Li
Lifetime Garage Doors
3316 W Bell Rd #A, Phoenix, AZ 85053, United States
Comments
Sc
Review №1

Wow! You’d think most companies would take a day or two to get to you. These guys…same day garage door service. What an awesome experience. The tech called me he was on his way. Technology today! A real nice guy too. Very helpful and I had several options. Thanks again

Ju
Review №2

Our Garage door broke this morning. I called lifetime and they came out a couple of hours later. Eddie was super helpful and explained what happened and what the solution was to fix it. He took care of the work, waved the consultation fee and after about and hour the door was fixed and he was on his way. I needed some new springs. They were reasonably priced and came with a warranty. Thanks Lifetime for your fast service! Saved the day!

Ja
Review №3

Fast, same day service. Lou knew his stuff and didnt waste any time.

Me
Review №4

Great service, timely and efficient. That’s why we have been loyal customers for years

Mi
Review №5

Super quick response time. Their technician Lou was very friendly, courteous and competent.

cr
Review №6

Same day service call. Arrived earlier than scheduled which was awesome. Tech was Friendly, completed a fast repair and knew his job well. Thank you Rick from LGD

Bo
Review №7

Next day service Tech was polite and professional. Answered all questions. Office staff was very communicative and responsive. They committed to having completion in 30 days and had the panel replaced in 2 days. Awesome.

JO
Review №8

I was very pleased with the response from lifetime. Lou dispatched a tech on Sunday, when other repair companies wanted to come Monday. We chose to replace the entire garage door, including the motor and tracks. The door came three days later, and Eddie installed the unit the following Monday, per our request. Eddie was very friendly, honest, and hard working. Furthermore, Eddie went out of his way to ensure that I was happy. I was in the hospital and the door broke on my sister, being fully open. Eddie cut the cables to close the door. Furthermore, at the installation, Eddie helped me move a few boxes as I was out of the hospital, being sick. Eddie is efficient at his trade, and cares about the customer. Thank you.

Ma
Review №9

What a great company. Same day service. Tim is a great representative for this company. He was very professional disc a great job explaining all the things that there for needed to be fixed and also explained that a few other things that should be fine too it now and what need to happen a few years down the other of the garage door. I would recommend this company and Tim to do work anytime. Thank you again for the great service.

Ra
Review №10

Very happy with service since Im disabled and it did not close today. Thankful senior citizen

Ro
Review №11

Eddie was great! He diagnosed the problem right away, and educated me on the whole system. He was very professional, my dogs even liked him.This is the second great experience with your company.

Ka
Review №12

We had an appointment for the tech to come in the morning between around 8-10 am. The tech called and said he had completed his job sooner than expected, would I be okay if he came right away (20 minutes). I agreed and rushed home to be thee when he arrived. After I got home I got a call from the office saying he had a garage door emergency with another customer and would be there at the original time. I had to laugh a little, a garage door emergency? The woman on the phone told me there was a elderly woman, in a wheelchair, and this was her only way to exit the house and the garage door was not opening. Ok, I would say that was an emergency. I was a little irritated because I had rushed home to be there for the tech, but an old woman in a wheelchair, ok I can wait. The tech was awesome. He was professional, quick, left no mess, and polite. When I asked him about the old woman in the wheelchair, he could not figure out what I was talking about. He said another job popped up close to where he was so they had him do it first, because it was close, then come to me. So the woman in the office lied. And here is the thing, I have been a business owner, I get it. You could have just told me the truth and I would have totally understood. But your outlandish lie now tells me you cant be trusted. I would definitely use the tech again- if he worked somewhere else. Or, if someone from this business would give me a call and explain why their staff lie when the truth sounds better.

TJ
Review №13

So impressed with Tim G. from Lifetime Garage Doors. He was friendly, professional, and efficient. Even though he came out to replace my door springs, he went above and beyond and helped me ensure all my vehicles and garage remote were functioning properly. Great experience all around, and for a fair price.

Ca
Review №14

We had the best service from Lifetime Garage Doors! Called on Friday late afternoon with a stuck midway garage door. Ashely at their office was just great! She said shed call us back shortly to let us know if we could get some help from Lifetime. Sure enough, a two man crew was finishing up one job and even though it was after 5 on Friday, they came over. The team called us, gave a twenty minute timeframe and were here. They assessed the problem, we talked of repair vs replacement and we decided to replace the door. When they fixed the door so it would shut, we picked out a door look and color and they were in, ordered and on their way approximately 7pm.We are so pleased with Lifetime, unlike other 24 hour door companies, they were true to their word. Everyone was so pleasant and knew exactly what to do. We get our new door install next week and Im sure the end result will be as good.We highly recommend Lifetime Garage Doors.. John & Carol, Scottsdale

Ty
Review №15

Let me just say sometimes you cant honestly review quality of service along with how you feel about services because though the repair person did fair and quality service work, It did not for a second match up with the price I had to pay for something that should have been easy enough to figure out and do in 10 min.Which is exactly the time it only took to tell me the problem, a recommendation, and to apply the solution. LUDICROUS I Tell Ya!!!!

Ch
Review №16

Michael our salesman and technician was very thorough and caring. Great attention to detail. He got our door running and got us a remote that worked on a 35 year old door. Unfortunately Michael isn’t with the company anymore and our door has yet to arrive or be installed. There is a 16 week lead time, we have about 5 weeks left. Hopefully our old door will last that long. And hope the technician sent will be as thoughtful as Michael. I wish him the best. A very dedicated employee. He will do well in the construction industry. (I will update my review when door is installed.)

I
Review №17

Service was great. Smart, nice guys did. their work quickly and competently.

Aa
Review №18

Woke up Saturday morning looking forward to clearing out the garage. Hit the button to open the door and all kinds of havoc was let loose. Wifes car is trapped, kids bikes are trapped, yard tools trapped; called up Lifetime Garage Doors and they were able to have someone out the same day. Not only was Eddy able to come out to assess the damage on a Saturday but he was 2 hours early!Turns out that one of the springs decided to break in half. Eddy had all the parts on hand to fix everything and was able to do it really quickly. This was my first time calling anyone for a garage door issue so cost isnt something I can really comment on. But after dealing with them the cost isnt going to stop me from calling them back if I have another issue.

Ro
Review №19

500 bucks for 45 min work…No parts just the labor….Egregious pricing and doesn’t apply coupons…Why do people think you hey can charge 500 bucks for 45 min work and the worker was in the area….Had to pay car was stuck in garage. How does it feel to rob people with a Pen? Thieves

Ju
Review №20

Mike our service tech was absolutely great. He was honest and very knowledgeable. I would suggest to use lifetime garage doors if you have any problems at all. We appreciate his hard work and attention to quality and detail. Thanks again

Br
Review №21

A very good follow-up experience. Technician went the extra mile on a follow-up call.

An
Review №22

I was a prisoner in my house. I could not open the garage door to get my car out. It was a weekend, so I called Lifetime Garage Doors. Within an hour, Lou, the technician was at my front door. Within an hour Lou had the garage door operating. Lou was very professional, very informed & got the job done with a smile. I highly recommend Lifetime Garage Doors.

Jo
Review №23

Our tech Tim is absolutely amazing. We had a power surge in our detached garage and door was totally shut down and could not open. Tim was at our house within 45 minutes of calling. He fixed it and checked both garages in case he saw a maintenance issue. We really appreciate Tim as he did not try and up charge us for something we did not need. Thank you lifetime garage door company for hiring friendly, respectful and conscientious employees. And a big thank you to Tim Groody

To
Review №24

Very professional. They know where they are doing. They were on time and gave a good price too!

Re
Review №25

Jim G was very personable technician. He arrived on time. Explained his plan of action regarding our repair. Suggested a few parts that would extend the life of the the door. Then gave a reasonable estimate. Overall, we were very pleased with his work and the improved action of the garage door. Completed in a timely manner. R. D.

Co
Review №26

Thanks for coming out as soon as you have. Well done!

Ra
Review №27

My tech was Armond and he was not only early but put my time to accommodate my schedule above his. His work was superior and finished far earlier than I expected allowing me get some sleep as I work nights. My door works like brand new. Thanks.

Li
Review №28

Eduardo was very efficient and professional. I am very pleased with the outcome.

KD
Review №29

Michael was great. The day the door was damaged they showed up with a within a couple of hours. He did repair work and I decided to replace the door with a insulated door. He was back the next day and got it all installed and it works great. I would recommend this company.

TA
Review №30

LIFETIME GARAGE DOORS IS THE BEST!! Rick was the first one out to look at my poor dead garage door. I have no idea how he, alone managed to get this double door back on the track! It was off the track, bent, and completely jammed with my car stuck in the garage. He got my car out, THANK YOU, RICK! I got an excellent deal on this door as well. Their prices cannot be beat, and I called around. There was a minor mixup on scheduling, and the manager, Lou, was right on it. He immediately took care of the issue, and called me back with an appointment. He was awesome!! Darian and his sidekick were the installers and they were AWESOME!! These two strong guys had the old door off, the new one up and running in just over an hour. Holy smokes, and in this heat.. New door with windows, tracks, motor, remote,, etc. I love my beautiful new garage door. Plus theres an app which allows you to open the garage from anywhere.. How handy is that?Impressed with the entire company. Any and all future garage door needs, Im calling LIFETIME GARAGE DOORS! THEY CANNOT BE BEAT. $1500 for EVERYTHING and thats a double insulated with windows garage door, tracks, motor, remotes, etc. AWESOME!! THANKS SO MUCH. SO HAPPY.

Le
Review №31

Outstanding repair service . Excellent Installation with the Garage Opener.went over the programing for the opener.Great Work.

Ma
Review №32

Workman was very knowledgeable. Great job.

lo
Review №33

Great experience from the initial call till my garage door was fixed. Loved that I got an email about who was coming and when on the way. Mike was very professional and explained the issue ensuring I understood. I highly recommend them!!

De
Review №34

Lifetime Garage came out the same day and repaired our issue quickly. Rick was professional and pleasant.Highly recommend this company.

Sa
Review №35

The technician (Rick K.) was great. The scheduling (communication) to complete the job was flawed greatly.

J
Review №36

Michael S., Lifetimes technician, came to my house to assist in my garage door issue. He was personable, completed work in a timely manner, and explained reasons for making the specific adjustments that were needed. Professionalism and cooperation from the company was much appreciated.

Th
Review №37

The job was done fast and efficiently. Technician was very friendly and explained everything he was doing. I would recommend lifetime garage doors very highly.

Jo
Review №38

So the owner of Lifetime is in the process of claiming bankruptcy with Lifetime Garage Doors & yet theres a lot of us with warranties, so what happens to our warranties? Thats something us customers should know!

be
Review №39

Made an appointment Saturday for Tuesday 12:00 to 2:00.... Said I would get an email on Saturday that I could communicate through... Never got an email never showed up.... When I called they said my appointment was canceled, dont know how that could happen if I never got an email or a phone call.... Terrible company never use them.

Cr
Review №40

Showed up on time, very professional, highly recommend them for garage door service!

Jo
Review №41

Very happy with Eddys performance.

Ta
Review №42

Lifetime was so easy to work with. Made it easy to coordinate with my tenants (they reached out to them directly) and were super thorough in communication. Ill use them again.

Da
Review №43

Juan performed excellent workmanship. You are lucky to have him!Regards,Darren Stevenson

Ro
Review №44

The technician “Armand” was great, knowledgeable, friendly and a pleasure to talk with discussing my garage door repair options .Thanks for the great support!!!

Jo
Review №45

The tech arrived during the appointment window, he was able to diagnose my problem rapidly now I have a quiet functioning garage door

La
Review №46

Michael was great and did a great jobAlso I got faster service than any others

Pa
Review №47

Armand was professional, quick to diagnosis the problem and had the parts that was needed. Very satisfied from my call in, she took all the information and let me know she could get someone out between 1-3pm that day, I called at 12:15 pm. Super amazed by the great service that was provided for us. Highly Highly recommend Lifetime Garage Doors! Pam W.

Da
Review №48

I had a great experience with Lifetime Garage Doors. I was scheduled an appointment the same day I called with Dylan. He was prompt, friendly and efficient in his work. My garage door is running smoothly again. Everything about my experience was professional. Highly recommend this company to anyone needing a garage door inspection, service and/or repair.

Ac
Review №49

I had another company scheduled About a week out and took time to be home but they cancelled on me! I found lifetime Garage Doors and bam! They were there the next morning as they said. I had a double wife garage door and it only had one spring and it got the door off track eventually. I was advised to add a spring and within one hour it was restored with heavier cables too. Rick was conscious of wearing a mask too, and appreciate his quality and professionalism. They came from the Phx area to Flagstaff !! I highly recommend LifetimeGarage Doors.

An
Review №50

When the technician arrived he was amazing he knew instantly what needed to be fixed and got right to it he was done within an hour so it really helped with my scheduling because I did have to go somewhere. And the technician even went above and beyond and make sure everything about my garage was perfect before he even left. Lifetime will now be my lifetime garage serving go to

Ji
Review №51

This was a great experience. Very professional and knowledgeable technician, came on time, was polite and knew his stuff! He patiently explained exactly what he was doing. Couldnt be more pleased with the experience.

Er
Review №52

Great service and unexpectedly did the job in a short amount of time. Would definitely recommend to anyone.

la
Review №53

The young man that came to my house was very professional and explain everything in detail what needed to be done why it needed to be done and the advantage of having it done. He made it clear that he was there to accommodate my needs and whatever I wanted done was entirely up to me. I found him to be very pleasant to talk to extremely intelligent. I felt confident that the work that was being done was being done with someone that care about the quality of his work And was going to deliver a class A product.

Ra
Review №54

Repairman was able to make it earlier than my appointment, which was awesome. He came wearing a mask, which was also a plus. He was in and out of here quickly. Probably in half of the time it took the last time I had the repair done by another company. Highly recommended. Was able to get a higher quality product with a 10 year warranty.

Sa
Review №55

Armand came out the day we called; he was very friendly and courteous and took care of our garage door issues promptly. Great customer service - thank you! We recommend Lifetime Garage Doors.

Ya
Review №56

Great experience with all of the representatives of Lifetime….

Pa
Review №57

Dylan was early to arrive. Provided a reasonable quote, however one should expect to pay slightly more than what is quoted on the phone. Was professional and quickly completed the garage door repair ( spring and cable replacement).

Ch
Review №58

We had 2 appointments with Lifetime, both were on time, professional & product styles were awesome!We picked the door out & again received professional service all the way.Thanks Lifetime!

Al
Review №59

Totally professional. Clear explanation of the facts and corrective actions required with associated cost and options available. Efficient performance and installation in timely manner. Complete satisfaction for excellent service. Thank you.

Ji
Review №60

Rick who was the service man was very experienced and very capable. He said I didn’t need the coupon because the work done. He put in two springs and two cables and was finished in 36 total minutes and charged me $532.00. I think that is beyond excessive. Check your price estimates .before call these people. That is why they buy themselves to the top of google.

Mi
Review №61

Called Lifetime Doors with a function problem on my opener. I was able to get same day service. Armand was my tech. He was polite and clearly understood my problem which could only be resolved with a new opener. The price was fair and he did a clean quick install. I also had a new weather strip installed. Very pleased with the service.

Ke
Review №62

I discovered the broken springs on my garage door at 9:30 in the morning. The repair technician, Dylan, arrived by 11 o’clock. He was courteous and competent. The repairs were completed in less than 45 minutes. I’m very impressed with the cost, quality of work, attention to detail, and the speed shown by Lifetime Garage Doors. I will use the again if repairs are needed in the future.

Co
Review №63

I called mid day to have a spring replaced and they were able to schedule me for the same evening. The tech arrived within the time window and fixed my garage in no time at all. The repairman, Rich was friendly and knowledgeable.

Ro
Review №64

The technician Armand was WONDERFUL, he explained everything prior to completing the repairs. He made sure that I understood what the job entailed, he made sure that all of my questions were answered.Armand was VERY professional, polite, and personable.WOW!!!! I have had my garage door fixed before by a different company, and Ted that’s why Armand had to come and fix it CORRECTLY! I’m so grateful that we came across this company...did I mention Armand was wonderful?Oh yeah...my garage door works great now!

Ki
Review №65

I cant say enough positive things about Lifetime Garage Doors, always there when we need them! Same day service, next day replacement, great price, professional service. Rick was polite and professional, completed the garage door replacment quickly. Highly recommend them for your garage door needs! Made the unexpected expense much more bearable! Thank you!

Ch
Review №66

Armand Woodson got to our home and immediately when to work fixing our garage door. He is one of the most knowledgeable and capable technicians on the planet. He is a problem solvers around. thanks Mr. Woodson for your help at our home

He
Review №67

The technicians were professional and friendly. They quickly assessed what was wrong with my door, explained everything that needed to be done and showed me the damaged hardware they were replacing. They came fully prepared with all the parts needed.They did a complete hardware overhaul of a door that is 40 years old in just over 2 hours.It works and sounds as quiet as a new door.

Er
Review №68

Rick is awesome, he installed two new springs on my garage door in no time at all!He even came back out when I had a blonde moment and fixed my garage door for no charge!I highly recommend Lifetime Garage Doors, do not hesitate to contact them for your garage door needs!

Kr
Review №69

Armand Woodson was very friendly, knowledgeable, professional and really cared about my situation. He paid attention to every detail. I will definitely utilize your services in the future!

Ra
Review №70

My appointment was easy to set & the tech was on time. The tech, Armand is an excellent representive for Lifetime. He was very nice & addressed the problem quickly

Ch
Review №71

On Time, Excellent, Professional and Friendly Service! Our service technician Zack was informative and went above and beyond! My wife and I highly recommend this company for your garage door needs. Ask For ZACK! Hes great!

Ch
Review №72

Tech Armand Woodson showed up at our home with a brilliant smile, a wonderful attitude, and ready to fix our garage door. He assessed the situation and got to work. We have used lifetime before but this young man was the best. When he left our door was in great shape. What a breathe of fresh air..

Ar
Review №73

After making an appointment, with Lifetime Garage Doors, two workers showed up within the appointment window. They inspected our doors, gave us a quote, and proceeded with the repairs. Both workers were polite and very efficient. We were very satisfied with the quality of their work.

Sa
Review №74

Quick and great service. Very courteous. They came and replaced photoeyes on both garage doors.

Au
Review №75

Armand was fantastic! He installed the opener in a reasonable amount of time, the craftsmanship was impeccable, and he took the time afterward to explain all the features and functions to get us quickly acquainted with the new opener. Highly recommend Lifetime Garage Doors and Armand is a shining example of professionalism with top notch customer service!

Ma
Review №76

Very please with the service and cant think of anything negative to say. I called about 10:30 am and they said a tech could arrive at the house between 12-2. Armand showed up right at noon and as soon as he stepped into the garage he knew what the problem was. He thoroughly explained what had happened and why certain parts would be needed and how they functioned. We were in a desperate situation since we just couldnt get the garage door open and I really didnt have time to check out reviews for businesses but Lifetime was the first search that came up so I gave them a call...and Im glad I did. I highly recommended them for speedy service with fair prices.

Er
Review №77

Armand was exceptional on his job. He was very professional, on time, friendly, delivered the job in the time he said and without delays, and didnt surprised me with hidden and last minute charges. Im very pleased with Armand and Lifetime Garage Doors. I will definitely hire them again.

Pa
Review №78

Very quick response and installation, and great professional service.

Ka
Review №79

Very nice! He was able to fix my garage on the spot; no waiting. Interesting to talk to and very knowledgeable about his work. Great service!

Su
Review №80

Thank you for your servicing my garage door opener. The Tech that worked on opener was very courteous and pleasant, followed thru on delivering a new remote to me as promised. Will be keeping your company in my contact list for future needs.

Na
Review №81

Easy to book, technician allied when 20 minutes out. Was on time with the booking window I was scheduled. Quoted the job before working. Fixed it all in about an hour, easy to pay. Highly recommended.

Ti
Review №82

I was blown away by the customer service with Lifetime! I was beside myself with a completely broken down garage door. I have just moved to the area and had no resources for this type of emergency. Doubtful, I called the number on the sticker and Tammys professionalism immediately put me at ease. She was courteous and understanding and got me scheduled that same day!Dennis showed up at the BEGINNING of the 2hr time block (which never happens!) and took complete control of the situation. He knew exactly what was wrong, how to fix it and how to relay it to me so that I had no cause for concern. The work was done quickly and exactly as he explained with no additional charges despite above and beyond service. I have been on the service side of contracting and hospitality for 30 years and I was impressed with every part of this interaction. Thank you, Tammy, Dennis and Lifetime for turning a terrible day into a great experience.

Ed
Review №83

If I could give a ZERO star review, I would. Called to ask about appointments and pricing and the girl named Ashley was absolutely rude and condescending. Her customer service skills are clearly lacking and she needs help talking to people. Would not recommend based on that experience alone. Your first line dealing with this company should not be this woman.

Is
Review №84

Followup service is impeccable. Thank you.

St
Review №85

I was very please with the tech! It took a while but its fixed and Im pleased! Thank you lifetime Garage Doors

Th
Review №86

Rick was very nice, helpful and knowledgeable. I had broken a garage door window and decided to get rid of the decorator plastic inserts leaving 4 simple rectangle windows.He came out on time, listened to what I wanted, examined the issue and said he hoped to fix it today. The estimate was for $300 (mostly labor) as the top section of the door must be removed to install the windows. We agreed.He returned an hour later with a piece a replacement glass, but it was too small (measure twice, cut once?). He promised to return the next day to fix things.We received an email at 10:00am stating he would be here within 25 minutes. We waited. At 1:30PM I was actually worried about him. I called the company. They said they would contact him. We received an email that he would be here between 3 and 4pm.He did arrive at that time. He replaced the broken glass, and removed the 3 remaining stylized inserts. Total time was less than 10 minutes.I understand driving time, and time at the glass company waiting for the new piece, but $99 for a small single pane of glass and $200 for labor was way out of the park. I wish our first experience with contractors in Scottsdale could have been better.

Fr
Review №87

Excellent job and timely repaired.... Well done!!!

Gr
Review №88

These workers for Lifetime Garage Doors were Awesome. They were very professional, courteous and looked over the whole system as well as fixing the problem that had me call them once the Liftmaster belt broke. I also got a 1 year warranty. Excellent customer service skills and if any other problems come up, I have saved their number. Immense thanks Lifetime Garage Doors!

mi
Review №89

He came in, did his job and left. Replaced the logic board, programed remotes

Sc
Review №90

Dillon recognized the problem right away and corrected it accordingly. He was enthusiastic and showed me why it was a recurring issue and quickly got it back on track., lifetime has always been quick to fix the wrongs that may occur. I was happy with service.

Sh
Review №91

My garage door, broken spring, was fixed within an hour after I called for service. The tech, Rick, was friendly and professional!

Sh
Review №92

Arrive on time and gave us a great price. Was able to install the door and opener the next day. Took the time he said it would to install. I would definitely recommend Lifetime Doors for your garage door repair or install.

Sk
Review №93

My garage door failed and my vehicle was trapped inside. The technician responded quickly (within an hour of the request), was very knowledgeable and replaced the broken parts right away. My garage door was working and my vehicle liberated within 2 hours of my initial call!

Ka
Review №94

Prompt and courteous service. Will definitely call them if I need garage door work in the future.

Al
Review №95

Installer was prompt and did a great job.

Mi
Review №96

Dylan provided good service and was very professional and courteous he installed a new belt drive garage door opener thank you again Mike Bodine

Ma
Review №97

On a normal Saturday morning, my garage door died. I called Lifetime Garage Doors and they were able to schedule me a service call that day. The service man kept me apprised of his schedule so I wasnt left hanging all day. He came, provided three solutions to the problem and promptly repaired the door. Excellent service - highly recommend!

G
Review №98

Our door was checked, then fixed in no time. The door opens and shuts smoother and quieter than ever. All questions were answered. Very good service.G Lynn Morgan

Ri
Review №99

Great service. The service rep responded almost immediately. He was respectful, thorough, and job we done. Thanks to Rick who did this repair.Highly recommend this company.

Ad
Review №100

Armand was excellent. Prompt service. Very helpful.

Information
100 Comments
4.6 Rating
  • Address:3316 W Bell Rd #A, Phoenix, AZ 85053, United States
  • Site:http://lifetimegaragedoorsaz.com/
  • Phone:+1 602-560-6663
Categories
  • Garage door supplier
Working hours
  • Monday:4AM–10PM
  • Tuesday:4AM–10PM
  • Wednesday:4AM–10PM
  • Thursday:4AM–10PM
  • Friday:4AM–10PM
  • Saturday:4AM–10PM
  • Sunday:4AM–10PM
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