This is in regards to there Scottsdale Arizona Where is the option for zero stars. This company is negligent and puts the public at risk and should be shut does. I am 100% confident I was sold a used item which goes against the Arizona Department of Public Health, Arizona Board of Cosmetology and Centers for Disease Control, Scottsdale Fashion Square lease agreement all of which will be contacted on Tuesday. The Better Business Bureau and Channel 12 News will be contacted too if I am not made whole by a full and rapid refund! The public needs to be made aware of this company for their own protection and safely!Im sure this business is a scam and I fell for it so shame on me. All the warning, red flags were there: beyond aggressive sales associates, hard selling that doesnt stop even after you buy and beyond outrageous prices! Do their products work, yes! But I would never pay their outrageous prices.For the product I was sold I was told it was a Valaiss damaged box which it is. The sales person said people in Scottsdale like perfect boxes so it would be sold at a 75% discount. I did not open the box to inspect it. Upon getting home I opened it to find there was no protective seal on the item! Gross! How in the time of Covid could you be so irresponsible, negligent and disregard the health and safety of the public as to sell a used product? That is illegal and you put my health and the health of the public at risk. Their is no excuse for that.I then started doing research and found that is a common practice at their Scottsdale, Phoenix and Vegas locations. They have sold used items multiple times which shows their gross negligence as a company. I dont care that I signed a receipt. I purchased a new, unused item in good faith and signed a receipt based on good faith. You did not act in good faith! I was given a used item which violates multiple laws. I expect a full refund (not minus a stocking fee) to my credit card within 7 to 10 business days or this will go public.

Absolutely wonderful

Joke store. Dupe people with $$ that you can stay young forever. Save your money & learn to age gracefully. Thats real beauty.

My last visit was with Jacob. He spent the time explaining the purpose of each different product line. It was very educational and then I had a wonderful facial. Thank you for a great experience.

Did not really shop here... the sales guy handed me a sample outside the door. This would appear to be more geared towards women... I really was not looking for anything and quite honestly I really did not pay too much attention to what the store sells... I did not want to be rude so took the sample and told him to enjoy the day!

I went to the Phoenix store last week to purchase a gift fro my best friend. The staff were super friendly and I ended up buying some cleanser for myself as well. PS my friend loved the gift!

My experience was Amazing!! What difference in my look and skin!!!!

CROOKS, These people have not returned a phone call (14 of them) in regards to a refund on an order that was returned unopened via the mail. We are talking $2500 worth of product that was returned because I didnt want the gift from my husband ( he was being sweet). I told them that I didnt want it and they said it was already being shipped, so I said I was shipping it staight back and expect a full refund, they of course told my husband that the product was 100% refundable. Its only refundable if you can actually get the refund. I really feel that the Biltmore is cheepening their shopping mall expreience by having such slimballs as a store there.

Was walking past this business when an employee jumps out of the store. The employee tried to sell me their extremely over priced miracle wonder lotion. Steer clear of this place.

#ForeverFlawless best skin care I have ever used. Five stars.

Up scale great customer service fast and efficient

Leaves me feeling Clean! The exfoliating foam cleanser helps me remove my makeup and also deep cleanses my skin at the same time which I love!

Miracle wrinkles gone!

This stuff in the diamond package is flawless!!

Adam was lovely, very personable!

The salesman was very rude!

Very nice people

Come here if you want to be insulted multiple times for free.

Loved it

A little expensive but worth the creams are super good