Central Phoenix Eye Care
5727 N 7th St #105, Phoenix, AZ 85014, United States
Central Phoenix Eye Care
Review №1

I have worn contacts for about 35 years and in that time I have been to many eye doctors and this place is the best! The front desk people, and the eye technicians are very professional and personable and you dont wait in the waiting room for very long at all. I cant say enough good about Dr. Frank! He literally changed my life. I have pretty bad vision and many doctors just told me thats the best its going to get. Dr. Frank took the time to figure out what was wrong, and got me into hybrid lenses that corrected my astigmatism and I saw stars as individual balls of light, not fuzzy lights in the sky for the first time I can remember. He took the time to get it right, and has seen me multiple times for a follow up after trying new contacts and not charged for it. Good people, doing good work, that charge a fair price. Great Place!

Review №2

I love it there everyone is always so nice and they answered all my questions they are kind and caring 100% awesome and would recommended.

Review №3

I have fine vision, so I dont generally see an eye doctor. I had a bad irritation in my right eye. Got an appointment same day, and Dr. Frank was terrific in his handling of my problem ( corneal abrasion). Had a follow up a few days later. Top notch in service, care and professionalism from the Doc and the staff. Couldnt recommend higher.

Review №4

I was looking for a place that can fix my glasses. Every store was either closed or charged a hefty price. On my way home I bumped into this place and it was such a pleasant experience. I am so excited that I found it and cant to come back!

Review №5

I shopped around the reviews department for good eye doctors hoping to find a place I can stick with long term and Im pretty positive Ive found it! Everyone was wonderful, from the staff at the front desk, the woman who did my initial testing and intake, and the doctor herself. They even had someone help me pick out glasses and make recommendations who was with me every step of the way. I felt like I was in great hands and very well taken care of. The kind of service a person would want to receive at any healthcare facility. Cant wait to pick up my new glasses, soon!

Review №6

Every employee that has helped my family and I at this establishment has been amazing. They are very knowledgeable, courteous and efficient. Dr. Stephanie is wonderful at what she does. She took our five daughter who was terrified of the eye doctor and completely changed her outlook, she now loves going to get her yearly eye check-ups and picking out her new glass. Dr. Stephanie is smart, patient, sweet, compassionate, and always has a beautiful smile on her face, that is very welcoming. I would definitely recommend Central Phoenix Eye Care to ANYONE!

Review №7

Taking good care of your eyes is of the utmost importance! Central Phoenix Eye Care is one-stop shopping. Everything is taken care of with prompt professional efficiency as soon as you walk in the door. The office decor is modern, clean and very appealing to the eye (smile). Big smiles and happy faces greet you and the over all experience from staff to doctors is AWESOME! Its a trip worth making ....tell all your friends and family!!

Review №8

Excellent eye careReview DescriptionThe procedures performed are well above average. I have visited this office before on two other occasions. My last insurance required me to visit a commercial vendor. I spent a ton of money for inferior exam and inferior frames/lenses. I can not find those glasses and that is ok. I tried to wear them and now who knows where they are. Okey. I will go back to Central Eye Care. Due to limited funds, I could not buy any glasses. But all be told, the Doctor took time to give me a thorough exam and listened to me. I just dont like the commercial buying process. When I win the lottery, I will return and purchase a pair of glasses. In the past the exam and glasses were right on. Thank you.

Review №9

I have been a patient of this practice for quite a few years. They make you feel like family. The doctors and the staff are wonderful. Theyre very accommodating if you have any issues with your glasses or contacts needing to be tweaked or adjusted. They also have a great selection of frames and contacts. Would highly recommend.T. Bentley

Review №10

Ive been a patient of Dr. Franks for over 5 years. I couldnt be more pleased with Dr Franks kindness and thoroughness. I found him to be personable and friendly while providing detailed eye care. I would not hesitate to recommend Dr. Frank to anybody needing eye care. They have up to date testing procedures with an extensive line of frames and contact lens. I have found the staff to be super helpful and friendly.

Review №11

I had an eye emergency while on vacation in Phoenix the day before Thanksgiving. The office not only got me an appointment very quickly, but I also received exceptional service and treatment with Dr Mastores. I am very impressed and very grateful.

Review №12

The service here was nice, but if you choose not to purchase their glasses, things turn sour. My prescription form was not completed because I didnt want to purchase my glasses from their office. I understand that they are missing out on money, but I paid for an incomplete exam. I would keep that information to yourself until the very end of your visit.

Review №13

This is a great practice - the doctors provide high quality eye care and take the time to explain everything clearly. The opticians do a great job too. The office staff is very friendly and helpful. I used to go to a national chain, but started using Central Phoenix Eye Care several years ago. Its much better and it is surprisingly affordable.

Review №14

Came in for my first eye exam in 10+ years, very professional but easy going environment and everyone seemed like they knew what they were doing. When I moved out of state and lost my paperwork and needed my exam results fast they emailed them to me within the hour, long story short couldnt be happier.

Review №15

My family and I have received great service from the team of doctors and office staff. Can recommend 100%

Review №16

Best customer service of any medical office I have ever been to. I would give 6 stars if I could. I’ve been a patient here for a long time and it is the absolute best place to go.

Review №17

Upon my very first visit to Central Phoenix Eye Care, the staff’s customer service made me feel like royalty off the back. 5 stars for customer service, efficiency, and quality! For 8 years, I was living in AZ while getting my eye services fulfilled by my optometrist in Illinois - now, I’m happy to call Central Phoenix Eye Care my new home. Thank you, Dr. Mastores & Staff!

Review №18

Friendly, competent, and patient staff. I am so glad that I found this place. I rather pay a little bit more and have high quality service and products.

Review №19

I came here on the recommendation of a friend. The staff was friendly and courteous, there was plenty of parking, Dr. Mastores put me at ease immediately and explained what was going on with my eye. They phoned in a prescription to my pharmacy that was waiting when I got there, and my issue was resolved in a day or so. The follow-up appointment that was available was a little late for my schedule, and I believe Dr. Mastores actually sacrificed her lunch hour to make it more convenient for me! Unbelievable level of service. Did I mention that they have Saturday hours?

Review №20

Brought my son in for an exam and some new lenses. Dr. Stephanie M. Mastores was amazing! She was kind and explained everything in a way that us less medical savvy would understand. My son felt comfortable from beginning to end. He was fitted with new frames that fit his face shape, and he was very happy with them. We will be back! Thank you

Review №21

Ive been lucky to have near-perfect eyesight my entire life. But lately (age 49) found I wasnt seeing too well when reading, or in low light. The doctors and staff at Central Phoenix Eye Care were friendly, helpful, efficient and explained everything to me in a way I understood. For someone who had never been to an eye doctor before, it was a great first experience. Id recommend Central Phoenix Eye Care to anyone, and will go back there for anything I need in the future.

Review №22

I used to get my eye exams here when I was young and now its great to be back at this office of professional, kind, friendly, and very helpful doctors and staff. They explain everything to you and always ask if you have any questions. Cant recommend this office enough!

Review №23

Excellent experience. Gave me trials on new contacts, saw me multiple times to get me a prescription and contact brand that worked for my eyes. Very thankful I was referred to them by a friend. Dr Mastores was awesome and so were her assistants

Review №24

Great front desk and medical staff. They’re always professional and informative. The facilities are top notch, as well. Each visit has been a great experience.

Review №25

I love going to Central Phoenix Eye Care. I started going there because they were close to work. Now I work farther away, but I still go take the time to drive over. They are worth the trip. I have never have had to wait more than a couple of minutes, even the one time I was late. Dr. Mastores is great, she and her staff explain everything clearly and treat you like a friend.

Review №26

Overpriced. I have never had my insurance not cover a full exam. Yet, they didnt here. I paid over $200 out of pocket on the visit alone. They insisted I switch contact brands, even though I loved the brand I had. The brand they recommended I switch to tore very easily. I went through a 6 month supply in less than 2 months. I cant afford to pay full price for this brand for them to tear within one-two weeks.The only bright side was staff was friendly. Hence the 3 stars.

Review №27

Very friendly staff and timely care. Dr. Mastores was great and explained everything in detail. The staff took the time to assist me in finding frames that fit my insurance, budget and style. I highly recommend this office for your eye care!

Review №28

This location is amazing. I took my 4 year old daughter in today and everyone was so friendly. I give this place a 5 starts and recommend this place to anyone.Thank you

Review №29

Truly exceptional customer service. Every time I come in the staff are genuinely friendly and helpful, even when my question is inconvenient and annoying. Doctor is very thorough and explained everything in detail so I understood. No long wait for my appointment either. Highly recommend!

Review №30

I have been visiting Dr. Frank for about 5 years now. They are up to speed with new technology (you do not have to get your eyes dialated with drops!) and Dr. Frank always takes his time with your exam and does a great job of explaining how the eye works. They have a beautiful frame selection to choose from although the frames I like are always outside of my price range. But, you can ask for your prescription and get them at the discount place if you are like me. The contacts are reasonably priced. I will continue to be a loyal patient.

Review №31

Outstanding patient care, facilities and the most up to date equipment. The doctors and staff make certain you receive the best care possible and take time to answer any questions. I have been a patient for many years.

Review №32

Very professional, and great at getting you in and out without anything unnecessary. They are timely when ordering glasses or contacts and quick to respond to voice messages.

Review №33

I have been going here for about 20 years and still love this place. Although my original doctor retired, they paired me with Dr. Usleman, who is wonderful. He always takes his time to make sure that my perscription is correct. They also have such a great assortment of frames. I will always get my eye care needs done her.

Review №34

I have been going to Central Phoenix Eye Care since 2007 and I dont think I have ever waited more than five minutes. The office is exceptionally clean and the staff is amazing and fun. They give thorough exams and really know their information. I am always looking forward to my appointments. Dr. Kantor should be a stand-up comedian. Always many laughs with him. You can tell the staff is very happy there, which means they do good work. Thank you all!

Review №35

I have been a patient at Central Phoenix Eye Care for six years now, and feel confident I am receiving the best, leading-edge eye care. The Doctor is accomplished and professional, yet affable; the staff friendly and accommodating. I highly recommend this establishment.

Review №36

I have been going to Dr. Kantor for some 28 years and he has never failed to provide me with great care and advice, which is especially important to me as I am for all practical purposes blind in one eye. Staff is friendly and knowledgeable. The new equipment makes eye exams more thorough and comfortable. Will never go to another optometrist.

Review №37

No hesitations to heartily recommend this office for your eye care needs. My check-up exam went very smoothly, Dr. Kantor is a whiz at answering and even anticipating my questions, and he made sure that my glasses were cleaned and frames adjusted. I didnt feel rushed...just felt that they are very efficient. Thank you!

Review №38

Dr. Steven Kantor at Phoenix Central Eye Care has been my eye doctor for several years. I always enjoy my experience there and he takes time to review all the eye exam results and answer any questions. The staff is very pleasant and service is obviously their priority as I feel treated like Im valued as a person - not a dollar sign. I highly recommend them.

Review №39

I have been going to this office for many years. Dr. Kantor was amazing but Dr. Usleman is just as good and professional. They have helped me through some difficult times with my health and continue to be incredible. They educate you and help you with whatever you need to maintain good eye health. I would highly recommended them to anyone!

Review №40

I had an contact follow up. I wasnt on the schedule even though they gave me a reminder card the week before. Was 15 minutes late getting in from the time I was scheduled. Then the nurse had the wrong chart so I had to explain to her that I was only there for a follow up not because for the other reasons listed on someone elses chart. Then I waited 15 minute in the room at which point I left because the doctor still hasnt seen me. Save your time go somewhere else.

Review №41

Always a positive experience. They have knowledgeable, helpful staff. Explained all my options and made good suggestions. Open Saturdays too.

Review №42

Our family has been with this office of outstanding staff and professional, caring eye doctors for almost 19 years. They are the very best! Highly recommend!!

Review №43

First time visiting Central Phoenix Eye Care. Was pleasantly surprised. The staff that greeted were friendly and smiling. Got in on time. Doctor was informative, friendly and had a since of humor. Frame selection was good.

Review №44

I had my first appointment at Central Phoenix Eye Care with Dr. Benjamin Uselman. The first conversation with a member of the reception staff to set the appointment let me know immediately that Central Phoenix Eye Care was special. At the appointment, the cutting edge diagnostic equipment combined with the knowledge, friendliness and professionalism of the staff and Doctors confirmed that. Central Phoenix Eye care is exemplary!

Review №45

Been going to Dr. Frank for several years. What I appreciate is the up to date technology used to make sure your eyes are as healthy as possible. The staff is all very cordial and helpful and I feel secure knowing my eyes are well taken care of.

Review №46

Dr. Frank has been my doctor for over 15 years! We love Central Phoenix Eye Care, the entire staff is professional, quick, efficient and they help even in emergencies. The pricing is really reasonable as well. I wouldnt go anywhere else.

Review №47

The staff is very friendly and they answer all my questions. Also, the ease of ordering contacts until you find the right one, is a favorite thing. They make going to the eye doctor fun :) I highly recommend Central Phoenix Eye Care.Thank you

Review №48

I have what most people would say special eyes. I have been wearing contacts since the fourth grade and glasses since I was two. I had been going to the same doctor my whole life and recently switched to Central Phoenix Eye Care because I felt as though my eyes were not being cared for properly. When I got to CPEC they were very friendly and knowledgeable. They had told me I had been wearing the wrong contacts and they could potentially be harming my eyes. They have tried everything so far to make my eyes happy and that makes me happy! I wish I would have switched doctors sooner!Shelli

Review №49

I have been going to Central Phoenix Eye Care for several years and have always had a positive experience. Last week was my first time meeting Dr. Usleman - he is professional, knowledgeable and personable, as is the rest of the staff that I interacted with.

Review №50

I used to go to a franchised chain, but Central Phoenix Eye care is much more personalized and the staff members went the extra mile to be sure my needs were met. Central Phoenix Eye Care will now be my eye care specialists for the future. Thanks again!

Review №51

Super friendly staff. Drs take their time with you and are very thorough. Highly recommend.

Review №52

I really liked this place. I was concerned that they would try to push a prescription on me when I went for a diabetic purposes, but they didnt. They were honest about not needing a to buy a pair of glasses until I felt it was necessary.

Review №53

Very Kind and Professional. Good Prices: It was my first time there, and I was not prepared as I also had new eye insurance. Kim was awesome helping me navigate my new insurance(s). The tech that took my eye measurements was so kind and gentle, and trying to help me feel better about my terrible new insurance. Dr Mastores was very kind and professional too. She showed me all the details about my eyes, as I am a special case (your joke here). In the end I learned some things and also got a much better lenses at a great price. I normally buy from online, but they were very well priced there. All around great.

Review №54

This was my first visit. I felt very welcome and comfortable. Awesome equipment and I really enjoyed my visit. I found Dr. Mastories very knowledgeable and confident. She is the first female O.D. that I have ever had. She explained everything in detail. Fascinating.The office staff is knowledgeable, helpful, professional and personable. I would recommend this office to anyone.I cant wait for my new glasses.

Review №55

I have been going to Central Phoenix Eye Care for years... and cant thank Dr Kantor and his staff enough for both the quality eye care as well as the best reception staff in town. (There is just something about a staff that remembers not only your name...but your spouse and baby girl too!) Small town service... big city medical care.. love it!

Review №56

I have been a patient of Dr. Kantor at Central Phoenix Eye Care for many years. I have always been treated with respect, friendliness and been given excellent care. They have always been prompt and handled any insurance and billing on my behalf. I highly recommend them.

Review №57

Dr. Mastores has an extensive background and understanding of chronic dry eye and she has several options for treatment. If youve been searching for help with chronic dry eye, I recommend Dr. Mastores and her team.

Review №58

Excellent. Great, knowledgeable staff. Their techs know the equipment and can answer questions about all the pre-exam tests. I saw Dr. Mastores. She was thorough and customized my multiple prescriptions to their exact uses.

Review №59

Every person on staff is caring and competent... Measuring and testing equipment is the best, and everyone works together to ensure that i have the best possible eye care!

Review №60

Central Phoenix Eye Care took such good care of me! Truly, I could not be more impressed with their service and kindness. I am, admittedly, the most annoying patient in the world, but they certainly didnt treat me that way! :) I would definitely recommend them to anyone and everyone in Phoenix.

Review №61

The doctors and staff are knowledgeable, friendly and efficient. This was only my second vist, but I am quite comfortable trusting them with my eye care.

Review №62

My husband and I have been going to Central Phoenix Eye Care for over 9 years. Weve seen each of the doctors and are always impressed by the quality of care and service that we receive. Weve referred several of our friends and wouldnt go anywhere else.

Review №63

This place is awesome the service and how friendly the staff are i loved Jennifers energy she gave off and just how i was treated was the best to have caring, understanding, compassionate and friendly service thank you

Review №64

I have been using Central Phoenix Eye care for over 4 years now and their extremely high level of customer service has never wavered. I strongly recommend them

Review №65

Appt at 10am. Doc came in the room at 1040 and was obviously rushed. Appt lasted all of 7 min and I left with a prescription that was less than what I came in with. When I asked the doctor she said it was the same. When they checked my glasses it was different. I asked another assistant to check again and she came back and said the same? Some discrepancies but I don’t think they are that big of deal? Nor did they apparently. They didn’t want to seem to get to the bottom of it so I left. Was there a total of 2 hours for 7 min of rushed work. MehFront desk staff was trying to help.

Review №66

I have been a patient of Dr. Kantors for more than 25 years. I have also been seen by Dr. Usselman recently. Without a doubt, this is the best place you can go for your eyeglass and contact needs and the BEST people you can trust your eyes to. I wont go anywhere else.

Review №67

Very helpful and understanding....My brother in law had a eye injury and must i say they treated us like family! Physicians and staff thumbs up 100%

Review №68

I originally made appointments here just because they had the earliest available appointments for my husband and I. Even though they are not the closest doctors office to our home, we will both be going back. The staff and doctor (we both saw Dr. Usleman) were very friendly and knowledgeable each time we went in. We would definitely (and already have) recommend Central Phx Eye Care to a friend.

Review №69

Ive been coming here for a few years now since I started to need glasses. Getting old sucks, but the staff here are super friendly and take the time to explain how my eyes are changing each time I come in and what my options are.

Review №70

The staff of Central Phoenix Eyecare are very professional and pleasant. Everyone I came into contact with delivered excellent service with a genuine smile. They took their time to address all of my questions and concerns; not once was I hurried along or left to feel like I was a bother. For advanced eyecare such as surgical procedures, they even connect you with the best practitioners in Arizona. I highly recommend this eyecare team to anyone seeking highly competent professionals to care for their eyesight. Thank You Central Phoenix Eyecare!!!

Review №71

I have been going to this group for over 20 years and have always had great care given to me by both the doctors and their staff and would recommend them to anyone!!!

Review №72

Weve been using Central Eye Care for 30+ years now, Excellent service with friendly staff

Review №73

This place is friendly and awesome and very professional. they got what i needed to get done with no drama, and i was a very happy customer. i would recomend this place to anyone!!!

Review №74

Very knowledgeable staff and extremely nice. I highly recommend it.

Review №75

Easy to make appointments, no long waiting in waiting room, very thorough exams, very courteous employees. Highly recommended!

Review №76

Great doctors, but the staff is hit and miss when it comes to manners.More expansive than most places to get glasses.

Review №77

I have been a patient at Central Phoenix Eye Care for years. I started with Dr. Kantor and now mostly see Dr. Mastores. They have state of the art equipment to monitor retinal detatchment, which I am at risk for. I feel very secure that my eyes are in great hands. They also have an extensive selection of frames and are ready and willing to help with choosing that perfect pair.

Review №78

Very professional, friendly and knowledgeable.....from making the appointment, to the exam, picking out frames, fitting contacts and the follow-up. Definitely recommend Central Phoenix Eye Care!

Review №79

Excellent staff and service. Love this place!

Review №80

Dr. Kantor is always very nice and will answer all your questions. But the front desk staff can seem a little snooty sometimes.

Review №81

I set my self up with an appointment after reading several great reviews on line. The location is great as it is very close to my office. The staff is amazing and very friendly. I felt welcome as soon as I walked through the door. I downloaded and printed out the new patient forms from their website and brought them with me so the usual paperwork and waiting time was nearly non-existant. I am highly impressed with all of the high quality testing equipment they have on hand. They explained everything to me as we moved from test to test and I truly felt I was receiving the best care possible.I was curious about contacts and decided to go that rought seeing how my wife just got some herself (from somewhere else). I was absolutley amazed that I was putting my very own contacts in within 30 minutes of waking into their office. My wife had to wait 2 weeks to get her trial pair. I dont remember her name, but the woman who helped me in the fitting process was great. She was very patient with me, gave me several tips and stayed with me the whole time. It took me maybe 15 minutes to get the process down and she even brought out the Easy button when I managed to get them in and out a couple times. It was a great atmosphere and I felt like she truly cared. Where as, when my wife finally got her trial pair it took 30 minutes just to get someone to help her. The lady that attended my wife at this other place kept getting frustrated when my wife couldnt get her contacts in. She also left us unattended several times to go answer phones and chat with her associates. Not only did this place treat my wife like just another number or some bum off the streets, they also messed up her prescription. It has been nearly a month now and they have switched her trial lenses 3 times with no luck. This place had the nerve to tell my wife that she just needs to wait and give it time and her eyes will adjust. They still have not completed my wifes order and have already billed our insurance in full.My experience with Central Phoenix Eye Care was so outstanding that I convinced my wife to cancel her order with this other place and I have made her an appointment with Central Phoenix Eye Care. Not just my wife though, I set an appointment for my 5yr old daughter too! Within minutes of setting up my wifes appointment I received a call from CPEC and was informed that they would contact our insurance company and do everything possible to get our money refunded from the place that treated my wife so poorly.So, would I recommend Central Phoenix Eye Care? ABSOLUTLEY!!! I wish all medical facilities could be like them.

Review №82

I have been going to Central Phoenix Eye Care for many years. I like the care that I have received from Dr. Kantor very much, and I appreciate the office environment and friendly staff as well.

Review №83

Great doctors and staff

14 Photos
4.8 Rating
  • Address:5727 N 7th St #105, Phoenix, AZ 85014, United States
  • Site:
  • Phone:+1 602-265-8597
  • Contact lenses supplier
  • Optometrist
  • Eye care center
  • Sunglasses store
Working hours
  • Monday:7AM–7PM
  • Tuesday:8AM–12PM
  • Wednesday:Closed
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:7AM–7PM
  • Wheelchair accessible entrance:Yes
  • Appointments recommended:Yes
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