), then tried to ask me if I tested the item before purchase( which they did not have the means to provide) and finally when non of those tactics worked she asked me to hold went and verified all of this info with the owner and came back to the phone telling me that it was sold AS IS with the assumption its broken not that it had a poor repair done. When I explained it was sold AS IS because of the poor repair with the assumption at the time that the item worked, the woman got even more rude, cut me off and asked if id like to leave a number. I did and told her I hoped they could have a little more compassion for the next customer they are contacted by, to which she snarked back with a little more attitude and hung up on me.BEWARE no returns at this shop even if they pull a fast one on you and poor service if they get found out...**Posting this to hopefully save another consumer or business owner the $500 I lost to this company. Shop other more reputable pawn shops that test or allow you to test the items you are purchasing or have the reputation to do the right thing if they unknowingly sell you a bad item.

Sa
Review №4

Gave them my cleaned airpods to pickup at a later date. got back my airpods with a very distinct layer of earwax that was NOT mine. Never ever coming back.

Jo
Review №5

I’ve been to a lot of pawn shops mostly due to getting bad pricing at other places. This place is fair the staff is knowledgeable bout there products. No need to waste time anywhere else. I will definitely be back

Pa
Review №6

Great place to do business with! Jim and Bobby are the nicest guys and this location has great items at Awesome Prices!! Ill definitely be spending more money here!! Thanks guys!

Te
Review №7

Service was excellent. Lady employee was nice and fair. That is a cool pond shop.I would recommend this pond shop to my family and friends.

Pr
Review №8

Angela was very nice and courteous. I needed a loan for my laptop. She made it quick and simple. I got just what I needed. She told how I co would also get a discount. I recommend them. I left feeling like a person. Most of these pawn places low ball and make you feel less than. Thank you Pawn Now

Ma
Review №9

Check this great place out,they have what u need!! Great customer service, u wont be disappointed!!

Ro
Review №10

Very great customer service would recommend to anyone.

Co
Review №11

The staff at this Pawn Shop is always super friendly, helpful, and has an upbeat atmosphere. They always answers any questions or concerns i may have w amazing attitudes & excellent customer service! If you’re looking for a Pawn Shop that is fast, straight to the point, & offers fair pricing; whether it be on selling or pawning items, i would HIGHLY recommend THIS LOCATION!! I always leave satisfied every time i come here!

Ri
Review №12

Great deals on tools

An
Review №13

Excellent crew. Outstanding service. Gives best rate. Gal that works up front is awesome. Thanks again

An
Review №14

I had taken an item in for a loan and the service was great. It was quick and easy. They explained the policy very well and the interest rates were very reasonable. If i ever need a loan Ill definitely be back😊

Br
Review №15

Friendly clean place. Great customer service.

pa
Review №16

This is one of the best pawn Shops i have ever been at they have the most varietie also. This is the type of pawn shop were you can find really good stuff. Deals on almost everything.Angela was supper cool and down to earth I would recommend this place to anyone

C-
Review №17

Had a wonderful experience there, I went to three other shops before stopping here and they really are nice people especially the manager Angela such a sincere person. They were able to help me out when no one else would. Because of them I was able to catch back up on all my bills thanks again guys!!!

I
Review №18

It has a lot of cool thing. Their very nice people. Lot of cool stuff.

Jo
Review №19

I have used Pawn Now multiple times over the last few years. They are very trustworthy people, never misrepresenting the rules or loan values, always taking care of my items while they hold them, and generally nice and friendly staff as well. Angela is always a pleasure to see, she is friendly, funny, and fair!! I have never had a better Pawn experience, let alone a pawn shop I frequent on the regular. But now I do!

Br
Review №20

Thank you Angela for the great experience. Also thank you for your uplifting me on a very hard day in a strange city. This shop shows true professionalism and cares about what there customers want and need. No pressure sales.

Ro
Review №21

These people really do know their stuff I brought in a few high end items here and they gave me a reasonable amount for my watches and some old jewelry I had laying around. Theyve been around a very long time so theyre obviously doing something right!!! I also recommended my nephew here because he was looking for a chainsaw and they gave him an amazing deal on a like new Stihl Chainsaw.

Ur
Review №22

These guys are amazing! Angela was very helpful and knows her stuff..

Ge
Review №23

I want to thank the employees at Pawn Now in Cave Creek, AZ. I went in to pawn an item today for a loan and the process was very painless and quite fast. The process was explained to me in detail and the transaction was completed quickly. I will definitely refer others and will be back if the need arises again in the future.Thank you Pawn Now for making the process so easy.

Aj
Review №24

One of my favorite places to do business with! Everyone is friendly and helpful. Ill definitely be returning to do business here again.

Sa
Review №25

Pawn now has great customer service. I come here for everything I need whether Im buying or selling. Id recommend stopping in to check out what they have before looking anywhere else. Always fair on loans too. 👍

th
Review №26

Ive been in here quite a few times. Very useful place. If you are looking for an odd tool or for a unique sized socket, by all means come here. Containers and containers of used tools. Dont like the price, make them an offer. Look folks, if you expect customer service in a pawnshop, go to Vegas. If you are on a hunt for something you dont want to buy new, come here. The staff has always been helpful and honest.

BR
Review №27

Thanks for all the help! Quick and easy to deal with.

Na
Review №28

The one guy there was really monotone. I complemented the fact that the store looks like a Mexican convenient store restroom, ( I said it looks homey cause its unfinished and ugly ) and straight-faced, monotone responses since I entered. No welcome as my wife and I entered, and when I attempted to sell my $800 gun with the case and scope he said he could do $300 with NO NEGOTIATION WHATSOEVER. Very dead and gloomy. Do NOT go here for anything other than a few sockets.

Ma
Review №29

Why buy stuff for more money when you could get it here for a lot cheaper? This is one of the better pawn shops in Phoenix. Great customer service!

Ke
Review №30

Great help needed some cash for a few hand tools and no problem

Ch
Review №31

I have gone to this pawn shop many times. The employees there are great and helpful, very knowledgeable as well. I recommend them for any of your pawn needs, best prices and good merchandise!

Br
Review №32

Dont waste your time! I went here to pawn my toolset and was snubbed by rude manager. She didnt look at all my items but stated I couldnt get more than $200 for everything. I brought in $2,000 worth of tools including 8 piece Ridgid power tool set, Klein hand tool set, Fluke multimeter, etc. All name brand tools. I was asked to leave after I said her $200 offer was offensive. Wasted my time. I only went here after seeing positive Google Reviews. Such a disappointment.

Co
Review №33

They were able to work with me on pricing and they have nearly every tools.

Da
Review №34

Great prices and very helpful staff. I went in looking at TVs and came out with much more! Always polite and courteous, the only shop, I recommend to friends and family, and the only place I will be going back to.

Jo
Review №35

Very helpful and polite staff! Was very happy with my experience!

D
Review №36

Basic pawn store. Basic selection, tools, instruments, electronics. Dont come here hoping for a decent loan to cover expenses. Ive had to utilize pawn loans many a times due to poor money management so Im well aware of not getting what you expect but damn. Rude, lack of customer service.

Re
Review №37

Fantastic super helpful knowledgable staff great deals. They have been always very helpful when looking for something and if not busy help me look for the item I need. Never had a problem with them. Also they always have a good selection of items. Thank you for the great service!

La
Review №38

Great customer service. Lots of stuff, friendly environment. Would recommend to anyone 🙂

Sy
Review №39

Very helpful and clean works with you in any way possible I am a returning customer and every time I return my husband or I they are always helpful

An
Review №40

Excellent place to take your items if youre looking to sell something. Very friendly staff and a wide variety of items to purchase too! They were helpful and great to work with!

Ca
Review №41

Ive been in here several times over the past few years to get a loan on items. The staff is always super helpful and they always give a fair price on items! Great merchandise to browse thru as well while in the store!

As
Review №42

Great customer service!Staff is super helpful and very friendly.The variety of items is great and the cleanliness makes me want to come back!Thanks you guys!

Vo
Review №43

I had a great experience with Pawn Now. The staff were all courteous and nice. My transactions were handledpromptly and efficiently. The loan amounts are fair. I will be back if I’m ever in a bind again.

Ga
Review №44

Best pawn shop I have ever been too. The customer service is awsome the merchandise is by far top quality. The prices are very fair and some even cheaper then fair.. If you want the best pawn shop in the Phoenix Area go here.....

Ro
Review №45

Happened to visit from out of town while visiting family. Staff is friendly and helpful. Amazing selection of items and reasonably priced. Will definitely be stopping by again.

Ha
Review №46

Customer service was excellent. Employees were very knowledgeable about merchandise I would recommend to anyone trying to make a few dollars. I enjoy doing business with them. Debbie Brewster

mi
Review №47

The people there were so awesome to deal with! They helped us out, we purchased a fifth wheel from them. Every time dealing with them was great. Thank you.

Sa
Review №48

Pawn Now at Cave Creek is a great store and they were very helpful. Angela worked with us and she was very kind, personable, and knowledgeable. We will definitely be coming back!

H
Review №49

I love using Pawn Now on Cave Creek. Every time I have gone in, the staff has been super friendly & helpful, and they have always taken great care of my items. Thank you all at Pawn Now for being so amazing!!

Va
Review №50

Great selection! Very organized. Wonderful service. Definitely recommend this place!

Br
Review №51

They were one of the only places open today with it being memorial day. They were very nice and answered any questions we had with helpful information, not just the normal Im not sure response.

Jo
Review №52

Angela and Bobby are easy to work with, they got me a great deal. I was surprised to see a lot to choose from. They have saddles, chainsaws, tvs, and guitars that all look nice, clean, and in good condition. Thanks guys for being friendly and helpful!

Ja
Review №53

Great place to do business. Have been going to there for years. Great staff, fair deals, and exceptional customer service!

Jo
Review №54

Lots of very nice things . And lots of good tools,

me
Review №55

This place is so awesome. I’ve bought plenty of stuff here. I love it.

Br
Review №56

Great place! Very nice staff and reasonable prices! A very happy customer.

Li
Review №57

Great staff. Always there to help in a pinch! ☺️

Am
Review №58

Angela with amazing i will come here again.

Da
Review №59

Needed to sell some things. They were very generous and I was able to get to work. Gr8 people there love em..😎DK

Sa
Review №60

Angela was friendly and extremely attentive to my needs and helping me. Knowledgeable and on point. The help was so appreciated. Ill deffinately be a returning customer.

Ga
Review №61

Great service. Reasonable rates. Friendly cashiers. Great experience all around. Definitely going again!

Ma
Review №62

I had a old diamond ring that I haven’t worn in years. I stopped by 5 different pawn shops and this is the one I chose. They were so friendly and payed me more for my diamond ring than anyone offered. I will always come back if I ever need to sell things again. Thanks Angela !

bl
Review №63

Great customer service! Very helpful and friendly. Would recommend this location to anyone looking to pawn/sell

Am
Review №64

Really helped me out in a time of need!! Friendly staff and all around a great experience. I will definitely go back!

Jo
Review №65

My favorite pawn shop. Great variety. Good service

Jo
Review №66

Helpful and friendly. Thank you very much

To
Review №67

This place is absolutely phenominal! They are always amazing when it comes to assistance and i am always comfortable with the fair offers they provide. Best pawn shop in the country! Pawn Now is the shucks of all pawn shops!

En
Review №68

They were friendly and very helpful Angelia was an angel and very fair with the item I sold thank you pawn now

da
Review №69

This place has tons of great stuff. They pay top dollar and still have reasonably priced merchandise. Definitely coming back for sure.

Jo
Review №70

Dropped and found some quality goods here. And also the staffs are approachable and the customer service is awesome. Thumbs up! 👍👍

Am
Review №71

Pawn now on Cave Creek was awesome. Staff was super helpful and very kind.

Ma
Review №72

I wont a bidding on ebay, and i was our of town for that week . As soon as i got back i contacted their company because i wanted to go buy the truck, leaving from NJ .2 days in a row i tried to talk to angela but she was out of the office, after a week i was able to speak to her and she wasnt sure if the truck was still available which she needed to talk to her boss, she said she would call me in 5 mins .After one week she sent a text asking for $1000 deposit, after ONE week .I was waiting for a response and NOTHING so i went and bought another truck .She had the courage to text me today calling me broke and saying shes reporting me and that my company is junk ! Shes is super disrespectful !!!! Very unproffessional !!

Do
Review №73

Love Angela and Jim ❤️ great people!

Wi
Review №74

Had a great experience at this pawn shop, employees were outstanding. Angela was very nice and professional and she definitely made me feel comfort and I enjoyed my experience at this pawn.

Ph
Review №75

Jim hooked up a great deal on a much needed subwoofer. Super customer service! He hooked up all the woofers they had so I could compare them side by side and pick the best sound.

An
Review №76

My friend Ashley told me about this place. It was hot fire they had a great selection of music stuff. And video games

Mb
Review №77

This pawnshop is pretty good. I like how the staff accomodate its customers and the items are pretty nice too. Ill definitely come here again and again to check stuff that i might need.

Fr
Review №78

Good Customer service. Helped us out a lot, best pawn Shop in my área. Jim & Carlos were very helpful

Gr
Review №79

Extremely convenient and very reasonable pricing. Staff is super friendly and will work with you. Always go to pawn now.

Je
Review №80

They really helped me out when I needed some fast cash, Truly helpful

Va
Review №81

Love checking out New pawn shops. This has to be the best Ive seen yet. Great employees, great prices, and great pieces!

Da
Review №82

Great deals on guitars and accessories. Had great time dealing with these guys. Been coming here for years and will be for many more... Thank Bobby and Angela.

St
Review №83

Employees are friendly and knowledgeable and have great customer service. This is the only pleasant Pawn Shop experience Ive had at this location. Keep up the great work!Ask for Jim.

Ar
Review №84

Great Customer Service. Juan was able to explain interest ratings with me and really knew what he was talking about. i appreciete the patient and kindness this pawnshop provides to their customers.

Ti
Review №85

I was in there today and the workers are really nice and they have a lot of diffrent stuff to buy if you want the building is easy to find

07
Review №86

This place is great they have everything I’m looking for when it comes to gardening tools i need

Ie
Review №87

Friendly staff. Always great customer service

Ja
Review №88

There customer service is great they have a variety of products and their employees are very knowledgeable the place is an awesome recommendation

As
Review №89

This is definitely the go to pawn shop in Phoenix! Great prices on electronics! Great Deals for yourself as well. A place that I tend on keep Goin back to.

Ve
Review №90

Very nice respectful ppl will come back to shop

St
Review №91

The prices are rad. Service was absolutely awesome. They even took their time to explain to me how something worked with no attitude. A1 service bro!

Da
Review №92

Angela and Bobby were amazing. Great customer service and i recommend this place for anyone who lives in the north Phoenix area.

Ch
Review №93

The staff here is always willing to help when needed. Great place to go if you are in a pinch

Ma
Review №94

This is a great pawn shop if your looking for deals on flat screen TVs

Ad
Review №95

Easy experience would cone back anytime i need to buy or sell my electronics

Ja
Review №96

Quick and friendly place to stop by and grab some cash! Especially on sundays

By
Review №97

This place is great they really will help when you need them to thanks for the loan

J
Review №98

Very pleasant people to work with snd will continue to do business with them!

Ch
Review №99

I really love the service and they have a lot of nice things

M.
Review №100

1st time in this pawn shop, but definitely not my last. Pawn Now has what the other guys lack - great customer service! Whether youre looking to buy, trade, sell, or get a loan, make sure you give stop by and check them out!

Information
3 Photos
100 Comments
4.8 Rating
  • Address:14601 N Cave Creek Rd, Phoenix, AZ 85022, United States
  • Site:http://pawnnowaz.com/phoenix-85022/
  • Phone:+1 602-765-4444
Categories
  • Gold dealer
  • Diamond buyer
  • Pawn shop
  • Gun shop
  • Jewelry buyer
  • Loan agency
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:10AM–5PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Buys used goods:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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