I own a glass replacement company and many times we need patio door inserts. Heldt has good prices, good turnaround times and Chris always helps us find the right products we need. Would definately recommend them for building products.
Beats home Depot or Lowes wood any day. Plus they sell lots of other stuff too.
Went here for the first time today and I am super impressed! The staff was awesome and they have a great selection of wood, lumber, stain and all types of tools. Go here for all your lumber needs. I ordered some Trex and it was cheaper than the big box and much faster to get delivered right to the job site. Love this place!
Its was a pleasant and professional experience. I would definitely recommend and do business with them again. Very helpful.
All the staff was very helpful and answered all of our questions. Made it a very easy process to get and find what we were looking for!
Some of the best prices on wood in all of Arizona great customer service I just a really fun group of people to work with
I need a piece of 12 shelving cut. Jason said that they dont usually cut peoples wood, but if I could get there before closing, Jose would cut the MDF for me. Thanks so much you guys! Youre the best! Fit perfectly!
Im very amateur at building but I have competed 5 different projects. I came to Heldt initially because it is close to where I live. The service here has been inconsistent. Some really good, some not so much. The speed is the best part though. I tried home depot on my 4th project and it took 2.5 hrs to get the materials I needed when it would have taken 30 minutes at Heldt. I will keep coming here!
Had the materials I needed and great customer service.
This place is the best in my immediate area, dont waste your time with Lowes or Home Depot. This place is more reliable and has better customer service.
Good people. Been a neighborhood fixture forever. They will make it right if you have a problem. They are primarily a contractor type store, but will help anyone with there DIY project. Not a hardware store, they are a lumber store.
Very helpful staff. Good prices.
All things lumber with a very friendly, helpful staff.
Mike took care of me the first time I came in....what exceptional service.Their staff is amazing, everyone I have dealt with, and Im very service oriented.Nice to speak with knowledgeable people.
Im new to the area and needed some MDF cut for me. Not much, just a small project. Needed it cut close to the measurements due to its going to be apart of furniture. I dont have a table saw. It was a great experience. Everyone was more than helpful, very courteous and professional. I received exactly what I needed in no time. I ever need anything in the form of wood working, or a lumber yard? I will not hesitate to go back to this excellent business.
Exceptionally professional, prompt, helpful and courteous staff. Superior quality material. For lumber, this business should be your first, if not your only choice.
Great crew. Easy to work with. Special ordered composite decking in short order. Pricing was fair. Delivery was reasonable, too.
Fantastic customer service and they always have the product i need. Their attention to detail is second to none!
When you drive by you will notice that this place has a building that is on the older side. This place has been around for quite some time! They sell wood here. That is why it says Lumber CO in the signage. Places like this are very charming because they give off an authentic, smaller business vibe.
These guys are pros. Skip Home Depot and Lowes and shop where the real men shop!
Heldt Lumber is great. We order building materials there regularly and they always make haste in getting us great materials. We’ve been buying there for over 10 years and they’ve always been great to work with.
Friendly and helpful old school lumber yard. Had what I needed. Lumber was straight and on hand.
Didnt buy anything but they were super helpful and answered questions.
A real hit or miss. Ive been here and been treated like youre bothering them, and Ive been here and got very helpful assistance (Frank). Ask for Frank. Management needs to have a talk with the other guys.
Great place this is. They have items you need for these older central phoenix homes (like ship lap siding.) But it is a lumbar yard for contractors mostly. Know what you want before you go in there. However, they do have straight 2: x 4s, not like the banana boards at home depot or lowes. I like the place.
The help in the yard is great! Good guys great prices. Fine selection, my only go to lumber yard. No matter job location. We will drive 50+ miles to use Frank Heldt!
Good price and various selections!
This company came highly recommended. However, when I called the person didn’t introduce himself and he didn’t seem to want to help. I guess I’ll take my business elsewhere.
I went to buy rough cut lumber and it was available. Also their service was very courteous.
Amazing customer service! Thank you Jon for your help.
These guys have been in business for a long time and know how to treat customers right! They are helpful, quick, and truly know the meaning of customer service. No wonder they have so many repeat customers. (Even if you dont know exactly what you want, they will help you through it!) I highly recommend them!
Quick friendly service
I tried to work with Heldt 3 different times over the past 4 years because they are local and I wanted to give them every chance to help me out. They were rude and unhelpful every time. Today I found the product I wanted on the website and when I called to ask questions and make sure I was ordering the correct item I was totally blown off. These guys dont even know their own product line. Dont waste your time unless you want over priced rough cut lumber.
Good old fashioned lumber yard like before the big box behemoths showed up. The people who help you here actually know what theyre talking about - in most cases theyve personally done numerous times what youre inquiring about - so the advice and guidance is solid. The products offered here - and especially their wood materials - far exceed the quality found at the big boxes at only marginally higher costs and are well worth the extra pennies. A great place to go for your next home improvement project.
A place where are you can go to get true quality material. They also will do their best to help you out. Theyve been around for a longtime with a great reputation
Went in there for a piece of wood for a diy project. I was greeted by someone at the desk as soon as I walked in and directed outdoors to Jose. Jose was awesome and extremely helpful. I walked out with what I needed within a few minutes. Professional and great service and nice to support a local business.
Late posting this... BUT, we had such a great experience getting lumber for our deck. The employees who helped us pick out the straightest pieces after we told them what our plans were. The lumber was delivered very quickly and for a great price. We always recommend Heldt to friends.
Never ordering from this place again. It seemed like all the lumber I got was the rejected pieces. They were twisted, uneven, dented, cracks everywhere. Very, very poor quality. The only reason i had it delivered is because i don’t have a trailer. I wish I could get my money back.
If you know the difference this is where to go.
Greeted promptly, paper work and order ready, front office very professional. The yard staff, was tops, recognized my presence immediately, pulled and loaded us in the order of our arrival. need lumber go to Heldt, forget the home improvement rat race
Place is awesome wish I found this along time ago people there are very friendly and very knowledgeable unlike those big box store that shall not be named, has that old school hardware store feel highly recommended definitely will be buying all future limber for my diy projects from them
I was super excited to visit this place because its right by my house, got a cool looking building, and I loves me some DIY. I went in with high expectations and left a little disappointed. The prices were high in comparisons to other lumber yards in the area. Peterman Lumber is SIGNIFICANTLY cheaper. I certainly wouldnt knock a store for just high prices because selection, service, and convenience are also considerations. As for service, it was apathetic at best. Everyone seemed to be busy with tasks but not customers in store. In addition, they seemed to treat in-store customers as a bother. It felt like they didnt need the business. I would only recommend shopping here if you dont have time to go somewhere else and its not a large quantity.
Very good grade of lumber. Very friendly service. Located in the heart of Phoenix
Very quick to respond to email quotesVery fast at updating my quotes ..even a few times same dayEven got same day delievey!!!Awesome local company!!!Give them a chance
Great family owned business. If they dont have it. They will order it.
Bought three 4x4s and three 2x6s for less than what home depot was going to charge me for two of each. Wood was great quality and the employees were extremely polite and helpful. I will definetely be going back again.
Great customer service and they seem to have good quality lumber
This store is completely old fashioned, but not in a good way.Staffed with A bunch of old men that dont seem to want to help .The lumber I ordered was overpriced and the quality was garbage .Just go to Lowes and pic out the wood yourself, youll save at least 30%
Great home town lumber store. You will pay for it.
Very helpful. Thanks!
Great place, they know what theyre selling, good knowledge
Family-owned good place to buy lumber
Looking for a piece of decking material. They had it, right color and cut it for me. Thank you!Home Depot and their door installer are unaware of your lumberyard....I know you have been there for years!
If you re a homeowner with a question about lumber this is not the place to go. Very unhelpful, not interested in dealing with the public.
Awesome people, parts and performance!
Best lumber store in the valley.
Best service and lumber in town.
Excellent service always Prompt
I ordered some lumber that they had to order and it was there the next morning.
Customer service was horrible! I Was looking to buy some 1x6x72” pieces of rough lumber and was told “I don’t know what the F*%# your talking about” and then hung up on. Don’t use this Lumber company try Alliance Lumber instead!!
Great care and service.
Quality materials excellent service
Always very helpful
Helpful fast service
I received a quote over the phone with these guys and when I drove to there location, they were extremely rude, Dont expect smiles when visiting
Helpful and courteous
Great lumber
Awesome service
Great!
Very bad service those who attend discrimination