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Rulys Auto Sales LLC
2013 W Van Buren St, Phoenix, AZ 85009, United States
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Rulys Auto Sales LLC

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sh
Review №1

This place was absolutely horrible the worst service in the world. They would not let us even get into the building. We were literally met at the door and was trying to conduct Buisness outside OUTSIDE!!!!!!!! Who does that??!!!!? Very rude and unprofessional I highly recommend somewhere else.

Ab
Review №2

Even with a repo no credit was able to get a new (used) car for me and my kids. Great quick reliable help! Thank you for getting me in a new car!!

Cy
Review №3

Sonia was my car sells person, she was very sweet and got me into my 2020 Dodge Charger fast and efficiently, I absolutely love my car and I would highly recommend this place! The cars are great condition pretty much new, clean titles and low miles. If your looking for your dream car, stop here there’s no further need to look because Rulys Auto has it all ! Thanks guys !!!

Li
Review №4

My family has been coming here for years and my dad has bought 2 cars from them. I went to look for a car, unfortunately i did not end up purchasing one today but i will definitely be back when i am ready. They have a variety of cars and they were so friendly and eager to help! I highly recommend Rulys auto sales!

Xa
Review №5

Tuesday I went in looking to purchase my first vehicle. I had help right away and she(sonia) helped me find the perfect car within my price range. They have flexible pay and even helped us over hours! I’d highly recommend this car shop Whether it’s your first car or your third car or whatever Rulys is the place to go!

Pa
Review №6

This place only helps and looks out for their on people, I went here to check out a vehicle and they wouldn’t even let me look inside nor could I test drive the vehicle until I got a credit check, even after the check came back good they still wouldn’t let me test drive nor hold the keys, they unlocked the door for me to look in, mind you the cars are all blocking each other in anyway but you know who did get to test drive and hold keys, laugh and make jokes and take pictures, try out and look at different ones and get the best customer Service as possible, their La Familia.. if you notice their best reviews are from all Mexicans, so if your not Mexican this is not the car lot or dealer for you!!

Ja
Review №7

I would have given them zero stars but it wouldn’t let me. I recently went and bought a truck and maybe two weeks of having it the engine light turned on, so I called and they were happy to fix it, so I get it back and what do you know a couple weeks go by and my truck is making a noise and at this point I have trust issues with mechanics. So I hired a family friend to look at any issues and what do you know they clipped my engine light wire so once I got it back the light wouldn’t turn on again. It sickening l, I have small children and I can’t even fathom the thought of these people sleeping at night after doing something like this. Please watch out!!!!

Ru
Review №8

I LOVED my experience here I purchased my first car from here and have loved it! I definitely will be recommending friends to come here they were so patient with me while I chose the right car for me

Sa
Review №9

Sonia help me get a car she’s really good and help you with any questions you have my mother, aunt and grandpa bought cars from here too

Ja
Review №10

This is amazing place to buy a car ask for Mario great service and to much options to get a car

Pa
Review №11

I bought a truck from here and i must say i would definitely recommend this place to everyone the people are amazing and friendly they make making your payment so fast and easy and if you have any concerns they are quick to make you feel at ease they have cars and trucks at amazing prices i am so happy that we decided to go with them i will definitely use them again in the future

Le
Review №12

First of all i’d like to thank them for there great customer service the process of buying my vehicle was so easy my salesman was so patient with me and was quick to resolve any issues, not to mention I never expected to walk out with the car i did, definitely recommend.

Na
Review №13

Sonia was great she helped me find a new vehicle. They have great service and great selection of cars

Ga
Review №14

Awesome costumer service I’m very pleased with my visit ! Would recommend to anyone😀

ar
Review №15

10/10 DO NOT RECOMMEND,LIERS AND THIEFS.

Jo
Review №16

Horrible business highly legal stole 1300$ and still dates I owe 4000$ no vehicals and I am disabled on social security DONT PURCHASE FROM HERE!!! BE DULLY WARNED

Le
Review №17

Today me and my husband got a car!! The customer service was great, polite, showed us different options, great payment plans, fast, easy come down and get you a car today

•C
Review №18

Did get much help

ma
Review №19

I came across this dealer from a friend that bought her first car here, i’d like to thank you guys for being patient with me throughout the process of buying my very first car, also i’d like to mention that although my vehicle had a few cosmetic issues they were quick to make me an appointment and take care of it for me

ed
Review №20

Great customer service and lots of nice cars!

Ev
Review №21

My husband purchased a Tahoe from them .Not even a month of having the truck it broke down. Not only did it break down but they had us pay a carnote directly to them and he didn’t even have a finance company yet! We took the car to them to be fixed and supposedly it was fixed! They wouldn’t even tell us what was wrong with the truck The truck broke down again now they won’t answer calls from us or the finance company! They are unprofessional and very rude! We put $2500 down and all we wanted was for them to give us a different car or truck but they won’t answer any of our calls! I believe all the cars on this lot are lemons ! BEWARE!! Now my husband will have a Repo on his credit for the next 7-10 years !!!!

Ju
Review №22

Good service and very helpfull

Ca
Review №23

They try their hardest to ensure quality and a great car buying experience. Despite the reviews my money goes to them. Everyone is welcoming and friendly and they are very close and personable people. Thank you so much Rulys. I’ll be coming again soon.

Ni
Review №24

I don’t recommend this place at all. These people scam you. I make payments and they want to take my car back after they are lying straight up saying I didn’t make a payment to United Auto Credit when I actually made payments. What’s funny is I caught them in lies because they switch their story around. No professionalism whatsoever! It’s only a act if they do show professionalism but they are in it just for the money and not the customers. It’s ridiculous! Buyers beware.

Sa
Review №25

No one comes out to help ever

ra
Review №26

I really dont recommend anyone to buy a car from this place. I went in looking for my dream car (Mustang GT) and yes they had two of them and I ended up liking one of them more than the other. It was an 07 mustang gt with 84,000 miles on it (not bad), the price was 12k which was a bit too high to be honest. They ended up dropping the price to 11k, which was a good thing from their part. So after seeing how nice the car looked and how nice it sounded, they took me to their office to make numbers. Wasnt able to test drive the car before running my credit because apparently they dont let you test drive until they run your credit. I got approved fairly quickly. They asked for a down payment of $2,300 and a monthly payment of $361. After signing papers and closing the deal, they finally let me test drive the car that I thought was in great condition. When I started driving it I felt the shifter getting stuck when I would change gears and I asked if they could please fix it but they said it was normal which Im 100% sure that its not normal at all because Ive driven other manual mustangs and none of them were like that. The sensor that goes inside the dashboard didnt work so I didnt know how much gas was in the tank, so they told me to leave the car there to fix it and it took them about a week to get the sensor fixed. Then I realized that the emergency brakes didnt work, I also asked if they could fix it and they said come pick it up tomorrow itll be ready. So I left the car there again and went to pick it up the next day and yeah it worked good there but once I got home it started to fail again so Im sure they just tweaked it a bit but didnt fix it completely. So a couple of days passed and the car broke down on me and so I called them and asked them if the warranty they gave me would fix the problem and they just said I dont know. So I had to fix the problem with my own money. So a couple of months passed it was almost a year and I called the bank to give a payment, and I just thought about asking them how much more I have left to pay for the car and they said 11k and I was surprised when they said that because I had already given about 6k for the car. I asked why? What was the total price of the car? And they said 18k plus the $2,300 of the down payment which Is over $20,000 for a car that shouldve been sold for like 9k or 10k. Then later on when it was time to change the shocks the mechanic lifted the car and the mechanic saw that the car had the frame welded from the front and was crushed from the middle behind the engine, which means the car was crashed hard before and Im sure its illegal to sell a crashed car in a dealer or car lot in general and them not saying anything about it. But Im glad I recently got rid of that car and got myself a much newer mustang gt 5.0 at a Ford dealership for way less and better condition.

He
Review №27

As far as customer service goes they are very friendly and I love how quickly everything was done I was in and out in about an hour and a half tops. My check engine light came on and it was fixed within 2 days. I felt like I had to ask a lot more questions rather then them giving me information but considering how everything else was handled I didnt mind it at all. The fanily is great and i would definitely come back for a second vehicle from them! I love my car and Im blessed to have come upon this location.

Re
Review №28

Great experience getting a vehicle from Ruly’s. Very professional, fast and easy to get things done! I would highly recommend them to anyone great customer service and they also have a wide variety of awesome vehicles!! Thank Ruly’s auto for your services!

Br
Review №29

Whoever said horrible customer service, couldnt have said it better. People act like you didnt pay good money for a car, and will tether you around if you let them.Vehicles are priced as if they are immaculate, lots of cars on the lot. Good place to go to if you are having trouble buying a car, because of your credit.Ignore the four star fluff reviews.

Ay
Review №30

Call for price Call for price Call for priceCall for price Call for price Call for price 1 star bad website

Jo
Review №31

Great customer service and a great selections of cars! I walked in the dealership with no credit and no clue on how to finance a car and they tremendously helped me get into a 2013 Nissan Sentra that runs and drives amazing! They have many superb finance options including their outstanding First Time Buyer program and vehicles! AAA+

Ma
Review №32

Good customer service... great help totally recommended! Thank you Sonia for your help!

Ja
Review №33

Claudia and Taty are the best. I went to another dealership that I had phoned ahead and told them I was coming I arrived to find that the car was not there and nor were any people that worked there. So i was walking down the street came upon Rulys Auto Sales and they had a Lexus is250 in Silver and in much better shape than the one that was inpowered to not be there. They took great care of me and I pick it up in the morning. Thank you guys for all you have done for me. I personally recommend Rulys to anyone needing a car.

Jo
Review №34

Just bought a truck from them it has a lot of mechanical issues so they told me to take it to them because they were going to fix it and it’s been almost 2 months and they haven’t gave me back the truck I keep calling them and they don’t answer my calls I have gone to the dealer and the owner apparently runs away cuz he is never there and once I saw him hide from me so I see that funny and I feel terrible cuz I am stuck with a payment of a truck that I don’t have and that doesn’t work I told them to give me in exchange and they wouldn’t give it to me so I really don’t recommend this dealer to no one..

mi
Review №35

Got a good deal and payed my car off within 2 years 👍🏼

An
Review №36

Really good and reliable they will find any1 a car at a good price for a good down also had me out the door quick

em
Review №37

Super nice workers, got a car with low miles and paid it off fast

Ch
Review №38

Selling the Pieces of s**t to people & getting away with it. Haha I mean they actually get away with it, ITS LEGAL! Brake down or not because at the end of it all u still paid them a nice pretty penny and theyll just resale the BS car that they just got back. They just as bad as CACTUS ASS ooopss, I mean Jacks. Its not about how well these types of people sleep at night, because I can tell u right now they sleep well Knowing they just reeled in a good sucker and made money off of them! Closing the door behind you they say HAHHAHA SUCKKKER, youll be back to have something fixed on and pay us more :D or to drop it off back to us, Knowing we just got you for the down payment and what ever else youve paid us. All the while customer saying WHY TF DID I GO TO THEM AND GIVE MONEY WILLINGLY. WELL READ THE WARNING SIGNS BEFORE SIGNING ANY CONTRACT. Again just like Cactus Ass, ops there I go again hahahaha lol.. Yall know what I mean. Youll be signing in real time and age YOUR LIFE AWAY to the Bad Old Puddycat aka you lil Devil you🤣. I stopped by just to ask what the cheapest car they had on the lot. They said the CHEAPEST THEY HAD WAS $7,999.00 PAHAHAHAAA😹 THEY MEANT (behind my back) $13,999.00 plus tax and other fees😂 BE F**KIN WARE OF THE S**💩 YOU STEP IN. MIGHT NOT BE ABLE TO CLEAN IT OFF (STILL DIRTY)-(NOT CLEAN) WHY WONT IT COME OFF😂😂😂😂🤣🤣🤣🤣🤣. DONT KNOW OR UNDERSTAND WHERE THE 5⭐s came in at.

Ty
Review №39

Salesman Marco agreed on price for a gray hummer over text. came to pick up the vehicle and now he is saying they want more for the gray one and they tried to offer a me a different vehicle. they dont care about business reputation only money. extremely unprofessional and unreliable place. salesperson Marco is no Bueno.

ma
Review №40

Got a low interest and a reliable car👍🏼 totally recommend

Ad
Review №41

I went into this rulys dealer like 2 weeks ago and saw a 2009 bmw 335i coupe that they had just received. The car had 125,000 its a used car so i didnt expect such a high price despite it being a bmw and that its a 2009. But god damn was i blown away by there insane price of $12,900. I didnt know this until they had run my credit and said i need to put $2,500 down and monthly payment of $395 for 48 months (4 yrs). If you do the math thats $18,960 plus the down payment of $2,500 thats a total of $21,460 thats crazy. I dont know about you guys but this is basicly stealing from the customer right in there face. Who is going to buy this car at that price? Let alone all there bad reviews with non fuctional cars. There are so many bmw 335i in many other dealership with really good prices. Hopefully they can worry about there customers more than just trying to steal. If i could give no stars i would.

SS
Review №42

Horrible customer service. They weren’t very friendly or welcoming from the beginning and then they insisted I had to fill out an app and have my credit ran before I even got to test drive the car after they ran my credit they said I would have to pay $421 a month for down payment since I had no credit but that I still couldn’t test drive the car unless I wanted to buy it !!!! That doesn’t even make sense. Will not be returning or recommending them to anyone else.

Er
Review №43

Worst place to buy a car they were trying to give us 20% interest

Te
Review №44

Lady in front is very RUDE and DISRESPECTFUL... Have to take my vehicle back many times to fix it and they still have not finished fixing it (got the vehicle little less than 2 months ago)

Je
Review №45

I bought a chrysler and had to bring it back 6 times and finally broke down on me. Completely unprofessional and ignorant. Barely had the car 1 month. Then made me miss work four days total and wait 10 days.

Ya
Review №46

Bought car here and nice people

Na
Review №47

Scammers

Do
Review №48

Was looking 4 a ride

TT
Review №49

Terrible dealer they are doing nothing but fraud here ! I went in to test drive a car because you know I was “interested” in getting a car and I had to give my social 2 weeks later my social was on like 6 different sights very rude customer service they’re just not good at all DONT GO HERE !!

Te
Review №50

Dealership has made it better

Ja
Review №51

Worst experience ever! THESE PEOPLE expect to run your credit just to test drive one of their run down, used piece of crap vehicles! Not even the brand new vehicle dealership centers do that! Please beware something is not right here!

se
Review №52

Good cars and good service

Ma
Review №53

Awesome cars, great service

Ha
Review №54

Horrible service

An
Review №55

Good

Li
Review №56

Run down

Ar
Review №57

Scammers and liars blessed me for two months and my transmission was screwed up and the granita is 15 days old,Do not buy cars, they break fast, agree, already read it

Se
Review №58

Excellent service 👍

Fe
Review №59

Scammers !!! Do not buy here, surely the good comments are from them. I bought pure problems.

Fr
Review №60

Do not buy cars with these guys they sell pure rubbish and they are not professionals buy a trailblazer and it did not work

Ma
Review №61

Terrible place to buy cars t offer one thing and go out with another

Ze
Review №62

Great service

Re
Review №63

Im not happy with this diler

Information
41 Photos
63 Comments
3.4 Rating
  • Address:2013 W Van Buren St, Phoenix, AZ 85009, United States
  • Site:http://rulysautosales.net/
  • Phone:+1 602-252-0306
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:9:30AM–7PM
  • Tuesday:Closed
  • Wednesday:9:30AM–7PM
  • Thursday:9:30AM–7PM
  • Friday:9:30AM–7PM
  • Saturday:9:30AM–7PM
  • Sunday:9:30AM–7PM
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