Dope vibes. If you need your phones flashed. They got you. Very fast and on point.
I was looking at different places around the area to fix my iPhone X. Some companies wanted $100+ to fix it. I called HookUp Cellular and they are one of the best companies that I’ve been too and at a reasonable price. I would highly recommend them especially how respectful they are.
They just ordered a part for, thats awesome. when it arrives theyre gonna fix the issue. friendly staff and great customer service both on the phone and in person very knowledgeable in their feild. i highly recommend them for any and all of your cell phone incidents.good times
Inexpensive products, quick and efficient workers & great customer service! I ran into a couple problems after getting my phone repaired but they did their best to fix them for me free of charge. Very good management!!
They fixed two of of our broken screens so far! Good rates and professional service.. Fast fix! Will never go anywhere else
Been to a few different places for iPhone screen repair and this was my best experience. They were extremely competitive with pricing, didn’t need an appointment and got my cell fixed in about 40 min! I would highly recommend and will go back for all future repairs!
Do you guys unlock activation lock ? Someone sold me an iPhone and they didn’t unlock it. I can’t get in the phone. Any help ? I would love to use it for my daughter. Thank you.
I had dropped my smartphone and the screen went black. I searched around phoenix for different prices on the repair and these guys were by far the cheapest. I set up an appointment online and they were able to take the phone the same day. Very professional and nice people. They called me within the hour and told me that my screen wasnt actually broken, but rather disconnected. They were able to reconnect it and only charged me their diagnostic fee. They were very honest and informative. Any other place would have replaced the screen and charged the full price. Or even worse, reconnect the original screen and say that it was the new one. I wouldnt have known any different. I am definitely coming back here for any other screen repairs.
Fast, professional and courteous.
I am a super clutz. I dropped my iPod and shattered the screen. I went to a couple of places but they didnt have the equipment to fix the screen. I had passed by HookUp Cellular and decided to go in. The first thing I noticed was how nice it smelled. It smelled like fall in New Jersey; warm, crisp, inviting. The gentlemen working greeted me and seemed totes eager to help. They told me they didnt have a screen in the store, but could order one. They told me the price range and asked if I still wanted to have my iPod fixed. They told me it would take a week and then gave me an estimate on the price. They asked again if I wanted it fixed. They were so courteous and honest and made sure I knew what was going to happen every step of the process.
The staff is very friendly. They replaced my iPhone 8 broken screen in about 20 minutes. They even placed a screen protector on it, which was very thoughtful of them.I recommend this place 100%, they are GREAT!!!
I needed a new iPhone charging port, everyone recommended this place. I found it easily. Lots of parking. Great customer service, my part was available in two colors, even received a cold bottle of water. My entire transaction could not have taken more than 3 minutes. Check them out, highly recommended.
I have been to Hookup Cellular twice now and each time they have gone above and beyond to help me fix my phone. Travis is super nice and explains everything well. They are also the best price I’ve seen in town. I recommend them if you need your phone fixed and they do all phones. Overall incredible service!!
Juan took care of my phone repair within 30 minutes, very friendly and professional. I would definitely recommend this location for any phone repair needs. The parts they use are quality, you can definitely feel it. Ill be back if I need to which I hope not, LOL.
Fast and friendly. Two guys I dealt with here were extremely knowledgeable and professional. Really great prices, would definitely recommend.
This marvelous place has helped me TWICE now. Both times they fixed my problem within 20 minutes. And the second time they threw in a screen protector! I live in Gilbert and it’s definitely worth the trip. As promised, the associates are charming, professional and good looking! A big thanks again to these guys!
The entire experience was exceptional. Had a cracked screen on the iPhone, and happened to be near this location.Prices were competitive, customer service is great. They have a comfortable, open and clean waiting area that plays great music while you wait. Highly recommend taking your
Best place for repairs in the valley! I took my iPhone 6 to replace the charging port and the receptionist was phenomenal and honest! He was super knowledgeable and told me it wasnt the charging port, it was actually just dirty. He cleaned the charging port and within seconds my phone was up and running at no charge! I would definitely recommend this shop to anyone needing a phone repair!!!
These guys are awesome! Fixed my screen for a great deal. I ran into additional issues with my speaker, that seemed to be a common issue with my phone in particular (LG K20 Plus). They replaced speaker no charge on labor (I purchased the $8 part they ordered it for me). The speaker still not functioning properly so, they went out of their way calling associates to find a rare piece that may have been the solution (no charge on labor or the part). Through the whole process they were very patient and understanding. They followed up with phone calls and worked pretty quickly. Very professional and curtious. They did their best to figure out what was going on with the speaker and after 3 tries they were able to secure the sound! This is an honest company and definitely worth the time. I appreciate their customer care, support, and knowledge. Highly recommend! Thanks Hookup Cellular!I hope you all consider connections with businesses that support/diagnosis Special Needs; I definitely see a need for an honest business (like you all) that would work with families whose main communication is tablets for Speech-Delay or Autism, where their tablets need a simple fix. You guys are great, thanks again. -Satisfied Customer
It’s a very very good place I 100% recommend it, they don’t charge you a lot of money and they do it in less than 3 hours.
Great efficient service for a great price! I have used their service a couple of times because of teenager son has broke the screen and more. They have saved me so much money from buying a new phone. Each time phone is left like new. I have also referred their service to others. You wont be sorry asking them for help!
From the minute you walk in the door youre greeted with sincere confidence and EXCELLENT customer service! To me - that is essential in a business that youre trusting your best friend to! I have had several phones worked on here and send all my friends because I also know that the fix will be done in a timely manner and with experts who are skilled.Thanks so much for all you do Hook Up Cellular!eileen
Customer service was awesome and they were able to help me out!
Best place for repairs in the valley! Reasonable prices and work done in a timely manner. Been to this place twice and have always got excellent service. Highly recommend 👍🏽
This place is awesome! I found a groupon for them to get my screen fixed. Unfortunately my screen broke again within a week. I called hook up and they gave me a deal on a new screen! so awesome! Friendly staff with competitive prices. Definitely check this place place out if you are having phone trouble! If they cant help they care refer you to someone that can.
I recently took my phone to get repaired at this location. The guy in the front was amazing he answered all my questions and didn’t make any promises. He told me the process and never gave me false expectations. He called me less than and hour later gave me the diagnoses and when I arrived the phone was working perfectly and they did a great job. Definitely will recommend and always take my phone there for any of my future needs. Thank hook up cellular for saving me money.
Great suppy resource for the repair hobbyist or professional. Website shows complete inventory and prices. Staff is above the mark. Highly recommend
Super fast service, my screen looks great. Will definitely come back if my screen ever cracks again! Great customer service. (:
Im a big fan of this place
These guys are absolutely incredible! Top notch customer service, friendly, efficient and most importantly, great service. I had the most unlucky week and cracked my iPhone screen TWICE in less than a week (I have never broken a screen EVER...until then). My first visit was perfect in every way. They quoted me an hour but it was done sooner. Super friendly, everything you could ask for. I left thinking what a great experience it was. Fast forward to a few days later and I’m back there again. They remembered me of course and I could tell that they genuinely felt bad for me. They told me they had an important priority job they had to finish first but they would try their best to get mine done ASAP. They quoted me 2 hours. Just like my last experience, they had it fixed with time to spare and even threw in a complimentary tempered glass protector! Hopefully I won’t ever need their service again, but if I do, there is no doubt they will be the place I go, and would recommend them to everyone! Reliable, fast, friendly and extremely competent. What else could you ask for?! These boys rock. Unfortunately most people won’t need their service unless something bad happens, but I promise you that they will make your situation right as rain and as quick and painless as possible. Scouts honor 🤞Thank you HookUp Cellular!
Great customer service from Travis and they gave me the best rate to fix my cracked iPhone 7 screen. They were done with it in 45 minutes and i will definitely recommend them to everyone. Thank you hookup cellular.
My son is always cracking his screen. I first found hookup cellular on Groupon, since then I drive the 45+ minutes to go there, they are so much less expensive than all the other phone repair places I’ve researched. Great, fast, friendly service. I’ve gone there 5-6 times already. They saved me so much money!
They were very nice! I bought the groupon so I took my cracked glass and LCD phone over there. They were very quick. My camera was malfunctioning so I asked for a quote and they completely replaced my camera, no charge. After they took my phone back, I was offered a bottle of water and sat in the lobby. When I got my phone back, it looked amazing! Hopefully I won’t have to, but if I need my phone fixed again, I will definitely come back.
These guys were awesome! They got me in the same day I called and took only 30 mins to fix my iPhone 6s Plus screen! Great price! New screen was awesome and the put a new screen protector on for 10 bucks. The phone screen is a bit more touchy now when I try to scroll it clicks things very easily. But overall these guys had amazing service and very friendly and smart!
Awesome customer service! They fixed my iPhone in about an hour and the prices are great! Totally recommend hook up wireless!!
Has Juan as my repairman today to replace on glass on my iPhone and he was GREAT. Very HELPFUL showed me how he was going to perform the work. I really appreciated him today. I will tell everyone about my service there Prices were GREAT also!
Great place 💯 great customer service and great service on my phones worth the drive if you are across town hands down thank you hookup cellular got my business
I have been coming for a few years, the staff is very welcoming helpful and friendly. Great Prices on services. They always find solutions to give you the best service possible, I definitely recommend you to come get your phone fixed here.
Great experience, amazing customer service, in and out in under 45 mins!! Will defiantly recommend to others!! And be back if I need anything in the future!! Thanks guys!!
Thanks to Groupons this place was amazingly Helpful really cool. I went there the first trip to get my 6plus fixed they were busy but still got me in. Gave me an hour because they had two orders in front of me. My phone works like new!! Decided to go a2nd time brought my 6plus I had an even better experience. I had this 6plus for 3 years they gave me 30min, a brand new battery, and a free tempered glass for my phone!! Thanks Juan For great costumer service and the technicians for speedy and excellent care!
The staff are very nice and helpful. They wont tell you to buy a part that you dont need. In fact, the employee told me to buy a cheaper part for my phone and it would do just the same. The only thing I would complain about is that while Im checking out, his cell phone rang and he answered it. He must take business calls from his cell phone because I stood at the counter waiting for him to finish my transaction while he was on the phone answering questions. He did apologize, but I stood there for about 5 minutes while he was on the phone. Also, he said that the part I was buying was in deed the correct part I needed but the label on the part said different. He clarified that even though the part number on the label didnt match the part number on my invoice that it was the right part. I got home to find out it was not the right part and have to go back to exchange it. When I called to inform them of the inconvenience, they offered to credit my account there $10. Im okay with that. Other than that, Im happy with this business.
They were professional, courteous, and so fast! I will definitely return with my son’s phone as well. The price can’t be beat!
Bought a groupon I didn’t know much about them, came in to have my sons iPhone screw replaced and they were excellent !! Very nice and walked me through the process. Will be returning to have them fix my daughters phone .. thanks again for your help ..
We had a really tricky repair that needed done on our iPhone 5C - the earphone jack broke off clean inside the port and was jammed in place. After checking with a couple other places, it seemed no one wanted to touch it so I decided to try HookUp Cellular due to their good reputation, sooo glad I did! They got to work on it right away and told me that if they could remove it they wouldn’t need to replace the part. I could tell it was a little difficult to remove, but sure enough they were able to expertly and perfectly repair the device! Not only were they professional and experienced, but they were friendly and honest. We will certainly be taking all of our future business to HookUp Cellular as well as recommending them to friends and family. Thanks again guys, you made our day!!
Hands Down! The Spot to come to for any repairs for Phones and iPads !!! There prices are Awsome! And beats any other competitors out there and the customer service is Great! Which is always a plus 🤗 I felt like I walked in and walked out in no time! I came in on a Saturday at noon time thinking it was going to be packed and a long wait and Nope! I was impressed. Will definitely be back!!!!
Great service. Had a battery replaced. Easy peezy. Highly recommended!
Super professional staff, very friendly and knowledgeable. Highly recommend, they give quality service and parts. When I asked about maybe fixing my iPad they were very informative and offered their help if I got stuck with advice. Great people, great service, happy to do business with these awesome people.
I always use a beefy phone case and try to be careful with my phone. Unfortunately, disaster struck and I dropped it perfectly so that the screen cracked along with a brilliant array of tie die colors all over the screen.I took my phone to Hookup Mobile with the expectation of paying over $100 for the screen and LCD repair. The technician explained the process and how sometimes the home button becomes non functional with a phone as damaged as mine. I was pleasantly surprised when the total repair including a new tempered glass was under $75, all done under 30 minutes while I waited in their store.Thank you Hookup Mobile for the quality, convenient, and quick repair!
I absolutely love this place. I’ve been here twice and everyone is friendly and knowledgeable.The first time I came in I had them replace my cracked screen. Wait time was ok, but what really stood out is how much they cared about the quality of their work. The second time (just yesterday) I came in because my aux cord snapped in half inside the port. The guy with the glasses got it out with some tinkering.Come to this place if you want amazing quality, friendly service, and team members who care about what they can do to help you out!
I highly recommend this shop! I go here to get my phone fixed all the time! They always give me the best price possible. Great service.
Love going here! helped me with my Note 3 and Note 9 and brothers iPhone 6. Very Professional! I always tell people to go to this place whenever they ask me where they can take their phones to get repaired. Prices are👌 😌
This my third time using Hookup Cellular. They have great service and amazing prices! Super friendly too. This totally my go-to place for all my device repairs.
Great service! I walked in and they got to work on my phone immediately! I recommend this repair shop to anyone who needs their phone fixed!!
Love hook up! I’ve been going there for about 3 years already .The staff is always awesome and polite,if I have a problem or question these guys are always here to help me ! Best cellphone repair shop and sells in Phoenix always great quality!!!! Never a problem!
This company is awesome!! My sons phone was really bad when we brought it in but they fixed it like new. I really recommend coming here
They fixed my iphone and cheap too. The guy in the front is super friendly and helpful. They were fast they had it ready in less than an hour.
Juan did a great job fixing my phone ! He was super quick and friendly! My screen looks great ! Travis at the front desk was also great ! Quick and great service, highly recommend !
They are amazing! Fast and perfect. Got my phone fixed twice and never a problem(: thank youuu!!!
Fair prices, good selection, and fantastic customer service. Even when they couldnt help me, they were able to refer me to someone who could.
Great experience, came in and out with no issues. The price was very reasonable, they were efficient and my phone looks brand new.
90 minutes was all it took - to make me a raving fan. I had dropped my LG G6 phone too many time to admit to, and the screen had finally cracked - and splintered. I saw Hookup Cellular with high ratings in both Yelp and Google, so gave them a call. They gave me a quote on the phone, told me to drop in and theyd fix it that day. So I did. Couldnt believe I walked out with a new screen 90 minutes later. OK, I did have to wait three hours to let the new screen bond to the phone before I could use it, but paying $82 bucks for a new screen vs. a new or used phone, and the prompt and fast service, well, Im just impressed all around.
Customer service was great very nice. Wasn’t a long wait only took 30 min and my phone looks brand new.
Already taken 2 iphones 7plus for a screen repair. The 2nd phone I HAD (because it’s been canceled) repair insurance with my carrier Sprint and they said it wasn’t repairable I had to either replace the phone ($250) or upgrade (of course wasn’t convenient to them for me to pay the $25 they supposedly advertise to repair the screen plus the $15 extra a month for the “protection plan”) but this place here saved my life and my money!!! They are the best, very recommended not to mention the great customer service as well :)
I used a Groupon for half off and they honored the coupon, no questions asked. I walked in without an appointment and the phone was repaired within half an hour. They were very friendly and gave great and timely service. We will bring our devices here in the future.Jenn R.
They fixed the cracked and broken screen on my Android Stylo 3 Plus at a very reasonable price with friendly service, saved me a lot. Thanks to the good guys. Juan is a good tech.
Fast friendly and efficient service replacing my iPhone SE glass. Would recommend!
The best price in Phoenix, great customer service, always go out on there way to help. Thanks guys.. you are the best
So glad that I found the guys at hook up cellular. Incredible parts and great customer service. Very competitive pricing in all aspects of their business. I will definitely recommend you to my friends and family.
Great Customer Service. They were able to fix two phones in 30 minutes. Friendly staff. Groupon pricing make it a better deal.
Great Company Great Prices. I’m here all the time. Products are affordable and reasonable.
Amazing service, very quick and I have had my phone replaced here every time I drop it. Love the people here!!!
Very friendly and answered all my questions on the phone. Went in and awesome customer service and great service. Will be back for more device repairs next week.
Had my daughters iPhone screen repaired. Fast, friendly service with great prices. Will use again when/if needed (hopefully we wont crack any more screens in the near future).
If there was more stars I would’ve give it more! SUNDAY was amazing! the Quality Is great! Definitely recommend it
I was looking to replace my phone screen for couple of weeks, I have checked other places, one of them the Apple store and they quoted me $150.00, I went on Groupon and found hookup cellular, I called and they gave me a quote, went in the next day, both Travis and the technician explained the process and gave me an estimated time to fix the phone, it took less than an hour, best customer service, very knowledgeable. Friendly and pleasant, I do recommend them if anyone needs any phone repairs, I will use them in the future. They give 30 day guarantee. I’m glad I found them.
Amazing experience awsome prices and just cool place to do repairs and they tell you whats going on with your device and if anything else is wrong totally recommend
Got the screen replaced on an iPad (3rd Gen), was a very easy and smooth process. Dropped it off around 5pm, picked up next day before noon. Apple wanted $299, HookUp Cellular did it for less than half the cost (after tax), and service was great.I definitely recommend this place for phone/tablet repair!
They repaired my broken iPhone in 45 mn, on a saturday morning.Great job !
Super fast, great service! Would definitely recommend to anyone looking for a phone repair!
These guys were beyond awesome... Very Helpful with my questions, patient with my lack of knowlendge. And. They stayed open just so I could get the part I needed...Thanks guys
Fast and easy replacement. They were friendly and helpful informative so I could understand the process of replacement of screen on my iPhone.
Recently purchased a part and Im pleased to say that the employees were friendly this time. They seemed to really be able to work as a team because they seamlessly handed handed customers to the appropriate person and took care of business quickly. Best part was the prices are competitive with eBay and blow Amazon out if the water.Prior ReviewIve purchased some parts on about half a dozen occasions. Their prices are competitive with other suppliers with no shipping time and you can support a local company. My only problem is the employees seem unfriendly. In the store there is the unmistakable scent of Hipster Douche. The employees do their job by getting my items and accepting payment, but would a smile or Thanks for shopping be too much? Maybe I just catch them right before naptime or something.
So far Ive had nothing but good experiences with hookup cellular. Good parts pricing and good people. I have not yet had any problems with the parts they sell. I go back because they have a 90 warranty against manufacturer defects. I will return!
Hookup Cellular is amazing! I placed an order early one morning once placing the order realized I ordered the wrong item. I emailed them and was contacted within minutes to correct my order! It was shipped the next day! Then a different part that I order was also the wrong part so been communicating back and forth to get it returned and the right part! Great customer service and fast response times to all my emails and questions! Will continue to do business with them and refer all my friends and family!
Incredible customer service! Really friendly and expedient. I did have a followup issue after a screen replacement on my iphone and with no questions asked they quickly fixed the problem. They fixed my faulty home button when replacing my ipad mini screen without me even asking. Good group of guys.
Amazing service, and pricing beats anyone I worked with in our industry. Travis is an exceptional employee, always going above and beyond. Wish I could hire him for my store.
I was in need of some replacement parts for my iPhone 3GS (glass & lcd). They had the parts in stock and very comparably priced to most online stores. The staff was friendly and not rude as others have mentioned. Not a big deal, but I would work on the curb appeal of the store. The inside could be a bit more polished and professional.
Jackie was sweet and very informative. I am so glad i can pick up the repair piece i need 20 Minutes away from my house. Ingenious store that enables a mid lvl tech repair on my devices. Just love it.
Travis was a big help, friendly and helpful, matt fixed my iphone 8 plus under and hour, and the service was super fast, i definitely will back again!!
Awesome experience!! Had three iPhones batteries replaced and two iPhone screens replaced quickly and professionally. Will use again and highly recommend. QME Chuck
Excellent service, repair done in a short time. Incredibly good price.
Awesome, friendly, amazing customer service and fast repairs!UGH this is the second time I have done this..dropped my phone and cracked the glass. And this is with a glass screen protector and a case. UGH..have you done this? I can’t believe it!Last time I paid an arm and a leg for the repair This time I I got smart and saved some serious money and time by taking my phone to Hookup Cellular on Thomas Rd.What I loved about Hookup Cellulars user-friendly website I was able to easily find my make and model of my phone, get an instant quote on repair (super freaking inexpensive) and make an appointment online. they even had same day appointments - cant do that at Apple!I was super surprised with their immediate follow up email and then follow up emails until the day I arrived. I walked in, I was immediately greeted by Travis who was super friendly and a fast, no hassle check in.The best part it took 30 minutes! 30 minutes!!!Last time I shattered my screen I had to come back in 2 days! Ain’t no body got time for that! My phone is my life!I know, I know, I have an iPhone 6+ and I was going to upgrade but since the new iPhones are not 5G compatible it made more sense to hang on to my gem and keep using it to pump out awesome videos and photos on social media and just ride it out. Plus at a fraction of the cost to replace my screen it makes sense. I love my phone and now it looks so new. I am smiling from ear-to-ear.If you are looking for quality, friendly with eye-contact customer-service, no lines to wait in then use Hookup Cellular. Those who know me, know I only recommend when I am happy about the service!They also have a nice little sitting area where you can wait and free wifi. Since I had another article to write for a magazine submission, I got two things done at once; my magazine article and my phone fixed fasy. SWEET!
Employees were awesome super friendly and helpful repair was quick and looks great. Definitely referring a few friends here THANK YOU
Fast and affordable. Very nice staff and very knowledgeable.. awesome experience
This place doesnt even have the best quality of phones. Your literally paying for junk. Might as well keep your phone broken. I dont understand why theres so many reviews. When this place doesnt have many people to began with. When i got here there was no one here. Expect workers.
Amazing service would most definitely recommend coming here before going anywhere else and they work quick and to perfection thank you guys!
This place is really not that great. Theres just a much of kids that look like geek and they dont look trustworthy to fixed phones. I would rather take my business to where i know its a good business. More customers. This place doesnt have that. Ill passed.
They fixed my badly broken iPhone within minutes. I am so greatful for this company! Thank you so much for fixing my phone I appreciate you guys!
My boyfriend came here to get his screen fixed and they replaced it in 30 minutes but the quality of a replacement screen and digitizer for his iPhone 6 Plus was horrible and they didn’t even put it on right. You can see the screen was lifted and then the touch on it wouldn’t work. Came in for a simple replacement of a cracked screen and went back two days later to get it fixed. Unfortunately the screen cracked again from falling off my bed. I asked if I can get it fixed or at least inform on why the touch isn’t working and they couldn’t diagnose it. I asked if I could see the warranty that should inform me on it and they wouldn’t even give me copy. This place is a great example of you pay for what you get. $64 flat and $17 was for the replacement screen/digitizer that ruined my phone that I need for work. The rest of the money goes to labor that wasn’t even done right. Thanks hookup cellular for the poor customer service and btw fix your parking lot. It’s horrible and ruins cars. Do not recommend to anybody!