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Krasiva Windows and Doors
2432 W Peoria Ave #1186, Phoenix, AZ 85029, United States
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Krasiva Windows and Doors
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Ne
Review №1

Update: They came back and fixed the security system sensor. They subcontract the staining and those guys came back and put another coat of stain on the door. Krasivas guys are pretty good. The subcontractor guys that did the staining needed me to point out all the spots that they missed. They are okay, but when they say they are done, you have to have a close look. They were done about 3 times when I came and found areas that were completely missed. They eventually got them and it looks much better now, but they do need some supervision since they seem to miss a lot of details.All and all I am much happier with it now.Update: Owner has contacted us and is now coming over to check it out. Ill keep this updated.The door was a decent quality but the install left a lot to be desired. First of all, the old door had a built in security system sensor. When they replaced the frame, they didnt preserve the wires that came from the wall and fish them through the new frame or anything. They just framed over them so now we cant put a new sensor in the door/frame. Also, the stain job was awful. There are lots of spaces that they missed with stain, especially around hinges or any harder to reach spots. It was overall blotchy and somehow they even managed to smear stain on an adjacent wall. For the price we paid, I expected a better job. We contacted the company several times. Each time they said they would look into it or send someone to inspect it but they never got back to us. Its been months (maybe over a year) and they havent responded to any of our complaints.

li
Review №2

Wonderful to work with. The entire process from start to finish was smooth and professional. All of our questions were answered during the initial consultation to where we felt comfortable. The installation process came sooner than expected and we were thrilled! The gentlemen who were installing the windows were very considerate and meticulous with their work, making sure everything was done correctly. Thanks so much Krasiva, we look forward to working with you in the future!

Ar
Review №3

We had a very positive experience with Krasiva Windows, from the salesperson through the installation. Our home was built in 1994 and the old aluminum frame windows and patio door were not energy efficient by today’s standards. The Krasiva estimate we received from Nick was informative and reasonable in price given the high-quality product and the excellent energy ratings. We replaced all the large windows and the three-panel patio door. The installation crew (Richard and Adam) completed the job in four days as estimated. They did excellent work, from carefully removing the blinds, to removing the old windows, installing the new windows, and sealing and trimming the edges, and replacing the blinds. They were very conscientious and had impressive attention to details, including matching the existing stucco texture seamlessly around the newly installed patio door. We highly recommend Krasiva Windows.

Jo
Review №4

I am once again revising my review. All of the positives outweigh the single negative experience that I had. I will say this, the owner - Greg - really went above and beyond to bring me around and restore my respect for the company. I originally had the windows/slider in the back replaced a few years ago. The products used are well above par and the technicians were very friendly, professional and cleaned up after themselves. This year I had the front of the house done and Im happy to be able to say the same about the product and technicians! And the warranty is especially generous! What really impresses me is the pride that Greg and the technicians take in their business and workmanship. Greg really communicated and worked with me to make sure that I would end up a very satisfied customer...and I am! I wish the entire Krasiva team many more years of success!

Sh
Review №5

Buying new windows turned out to much more of an adventure than we anticipated. The difference for us turned out to simply be the quality of the product. We loved every aspect of their windows. Their sales representative did a great job demonstrating the multiple features of the windows. We were given an installation date of May because of the number of jobs already scheduled before us, but much to our surprise, the windows arrived and were actually installed in April.Unsure of what to expect we were concerned about the installation of the windows. The two men that did the installation were very courteous and polite, but even more importantly, were extremely hardworking, meticulous and diligent. They took great care of our house, wrapping things in plastic, cleaning up each area as they worked around our house replacing all of our windows. They picked up everything outside and did their best to leave everything as they found it when they started. When they were gone we had little more than our typical weekly housecleaning and our home was back in shape.While we have only had our new windows for a few weeks, we love the finished product. Everything about the new windows has made a noticeable difference to our home inside and out. We cant wait to see the difference they will make in our summer utility costs. Obviously, we highly recommend you consider using Krasiva for your home as well.

Ar
Review №6

My house was built in the early 1980s and had single pane windows with no real insulation. Even in the winter when the sun light hit the living room window and my office window, the house would warm up and feel stuffy. In the evenings, the office would feel like a sauna even in winter. I noticed this more while working from home during the Pandemic. The double pane windows with the Argon gas were the windows that were chosen, as well as a new sliding door with a built-in doggy door. As a result, when the installers came and installed them, it was an immediate difference in all the rooms, especially in the office. It used to hover around 83 degrees in the evenings with blinds and black out curtains. Now with just the blinds the temperature stays in the low to mid 70s consistently. The AC doesnt turn on constantly anymore. The installers were very nice and cleaned any mess they left behind. They also made sure to put back everything including the blinds. Overall, Im thrilled to see the differences with their product, and I look forward to seeing how they hold up in the 110+ degree temperatures in the Metro.

T
Review №7

We finally got our windows installed and they look great. It is amazing how much cooler our west facing rooms are now. Also, didnt expect how much noise they eliminate as well. The guys who installed them were great - Richard Espinosa along with Adam and Nick. They were very courteous, helpful, and clean. We will definitely request them for the rest of the windows left to be installed in our home. Overall, great installation of great windows!

St
Review №8

I would highly recommend this company. From Perry who was the salesperson and did a wonderful job at explaining the windows and the doors to the installers Chris being the lead person this was a company that I was glad to partner with. They held to their deadlines and did a wonderful job in a timely manner. The windows and doors are beautiful and you have one happy customer.

Je
Review №9

This was a wonderful experience from start to finish. In just a month and a half I have brand new beautiful windows that have been installed perfectly. From the time of the estimate, to the day of installation, every single person from this company has been nothing but friendly, honest, and knowledgeable. I think the highlight for me was the day of installation, because when I received the call that my windows were ready I was told installation would normally take three to four days with one crew, so I was promised that two crews would show up to make things go faster before the weather got too hot. The first day only one crew arrived. Now, normally that would be a bad thing, but Nick and his crew (special shout out to Carlos, Scott, Solo, and Larry) were able to complete the job within eight hours and I cant say it enough: Everything was perfect. The crew Krasiva sent blew me away. They treated my house like it was their own, and what I mean by that is they took extra special care when they had to move things, keep from tracking dirt in from outside, and put everything back where it had been before they arrived. The whole crew worked like a symphony together. They joked, they laughed, they measured and measured again, they cleaned up after themselves; they obviously take a lot of pride in their work. I really cant say enough about my opinion of the quality work Krasiva puts into their products either. Every window was beautiful and was exactly what I wanted. Funnily enough, an hour after the crew had finished and left, a small rainstorm blew over my house, and not a leak was found (the old windows however, failed in that department so I was glad my new ones were sealed properly). I cant recommend this company enough; its been a joy! Thank you all so much for your work!

Sa
Review №10

Richard and Adam just finished up our install on our house and they were awesome. Very professional, clean, and explained things clearly. Made this whole process much smoother.

Pa
Review №11

I have worked at Krasiva Windows and Doors for almost two years. Company management are dedicated and enthusiastic professionals who do their best for customers and employees alike. I recommend the Company without hesitation.

Ed
Review №12

Windows seem of good quality, but not good enough to cost $15,000+ for 2 windows and 2 doors.

Ga
Review №13

I recently had the front picture window of my home replaced by Krasiva. I choose them for the job because of the superior quality that they offered. Sales rep John spent the time to explain all of my options and answer all of my questions, and never pressured me toward a decision. They were helpful in submitting request paperwork to my HOA. The day of the install a 3 man crew arrived on time and completed the install. They also answered questions and did an exceptional and complete job. When they left there was no sign that they had even been there except for my awesome new window. From my first contact call to Krasiva to the completion of the job everyone was very helpful and professional. I will be calling on them again in the future to replace other windows.Thank you to all the Krasiva personal that were involved.

Ti
Review №14

I have been extremely happy with my entire experience! My rep, Steve Grosh, gave me a great deal and really showed the quality of the windows. He and the office staff were always available to talk and answered all my questions along the way. My intsall team- Richard, Adam and Nick Espinosa - made my home beautiful faster than expected and were great with my dog being their supervisor. Their expertise, professionalism and work ethic are impressive. I could not ask for a better experience from start to finish. Thank you all!

La
Review №15

My experience with Krasiva was good in the beginning but has now gone downhill. Perry came to my house back in November 2020 and basically sold me on getting two new windows. I went ahead and placed the order. My initial install was done February 26th. The installers were professional and cleaned up after themselves. One of the installers showed me a picture he took with his cell phone of a hairline fracture he discovered on one of the windows. He couldve pretended to not see it but I felt that spoke to the integrity of the company. The installer told me that he would put in an order for a replacement window. I called Krasiva to confirm and the replacement was ordered. I followed up 2 weeks after that and the woman who answered told me they estimated my replacement to arrive the week of April 26th. To my surprise, I got a call from Krasiva last week telling me my replacement window arrived. Thats 3 weeks earlier than estimated! I was so excited! The guy asked if they could install it that weekend, but I had a dentist appointment. So, I scheduled the installation for the following weekend (today). The guy told me the installers would arrive between 8 - 8:30 AM. I woke up early this morning. I cleaned up the area where the window would be installed, put down tarp on the floor. I was ready! When 8:30 came around and no one showed up, I tried to call Krasiva but guess what? Theyre closed on weekends!! So, who do I speak with to find out if the installers are still coming? While on the phone with my mom, I get a voicemail. I listened to it and couldnt believe what I was hearing. The installer, Randall, said he couldnt find my window and left his personal cell number. I immediately called Randall back. He answered and explained that hes been in the warehouse for over an hour searching for my window but cant find it. He says that happens sometimes when the paperwork guy gets the orders mixed up. He then tells me he doesnt believe my window was ever delivered. WHAT!! I asked Randall if he had a phone number for a manager at Krasiva to get it resolved. He tells me no and that he has the same office number, which is closed, so Ill have to wait until Monday. So, Im not getting my replacement window today and theres no one I can speak to, not even Perry - the salesman, to find out who dropped the ball. What I also dont understand is why the installer cant contact ANYONE at Krasiva, especially on a Saturday. And why would you have installers work on a day that the business is closed? Doesnt make any sense, but I do know they wasted my time. I have other windows that need to be replaced but I wanted to test my experience out with this company installing only two windows to determine if I will hire them again. I think not.UPDATE: 4/22/21Had my replacement window installed last Friday. I also received an unexpected visit from the President of the company. Greg was apologetic, genuine and sincere. Hes passionate about the business, his employees and the customers they service. That left a lasting impression on me. The installers were very polite and professional. They even brought in a vacuum to clean up the area where they installed the window. When they finished you couldnt even tell they had been in house. I would recommend Krasiva and will be using their services again.

Bl
Review №16

Thank you to the Krasiva teams! We were working with another company to remove and install a new french door to our backyard - I connected with Greg and his knowledge was apparent. We quickly moved forward with Greg and the Krasiva team! The installation crew was fantastic from start to finish. Extremely efficient, did not take shortcuts and the doors look great! We will be contacting Greg and the Krasiva teams for our future window and door needs.Thank you!Blake

Je
Review №17

While my husband and I cannot have our windows done at this time, I felt the need to leave a review about the wonderful experience I had obtaining an estimate. We have been thinking about replacing our single-pane windows, but have heard of how expensive it can be. A representative offered to schedule a no-pressure estimate and I am so glad we accepted. Every employee I spoke to was very kind and professional. Roger came by our home to take measures. He did not pressure us to commit to a purchase and he educated us on windows. He had plenty of samples and was able to answer all of our questions. He was truly such a pleasant man to speak with. The estimate he gave us was very fair, especially for top of the line energy efficient windows. When we are ready, we will DEFINITELY use Krasiva!

Ch
Review №18

We have had windows and sliders done at two homes by Greg and team. We are very happy with the quality and customer service and cost. I had another vender over to give me a quote and got he mad that I asked for one when I told him we had Krasiva as ‘If I was willing to pay up for Krasiva then I would never buy his windows ’... then he gave me quote higher than Krasiva per window for a more builder grade style.Another big piece for me is the stability of the employees. Even though I have had work done over a decade I still see the same people. People like working there enough to stay. We will do more work them over time and I have recommended them to friends.

Ga
Review №19

On Dec 2020, Krasiva replaced three windows of our house, since then i had experienced in first hand all the benefits they went throught in deep and show us on their first visit . After we convinced ourselves tbat we deserve this kind of confortt and protection we decided to invest in these high tech windows. After two weeks they came again and take a detailed measurements of all three windows. A month later they installed them without major problems.Since then, everyday we support our decision due to we had not a nice looking windows but all energy saver and safe.I just have a good things to say about this company...they have develop a high end product by doing a very professional research of our environment, needs, etc; but more important, setting up a team of professionals aligned to the company vision.

au
Review №20

Krasiva windows and doors found me. One of their representatives came to my door. I like their style gave them my information and was contacted shortly by Roger S. Rodger is very knowledgeable, warm and friendly and told me everything I needed to know about Windows. My windows are now installed and they are gorgeous. My house is so much quieter and I know I will see energy benefits as time moves on. Thank you Krasiva windows and doors your staff and installers were excellent. Highly recommend this company.

An
Review №21

Very pleased with the install of our sliding glass door. The aesthetics and open feel it gives our dining room is more than we expected. Jim was an excellent contact for us from the sales to the day of install.

RO
Review №22

This is the second time we have had Krasiva Windows install patio doors for us. From the office staff.(Stephanie), sales rep (Perry),to the installers (Randall and Mike) everything was a great experience! Our homes were and are cooler, we save on our electric bill, the door looks amazing and operates beautifully. Randall and Mike were so friendly, knowledgeable, and professional. They cleaned up when the job was completed and answered any questions we had.If you are looking for a new patio door or windows for your home go KRASIVA! You will be glad you did!

Je
Review №23

My parents are replacing their windows and doors, but when Krasiva came to make the replacement of the windows, they werent measured correctly. It was actually because the window company that put in the old ones (20 yrs ago) didnt do the job correctly, so Kraciva couldnt know that until they actually took out the old windows. But Krasiva Windows & Doors will be putting in the correct windows without charging for the mistake of the previous company. Thank you Krasiva!

GE
Review №24

We had 8 windows replaced by Krasiva Windows in 8 hours which has made our house quieter and cooler. Krasiva sent two young men who never stopped working, smiling, and answering questions by our neighbors as they installed our windows. They cleaned up after installing each window so there was no mess or sign that they replaced our windows. We were pleased with the product and the work.

Ka
Review №25

I live on a second floor condo and had all 14 windows+a huge sliding glass door replaced...that being said, not many companies would take on such a difficult+dangerous job. I also have 2 HOAs that Krasiva had to deal with. They handled that with care+got approval before proceeding. From start to finish, Krasiva kept great communication+professionalism. Sales rep, Perry, was extremely informative. He spent a good amount of time with us as he explained everything, showed us a visual demonstration, and answered all our questions. Derrick, the office manager, and his assistant always kept us informed and had exceptional communication with us throughout the entire process. Joe and his crew are very skilled and knowledgeable. They did an amazing job on the windows, doors, and matched the stucco perfectly. They always cleaned up after themselves and were very respectful+professional. My new windows+doors not only look incredible, they eliminate outside noise+are energy efficient. I couldnt be happier with this company..Krasiva is definately the way to go! Thank you all! I appreciate the wonderful job everyone did :)

Ja
Review №26

We recently had all of the windows of our house and also the sliding glass door replaced by Krasiva Windows and Doors. I was so impressed by the installers and their work. They were very careful to protect the furniture and area surrounding each window. They worked quickly and carefully and cleaned up thoroughly after each installation. I was particularly thankful for the care they took with my piano and the area where my computer desk sat. They were well organized and completed the work in a relatively short time. Now we have beautiful new air-tight windows and a sliding glass door that looks good and actually slides! I appreciate their work and the quality of their product!

Ga
Review №27

No complaints - install was good value, timely, efficient, professional. We are very happy and would highly recommend Krasiva.I would like to add that now that weve had time to evaluate the quality of the product, we couldnt be happier... the quality is exceptional.

Ja
Review №28

Great Windows / Great and Fast Response to service request. It turns out that the cool air that was entering our home through the window was because the window was locked without the window being fully closed thus creating a poor seal. Greg came out to address our concerns within a few hours and problem solved........... Windows are Great Quality and constructed well. Youll be happy with this company and its products

Je
Review №29

Perry was amazing! He took his time to really educate us on their quality doors and windows. Felt confident they were the best option for our front door!

To
Review №30

The service and process was excellent.The windows and patio door was installed great.AAAAAA+++++++++

Di
Review №31

All employees that I dealt with from start to finish were amazing. The crews were polite and very helpful and cleaned up all debris when finished. I would definitely recommend this company to anyone that needs new windows. Thank you for everything you did. I can already see the difference the windows have made in the comfort level .in my house.

Je
Review №32

I recommend! Thank you Stephanie!

Su
Review №33

Love this company, from the first visit with salesman to installation with the wonderful team, we are so pleased. They arrived on time and started working right away, cleaned up and replaced some wood that needed to be replaced, looked like they had never been there but the windows are keeping out the heat and we love them. Thank you Krasiva Windows for the remarkable crew you have.

Jo
Review №34

March of 2012 my wife and I had all of our windows and outside doors replaced by Krasiva. The change was dramatic. The house was much quieter with a lot less air leaks. Utility bills went down.On Oct 2019, one of the patio glass door handle parts cracked and came loose. This door is used more than any other door in the house because3 dogs go in and out and we spend the most time in that part of our yard.I first talked to Ray at Krasiva on Nov 1st. She was amazingly pleasant and efficient. She immediately started a service order to get the handle replaced. Later that week she called to say that the parts would be covered and they were being sent. On Nov 8 Derrick notified me that the handle had been shipped to the store at no charge. Today, Nov 11th, he told us that the handle was in and we could pick it up. Less than 30 minutes after we got the part home I had it installed. The new handles fit and look great. Krasiva and their employees are fantastic! Awesome customer service.

Er
Review №35

From start to finish- the service was excellent! Mike, our salesman, was very open with us on all things that could be done and what costs would look like. He gave us very break we could hope for. The measurements were exact and the fit of the windows and doors was perfect. The installation particularly impressed us as they were the most dependable and punctual construction crew I have ever experienced. They said they would be at our home, ready to work at 8:00 am each morning, and they did just that. There was no window of time for arrival given- they did what they said they would do. Likewise with the care and attention to detail given to the staining of the doors. George is a true craftsman, and met every adjustment we asked of him. The quality of the products is exceptional! We love our windows and doors and highly recommend Krasiva to anyone looking for high end windows and doors to enhance the beauty and security of their home.

Ka
Review №36

I give Krasiva 5 stars!! Any time I hire someone to do work at my house, I always stress about who they will send to do the work. I have had the worst experience. I have to say I was THRILLED with the Krasiva staff. The gentlemen that installed my windows were the absolute best. They were professional, courteous, and they even cleaned up after themselves. Our windows are beautiful, high quality, and installed with minimal touch up. If you are looking for new windows this is the group to hire.

Ma
Review №37

This is the second time Ive used Krasiva. In the beginning of the year I had two front bedroom windows replaced. I was so happy with the way they looked and the difference they made in the comfort of the room. I just had the living room windows replaced and I couldnt be happier. They put in a brand new picture window in replacing two old ones. The service was great from beginning to end. The salesman is very friendly and informative. I was notified ahead of schedule that my windows were in and 2 days later they were installed. the installers did an amazing job and were very professional cleaning up after themselves every step of the way. I highly recommend this company to anyone in Arizona looking for new windows. From the Privacy they offer to the energy efficiency oh, its a great product!Mary Ann G

Jo
Review №38

Bought a couple of new windows from Krasiva recently. Great service and value. Salesperson Rodger was nice, showed us the amazing value, no pressure approach - felt very comfortable during initial consultation. Service techs kept a clean job and completed installation within timelines promised. Windows look great and we feel safer and house is more quiet too. We’ll use them again. Highly recommend Krasiva for anyone replacing their windows soon.

Je
Review №39

Thank youYour sales rep took all the time we need and answered all our questions and concerns. They communicated with us at every step of the process in getting our windows put into our home. The installers arrived as scheduled and were very efficient and did an excellent job and left our home clean where they worked and removed all Debris. We would recommend Krasiva as a company and there product. Your staff went over and beyond.Thank You for a job well done.

Br
Review №40

I cant say enough good things about my experience. From the sale Guy Gary to the installers it was very professional through the entire process. I want a huge fan for the time it took to get the window but it certainly was worth it. I had a very large window to replace and after at least 4 different companies they were the only ones that could do the window all in one piece. Derrick the project manager kept me right up to date with everything that was going to happen so there were no surprises. The installers were a great team of guys that were professional and you could tell they really liked their job. I would highly recommend them to anyone.

Ja
Review №41

When I decided to remodel my home, windows were not a priority nor were they in my budget. Always open minded and looking down the rode to possibly replacing windows, I scheduled an appointment with Jerry. I also scheduled appointments with two other well known window replacement companies so I could makes comparisons. After meeting with all three and doing some research, I felt Krasiva met all of my criteria. Jerry explained everything I needed to make an educated decision, Derrick was great to work with on the scheduling and customer service aspect, Kirk and the install team was prompt, courteous, professional, and cleaned up after themselves. Lastly, Stephanie was wonderful on the follow up. After 40 years in the field of customer service, I can truly say, Krasiva provided me with world class service and an exceptional product. They replaced 18 windows and it was well worth it to me and a great investment.

Le
Review №42

We had a very professional experience with Krasiva. I was impressed with the fact two separate technicians were sent out to verify measurements and explain in detail the entire process from start to completion. Would not hesitate to recommend this company.

Ma
Review №43

The Krasiva weather shield vision 2500 are the windows we felt would be perfect. They look outstanding and make our house look so much nicer. The installation only took 1 1/2 days and went perfect with no issues no problems. So happy with the company and product.

Te
Review №44

I wanted to thank you again for the superb work your crew did atour former residence, 1344 East Tremaine Avenue in Gilbert onFebruary 1 and 2, 2016.We sold the Gilbert house in July and moved to Oro Valley, nearTucson, in late August. One of the reasons, we sold the house so quicklywas the great work done in replacing all of our windows and the patio door more than two years ago.The sales staff answered all of our questions before hand and the installers did their work expertly. They really cared in how they did their work and cleaned up at the end of each day. Their efforts were greatly appreciated.Teresa and I thank you again for all that you did!

Pa
Review №45

This company exceeded all my expectations. The sales team is great and the installation was great. Professional. Courteous. Skilled Tradesmen. Top notch work. I will be doing more business with this company.

CA
Review №46

My husband and I love our new Krasiva windows. No more hot air, sand or water seeping into the windows. Love looking out of the windows as they are clear and yet do not let the sun fade or heat up the room. Would recommend Krasiva windows to everyone. Workmanship and installers of the highest caliber.

Ma
Review №47

A couple of years ago Krasiva installed my front door and side panel. At that time I was very happy with the people and service that I received. Because of that experience, when it came time for me to replace my windows I only spoke with Krasiva Windows. I was impressed with the complete information I was given, consideration for my budget, and their follow up. I appreciated the respect my home was given in the way the installers took the time to place protective runners on my new carpet as well as protective coverings on surrounding window areas. All work was done with care and professionalism. I am very pleased with the results.

Lo
Review №48

5.0 star rating 1/6/2018Krasiva is wonderful. I recently had a large kitchen window turned into a sliding glass door, and had the window over the kitchen sink replaced, the window over the front door and side panel replaced, and the two large front bedroom windows replaced. I was so pleased with the difference the windows made in the front bedrooms with noise and cold air, that I decided to have them replace the windows in my bedroom, so they will be coming back when the windows arrive. I have requested that the two men who did the work return to install my bedroom windows. They were professional and personable. Perry, my sales representative also stopped by to check everything out while the men were working. I appreciated the concern the company has that everything is done right. I have already recommended Krasiva Windows and doors to several friends and neighbors.

Jo
Review №49

We had Gary Phillips as a sales rep he was awesome explained everything in detail to us and we were very happy with that everything he said has come true and was done on time as scheduled. We had our windows put in by a very experienced team of installers we were very happy. The installers were neat clean and did and excellent job in our book we are very pleased with both Gary the installers and the company. Gary came the first day the installers were here as promised and check in to see how everything was going was very happy and pleased he did that for us. I would be happy to recommend Krasiva Windows an Doors to anyone of our friends relatives or people down the street.

Je
Review №50

Krasiva did a great job explaining and demonstrating the products and differences in quality levels in them. The new patio door was built and arrived when they said it would. The installation crew were very polite, professional and did a great job. The salesman stopped by during the installation to ensure everything was to our satisfaction. We love the new door!

Al
Review №51

If youre looking for a part-time job, this is the place to go. The pay is good and they offer a bonus program. the owner really cares about his employees, and providing top-notch customer service seems to be his number one priority.

Da
Review №52

Krasiva and Vision windows get my enthusiastic support!Sales - Steve did an excellent job describing the product, the differences between this and competing products as well as the installation process in general. This was not a high pressure sales experience. He presented a quality product and educated us on its benefits.Ordering and Preparation - Final measurements, working with the HOA for approval and getting product to my residence when promised went smoothly. Derek and Stephanie provided timely communication and were always responsive to our inquiries.Installation - We cannot say enough good things about the Krasiva crew installing our new windows. Joe, Kirk and Gavin were professional, knowledgeable and courteous. We felt they worked toward an installation that they would have completed in their own homes. They took their time and did things right. Everyone took time to answer my questions and explained how things worked when I didnt understand. Cleanup was like no one was ever there.Product - Now that we have had the 11 large windows (and 1 sliding door) in place for a few weeks, we can tell you that our expectations have been exceeded. We already had builder grade dual pane windows in the home and expected a slight decrease in heat transfer, but the Vision 2500 weather shield product has proven to be more of an improvement. Example – Our master bedroom has a large south facing window in an 8x8 foot alcove. It has always been hot. We had a thermal shade, heavy curtains and an A/C vent right there. With the new window, we have not installed the shade and I have had to partially close the A/C vent to keep the alcove comfortable for my wife (her desk is in this alcove). The curtains and furniture next to two large west facing windows were always warm to the touch. While our max temperatures have only hit 110+ a half dozen times, we have noticed that even in direct afternoon sun, the glass itself is cool to the touch. The new windows even block external noise more effectively.Overall, I would recommend this product and Krasiva to anyone (in fact I already have :-) ).

Ka
Review №53

Great quality windows and doors! Work was done in a very professional manner. Workers were very courteous and we were happy that they cleaned up the area when done. This is our second home that we replaced all the windows and doors with this company. We have noticed a big difference in our heating and cooling. Highly recommend them!

Ma
Review №54

We had all of our windows replaced by Krasiva Windows. Michael was the sales rep, who came out and demonstrated their product. We were so impressed with not just the windows but with Michael. We felt compelled to do business with them. On the install date it was raining and I was sure they would cancel. But they still showed up, and on time! Ready and willing to replace the windows. The installation team was superb. They took care and were patient. As I had two kids running around. One of which, who put their fingers in the silicone and touched all our furniture. They calmly and patiently fixed the silicone and instructed me on how to get the silicone off our furniture. They could have let me deal with fixing the silicone and the mess on my own. But they didnt. They went above and beyond. That is customer service at its finest! We have had our windows a few months now. And I can say, they have helped considerably this winter in keeping the heat in, and the cold out! They even help keep the sounds out! Were excited to see what the Az summers hold for us

wa
Review №55

Krasiva Windows & Doors installed 21 new windows and 5 new doors in our home, the work was all done in a professional manner and completed on time. All our concerns and questions were handled by Julie or the owner Greg. Each day a crew of six came to our home and worked as a team, 2 workers would remove the old window, 2 workers would come behind them and install the new window, the final 2 would follow and clean up. Everyday the only way you would know any work was done was the new window. Wayne and his crew cleaned everyday and left nothing, they completed 20 windows in 2 1/2 days, widow 21 was a little more difficult. Krasivas crew had to deal with a broken garden window, not something they normally replace, but they took care of the window and it is beautiful. After all the work was completed I called Jack, the recommended painter for the doors, he is also very professional and neat, when he came he matched paint and repainted the replacement stucco around the garden window, at no cost, all payed for by Krasiva Windows. The process was easy, clean and we are very happy with all of the work done. The new windows have reduced noise from outside and look great. I would highly recommend Krasiva Window and Doors. Greg, the owner, is hands on and checks the progress of the work. We havent been through a summer yet with our new windows but know our energy cost will show a savings.Great Company couldnt be happier!

Ch
Review №56

From the ordering to installation. Service was great! Thank you Derrick and team for all the help!

Be
Review №57

Replacing all the windows in our home was a big deal for us. We were able to connect with Krasiva windows & doors, and it could not have been a more ideal decision, for us to have made. Perry gave us a very detailed explanation on the efficiency and making of the double paned windows. Living in the desert it was very important to us to get the efficiency factor. All of our windows were not a standard size, because of the age of our house, so it did take a little longer to custom make. But it was all worth it. All of the installers did a great job. Everyone was on time, didnt interfere with our goings on, and cleaned up afterwards...yay! Would highly recommend Krasiva!

Ja
Review №58

The team at Krasiva did an outstanding job with our doors and windows. It was a big project and we had a couple of unforeseen obstacles to overcome, but Krasiva was very responsive to our needs. They were timely and professional from start to finish. My wife and I are really happy we chose Krasiva to help us with our remodel and I would highly recommend them.

No
Review №59

We recently decided to replace the old original custom sized single-pane windows and 2 glass doors in our home (one standard sliding and one custom sized hinged door). My husband and I had started looking around at pricing with other companies, and during that time an agent with Krasiva came to our door. We are so glad for that bit of kismet.We scheduled to have someone come to our home and provide an estimate and show their product. After researching the company and speaking with agent who came to our home we quickly realized that Krasiva had the window product we were looking for, reasonable prices, and were highly recommended on their customer service as well, which is very important to us. Knowing they were also a local company, and had a window product that was specifically designed to handle Phoenix climate challenges was a major plus as well.We arranged to have them take the job in late November, and within a few days someone from Krasiva was at our home measuring for our specific window and door needs for their fabrication. By late January our windows and doors were fabricated, and we scheduled our installation for February. The crew that came to our home were very professional, friendly, fast and did a wonderful job. They arrived slightly before 8:00 am as scheduled, and were done a little after 2:00 pm, and that includes the cleaning, sweeping, vacuuming, and re-installing of our existing blinds. There was even extra unplanned work when dealing with the one custom-sized door, as it was originally a poorly-done do-it-yourself job by the previous owner. The crew knew exactly what to do to deal with the problems encountered by that and have our new door installed correctly. I cant fully express how impressed I was with the crew doing the work.As for the product itself, we already have noticed an immediate and drastic decrease in noise from the streets in our home. Also, weve found that certain areas of our home that had previously felt drafty in the evenings and early mornings in winter were now just as warm as the rest of the house. Those same areas of our home become super-heated in the summer. With these new windows I cant wait to see how well those same areas will do in a couple months, let alone our power bill!

Ju
Review №60

The windows are beautiful and efficient. I had five windows replaced, as well as two new windows constructed by Krasiva. The installers are the best; and the sales personnel pleasant and dedicated to the company.

Jo
Review №61

We recently had a large window installed along with a 3 panel sliding glass door. We couldn’t be happier with the quality or the experience we had with everyone from the gentleman that came to show us the various options we had down to the installers and office staff. They have all been extremely communicative all through the process and the end result is gorgeous. We have neighbors coming by constantly and commenting on how nice the window looks (10 ft x 5 ft on the front of out house facing the street). No more wild temperature swings and the clarity is unbelievable.Thank you Krasiva team for everything you did, the rest of our windows are next!

To
Review №62

From first meeting with John to explain and demonstrate the windows to Kurt, Josh, and Mike who installed the windows, my experience with all these people have been exceptional. They have all been very professional in their dealings with me.Now since the windows have been installed, the first thing I have noticed is that its much quieter from outside noises than what it was before. I am delighted with the windows and the job done. Thanks!!

Br
Review №63

The doors look great and the installers did a fantastic job!! Everyone was very professional and extremely courteous! I would use Krasiva again when I need windows or doors replaced.

Di
Review №64

We are more that pleased with our Krasiva Windows, installed March 2018. We moved to Arizona in Jan. 2017, so last year was our first summer in our 40 year old home. The heat inside was terrible, so we kept blinds closed and bought block-out curtains. Since the Krasiva install, we can keep the blinds open. We havent put up the block-out curtains and probably wont. I can stand in front of our windows in full sunlight, without feeling any heat. I love letting the light in but not the heat. Thank you John Peterson for ringing our doorbell to give us the demo that has turned our house, into our home.

ph
Review №65

The Owner of this company is a very nice man. He was very attentive to our business contract regarding our windows. This Glass in his windows is spectacular and in my opinion great for the Arizona heat. Everything about this company is honest and fair.Thank you Greg.

Ma
Review №66

1st rate company! Could not be anymore pleased than I am. Education on Windows really amazed me and the closest relationship I had with a window was to clean it. Now I literally think differently. John, my representative,was very thorough and no hard sales pitch . I choose Krisiva for the quality and excellent cutomer service. The installers left my home as they found it and the windows are beautiful. Cant wait to complete all my windows.

Be
Review №67

Excellent product and customer service. Window build and install was done in the quoted time frame, and the installers were extremely courteous and professional. I look forward to working with Krasiva again, and woudl highly recommend them to my friends and family(I already have).

Da
Review №68

I saw their ratings so I wanted them to work on my house. They will only quote you if you have BOTH spouses at the appointment which is impossible for me since my wife cannot make the hours from 9a-8p. Then they said they could do it on weekends if she cant do weeknights/days. From my experience only hard sales pitches requires you to do this. They make it sound like they have to do this because of they are a licensed contractor, dont be fooled. Its not a requirement or law. I understand if thats their policy, and they have a choice to do this, I dont want to be a part of this type of hard ball sales scheme. I am only rating them 3 stars because I have not seen or experienced their work, but I believe part of ratings should reflect the soft skills of a company not just the project itself.

Ca
Review №69

I had 14 new windows replaced in my home last week by KRASIVA WINDOWS & DOORS. The 6 man crew was fantastic!! They went right to work and did the most wonderful job, this crew knows what teamwork is all about. They removed all my shutters, replaced the windows and put the shutters back up.I never realized what a process it is to replace windows. The crew was on time, cleaned and vacuumed each area and even washed the windows inside and out, which I did not expect.My 2 cats were very curious as to what was going on and had to be right in the middle of things, the guys were very nice to the cats.I have been telling everyone about the wonderful experience I had with this company and would be pleased to recommend them to everyone.This company really comes through with flying colors.Carol Ameline ~ Sun City West

Ma
Review №70

We had Krasiva install 21 windows. Our salesman Gary was great to work with as well as the crew that installed thw windows. Krasiva is the epitome of great customer service! We love our new windows!

Al
Review №71

I was given an estimate of two hours to complete the installation. The entire installation was completed in less than an hour and everything was flawless. Thank you.

Re
Review №72

We love our new door! Krasiva was easy to work with, and the door was delivered at the time promised. Kurt and Josh, who did the installation, were very professional and efficient. They worked to ensure the new door and trim were installed properly and looked great, as was the reinstallation of our existing security door. Jack Neilsen’s finish work on the door and trim was outstanding. He made the door come alive with rich wood colors. Thank you to all involved!

Br
Review №73

Purchased and had French doors installed excellent sales and service. I would recommend and use them again.Thanks Krasiva.

Jo
Review №74

Great experience, Professional staff, Installation was painless Love the outcome and the new windows really improve noise reduction and improves the curb appeal of my home

Je
Review №75

High quality products and courteous friendly sales and professional installers. I would highly recommend Krasiva Windows and Doors to family and friends.

Ap
Review №76

We replaced a total of 5 windows and our sliding door. The team was courteous, efficient, and cleaned up after themselves. And the windows are already making a huge difference in our electric bill!

DO
Review №77

I wanted an estimate but was told that both husband and wife had to be there. For an estimate????????????? I have dealt with contractors for various projects for over 43 years and NO ONE required both to be present for an estimate. The owner is an a**hole.

Bu
Review №78

I WAS SHOCKED AT HOW CLEAR MY NEW WINDOWS AND DOOR ARE, AND HOW NICE THEY LOOK. THANK YOU PERRY ANDERSON FOR EDUCATING ME ON THE TYPES OF WINDOWS. EVERONE I HAVE DELT WITH ON THE PURCHASE, AND INSTALLATION HAS BEEN VERY NICE.I AM VERY HAPPY!

m
Review №79

Krasiva Windows & Doors recently installed our windows. No problems. we are satisfied.

Ro
Review №80

After being prompted by a random street walker, I agreed to have someone come out to give an estimate for windows as I was in the market anyways. After several calls to make sure that BOTH my wife and I were going to be there, we established a date and time for the estimate. Initially I was told that we both needed to be there to ensure that no decisions were made without the significant other also liking the product etc. Right.On the date of the estimate two guys showed up: Trainer/Salesman and trainee. First, the trainer totally removed himself from group conversations to face directly and speak to the trainee. Way too much on the job training. Arent you here to waste MY time? Secondly, the reason why the company was so in need of my wife to be there is so that the trainer/salesman could use his used car salesman techniques on her. During our consult, this guy started explaining how complicated a job like this is as he listed the countless tools by name to my wife. It was absolutely aparant to both my wife and I that the salesman was attempting to quickly overwhelm my wife with information. However, she knows the difference between single pane and double pane and a cat claw and crowbar...because the salesman made no attempt to explain the difference or what the tools were for or why we would need to reframe....his only effort was in creating an atmosphere of uncertainty...then lets make a deal.Originally, we allowed the consult because over the phone we were told we lived in a new area where the company could use some homes as marketing tools with a significant discount given to us. After waiting for the salesman to deliver his pitch (and train his trainee) I asked about the deal because he certainly was not going to bring it up. Alas, in order to be part of the deal we would need to spend a bit longer discussing types of windows and, and, and, and....ever sat through a timeshare presentation to get that gift card or free trip? Well, this was that only with less information given, no products shown, no measurements taken, and the tactics of a used car salesman. No offense to used car salesman...you can at least see the product they have to offer.I have no doubt they have excellent windows and do fine work based on the info from their website. I just expect more from the person sent by the company I am supposed to make a deal with when spending 10-20,000$.

Vi
Review №81

Great product!!! Great service!!! Great workman ship!!! Great all around!!!

RM
Review №82

Excellent staff an product

Da
Review №83

A 1 Products and Service...

Ju
Review №84

Nice people

R.
Review №85

Quality

Information
100 Photos
85 Comments
4.8 Rating
  • Address:2432 W Peoria Ave #1186, Phoenix, AZ 85029, United States
  • Site:https://krasivawindows.com/
  • Phone:+1 602-678-3737
Categories
  • Door supplier
  • Window supplier
  • Window installation service
Working hours
  • Monday:8:30AM–5PM
  • Tuesday:8:30AM–5PM
  • Wednesday:8:30AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8:30AM–5PM
  • Sunday:8:30AM–5PM
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