Wow! What wonderful customer relations they have. Just out of curiosity, I stopped by J and B carpets to see if I could get a little bit of carpet to use on the cat tree I was making. I was greeted by Vicky, oh what a warm smile and customer welcome I received. I told her what I was doing and and without a second thought she immediately went to the floor and proceeded to look through the carpet remnants she had in stock. In just a couple of minutes I had enough carpet remnants to complete the job I wanted to do. She didnt charge me for the remnant which I am thankful for. If customer service is important to you, please, please give J and B Carpets a shout out. They will take care of you. 👍👍👍👍👍

This buisness is a hidden gem in Sunnyslope. Vicki is knowledgebale about flooring products and her prices are competitive . Vicki,s attention to detail, communication, and the quality of the installation was 5 star. Vicki doesnt jest sell you a product, she is there every step of the way until the job is completed to the clients satisfaction. I love my floors.

Choosing J&B Carpets for the installation of flooring for my entire house was one of the best decisions I have ever made. The owner, Vickie is extremely knowledgeable about the products she sells and she truly is a hands on manager who makes at least 2 onsite visits each day to monitor the progress of the installation. Additionally, she uses the same crew for each project and they are also knowledgeable, curtious and efficient. The project was completed on time as promised!

We are very pleased with how Vicki and her team helped us with the selection of the carpet, installation and excellent customer service during and after the purchase. My parents many decades ago purchased carpet from Vickis father and it is great that continuity and great customer service still exists in our lives today! Thank you Vicki for doing a great job and helping us improve our home.

We had a wonderful experience with J&B Carpets! Vikki was amazing! She was extremely knowledgable and helped us pick out the perfect carpet for our space. She went above and beyond and it is obvious she cares for her customers. I would recommend J&B Carpets to anyone looking for new flooring.

Vicki and team went above and beyond. They know flooring and helped us decide on the perfect fit for our living spaces. They came over and brought samples and were so helpful with the whole process. We would definitely use them again and recommend them often.

What a pleasant experience!! Vicky was so kind and helped me pick out exactly what I needed. J&B is the best; valley wide! 10/10 would recommend.

From the moment we walked into this family owned/run store, we knew the reviews were correct. Vickie is great to work with, communication is great, options are great & Andréas did a great job removing old carpet & installing new carpet. He swept the surrounding floors & vacuumed the new carpet. Very professional. We Highly Recommend & would use them again.

Phenomenal service. Vikki was super nice and friendly. felt like I was talking to family. she helped me figure out what kind of carpet to get. the service was super quick. took about 3 hours to do 3 rooms and the work was top notch. I would recommend this to anyone that needs carpet work!

I went to HomeDepot and the installation was 4 weeks out. J&B came to my rescue. They laid my carpet the next day. The folks were outstanding helping me to pick out my color carpet. The price, best in town, you wont be disappointed!

Great customer service. Great quality carpet to choose from. Very fast and affordable.

We wanted to replace the carpet in our central Phoenix home and had no idea where to start. We wanted to try to stay within our local area and find a family operated business. I did some searching and found J&B and went and spoke with them. They were very nice and knowledgeable...obviously this is a long standing Phoenix business with tons of experience. Vikki and her mother (Nola?) came over to our house with samples and helped us out with advice along the way. The price seemed reasonable and the installation was great. Their installer was obviously an expert and helped move the furniture too. They even designed and made a rug for under our dining room table which looks great. We thought they did a great job and would recommend them to anyone. Thank you J&B!

Could not have been more happy with the people and service I received from J&B Carpets. From the moment I walked in, they were willing to try and work with me and my schedule. They provided a wealth of information to me to base my carpet purchase decision off of, actually came out that same day to measure the house (located in Mesa) and provide me with an accurate quote. They worked around the schedule my painters had established. As soon as they were done, J&B came in the next day and began their work.The quality of the installation was superb. I credit their professionalism and know how for making this an seamless and pleasant experience. Thanks so much!

We had a great experience with J&B Carpets. The carpet is beautiful and was reasonably priced. I especially appreciated the customer service provided throughout the process. I will not hesitate to refer my friends and family to them.

I was referred to J and B Carpets from a friend, because she was so pleased at their work and let me tell you, I was also so pleased with their work! They have a huge selection of carpet with reasonable prices to accommodate what you are looking for. They have out of this world customer service! Vickie knows the carpet business and will give you great advice on what selection to make. They don’t try to upsell you at all. They were at my house within a day to do the measurements and by the weekend the carpet was in! Overall, I am very please with J and B Carpets and I highly recommend them to anyone that is looking for any type of flooring!

Definitely recommend J and B carpets, Vikki was very professional and worked to make my request of quality carpet installed the very next day.They are in and look Beautiful!

J&B Carpet delivers fair prices, quality work and great customer service. I had my carpet installed in 2 days. This is my second time using this company. I have referred them to my friends on multiple occasions . They are the best in Phoenix.

Great customer service. Fast service. Quality products and installation. I will be back.

Great deals. Friendly staff. Quality products. I have used them twice and will use them again.

J&B did an excellent job replacing the carpet on my staircase. Their prices are fair and their work is exceptional!

Old school brick & motar business...great people super service and installed my carpet in two days. Very happy with my experience

Helped us install our floors! Awesome job!

Amazing service, definitely recommend