This was absolutely one of the best experiences Ive had at a car wash ! I ran into some billing issues involving my government card and manager Patricia Lopez made it very clear that the customer experience was her number one priority. The car wash staff were impeccable, courteous, fast, and everyone went above and beyond. Thank you so much!

I paid $40 for a platinum car wash which included interior detailing and this was a mess! Awful they didn’t clean anything and the back seat was not vacuumed. I want my money back! Would not recommend them.

My car when I picked it up looked amazing on the outside but the inside was another story. The front driver and passenger doors were not wiped down, the back seat was not vacuumed, nor wiped down. The center console still had dirt spots on it. I had a coupon for a free full service car wash. The staff was very polite and friendly but I was disappointed with how the inside looked.

Last few times, the quality of service from this location degraded. I can understand Arizona heat and staff working very hard under this heat. But that should not be an excuse to provide bad service.

I have to say, Im disappointed. My last two visits they missed so much for the Works. I dont need perfection but I need completion of the task. Twice now Ive had to go home and finish the job, mostly basic interior cleaning that just got missed. Maybe the last few years I didnt notice because I didnt have a black interior... but that should make it easier for them to see where they should rub the cloth.For the most part they do a good job. I know its kind of a thankless job though I tip every time. I can say they are definitely better than Jackson where I used to go but Im not sure that I will go back.

Oil change guys were great. Car was cleaned well. Everyone was cool.

Don’t spend your money here.I paid $100 for a basic wash, vacuum the interior, wipe down the dash and console, and shampoo the seats.They did a good job with the basic wash and shampoo. Here comes the BUT…there were spots all over the console and armrest including a dirt streak that was not there prior. There was still dirt on the passenger side floor mat. This is the 2nd (and last) time this has happened to me at two separate cobblestone locations.I addition to this poor service, someone stole $2 that were sitting in the storage compartment of my console. Thankfully I noticed this before tipping them. Due to lack of effort and professionalism, $2 is more than what they deserve. It’s also the final $2 I’ll ever spend there.

For the platinum, we got poor service. The inside was not wiped down well at all. I could wipe my finer on top of my dash in several places and have black on my finger from all the dust. They did a good job vacuuming. I will never pay such a high price for poor quality again.

Aj took care of me bestUpdate: forgot I posted this until getting the notification of the below comment. customer service was great. AJ is cool and definitely took care of me but whoever was taking care of the interior let him down. Even the top of the center console hadn’t been wiped down. Again customer service= 11/10. All in all it’s $25 for an exterior rinse and dry

AJ was very helpful, informative and funny. I did not expect to have some laughs at the car wash. He really brightened my day! Thanks for an unexpected fun time!

Aj bring treats for dogs and the family thank u for the good time and positive experience 🙌🏼🙌🏼🙌🏼🙌🏼🏃🏼‍♀️🏃🏼‍♀️🏃🏼‍♀️🏃🏼‍♀️🎉🎉🎉🎉🎉🎉🎉

I’ve been coming to Cobblestone for some time but today’s visit was disappointing. My car came out looking great, as always, but as it is hot, I was waiting inside. There was no announcement ever made that my car was ready. They just left it parked between the detailing kiosk and the gas pumps where it could have been in a collision. I finally got tired of waiting and went to ask and was told it was done. When I inquired why there was no announcement I was simply told they were very busy. Yes, I understand, Sunday afternoons are very busy for car wash places, but that doesn’t mean customer service can take the day off. You should announce that cars are finished in the inside waiting area too as well as trying to flag people down on the patio. Very unprofessional. I bought a booklet of 6 car washes to share with my kids. We will be going to other locations for the remaining visits.

Been a member of Cobblestones monthly program for several years now.I travel past 2 other Cobblestones to get to this one almost everyday. Thats about 40 minutes travel time and it is worth it.This particular location simply does an outstanding job. The employees have pep in their step and just get it done. Never have I ever had to bring anything to their attention. It is always done right the first time.Recently had a flat tire at this location. They did everything they could for me to get it taken care of. Up to and including, taking the tire on and off and getting me to the repair shop and back again.Primo is the manager and he has built an outstanding team that Cobblestone should be proud of.

The auto service guys are always friendly. They make sure my car gets the services it needs. Always great service. Thanks.

Wow. These clowns jacked their car wash prices up (again) by over $6.00 for everything on the menu. Cmon, how dumb. Raising prices constantly (yeah people notice) without giving folks extra value or services = pure foolishness. I’m a longtime customer - but I’m now done with Cobblestone, who perhaps (in their slovenly corporate greed for profits during a pandemic that has hit many so hard) have forgotten the sad history of the once high flying chain of Danny’s car washes throughout the valley? They used to be #1 - until they werent.You guys aren’t providing high level work - it’s mediocre-adequate at best. Over $31 for a decent wash and quickie wipe/vacuum??? Um, not again. I asked the cashier what was going on. Prices have gone up, she said matter of factly. OK but you guys raised your wash prices across the board by 25% - and given me nothing extra in return. Did you give your staff a 25% raise? Did the cost of water and suds go up by 25%? And the funny thing is that you just raised prices by about 25% a year prior. Greedy.Hey guys - I’m done with you. Your car washes and the high pressure salespeople are passable, but look I’m not helping to crowd fund your sudden over-expansion in Phoenix at every corner of town. Look at all the Cobblestone car washes opening up! Just like the old Danny’s but without the waterfalls & fish aquariums. Yawn. Who is running your marketing department these days?Gosh there are so many less expensive car wash options now in the valley. Many. And I’m not interested in your monthly option thanks. Cheers.

Every time I went to this car wash I have asked them to pay special attention to the chrome on my truck tires. They never wipe them down. I have addressed it several times and still havent done it right. Very dissatisfied with there quality of work.

AJ Garcia Helped me big Time getting a great car service today! He is a gentlemen and a scholar super blessed thank you!

I have been to Cobble Stone at this location for a few times now. Always good customer service. Especially Patricia! She exemplifies what great customer service is. Thank you 😊

Spent $200 for wash and detail, waited 4 hours. Nice comfy chairs and the staff were friendly. However, the detail wasnt complete- see pic. Didnt clean the sides of the seats (see small stains there) At least they moistened up the dirt so it was easier to clean myself when I got home, but Id hoped for $200 that I wouldnt have to.

I came in to get my car detailed and tried to schedule an appointment same day since I was leaving for a flight the next day. I couldn’t get in, which is understandable and the guy told me to come in the next day at 7am and will be done WAY before 12. He also said if I go in to do a prepay he will get me 30% off, so I went in to pay for the services for the following morning. The next day I got there before 7 and was the first one. The guy asked me when I need it done by and I told him 11am. He said that won’t be an issue at all. I didn’t receive a call at 11 so I called and they said they’re still working on it and will maybe take another 30. My flight left at 140 so I just went there to get my car. The car was still not done. I had to get my car without the wash, cleaning the mats, windows,etc.I thought I purchased the interior detail which costs $179 on website but I paid $200. The receipt I did the prepaid for says platinum wash for the 39.00 but what I got was basic wash that was $19.00. More than happy to upload receipts . Basically, I got up sold, you actually don’t get any discounts for prepaying, they aren’t timely and they’re clearly worked on some kind of commission.

Aj Garcia helped me today with good vices and positive effects with a smile and good series will come to see my new amigo Aj bless you 😀 😊 🙏 ☺ 🙂 👍 😀 😊 🙏 ☺

After they cleaned car I checked interior and the lack of detail to vacuuming under seat was awful I asked Manager for them to do it again and says there hose doesnt fit under seat. Exterior was average. I paid $20+ for nothing. I can do a better job myself for $6 will not return.

Aj kept it real with good service I will come back to my amigo aj

😀😀😀😀😀😀😁😁😁😁👻👻👻👻👻👻👻☠️☠️☠️🕷️🕷️🕷️🕷️🕷️🕷️🌹🌹🌹🌹🌹🌹🌹🍀🍀🍀Aj brimg a smile at the gate and it will come see my new amigo Aj garcia now thank you bless u for being a blessing

Aj came with a smile and positive vibes come back to see my amigo Aj Garcia

Aj Garcia at the gate helping with a smile and positive light full of help and care coming back to see Aj

Aj at the gate came to see me while the power wash shut down to helpMe with a detail glad good hearted men are out there to be there for the community and give good service bless this place come to see my new amigo again #electric ✅✅✅👍👍👍👍👍🎂🎂🎂🎂🎂🎁🎁🎁🎁🎁🎁🎁🎁🎁🎁🎁🎁🎁🎁

I started off with a bad and horrible experience, but I was taken care of at the end.I went in on 6/22/21 it was my only day I had off to drop of my truck to have the interior and exterior detail done (previously bought but finally getting them redeemed) I arrived before opening because I was told previously at this location you cannot make an appointment. I was first in line and everything went as usual. The issue started when I went to redeem my prepaid details and the cashier said I cannot do both. I ask why and she would not give me a reason at first and said I would just have to pick one. I debated with her for a little saying, you mean I have to bring in my truck twice? Once for interior and one for exterior? That doesnt make any sense. I said fine (just finished 12 hour shift) went outside to tell the guys to do only the interior. The guy did not know why I couldnt either and said, she has been here longer then me.I went back in line to pay and I asked her again why I cannot redeem both you guys will have my truck all day anyways? She now says I could only pick one because the prepaid gift cards do not state which service is provided. I said yes they do I had the receipts stapled to them. I tried showing her but she didnt care. She started talking over me Sir, sir you can only pick one. I was over it and just waited for my ride.I called the customer service line on my way home and left a message, asking why are they selling prepaid details if they cannot be used at the same time, that it was a shady practice.I get a call around 1640 from a number and he states his name is Primo and he is the manger of the car wash side and that he received a call from corporate of the issue. He said he took care of it and the truck will be ready. He apologizes for the inconvenience and it should not have been an issue in the first place.I get the truck and it looks soooo good. Alberto the guy that detailed it apologized for the inconvenience as well. I thank them for doing both interior and exterior It would have been a 5-star review if it wasnt for the interaction with the cashier in the morning.

Aj at the gate helped me and my mom smile today I am coming to see my new amigo Aj Garcia again 👑👑👑 we love our mom amen 😀😀😀😀😀😀😀😀😀😀😀

Aj at the gate was so helpful with the power out helped Mr out to have a better day bless u

AJ meets another AJ at the car wash nice to meet another AJ with good attitude 🧨🧨🧨🧨🎆🎆🎆🎆🎆🎇

Aj at the gate helpful full of gods life and love here bless good men.

Cost 60$ for a basic hand wash and took 2 hours in an empty lot.

Pay 20$ for unlimited.. my 1st wash here was sub par.. old machine? Or dude that ignored me.. then had to back up go to the next entrance (1st entrance didnt read my barcode)... Must of gave me the most basic wash u have???? Air guns not working as well.. get it together...

Why do you charge for a full service that was not given? I had to point out dirty areas on my truck. The step and door jam were not cleaned.The floor mays were both cleaned properly.Never again

Aj at the gate very helpful and come back to see amigo.

If you’re going to charge me $30 make sure you actually clean the car. I have food on the floor of my car and dirt spots on the dashboard. Do not recommend.

I went to go get a car wash and the fat owner yelled at me for not lining up my wheel with the track even though he didn’t help me guide my car very unprofessional and honestly the whole store is just full of rude people. There is no way this store should be 4 stars, they’re just lying to you.

I took our brand new Dodge charger that only had 300 miles on it to get a really nice high-end car wash and vacuuming and when they were done it did not look like they even tried to vacuum. So I asked them to do it again and they just rolled her eyes and said yes you can take it over there and have them do it again. So when I had them do it he barely tried to even do anything because I was asking him to go out of his way to do a basic job!!! And then I grabbed the vacuum and he just walked away and let me finish so I snapped some of these photos and they just rolled her eyes and laughed. This application won’t let me post pictures but I have them and they are date and time stamped

Ask for AJ! Great customer service and overall great experience as usual!

I was Offered unlimited express car wash for $9 a month. Then the following month i got charged $17. I didnt even know if I didnt print my statement. I called customer service twice to cancel this and I have not received a call back. No one answered the call, it always go to voicemail to leave a msg but no one called me back. I feel its very dishonest to trick your cuatomer this way.

Aj Garcia loves the family and so do I recommend aj to every one with gods light and life force amen bless all to be blessed bye the lord 🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼✅✅✅✅💃💃💃💃💃💃💃💃💃💃💃💃🙌🏼🙌🏼🙌🏼🙌🏼🙌🏼🙌🏼🙌🏼

AJ at the gate was helpful. He live Denver and so do i

I googled Raceway Car wash because I am a member there… why does this come up when I specifically searched for Raceway?!?! I drove 15 minutes to get there and realize this was not what I was looking for. Shame on you google 😡

Initially I had given 1 star because I had called 10+ times and no answer. When I decided to just drive up there without calling first, my experience was better. I was helped pretty quickly. I did have to wait an hour longer for my car when they quoted 6pm (car was ready at 7pm) however, my car was spotless. 4 stars due to my car being perfect upon pickup, missing star due to terrible phone service.

AJ at the gate keeps the energy alive and helps life with good attitude and smile I am glad to make a new amigo ☑️☑️☑️☑️🤙🏼🤙🏼🤙🏼🤙🏼🤙🏼🤙🏼💥💥💥💥💥🔥🔥🔥🔥🔥✨✨✨✨✨👊🏼👊🏼👊🏼👊🏼🤘🏼🤘🏼🤘🏼🤘🏼🤘🏼🤘🏼

Terrible! Dont visit on the weekend!! No Clean towels and trash ALL over! Nobody cares!! We are founding members, this is very disappointing!! Happy Valley & 19th ROCKS!!

I dropped off my car I was preparing to sell at around 8am for detailing. Was told it would be ready around 1pm. I called at 3pm and was told it would be ready at 4pm. Arrived at 4 to learn it would be another hour. I had an appt with a buyer at 5pm. It wasnt ready until 5:20. The workers were trying to explain they were short handed and got called in on a day off and were quick to point at the manager for complaints. Sounds like issues within the workplace. After I left I noticed the floor mats werent well vacuumed and middle console still had some stains.

I love this car wash. The employees are wonderful. But its been over a year with this Covid!!!! Its HOT! They need to be able to work without THE MASKS Now!!!! Enough is enough!

Brought my car in for an oil change and a car wash because of a Groupon. While they’re writing me up, their service manager brings over my air filter to try to tell me that it should be changed because it’s dirty. I had just had it changed on the previous oil change so it couldn’t have been that bad so I declined. Two days later my check engine light comes on. I make an appointment with my mechanic and bring it in because it says the the fuel is running lean. Turns out they didn’t reinstall my air filter correctly and completely left off the housing cover. Thanks to them I ended up with a $75 mechanic fee and had to buy a new air filter anyway because reinstalling wrong damaged it.

Today I took my car for their platinum wash.After wash I noticed trunk is not at all cleaned.So I told and showed the guy dust all over the trunk. He was so careless and just cleaned at one place. Totally disappointed. Will never come to Cobblestone again.

These guys are phenomenal. I received a free full service (welcome to the neighborhood) card in the mail and decided to go in. I had tree sap all over my car and just wanted to run through quickly because I had to be somewhere.BRENTON, one of the managers there, told me to hold onto the card and use it when Id have time to enjoy the full service carwash and let me go through at no charge. My car looks BEAUTIFUL!!That was soooo amazing! The whole team here REALLY ROCKS!! I HIGHLY recommend them!!

I love cobblestone but the customer service at this cobblestone surpasses all the rest. Thankyou Nick for always doing such a good job my car always looks amazing....

AJ was helpful and gave great customer service!

Amigo aj at the gate best bud now

Amazing job! A little pricey, but worth it. Pet hair is extra, but they did a great job. Highly recommend. Mickey was super nice!

Thank you to AJ for the great wash!

Car wash failure. Literally zero difference posr wash. Zero still dirt all over it. Their machines dont blast the car with water or scrub them. High pressure = high quality. Gotta go cleanfreek 100% of the time

Awesome cleaning of my car first time there for the Auto spa service.

Aj helpful all the time bless u

AJ Helps every one with a good attitude

Went there for an oil change, and it was quick and really well done. I had a chat with the manager and he is a really friendly guy, really tied up my experience there. Will definitely be going back :)

Aj at the gate with gold attitude ♥️🤩

So cobble got back to me, peter, its not just the time frame but i like how you guys forcused only on that comment, any ways, cobble pretty much didnt clean the car that great even quick car washs do better then the job in the pictures, all im saying is, cobble wash is not good anymore, they never wash my car good nor my families, if u ever need a quick wash, then thats the only reason u should go, if u want a professional good wash, then go somewhere else everyone, hope this helps

Do not purchase a Groupon you’ve been warned …. Be safe …. One question on this site is do you use this business not anymore.. I’m sure they don’t care…

Quick service, wish we had this in Oregon!! Highly recommended and convenient, free wifi, message chair 1.00 per 3 minutes, plenty of indoor seating and outside as well

Aj and I at the gate great job

Josue always makes sure my car get the complete care it needs with my oil change and air filters.my car always runs 10000% better after my car has been serviced at this cobblestone with Josue. He is very professional and has great attention to detail.

I asked that I didn’t want air freshener and they put so much and it was so strong. I asked to speak to a manager and one never came. I do not recommend this place. I kept asking if my car was ready and they kept saying no I and it was ready the whole time. I would give them a 0

Aj at the gate with good attitude

From the moment I pull up I am greeted and made to feel appreciated. The cashiers are always friendly and when with my car is completed Im always thanked and treated courteously. Over all they do a great job washing and cleaning my vehicle. The only suggestion I have is to take a little bit more time vacuuming. I know it gets busy but just a little bit more attention to detail goes along way. Overall, happy and will continue coming back and referring friends and family.

Im a retired Military Veteran after 27 years of service to our country. Transition has been the biggest challenge of my life, specifically the ability to communicate with others. An instance occurred at Cobblestone where communication was the issue. Shane, the Wash Manager and his associates stepped up and managed the situation that solved the problem, completed class A service, and ultimately befriended me and my girl friend making us Cobblestone members for Life! Thank you Shane!

Just went to have my car washed because my normal hand wash place was closed today. What a waste of time and money. I paid for the ultimate plus car wash and an extra $10 to have my all weather mats washed. My car us still filthy. It was not vacuumed, the mats were not washed and the interior leather wasnt wiped down. Gross and sloppy.

Went to wash my truck today only to find out that this location was no longer doing the express wash, you had to pay only for full service washes. Guess I will have to find a new place to get my car washed.

There were some missing spots on the detailing. Tipped $20 before I realized.

Aj at the gate was helpful

I have been a loyal customer for years. But since June their service has dropped off drastically. If the automated car wash doesnt clean the dirt off, then too bad. My vehicle has left almost as dirty as it arrived. Today was strike 3. I understand a bad day, this is now the standard. Ill be going to the competition. Bye bye.

HORRIBLE SERVICE !!! I had them re- vacuum my car 2020 Dodge Charger ( 2K miles ) and they went over the floors with a vague wand and then I grabbed vacuum and started doing it right. The manager and worker just shrugged their shoulders and walked away . I have several photos and I will post them on social media !!! PATHETIC AND DISSATISFIED !!!

Such an awesome and thorough experience with Josue! I came in for an oil change about a year ago and have come back each time I need one since, all because of the excellent and quick customer I receive each time! Big shout out to Josue for expediting the process and making me feel like a valued customer! I will definitely be back!

Had a oil change and car wash and everything went perfectly. Great experience!

I visted this pkace l got my car wash l pay the service 24 dollars and it was really bad wash wheels dirty inside same tires but overal lnprefer to pay the cars wash of 6 is better

Was stuck waiting for over two hours for a service we were quoted at for 20 minutes. We were the only ones there, how does an oil change take 2+ hours?

Disappointing. Thought I would give them a chance since not happy with Jackson’s at all so drove out of the way to go here. Signed up for their club via the website. Received a text with a link for a free express wash or five bucks off a full service. I went for the full service to get 5 off but when I hit redeem the bar code was slow to pull up and when something finally did the cashier said ‘nothing i can do boss’ as no bar code popped up He offered 3 bucks off as he had some coupon he could scan but that’s false advertising as should have received 5 bucks off, not 3. Thing is, I liked the wash over Jackson’s but not sure I am going to be a regular as disappointed as should have received 5 off...

Brought my truck in for oil change and car wash with exterior armoral (specifically for my bed cover). Paid $111.00 and was in a hurry when I picked up my truck. I had asked them to call me when the truck was ready and 4 hours later still no call. Asked if my truck was ready and the guy tells me oh yeah, a long time ago. I left quickly and when I had a chance to look at the truck found they did not even clean the bed cover much less the armoral that I paid for. Look in the back seat and they did not even vacuum the floor. Lifted the floor mats in the front and they only vacuumed around them. Dont leave your vehicle at this place. Check everything out before you leave. Horrible job ScottSo I saw that this company responded to the negative review however I am thinking it was just to have people viewing this think that they care. I emailed them to give them another chance to make it right and nope no reply. They just want you to think they will make things right but they dont. Fortunately there are plenty of other car washes.

I appreciate Alex’s professionalism while helping me to redeem my free car wash! Thank you, Alex!

I took my car in I got the Platinum treatment my car looks just as dirty, the interior was still dirty the floor mats did not look like theyve been vacuumed, I will NOT recommend getting a car wash at this place.

Sloppy work!!!! This is a photo of the completed job. I should of confirmed that they would at least vacuum and take pride in their work. I have a monthly program and need to consider if it is worth keeping.

In the midst of this pandemic, my tags expired and I hadnt noticed because I dont drive anywhere and work from home.. I needed to get an oil change because I found out last minute I needed an emissions test. Was able to come in with no appointment, get it done, run over to emissions, and renew my tags online all in the span of a few hours. Amazing service!

The monthly car wash deal is the best deal. Theres a sticker on your window and you just pull up and drive right through its quick easily and painless. And the coating that goes on there makes raindrops just bead right off when it rains.

Get the fast pass!

Aj at the gate helped us today with good service and keeps the positive alive bless America 🔫🔫🎃🎃🎃🎃🎃🌈🌈🔫🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃

Patrons NOT wearing masks indoors!!! This Cobblestone is next to the hospital I work at. Our ICU is full and we’re sending sick people away because there’s no room due to COVID. My doctors and nurses are exhausted. And some have passed away. And this cobblestone is adding to the Pandemic. I will never come back. Plus, I paid for the platinum service and my car still has dirt on it.

Ahah Aj at the gate the good attitude 👍🏻👍🏻👍🏻🎉🎉🎉🎉🎉🎉🎉🎉🎉🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻👊🏻👊🏻👊🏻👊🏻👊🏻👊🏻👊🏻👊🏻

This place is very busy... Because they do a great job cleaning your car!I love the fact that they still do hand dry after a wash. Very few carwash places do that nowadays, including other cobblestone locationsThe supreme wash seems to be the best deal at $23. All the necessities without the fluff (foams, underbody sparys, wax sprays, etc).Come ready to wait at least 25 min though. As I said, this place gets busy (and the hand dry is a little slow)!

Have been coming here for oil service and car wash for 15 years! Always received great service!

Aj at the gate helps with a smile

Josue in the service dept is the best! When I first pulled up I didnt see him.. I was glad he ended up being able to help me. He is so knowledgeable. He explained to me once again how important it is for me to bring my car in on time! We decided that I should switch oils since Im non compliant and I want only the best for my engine!! I know he cares about me and my car. He remembers me no matter how long I wait to come in! Over all he is amazing. I just keep coming back for the amazing customer service in the oil change and service department!The car washes suck. But still worth it because of the service.

Horrible customer service! Good luck cancelling your membership. They wont cancel it and keep charging you every month even after requesting multiple times. And a non working customer service phone number.

I have been using your service for years now and I was very please with the attention to detail at your Chandler location. I have not been as happy at the Bell and 51 location.I’ve had the best package you offered and have noticed the attention to details has decreased. I’m hoping the quality comes back, I will try for one more month and if it stays the same I will try another company.Thank you,Eric

Nice place to do car wash and oil change but not much discounts or promotions going on.