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INFINITI on Camelback
1250 E Camelback Rd, Phoenix, AZ 85014, United States
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INFINITI on Camelback
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Jo
Review β„–1

Just got an amazing new car for the second time with the help of Lon and Aaron😁 The customer service and buying experience is top notch and Ill never go anywhere else!

An
Review β„–2

Lon has been amazing to work with. He is so patient and easy to work with. Lon’s attention to my needs and his no pressure approach truly made my car shopping experience one of the best I have ever experienced. Before meeting Lon, I went to 5 different dealerships and felt like no sales associate truly cared or worked for my business except for Lon. Lon’s customer service has been truly amazing and he definitely has a customer for life!

Al
Review β„–3

Lon has been an amazing help to get me a good car and make it happen for me without any hassle. John was a great help with looking for a good financing company to be able to get through. Amazing people!!!

Ro
Review β„–4

The buying experience with Tanner was professional, personal and most enjoyable. An we had a wonderful time with Lon Williams and Lon is πŸ‘Œawesome. He took his time and really made the experience great.

Ed
Review β„–5

We drove up from Tucson to meet with Edward Johnson. We found a car online and called to check on it. When we arrived we were kindly greeted and introduced to Edward. He had everything ready to test drive. He made the process smooth and easy. I would highly recommend you reach out to Edward.

Va
Review β„–6

Zack was a great salesman. He did let us know he was new but seemed comfortable asking questions for information he didn’t know. The over all process was seamless. From the moment we walked in, greeted by Zack to gathering all the information Mr Bishop needed to get us financed through my bank, at a much lower interest rate too!!!!

Ar
Review β„–7

Josh (service advisor) is amazing. I highly recommend using this location for all your Infiniti and non-Infiniti needs.

Sh
Review β„–8

Just had the most AMAZING experience purchasing my new Q50! Highly recommended. Zack made the experience fun and Lon made sure we will be taken care of for the lifetime of our car. Thank you all for the awesome job!

Al
Review β„–9

I recently bought my BMW here and had a great experience! Edward Johnson helped me through the process and it was a easy pleasant time! Edward got me what I wanted and i’m very satisfied! Thank you and I would recommend to my family and friends.

Gr
Review β„–10

Lon’s knowledge and expertise on the QX80 was excellent. His demonstration on how the new digital programming was simple and easy to follow. We greatly appreciate his service.

Ma
Review β„–11

Great experience. Edward Johnson really knows his stuff. Quick process.. Easy peasy. Last time I was at dealership took a little over 6 hours.

ge
Review β„–12

Great service and kind people. I was in and out and great coffee!!

De
Review β„–13

My family and I have gotten like 6 cars through this dealership over the last several years and each time the staff is great especially Lon!!! who has been servicing our family the whole time. Everyone is super knowledgeable and helpful. We got the best deals each time and the process was very smooth!

ju
Review β„–14

Great experience buying our infinity! Lon Williams is super helpful and knowledgeable and made the buying process QUICK and easy!

Se
Review β„–15

I really wanted the q60 and Zach my salesman gave me all the time I needed to test another make. The Infiniti won obviously and I couldn’t be happier. Lon gave me a detailed tour of the vehicle it’s. The features on this machine are extremely impressive

Ve
Review β„–16

When I came into the Camelback facility Ed was very friendly, helpful and efficient. Lon came to my house to explain many features of my vehicle which I am now very excited about. Both gentlemen gave excellent customer service.

la
Review β„–17

I am a happy camper today! Edward Johnson took care of my concerns, maintenance staff were accommodating, and the coffee was good as well ;)

Ka
Review β„–18

Thank you Lon for finding me my next vehicle! The process was quick and painless. Appreciate your customer service!

T
Review β„–19

I would NOT buy a car here EVER again and will let everyone I know in the market not to come here. I’ve had my Infiniti QX50 for only a few weeks and the brakes are already squeaking. Also, my car did not come with a second key. They said if I wanted another key I have to pay for it! That’s crazy to me. The dealership did not detail my car before dropping it off, I keep finding women’s fake fingernails every time I clean it, gross. It has many scuffs all around the car AND a huge scratch on the front bumper. That is partially my fault for not inspecting the exterior like a hawk. I assumed when buying a car with only 23k miles on it with one owner it wouldn’t have so many cosmetic defects. This dealership is a ripoff and does not care about customer service. Stay far away from Infiniti on Camelback.

JJ
Review β„–20

2nd time customer now! Just got into a new SUV lease with the help of Lon Williams and Shelby has always been extra nice and accommodating! highly recommended!!

Ry
Review β„–21

I worked with Lon on getting our new QX80 and it was a super easy and efficient process. He’s awesome to work with and made the process enjoyable. Thanks Lon!

Ju
Review β„–22

Working with Lon was great! And Infinity on Camelback better be thankful they have him. I thought very poorly of the dealership until I worked with Lon.

Ly
Review β„–23

I had an amazing experience working with Edward. Purchasing a car isnt an easy decision at all, its a big purchase but working with Edward was easy, he was efficient, listened to my needs, worked out a great deal and made me feel comfortable. I highly recommend the team over at Infiniti.

Al
Review β„–24

My husband and I had a wonderful buying experience with Lon and his team at Infiniti on Camelback. We were not pressured to buy and were given all options available to us. All of our questions were answered and we were very comfortable with our experience. I would totally recommend their services!

Br
Review β„–25

Ed Johnson and Luis made the buying experience smooth and pressure free. They provided superior attention during our consideration. Good financing incentive, easy paperwork, solid trade-in offer, and good warranties and 2 years free basic maintenance as a perk from the dealer. Loving the Q50 so far.

ty
Review β„–26

Zach did a great job had a little of a mis understanding at the beginning but he follows up and threw like the best of them

Vi
Review β„–27

Had my oil change done here as I always do . The service advisor Josh informed me that my battery was low and it needed exchanging not known to me that the battery was under warranty it was exchanged free of charge. That is what a dealership should be like... appreciated the surprise and most of all the service..

An
Review β„–28

Great service, quick and easy. Rare but possible. Edward was great, so kind. Thank you!

Ri
Review β„–29

Lon delivered 100% everything was fantastic I will definitely lease again with Lon in the future. John did an awesome job also

Du
Review β„–30

****** Update to the review since dealership sent someone to my workplace to fix the issues. They did send the guy top off the fluid but they also said that they would check the sensor, etc -- the problem was not fixed. Bluetooth connectivity problem was not fixed. Power outlet problem not fixed. And to their claim of providing complimentary wiper blades. I was ready to pay for the blades but they did not bill me...Now, the dealerships GM is not responding to my emails; I had requested to setup a time to talk to him. ******(Original Review/Text) This was my second time bringing the QX80 to this dealership and I gave this dealership another chance after the hassle I had to go through for something else during November 2020 through January 2021...it took WEEKS AND WEEKS of unprofessionalism/lack of communication before it was resolved.As this is close to my work, I went in for an oil change last week -- being at 45k miles -- ended up having the 45k service done as well. As I was driving off the lot after getting the service done, the OIL & FITER MAINTENANCE NOTIFICATIONS were still on. I am not sure why would the staff not reset these things and expect the customer to reset it? I did not want to waste my time and drove off without asking anyone at the dealership. Later on I reset it myself but still took few minutes off my time that should have not been the case.The main reason for my review right now and these comments is because yesterday I was driving the QX80 (my wife normally drives that one...) and I noticed WASHER LIQUID LOW light/notification was on??!?! Within a week of the service being performed one of the fluids is low? That really concerning as if the service was done or not???Especially when my wife drives it....and her not bringing the vehicle for service...she wont know what was done or not. But I was shocked, disappointed and frustrated when I saw that light on.

Tr
Review β„–31

Edward Johnson was super helpful & friendly..never felt any pressure..got a great deal on my new Infiniti..i am a super happy customer & LOVE my car!

Ro
Review β„–32

I went for oil change service and differential oil change today. Service been done quickly and Jessica was amazing. Best service, I will rate you guys 5 star .Thank you Jessica!

Ch
Review β„–33

Great people to deal with!! Its really nice to find honest and caring people (regardless of the business) but, it speaks volumes in a business like theirs! Thanks to Rich, Tanner and Bishop! Got me a great rate and I love my new truck!

er
Review β„–34

This is my second Infiniti purchase at this location. Lon was very helpful and patient when he explained the updated features on my new car.

Pa
Review β„–35

Went to test drive a car. By the time I made it to the office the price had gone up about $3,000. I guess $8 worth of door edge tape and pointless nitrogen in the tires is valued a lot by them. Also, if it was installed on the car already, why wasn’t it included in the asking price? It wasn’t optional. Already irritated by the price hike for silly β€œdealer added features”. I just want the price of the car and to be on my way. I told them up front. I can finance or pay cash. They came back with a rate over 5% to which I replied I can get 2 or below from my credit Union, just give me a price. I finally point blank stated that I had zero interest in discussing financing or interest rates. Then I was taken to the manager where I was then again confronted about financing and interest rates. I thanked them for their time and left. I went from β€œwill probably buy this car” to β€œNah, see what you did there” to β€œscrew this place” in about 5 minutes. When someone just wants a price, give them a price and it should be at it below what’s advertised. Not 3k more.

To
Review β„–36

Fantastic service from both Christian and Lon. Much appreciated!

LA
Review β„–37

Edward Johnson was amazing he went above and beyond to help me get in a car ASAP. If youre looking for a amazing sale rep Edward Johnson is the guy.

Vo
Review β„–38

Infiniti On Camelback salesman Edward is amazing . He will work with your situation and do his best to get you approved for a car. I highly recommend him !!!

Ke
Review β„–39

Within seconds of arriving at Infiniti on camelback we were greeted by sales rep Edward Johnson. He was friendly, personable and informative with all of our questions. We told him we were interested in trading in our 2017 Infiniti. The entire process was effortless. We have always had a great experience with Infiniti and love their vehicles. If you are in the market for a car we would highly recommend requesting Edward to assist you.

Ge
Review β„–40

Been with Infiniti for 6 years, and their service has been great the whole. Great team members at the camelback location Lon, Shelby, and others !

Te
Review β„–41

Had a great experience! Lon was friendly and super helpful. He was a pleasure to work with. Alex was great at getting everything I need done quickly!

Ri
Review β„–42

Had a great experience with Edward Johnson and the team last night. We showed up an hour before closing and the whole team stayed late to make the deal happen. We received a fair price for our trade and drove away in a great new vehicle. Thanks!

Gr
Review β„–43

Kudos to Service Consultant Shelby Clark! They repaired a glitch in my G-37 convertible mechanism/ handed me my keys/ said no charge. I will definitely be back! Thanks again

Al
Review β„–44

Lon in Customer Service is the Best!

Va
Review β„–45

Bought my first Q50 with excellent service from Camelback Infinity. Rayne was patient while I chose just the right color and style...had to have the Bose system! And Lon was awesome at showing me all the fun details of what my Hawaiian blue Infinity can do. Thanks guys!

So
Review β„–46

Overall service experience was not bad. There were a few hickups on the way that were mitigated. My service manager was wonderful. Would go back.

Ca
Review β„–47

I am so excited to have had the pleasure of working with and being assured by Lon Williams. He’s smooth and definitely knows what he’s doing. He’s a keeper. Thank you Chris Herrel for introducing me to a not only knowledgeable person, as is Lon, but a person who genuinely listened to my wants and came thru like Santa Clause. Don’t lose Lon.

Fa
Review β„–48

Being a biased woman, I went into Infiniti on camelback for my new QX60 oil change ready to over pay and hear how I’ll have all these others problems, BUT let me say this, I will continue to use Infiniti on camelback because of one employee.Michael Caseres is the definition of phenomenal customer service. Not only was I greeted immediately but also offered beverages and a Lyft ride to and from my house.Michael went above and beyond and called me to keep me updated about my cars progress. As well as a follow up call to check to see how my car and I were doing a week later!As a woman, I know to be cautious when servicing my car, but it is men like Michael Caseres who continue to prove that not every man is trying to dip their hands into my bank account for unnecessary changes to my SUV.A thank you is not enough for the type of gratitude I have for this man.Thank you Michael, I will see you at my next vehicle inspection.P.s. if I could leave 1000 stars I would, but I guess 5 does the trick.

SA
Review β„–49

Had a wonderful professional experience with Hal Macit and the staff at Infinity. Very warm welcoming and works with interest of their customer. I walked out feeling good with the purchase and loving my Q60!

C.
Review β„–50

I just bought my 3rd car from Infiniti on camelback. Always a great experience. Lon helped me get into the car I wanted without any sales pressure. Also a big thanks to the general manager Rich for helping me get a great deal. I love speeding in my new Q60!

Kr
Review β„–51

Lon Williams was very knowledgeable and made the buying experience very easy. We really appreciate working with such a great professional and of course we love the car!

En
Review β„–52

I had THE BEST CAR buying experience at Infiniti on Camelback.I submitted a credit app on line and received a call back from Jose within 30 minutes informing me that I was pre-approved!I felt it was too good to be true because I am working on improving my credit and wasnt successful getting approved at other dealers. Jose scheduled an appointment for me to come in to test drive the car of my interest. We sat down talked numbers and the car was Mine! Jose sent the car to the service department and admissions as well as to have the car detailed. He also made sure I left the dealership on a full tank of gas. The bonus to buying a car at Infiniti on Camelback is getting free car washes.I was blessed to have worked with Jose who is sincere, humble and really cares about his customers. A few days after the sale I received a call from Lon Williams, a manager who was very friendly who called to check on my experience. Infinti of Camelback you have just made a new friend!

Mo
Review β„–53

I recently bought QX60 2017, the car is amazing and in very good condition like brand new! The sales representative Elias was really professional and nice! I had the best car purchasing experience, they were really welcoming and very helpful and knowledgeable! I highly recommend Infiniti on Camelback!

Ra
Review β„–54

After I arrived at this dealership I was immediately greeted with smiles and open arms. No pushy salespeople here, they let me browse the lot until I found a vehicle I like. Lon is a great sales manager, he took us on a trip through the mountains and then gave us a excellent overview of the 2017 Infiniti Q50. After being week informed I then decided to buy my vehicle. Excellent service.

Lo
Review β„–55

My experience from my first contact with my sales rep to signing the deal was seamless. No games. No b.s. The finance and sales manager were fair and the whole experience was the best I’ve ever had and I’ve bought from BMW, Mini, VW, Lexus. Rain delivered the car to me himself. He made sure I got everything I wanted for the price I asked for. I’d been undecided on a car for 2 months and got so sick of the lying with all the other dealerships, mainly Volvo. This dealership and their process will not waste your time. Great customer service. I will be coming back when I want a new car. They earned my loyalty and trust. Free car washes!!! Wahooooo

Ri
Review β„–56

When first arrived at Infiniti on Camelback Richard & Tanner were amazing no hazzle. Then when I cam back to deal Richard stuck by his word. The process was easy even with financing with John. And last but not least learning about my car from London was the best.

Ma
Review β„–57

My wife and I went to 8 other Dealers in the Phoenix metro area. All very unprofessional and clearly didn’t care about our purchase intentions. Found the car we wanted at Camelback Infiniti, and filled out the application. I’m less than 30 minutes, they had numbers from the bank, estimate on my trade-in, that was all while we were en-route from Gilbert, 35 minutes away. Between Aaron and Tanner, they made the deal SEAMLESS! they gave us a more than fair price on our trade in, and treated us with the utmost respect! Thank you guys for the pleasant experience!

Cr
Review β„–58

This was a awesome experience! Luis, Ed, and Chris took great care of of me. The process was super easy and I never stepped foot in the dealership. They came to my house and brought my vehicle, I test drove and they came back hours later with all my paperwork. If that’s no service I don’t know what is! From now on everyone I know will shop here.

JJ
Review β„–59

I had a wonderful experience at my last service appointment! Jessica went above and beyond and had a great demeanor that, along with Shelby and the other service staff, makes for such a friendly and easy place to get my Q50 worked on. My car came back perfectly clean, the staff doing the work seem to really care. A+++ No complaints, all praise! Thanks again

Da
Review β„–60

Lon worked with us to purchase our next (third) QX60. Lon makes purchasing a vehicle such a pleasure, no longer hours in the dealership, but very effectively in processing our deal. He was kind enough to come out to my home to go over all the features. He answered all questions I had since the purchase. Cambelback Infiniti is a great place to purchase your next vehicle.

wi
Review β„–61

Lon is always very professional, friendly and no pressure. He takes the time necessary to make sure the customer is totally satisfied. John Bishop in Finance also was very professional and made the paperwork part of the transaction painless. I was very satisfied with the whole transaction.

Co
Review β„–62

I feel like some businesses don’t get enough positive recognition for doing a great job. Every since the moment I walked into the dealership to purchase a vehicle has been nothing but an amazing experience. Everything was handled quickly and professionally and the service following purchasing the vehicle has been amazing as well I get notifications for when scheduled maintenance is due and they are always very friendly and happy to help. The first time I went in they got me a loaner vehicle while they worked on my car and the second time they got me an Uber to lunch spot and then had the Uber pick me up after lunch. Whoever the GM or the owner of this location has is doing an amazing job with this location. I highly recommend buying a car through Camelback Infiniti!!!

Ki
Review β„–63

This dealership is definitely as good as it gets! From start to finish we were treated with respect by Rich, Lon, and Jose, as well as so many others. Everything went so smoothly we almost felt like it was too easy! I would recommend Infiniti on Camelback to everyone, and we will continue to be lifelong clients.

Jo
Review β„–64

Shelby is the best! Not sure I could live w/out him & have been a customer for many years. Goes above & beyond w/ outstanding follow up. You’re very fortunate to have him as an employee / team member. Thank you so much as always Shelby. Jodi Goulden

ja
Review β„–65

Lon was great help in purchasing my new q60 very knowledgeable and John made it real simple and easy

Re
Review β„–66

Service guy Mike is great..

Na
Review β„–67

This was by far the best car buying experience I have had. Luis was very helpful. Took the time to explain details and kept the process moving without pressuring me.I also can not say enough about Edward. He went above and beyond to make sure I was happy with the vehicle when he delivered the car to me. He even went out of his way to drop off a floor mat that was left behind, during the detailing process, so I did not have to drive to the dealership and get it. Very professional, personable and polite. Great representative for Infiniti on Camelback.

Ro
Review β„–68

Lon Williams exceeded my expectations, answered all my questions very clearly and thoroughly. Also, gave me great insight on all the QX60 has to offer. Both David my salesperson and Lon have been terrific.

Mi
Review β„–69

Great experience! Lon is super knowledgable about the vehicles. Very friendly and is even going out of his way to deliver my car to my house 25 miles away after it gets an issue fixed. Luis treated me great and took care of everything. Charger made me feel welcome and was very friendly. Good treatment by good people!

An
Review β„–70

Lon was Awesome. He took care of me and my wife. I wasnt expecting to buy a new car, but he showed me the right car and all of a sudden I was in a brand new Inifinti Q50. He took his time to show us how the car operates and demonstrated professionalism thoughout our encounter. They gave us a fair market value for our trade in and provided us with extended care services. Thanks Lon and Infiniti on Camelback.

Sc
Review β„–71

I have purchased several vehicles with Infiniti on Camelback. Their excellent customer service and buying experience keep me loyal to this dealership. I worked with Lon on my latest purchase and he is a consummate professional who values me as a customer and wanted to get the right vehicle for me. I didn’t feel any pressure and Lon makes sure that the buying experience is positive.In addition to the buying experience, Infiniti on Camelback has an outstanding service department. I’ve been working with Shelby for the last 8 years and he is always accommodating when I have a service need.I highly recommend buying and servicing your car with this dealership.

Ro
Review β„–72

This location was great. As soon as I arrived to the dealership I was greeted by Hal Macit. He welcomed us with open arms and made us feel comfortable. Hal was great in every aspect and really cares about getting the customer what they want. I recommend this location for anyone looking for an Infiniti. Go see my guy Hal Macit! Hospitality at its finest!

As
Review β„–73

Overall great experience, right from the first step David helped me a lot. Then I came back for my appointment with Lon and went over the technology and it was a really great experience. I even learned stuff after reading the manual.

ch
Review β„–74

Best car buying experience ever! This is the second car I have purchased from Infiniti and I will never go anywhere else. Lon and Alex are rockstars!! Highly recommend this dealership they take care of their customers!

JR
Review β„–75

Having purchased six cars at Infiniti on Camelback, i was looking forward to trading in my recent lease as it expired for a new car. This time, I finally met my match dealing with the top sales person at the dealership.I was introduced to the top sales dog, Charger. We had a difficult language barrier as I don’t speak German Shepherd, but he made my experienced delightful. He knew all about the features of my new car - even more than the GM. He also showed my dogs how to properly play in the backseat.Seriously, this dealership - from Luis, the general manager to the lot attendants - is the best. The staff is great. They know me by name. They honest dealers who truly care about the relationship. It’s not just another number on the board. Lon, their customer service manager is great. Really take time to orient you to your new car and is available to handle any issues that may arise. Shelby in the service department is great too! Keeps you totally informed of your cars progress when it is in for regular service.In my opinion, there is no better place to buy your luxury car - new or new-to-you! Keep up the great work. You have a client for life!

J
Review β„–76

Jessica is phenomenal. Her customer service is top of the line. Such a great and smooth experience while my car needed maintenance.

Da
Review β„–77

Needed to get my Infiniti Q50 serviced and Jessica in the service department did a great job helping me out and guiding me through the process. I would recommend getting your Infiniti serviced here.

Ra
Review β„–78

I had such an amazing experience at Infiniti my first time buying a brand new car and i couldn’t be more happier . Lon and Luis made it possible for me to be driving such a reliable car with such great services offered, I’m in love. I appreciate these guys so much, as well as the other staff, such friendly welcoming people with great personalities they definitely make your time being here so worth it. Thank you to this team and I’m happy to be apart of the Infiniti family.

Ab
Review β„–79

I had the joy of working with Lon as far as sale of my pretty INFINITI QX60. He was extremely informative and thorough. I learned way more about all the features than I had in all my research previous to buying. When I was turned over to finance John was very helpful and informative as well. Overall I was very impressed by the entire dealership and how straight forward and honest everybody was with me. Would recommend to anyone trying to buy a car!

Bo
Review β„–80

Had a great experience buying a car here, everyone was respectful and ready and willing to help. The sales person we worked with, Edward Johnson, was awesome and encouraging without being overly pushy and was able to get us out the door at the price we wanted. Definitely look forward to working with them further through the life of the vehicle.

Av
Review β„–81

If I could rate this place 20 stars, I would. Just 5 stars does not do justice judging by my mom & I’s experience! We were just going to browse that day, we had no money for a down payment at the time but by the grace of the staff my mom & I drove home in new cars! I want to thank the entire staff but mostly thankful for Christian, Rane, Big Ed, & Luis! Once again Congrats to Christian on his very first sale which was to my mom. She has her second dream car because of him! Rane & Big Ed sold me my new & improved ride which I love so much. Literally no complaints. Everyone was so nice & helpful. No pressure was applied from anybody, they all made us feel comfortable, we all shared some laughs... greatest car buying experience ever.

AA
Review β„–82

Great place to buy a new car. Honest sales people and they dont try to upsell when closing. They treat you great from start to signature and Lon W went out of his way to make us feel special. Will return again in 3 years.

Ma
Review β„–83

Another great and fantastic experience at Infiniti on Camelback. My friends Luis, Lon and John did it again. They listen to what I wanted and made it happen. I will be back and tell my friends .

Je
Review β„–84

If you’re looking for any Infiniti car/suv/etc., Ed with Inifiniti on Camelback should be your next call. Super nice guy, really relaxed and very attentive when it came to finding what I wanted and in our budget. He is informative and helpful and was with us every step of the way. I would definitely recommend him to anyone looking at the Infiniti brand.

Ar
Review β„–85

Lon and Rayne hands down the best to work with at Infiniti on Camelback. Very friendly and helpful.

Ba
Review β„–86

Jessica in service department is a true professional in the car market. She took care of me and Erik fixed my Q50 and they are both a great asset to the Infiniti line.I will NEVER go anywhere else for service again!She made me feel like I was family and that to me is a big plus.Thank you Jessica and Erik for going way above and beyond! You are both awesome!

Ba
Review β„–87

Cody worked with me for over a month to find the car that would suit my needs and my budget. He bent over backwards to accommodate my schedules too. Jose his his teammate helped us deal with the paperwork. Everyone at the dealership was super accommodating and helpful. Even the finance manager was easy to work with. No one ever pressured me in anyway shape or form. Buying a car has never been as easy as it was here.

ge
Review β„–88

The bankruptcy department there not good at communicating. One the person who helped me called me from another co workers phone and leaves me a message with a weird number to call him back. And also the guy phone he used that person to me sounded rude when he gave me the number to call him back on. And second I leave a message on his office phone and his cell phone and he doesnt return my call. And third I called and left another message on his voicemail and still no call back. I just think they gotta communicate better with people and dont give someone a weird number to call back

ta
Review β„–89

I went into IOC not expecting to drive off that day but these guys were amazing they explained everything answered any questions I had they were professional and patient I didn’t feel rushed Jose was my sales person really nice guy i will do business there again for sure I also had a great experience dealing with Mr.Bishop who completed the sale also very nice and help great place to buy a car

Is
Review β„–90

Best place to come get a car ! Infinity has the best customer service and deals ! I was trying to get a infinity for the longest but I didn’t want to come to infinity because I thought I wasn’t going to get approve or be able too but then I came and they treated me good with full respect and got me the car I been wanting, really good people they have their but all thanks to David the agent that helped me !

Do
Review β„–91

What an easy and effortless buying experience . The general manager Luis Becerra was so helpful and was able to get me a great deal on my new QX50... Shout out to Lon the sales associate, he was experienced and knowledgeable. I appreciated how everything went smooth ...

Ma
Review β„–92

My experience here was beyond my expectations. Lon and David in sales have given me the best customer service I’ve ever received at any dealership. They didn’t pressure me or try to convince me into buying a car at all. They answered all my questions and fulfilled everything I wanted in a car. Also, Jessica in service is incredibly nice. She always helps me with everything I need and does it in such a nice way. Thank you guys at Infiniti on camelback, I’ll definitely be sending everyone here for sure !

Ik
Review β„–93

Professional and friendly staff. Very pleased with our experience. We will definitely be going there as long as John Golightly and Manager Luis Becerra are there. Do whats best for you without all the useless haggling.

Sh
Review β„–94

My husband, Don, was in the process of bringing our car in for service when he encountered Lon. He sought him out for directions involving our vehicle when he spotted a 2016 QX 50 for sale in the lot. The car was of interest to him so a question and answer session developed between Lon and my husband. This conversation ended the following day with the purchase of the QX 50. Lon was very informative, structured the deal to meet our needs and did not pressure us to take on more expense.Two other gentleman, Richard and Rane were also helpful in acquiring the vehicle.

Da
Review β„–95

Always a great experience at this Infiniti dealership. I have leased several vehicles here and have them serviced here as well.

Mi
Review β„–96

My car buying experience with Infiniti on Camelback was one of the easiest I have ever had. The entire process took less than 3 hours and that included picking out a vehicle, test driving, valuing my trade in, negotiating terms, and financing the vehicle. Luis made sure everything was taken care of and that I was happy every step of the way. Jose was an awesome salesman! He worked quickly to ensure the process was seamless and was a gentleman throughout. John was very personable and made the financial portion a breeze. I never once felt pressured by anyone and it really felt as though they had my best interests in mind. I would highly recommend Infiniti on Camelback to anyone looking to purchase a vehicle. Thank you all!!

Sa
Review β„–97

We have had many issues with our Infinitis tires. We priced out a few tire places and yes, they would have been less expensice and quicker to install, but we wouldnt have the peace of mind from the tire program they use. After 6 months one of the brand new bridgestone tires shredded. We were stuck too far from the Camelback Infiniti. We had to go to another infiniti, it was not the same service. Sheldy is our go to in the service department and Jessica L. is so friendly and helpful. We are still stranded in the east valley waiting for our tire, but I am so happy to say if I could Id be at Camelback infiniti getting this tire fixed.

Me
Review β„–98

My entire time buying my car Lon was amazing. He was so knowledgeable and I didn’t feel pressured. He helped make sure the car looked flawless when I picked it up and was so helpful with all my requests. He is extremely responsive and made me feel comfortable making a huge purchase for me. He put me at ease and found me the car with everything I wanted in my price range. So happy I was fortunate enough to work with him!

Am
Review β„–99

This was the most hassle free incredible car purchase I have ever been through. I usually have to cringe while going through the people involved in a car sales/purchase but this team just made life easy! Thank you Luis and Chris for the incredible customer service! We will be back!!!

RO
Review β„–100

Bought a used car a while back. Worst car buying experience I have hade in quite some time. Buyer beware!Reply:I already tried to talk to a manager and was told by the salesperson to take it up with Warren Buffett. What a joke!

Information
10 Photos
100 Comments
4.6 Rating
  • Address:1250 E Camelback Rd, Phoenix, AZ 85014, United States
  • Site:https://infinitioncamelback.com/?utm_source=google&utm_medium=listing&utm_campaign=google-my-business
  • Phone:+1 602-652-2055
Categories
  • Infiniti dealer
  • Car dealer
  • Car leasing service
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:7AM–7:30PM
  • Tuesday:10AM–7PM
  • Wednesday:7AM–7:30PM
  • Thursday:7AM–7:30PM
  • Friday:7AM–7:30PM
  • Saturday:7AM–7:30PM
  • Sunday:7AM–7:30PM
Offerings
  • Oil change:Yes
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