After calling all morning during business house and nobody answered the phones… I finally walk in and realize why they never answer, both guys are using the business phones for personal calls. After 10 mins of waiting around for help they tell me everything is delayed and wouldn’t even help me (I’m buying with plenty of time… so a delay doesn’t matter to me) and they just kept giving me the run around. Super rude. Unprofessional. Should be fired.

The staff is extremly helpful, shipping is fast, and you cant beat the prices! The same doors are nearly twice the price at the major home improvement stores. I replaced all my interior doors, casings and ordered barn door slabs at a fraction of a cost the big box stores wanted. Do yourself a favor and check out Baseboards & More you will be very happy by the savings over the big box stores.

They don’t answer the phone during business hoursBetter if you stop by

Awful customer service. Felt like clients were an inconvenience

The only reason I’m giving them three stars is because they never answer their phone. My order had gotten lost and every time I needed to check on it, I had to physically go in.The price, help with the product and the product itself is outstanding, but know that you’ll never talk on the phone.I have to shout out to Nathan for helping us tie 16’ base on top of our SUV. It took quite a bit of time and he helped tremendously.

Horrible! I purchased 25 single doors and 2 sets of double doors from the location on Thomas Rd. I waited three weeks in total for production time with three completion date changes. When the order arrived it was wrong and very poor quality. The doors were so hollow they wouldn’t hold a lock set without eventually collapsing. This company does not stand by their work or offer any kinds of refunds or exchanges. I was told the doors I ordered were custom and could not be returned or exchanged. Management won’t even return my phone call. The doors were standard 30” x 80” doors. I replaced all of the doors with cheaper better quality Home Depot doors. Beware!

Ordered some beautiful baseboard and trim in a pinch for a whole house remodel. The guys: Nathan and Gonzalo, were AMAZING! They got it quick and even offered free delivery in just two days time. I also got a great deal, as the boards were much more expensive elsewhere. This company has a passion for serving others, and it shows in their customer care. Thank you, Baseboards and More in Arcadia!!!!

This new location is so convenient for me. I came in to find a match to a baseboard I bought over 5 years ago at the Glendale location. The staff helped me out and got me on my way. They have awesome prices and they have great deals on doors that I never knew about. The prices are significantly better than the big box stores!!

We had a great experiences at Baseboards & More. The staff was extremely helpful during not only during the process of helping us pick out the baseboards but during the loading process. We ended up going back a few times and every time the customer services was top notch! Very friendly staff and a wonderful product!

I had been looking for a barn door for my master bedroom every place that I went to was overly priced and poor quality. I didn’t know about this location but I’m so glad I went I was able to find the perfect barn door with hardware at a great price and the quality is top of the line. I would highly recommend this store and more so the employee that assisted us Nathan very knowledgeable and friendly can’t wait to go back and do business with him again.

Lots of options to choose from and great costumer service! Nathan give us great information and made the selection super easy for us. Very affordable prices and also offer delivery to your home! Highly recommend!

Stopped by the store last weekend to look at the displays and the staff was very helpful. We went tonight to pick up the trim and had another great experience. Checkout was easy and they were very helpful during the loading process.

Absolutely fantastic place. Ther service and price cant be beat. Staff, especially Nathan, go above and beyond. We had previously bought our doors at home depot but we will definitely be going back here for all our future needs.

Quick & easy. Went to the store to order just because I had extra questions. Going to p/u another day..really good prices, 623 baseboards best price in town...

I worked with the young gentleman named Nathan and he was very nice and knowledgeable and helped me pick out what was best for me. His customer service and smile made him very easy to talk to. If I am ever needing to remodel again Im sure I will go back and I hope hes still there.

They won’t cut your baseboards in half anymore. Hard to transport 16ft boards

I love Baseboards, Doors and More and especially thrilled that they open a store here in the East Valley on 42nd St and Thomas. The sales people are top notch, knowledgable, friendly, and helpful. Tons of choices and GREAT prices.

Amazing service! Nathan was very helpful he made it very easy and was very efficient his customer service was superb I am going to highly recommend him to everyone Thank you Nathan

Great selection of baseboards. I was able to find some that match my house perfectly.

Sales rep was extremely helpful. Ordering process was efficient and delivery was quicker than anticipated especially during these trying times.

Great place! Not only cheaper than home depot but way bigger selection! Service was fantastic, thanks Maria!!

Great service! A lot of options to choose from. Highly recommended! Special thanks to Nathan!

Grate services and loved the prices also very helpful staffed specially nathan helped me out a lot and was very nice thank you

Great service, cheap prices and big selection thank you Nathan for your help he was very knowledgeable

They didnt had materials completely ready like they said they had... 2 days later still didnt had it when they said they would have it next day. Their last words were.. WE MIGHT GET IT TOMORROW OR FRIDAY..IF NOT.. MAYBE SATURDAY.NOT SURE

Very affordable prices and Nathan made super quick and easy would highly recommend to family and friend!!!

Great place to purchase anithing from base bords harware. And moldings. The guys Y there are bery knowledgeble. About. All products they sold.

Friendly, fast service. Our door arrived on time and looks great!. FERMAR Maintenance will keep doing business with you. Thanks!!!!!!!

Excellent customer service, very nice office area. Always have what I need.

Nathan was very helpful! Thank you so much

Amazing service and prices, I will definitely recommend this store to my friends and family!

Good service. Really nice assistance. Everything on stock.

Had a great experience getting custom five panel doors, they have an awesome staff great to work with

Very fast and very friendly customer service, a ton of options to select form for baseboards, trim, casing, crown molding, flooring, doors, etc. In and out with an order set up for delivery to our house in under 15 mins, and excellent pricing as well!

Great place!! Very fast and friendly, thank you for helping my husband, got help from Nathan !

Great service helpful, friendly and knowledgeable thank you Nathan Herrera.

Amazing service, the employees are great to talk to and great personality! Will definitely recommend to friends and Family.

Great service, very knowledgeable and helpful I got from Nathan

Great that they moved further east, easier to get all my remodeling needs !

Unbeatable prices and attentive customer service!

Great location very knowledgeable and helpful, will definitely go back! Thank you Maria!!!!

Great prices and helpful staff

Nathan was extremely helpful and knowledgable.

Loved it

Nathan was very helpful !!!!

The product is of very good quality and have the best prices. The vendors are very friendly and helped me with all my questions calmly.