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Frost Gelato at the Biltmore
2502 E Camelback Rd UNIT 136, Phoenix, AZ 85016, United States
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Frost Gelato at the Biltmore
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Da
Review №1

Love it here! I have a serious sweet tooth and they have so many flavors to satisfy me. Gelato AND sorbets. You cant go wrong hereEnjoyed it so much I took two pints home.The staff is helpful and friendly and the keep the line moving fairly well.

Ha
Review №2

Simply stunning gelato! So many flavors and they all looked delicious. All of them were light yet still rich. And the actual place itself is so nicely decorated. I mean, look at those napkins! They take the time to decorate the display case and spiral the napkins. I could come here every week and never tire of it!

Am
Review №3

The perfect place for dessert ANYTIME! The flavors are fresh, well thought out, and very tasty. There is a flavor or combo of flavors for you. I tasted the Lotus Cookie Butter, Strawberries & Champagne, Pineapple, Espresso Chip. All flavors were delish but I eventually landed on Cookie Butter and Pineapple!Clarissa was super friendly and helpful to give details about the flavors and what they’re made of. For example, the Strawberries & Champagne is made with a full bottle of bubbles and then topped off at the end so the gelato itself is fizzy. The atmosphere is perfect for a get together or first date. I would highly recommend this place to anyone looking for a great place to get quality gelato and sorbet desserts.

De
Review №4

So many choices. Rich and creamy. Cant wait to visit again.

Bl
Review №5

Every flavor is an amazing experience! The place is clean and located in a fancy outdoor mall. You can seat outside with your dog. Prices are fair. I wish they have a vegan option.

La
Review №6

YUM! This gelato was so tasty and the presentation of all the flavors was magnificent! Highly recommend the chocolate peanut butter and the salted caramel! Great staff willing to help you pick from all of the 30+ flavors!

Ja
Review №7

Ive been here twice and had a good experience both times. The staff was nice and we were in and out pretty quick despite there being people in front of us. I love the dark chocolate gelato, the strawberry & champagne sorbet and the lemon sorbet.

Br
Review №8

We always love coming here. They have great options and friendly staff. Every flavor we have had so far is amazing! My partner is lactose free and they have so many options for her too! Will come back again very soon.

Mi
Review №9

Not since the Moors introduced gelato to Italy has anyone done it better! The limoncello and raspberry were a perfect pair. Note the presentation. Just like it is offered in Florence. Do not miss this gem at the Biltmore. Salut, my friends!

Ni
Review №10

First visit here to see my friend Cass who works as manager there. I LOVE all the varieties of flavors and can you believe they make them ALL fresh everyday?! Try the pineapple sorbet and the little chocolate covered coconut Gelato balls. Delish!

Am
Review №11

Huge selection, artful presentation. Absolutely delicious. Theres usually a small line but it goes fast. Top notch customer service by friendly staff. Clean. Indoor and patio seating available. We usually grab our treats and go sit in the shopping center courtyard. The kids play on the turf by the fountaun and mingle with other kiddos. Fun experience for all.

Jo
Review №12

Super personable dude when we were there, good recommendations. A couple of those Gelato pans looked like they needed to be swapped out after their couple of days of service though. But over all, really good customer service and great product.

Ja
Review №13

AMAZING SPOT! Top notch customer service and gelato. The owner is so friendly and very willing to help out with flavor choices and combos. Will definitely be back! 🤩

Je
Review №14

The best gelato! Their displays are absolutely STUNNING. Worth every penny!

Ga
Review №15

Delicious flavors. Always check out the flavor of the Month. Great sorbet options also.

Ri
Review №16

A nice small place for gelato. Not as many flavors to choose from but enough. Staff was great. Come in for samples before you buy. It was nice, staff was passing out cups of water to patrons enjoying.

Pa
Review №17

I cant say enough good things about this place.Fresh, packed with flavor and wow.Always a special treat.

Ni
Review №18

Delicious! We sat outside with our dog and they gave a pup treat with whipped cream. It was too much so let our pup enjoy a bit but then stopped. Loved the flavors or the gelato...got marble cherry and a lotus cookie! Will be back!

Ni
Review №19

Delicious gelato! Well priced, and a huge selection of flavors. Plus, its in a nice mall with some good spots to walk around and spend some time.

Bo
Review №20

Always a wonderful treat. Every customer is acknowledged, even those standing in line. Top notch service.

Ho
Review №21

Delicious I didnt have my dairy pills so I tried their banana sorbet and it was wonderful!

Lo
Review №22

Definitely recommend the sorbet. Ive been coming back every week for about 4 months.

Ly
Review №23

Really popular, with quite the line. The sorbet was pretty good, and came with a cute biscotti as well. A bit pricey for the amount in the cup.

Ju
Review №24

The ladies working were so friendly and patient and Id go back just for the customer service. The added bonus is the Gelato was awesome and my wife and kids loved it.

Ju
Review №25

One of the best Icecream Ive had...serving were huge..

C
Review №26

Terrible customer service. Decent gelato but not worth the crowds and rudeness of staff.

Ry
Review №27

A colorful and delicious break from the Phoenix heat! Friendly and knowledgeable staff is understanding when you ask to sample just about everything because they know youll end up finding something youll love.

Ka
Review №28

Seriously delicious, and super friendly. Love that they offer water to guests.

Le
Review №29

Really good service and the food was great, also side note, the toasted marshmallow tasted burnt but thats not a bad thing....ish

Ha
Review №30

Delicious everytime! Try their Nutella flavor 😋

Ir
Review №31

First time visiting frost Gelato very clean and so many flavors to choose from and they let you taste test.

Za
Review №32

Love Frost Gelato! Great flavors and friendly staff.

Gl
Review №33

Love, love, love Frost! The variety of flavors, the fun seasons ones they add, the great customer service, and the insane deliciousness are all reasons you should go here. Every time I have a guest visiting, I take them to Frost and every singe one of them raves about it. THE BEST GELATO, period.

La
Review №34

Delish offerings! The dairy free manages to be incredibly creamy. I dont know how they do it! Mango Chili sorbet is delicious.

Ca
Review №35

I tasted many flavors while I was there but I decided on the raspberry gelato because it taste sweet and light. It was really good. I would definitely go back.

Ka
Review №36

Pretty good but definitely have had better gelato.

Ma
Review №37

The gelato tastes just like the one I had in Sicily. Its delicious. The team is very pleasant and accommodating. This is a fantastic place.

Kr
Review №38

We go to frost about once a month and this time we had a very stale waffle cone and they barely put any ice cream in it or the medium container we also purchased. For $13 we should be getting better quality.

Ki
Review №39

This is some of my favorite gelato in the area. They have so many great flavors. My favorite is Honey and orange. Ive never been disappointed with any flavor or the service here.

Sh
Review №40

Quick service and delicious selection of gelato.

Jo
Review №41

Going to the supercharger by this location turned into an ice cream addiction. Here are my favorite flavors: Nutella, blackberry, strawberry, mango, coconut and peanut butter!

Zi
Review №42

It’s my favorite ice cream shop in the world

Ka
Review №43

The most scrumptious and imaginative flavors, some adult only ones as well! Bellini is one of my favorites, a refreshing little buzz! Great place to keep that brunch vibe going, or a sweet treat after dinner.

Gi
Review №44

The Gelato is just like I had in Sicily. Delicious. The staff is friendly and helpful! Love this place.

La
Review №45

Best gelato spot!

Co
Review №46

AMAZING Gelato!! 🍨 I got the dark chocolate and hazelnut, so good! Excellent customer service.

Je
Review №47

Excellent, my daughter just got her first dose for the vaccine and we always go for some Gelato as a treat, we were not disappointed by the care and quality of the employees.

ke
Review №48

Great Gelato, Great customer service. It was busy an the line was out the door but definitely worth the wait

Ha
Review №49

Wonderful Gelato. Some of the best in the valley (if not the best). Highly recommend Biscoff and peanut butter crunch flavors.

Br
Review №50

This place has a lot of different flavors. Try two flavors in the same cup at once to get the most out of the experience. Highly recommend the peanut butter crunch flavor for chocolate and peanut butter lovers like myself. So good!

Ma
Review №51

Never disappoints!!! My wife and I love this place, Im glad its not super closer because we would have less money Im our wallets and a bigger waist! We even had them as a vendor at our wedding. Staff is always friendly as well.

Ca
Review №52

Big favorite, delicious, healthier than ice cream and beautiful.

Ge
Review №53

Nice variety of flavors and they are doing samples again so you can try a flavor if you are unsure.

Ge
Review №54

I liked this place, the girl was very friendly and helpful answering any questions I had...the Gelato was pretty good, never had been here before.The front entrance faces Camelback, tables inside to sit.

Jo
Review №55

I’ve been to Italy and ate gelato everyday and this place says it imports products from Italy and I’ma be honest tastes just as great! The staff also was so nice I will definitely go back

Pa
Review №56

Great choices - try the vodka limoncello!

El
Review №57

Tasty, high-quality gelato shop with a bunch of flavors and sorbet too. Made fresh daily. Friendly staff.

Ma
Review №58

Such sweet, wonderful, welcoming staff here! The gelato was lovely, and they offer tons of flavors that they are more than happy to let you try. You wont be disappointed!

Be
Review №59

Always the best place to visit when I’m in town.

Jo
Review №60

Oh yes, this is the place in Scottsdale for gelato. Highly recommend!

Sa
Review №61

Not just they have an amazing array of flavors, a couple of non sugar options and they fill in your cup, but also the personnel is super kind!

Jo
Review №62

Good quality fair price

Ja
Review №63

Frost is outstanding. Delicious gelato presented amazingly well.

R
Review №64

Friendly service and delicious gelato. Great selection of flavors as well. Try the roasted marshmallow!!

Ha
Review №65

This is by far one of the best places to come for gelato! I recently came here for the first time and I absolutely loved my experience! The staff were super friendly and helpful (especially when choosing good flavors)! I ended up getting the large (3 scoops) size of rafaello, vanilla and coconut and it was TO DIE FOR!!! Thats on period!

Ca
Review №66

I went there on Tuesday night and we got icecream it was really good I had Cookies N Creme icecream.

He
Review №67

Too sweet, wont be going back. Great crew and service.

Al
Review №68

Very delicious gelato! Highly recommended.

Tr
Review №69

Yummy! Chocolate and toasted almond....yum!

Ni
Review №70

I had a few flavors here. Between my date and I we ordered two flavors each. I tried the mango which was good. I dont remember my second flavor. Lol. But my date ordered salt caramel and it was pretty good. They dont allow sampling anymore. it would have been nice to be able to taste a few different flavors to be able to get the best that you may like.

Mi
Review №71

Proper waffle cones, interesting flavors, real delicious proper ice-cream, generous portions, super friendly service. Perfection. A must visit place! Highly recommended!!

J
Review №72

Delicious & the line moved quickly even with just two people behind the counter

Hi
Review №73

Great Gelato. great service highly recommend

Ma
Review №74

Tasty shakes with a bunch of flavors to choose from! Probably the best thing to come out of Tucson!

Ni
Review №75

Amazing and huge selection of flavors!!! Definitely recommend to satisfy that sweet tooth!!! The serbert is dairy free option too!!!

An
Review №76

We tried the Coconut it was Excellent !!

A
Review №77

Good flavour options. Would love to see a non diatetic hazelnut. Seems a little colder than normal for Gelato serving temperature but could just be cause of the locale!

He
Review №78

Best spot for tasty gelato. My go to is always chocolate hazelnut! You can’t go wrong with that if you’re a Nutella fan!

حس
Review №79

Awesome fun service with so many amazing flavors. Our family favorite spot for Gelato.

Qu
Review №80

Amazing. Had great dairy free options

Jo
Review №81

The Gelato was amazing. Wish there was one closer to home.

B
Review №82

The gelato is average. They will not give samples due to COVID yet I had multiple samples earlier in the week at a different gelato shop in Old Town.I would not have chosen the flavor that I did had I been given a sample. Annoying.

Ja
Review №83

Seriously, the service here is amazing!! They are out of control with their samples and its awesome!--Sea salt caramel was good. The service was really great! Thanks for being open late and for a wonderful first experience, Frost Gelato!

KC
Review №84

The toasted marshmello gelato is so fantastic! They keep it in the back you have to ask for it. Love this place

Al
Review №85

It was good but a little overpriced

mi
Review №86

Beautiful little store

Mi
Review №87

Dont worry if its busy, it is worth the wait. definitely worth going back to. the place has a good atmosphere.

Fo
Review №88

Excellent service and amazing choice of flavors!

Be
Review №89

I am totally NOT overrating this place!!! Its yummmmmmy, delisheous-ness straight outta the USA! (Not Italy) Server was super 👍🏻 nice and gave us several samples. Loved ❤️ it!!

Pa
Review №90

Phenomenal gelato. Great selection of flavors. Staff are always friendly and seem to enjoy working there and make customer feel welcome.

Re
Review №91

Fantastic amazing stupendous fabulous awesome gelato place. It will blow your mind.

Pr
Review №92

Absolutely LOVE the pistachio!!! It is a complex flavor, and loved how you can taste alll the flavors of actually eating the nut itself. All the other flavors of gelato and the sorbet taste really good! Definitely a great place for gelato!

Ch
Review №93

Everything is Delicious! Great place to visit.

Ca
Review №94

Expensive if you ask me. But Im broke. But the gelato was very tasty! And the people working there were wonderful

Br
Review №95

Ive been going to this Frost location for a few years. Customer service is always great and the gelato is delicious!

Sh
Review №96

Really good ice cream.

Sa
Review №97

Tastes like in rome.

Ro
Review №98

Best gelato in Arizona hands down and the staff is always very friendly.

Ur
Review №99

Frost choose not to respect the right of every American that has health conditions which doctors advise them not to wear a mask. We were kick out for not wearing a mask. Wait staff were very disrespectful and rude! I have come to this place for years it is sad to see the lack of service as the years go on.

Am
Review №100

We love the gelato here. The staff is very friendly and professional. The dark chocolate and the raspberry are TO DIE FOR. I suggest getting the medium cup and get the two flavors together. Youre welcome.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:2502 E Camelback Rd UNIT 136, Phoenix, AZ 85016, United States
  • Site:https://frostgelato.com/
  • Phone:+1 602-955-3767
Categories
  • Coffee shop
  • Ice cream shop
  • Espresso bar
  • Italian restaurant
  • Restaurant
Working hours
  • Monday:12–9:30PM
  • Tuesday:12–9:30PM
  • Wednesday:12–9:30PM
  • Thursday:12–11PM
  • Friday:12–11PM
  • Saturday:12–9:30PM
  • Sunday:12–9:30PM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • Takeout:Yes
  • Dine-in:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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