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Nero Prints
4630 N 12th St, Phoenix, AZ 85014, United States
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Nero Prints

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Ke
Review №1

I have worked exclusively with Brandon Campbell over the years to create custom pieces for myself as well as for a non-profit. I love that Brandon ALWAYS answers when I call or text to discuss new projects. He keeps me informed all the way through the process. Just today, I was informed that my sweatshirts and t-shirts will be delivered tomorrow. He has previously helped me with custom design (when it was for a special engagement and I needed more help than I was capable of). He can help bring an idea to concept on apparel like no other. He sends over estimates so I am aware of my up front cost, and has delivered all of my items on schedule if not ahead of schedule. I cannot say enough good things about Nero Prints and Brandon. Ive had issues with other companies being responsive and proactive, and I am relieved that this is NOT something I have to worry about with him. He is truly the best, and I love working with him.

He
Review №2

I ordered shirts for my sixth grade students, and we were all so happy with how they turned out! They were able to take a students design and make it look exactly like we had all hoped it would! They were extremely helpful and accommodating with a change in my pickup plans as well. Overall, a great experience and product that my students loved!

Ju
Review №3

I have used Nero Prints since 2015, on multiple shirt projects for personal and for work when I was at Fox Restaurant Concepts. Nero helped us turn around shirts for Blanco almost immediately so we could get them on time for our event.The quality of the print and color has always been incredible. Everyone has always been so satisfied and happy with the shirts once we received them!Price point is very affordable for the quality or print/shirts/turnaround time.Nero is always my go to when I need shirts done. I typically work with Brandon and Nick and they both do a wonderful job! I highly recommend this place, you will not be disappointed!!

Ta
Review №4

Terrible customer service. I contacted them over a month ago for a few things to be embroidered, a backdrop banner to be made and a sticker. They seem extremely unorganized and unmotivated. I spent ample time on the phone with Cory explaining what I wanted/needed and even emailed pictures of examples with descriptions. Days go by and I get an email from a guy named Brandon saying to call him to talk about my needs. So I call, and Ill admit I waited about a week to call because I was slammed with work. But regardless, when I called, Brandon basically asked me Hey so what exactly is it you want I responded with, are you kidding me? I asked him if he had bothered to take a look at the emails I had sent Cory and talked to Cory. He said Cory never sent him the emails- he was clueless. I told him to take a look and contact me once he had. Again, days go by. So I call Cory because I have his number saved. I ask the status of everything and he says hes not sure. At that point I told him that they had officially lost a customer, and one who would have been a lifetime customer if all had gone well, because I am located just minutes away from them, and my company is growing and growing. I went in the next day to grab the things Id dropped off to be embroidered which ALSO werent done even though we had agreed on a cursive font together! Brandon was there and I told him the same thing, that they had just lost a lifelong customer, and told him I was going to leave a bad review, unless he wanted to bribe me out of it and win my loyalty back by having everything done immediately. He didnt even care. Apparently they must be rollin in the dough, doing well in life and not need the work- that or theyre just lazy. Probably lazy.

Ch
Review №5

Nero Prints was very helpful, had a super quick turn-around and was inexpensive. Id definitely use them again for screen printing!

Jo
Review №6

Nick is a screen printing God! Nobody knows more about ink and fabric than him. Nero prints is good, but with Nick, theyre great!

Information
15 Photos
6 Comments
4.2 Rating
  • Address:4630 N 12th St, Phoenix, AZ 85014, United States
  • Phone:+1 602-314-5848
Categories
  • Embroidery shop
  • Embroidery service
  • Print shop
  • Promotional products supplier
  • Screen printer
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–2PM
  • Thursday:Closed
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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