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Fair Exchange Auto Sales
9650 N Cave Creek Rd, Phoenix, AZ 85020, United States
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Fair Exchange Auto Sales
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Te
Review №1

I put $500 down promise to pay 500 in 3 weeks. An drove away in a truck Chevy avalanche went to put gas in barely got that in . Almost got it home realized its making skweeking noise an checked it 4x4 driveline hanging an there was a bunch of stuff reading on dash took it back next day cus they where closed by the the time I got home supposed to fix some stuff on it this happened on Friday hear we are wensday no truck an wont refund my down payment . An trying to stick me with the loan. Dont now what to do

Ni
Review №2

This is by far the best place Ive ever bought car. I found one of their cars online and came to check it out, these guys were really relaxed and friendly during the whole process, not an ounce of pressure. I did end up buying the car from them and not only did I genuinely feel like they gave me a good deal but they didnt ghost afterwards. They were still just as friendly and answered any question I had after the sale. No one reads long reviews so Ill leave it here, seriously check these guys out. Ill definitely be coming back.

Li
Review №3

They sold me a truck that has fuel pump problems and speed sensor issues when I called they tried to bs me about how the warranty doesnt cover it told it was in perfect conditions also they knew I drove from nevada they made me bring it back and claimed they fixed the issues never did nothing to the car now they wont respond straight rip off

Ja
Review №4

THEY WILL RIP YOU OFF BE WARNED!!!! If I could give no stars I would. I bought a car for $10,000 on a loan. The vehicle was sold to me without the dealership informing me that the vehicle had been in an accident, to which the airbags have been deployed. I learned this when I narrowly avoided an accident with a semi and where the horn should have been my hand sunk four inches into the steering wheel. The placemat was glue over the passenger side airbag. I mentioned the issues and they stated that they would fix that and the passenger seatbelt and they didn’t after having my car in the shop for almost two weeks! My car ran well for three months before the electric in the car started to act odd. In January (four months after the point of sale) the lights would shut off while I was driving both inside and outside of the vehicle and it would stop suddenly while I was driving. Five months later (February) my vehicle died for good as the computer went out. Now I owe $10,000 and am without transportation to get to work to pay it off.

Ka
Review №5

Last week I was in a terrible accident that I was able to walk away from by my vehicle was totaled. We’ve had some struggles so getting a new vehicle wasn’t going to be easy. I walked into Fair Exchange and told them what I wanted and I got exactly that. They were nice, quick and easy to work with.

Mi
Review №6

Mack and noel are awesome people always looking out for you and they have some pretty nice cars for a great price go check them out definitely worth it!!!

le
Review №7

We always get our cars from here..

Al
Review №8

So I went to their Bell location when they had it and bought a Chrysler Pacifica (love that car). Put $500 down, traded in a 1997 Blazer and drove it off the lot. Went right across the street to get gas and couldnt put gas in the car. Luckily, I pray about everything - especially big purchases. Took the car back - they refunded my money and I gave me my car back, which was in better shape than the vehicle they tried to sell me. Im still driving the 1997 Blazer.If you shop here, Im convinced you will be sorry. Im not sure why this place is still in business, but BUYERS BEWARE - SHADY PRACTICES.

Sh
Review №9

Honestly? Still sketchy on this purchase. Let’s see how this goes. .......

Ri
Review №10

I’ve been working with Fair Exchange for the past 3 years. Noel and Mack are super awesome, great hearted people. Always feel like family. Great service, and great cars! ❤️⭐️⭐️⭐️⭐️⭐️

cl
Review №11

I went there hoping to meet up with people who were honest, capable, and stood by their word..instead, i was lied to, met with deceptive business practices, and feeling like i had been hustled.. fair exchange is not an accurate.brand. when i asked if the loan was an amortized loan, the most common one for home and auto, i was told yes. once by the salesman.and twice by the financial officer.when i confronted her later about that fact she said, she hadnt understood my question.. shes handling the financial docs of auto loans and she wasnt aware of amortized loans, or the fact that mine wasnt one?.GIVE ME A BREAK!!! .

Mo
Review №12

When my husband and I were looking for a second vehicle, we passed by and saw signs. Decided to stop in and see what they have to offer. Rafael was very so great helping us find a vehicle that suited our needs and was patient in showing us every type of vehicle we wanted to try out! Mac was so awesome helping us get the right payment method for our financial situation. The girls in finance were wonderful helping us feel like we were in a place for family. They have worked with us on every question we needed answered and continue to do so a month later! THANK YOU!!!!

Ne
Review №13

So far so good worked with me and my wife to get the exact car we wanted.Great terms n low monthly payments.Great down to earth staff very friendly and helpful

Do
Review №14

These guys are tools. Max tries to sell these second rate P.O.S that need so much work. Its no wonder they had to move to a smaller lot! Dont wastes your time!

Ki
Review №15

Fair exchange auto is awesome! They gave me a good price on a reliable car. Im in school so I have to be super careful with my money and they understood that. The staff is super nice and welcoming!

Ar
Review №16

Great place! It was great to find a place where I was able to get back on my feet and get a car. I was able to get a car with a lower down payment and monthly payment then my last car. After 6 months your eligible to trade in your car for another car. They offered to fix some things on the car before I take it home. Im happy to finally get another car and start over.

Kr
Review №17

Amazing experience with the entire team. They worked effortlessly for a WEEK to find us a car and get us approved. They found us the perfect car to accommodate my whole family. We plan to buy our second car in the future from them

Ce
Review №18

Just purchased a car here. Highly recommended place great customer service and great salesman. Definitely a great recommended place for anyone looking to get approved for a new affordable Vehicle.

Jo
Review №19

Great experience. Ask for noel and hell take care of you! Also matta the owner and def knows how to make you feel welcomed and that they have your back.

Al
Review №20

WELL, I would like to start off by saying that I am really pleased with the service provided by Mac and his team! I was a first time buyer (19, no credit and right out of military camp) with no guidance and the whole entire office provided me with some insight on how to purchase the vehicle, care for it, and start my credit! With the financial institution provided, my family saw that I was going to pay 24% interest... very very bad... Even with the head man Mac reviewing my file and agreeing that 24% was CRAZY, he has granted me time with the vehicle to finance the money through another financial institution! Going with Desert Schools at 4% I am happy as can be! They are very patient with me and provided me the time to gather myself together financially... Fair Exchange is a great, flexible, and highly down to earth car sales dealership. When I first got the vehicle it had a mechanical issue, they fixed the catalytic converter and cracked windshield for free, no problem! I would recommend a stop at this dealership you are in the market for a new vehicle... I feel that this family owned dealership is fine writing free and a flexible one!Things I noticed:-Clean and up kept Environment-Willing and friendly to help-everyone thinks in you the consumers financial needs and benefit-Tons on tons of vehicles to choose from-Every employee is FLUENT in English and Spanish language-EVERYTHING financial including all registration is handled through the dealer- Quality vehicle care, I.E. reference to local shops with great deals!-100% satisfaction of the vehicle.-Even after the purchase, willing to provide any assistance for maintenance or service.I highly recommend this dealership to any and everyone! When I pay this vehicle off, I will be buying another from them!

St
Review №21

Mack and his team at Fair Exchange were great to deal with. They got me in and out in a short time with a great, used car. They have excellent customer service, as well. I would definitely recommend them for your next used car. I love my new car !

Jo
Review №22

I purchased a used Nissan from this establishment. We stopped here by chance after going to 3 other lots. Great service, very fair price. The car is tip top too. We just got back from a 2000 mile road trip with no problems. Thank you Fair Exchange for this wonderful family car.

We
Review №23

I went to the Fair Exchange Auto Sales due to an ad I saw on Craigs List that said they work with all types of credit. I have been struggling with other dealerships that only wanted to work with me to get into a low end car and all I wanted was a nice truck. I walked in, told them what I wanted, they ran my credit, brought out a truck for me to test drive then we made a deal. I left with the truck I wanted and am very pleased with how I was treated. Everyone there is very nice.

Je
Review №24

Great experience! The owner himself came and assisted with the process. This is a great place for first time buyers or people with credit issues. The deliver on their promise of 100% approval. Only suggestion is that a few things were done verbally as opposed to in writing, but they did honor their word on everything.We will be referring other friends and family here as well.

Is
Review №25

This service is great! The employees are very helpful on making sure you get everything youre signing for and nice! Go to Fair Exchange Auto Sales for some great deals

DE
Review №26

Their inventory was excellent, staff was friendly and helpful. Was able to stop in on lunch from work to test drive a couple different models....only was it quick and easy for me to narrow down my options. Found a truck that was perfect....signed some paperwork, they detailed it while i was signing stuff....it was easy, and simple....i would recommend them to anybody!!!

Em
Review №27

Rafael is awesome along with the rest of everyone at Fair Exchange. As an 18 y/o with no credit, I was able to purchase a car by myself with cheap payments (insurance included for a year) and no co signer! I love my new truck and I know theyll give my BMW a great new home! Thank you!

Ja
Review №28

Great, fast and courteous service. They gave me a great deal, and even let me make a list of things that I would like done, no extra cost. Such as detailing, and fixing a few things that I requested at no extra charge. Rafeal was my salesman and was especially courteous and always available when I called to ask a question. Great place to buy or trade a car.

An
Review №29

Art @ Fair Exchange Auto Sales is a down-to-earth, no-pressure salesman that can pretty much figure out what car youll love from the second he meets you. Fair Exchange Auto Sales was able to provide me an affordable, reliable vehicle for a reasonable monthly payment! Thank you Fair Exchange Auto Sales! For giving me a second chance at owning a quality vehicle!Keep up the good work!

Ad
Review №30

Mac is the best! Bought 4 cars from here and has been a quick and easy sale. Cars are decent for the price they ask! NOEL is the best salesman. Super recommendedAdrian and Family.

Da
Review №31

Bought a Tahoe Aug 31, 2015, Our sales man Sonny was amazing.. very honest, very helpful and most importantly friendly... There is a dent in the rear right panel and they are having it fixed price included in the price out the door (which was an amazing price) I would definitely recommend family and friends looking to buy a nice vehicle at great prices to go see Sonny at Fair Exchange Auto Sales - Dani White​

Da
Review №32

Excellent Customer Service. The salesman wasnt pushy to make a quick deal. I was able to find what I was looking for. Once I made my decision the sale was quick and easy. Best car buying experience Ive ever had.

Ni
Review №33

Definitely recommend them. Had a great experience! They have many great deals and work something out with you. While getting our car the owner came and talked to us and showed us some of many of their options.

Lu
Review №34

Tim was our sales guy and he was nice and didnt try to pressure us into anything, Other dealers we went to were more concerned about selling an extra warranty than the actual vehicle. We found a car that we liked and checked it out, It wasnt 100% cleaned out it still had things from the last owner in the center consul and soda in the cup holders but those can all be cleaned up. The buying process was fast and easy, We did a trade in which went good as well. The parking lot was well lit and spaced out, the office building was kept clean, well lit and in good condition.

Ju
Review №35

Every good place to buy a car... every friendly people.. noel probably the best salesman there have got 3 cars from there because he always looks for the best deals

Ja
Review №36

I came in just over 2 weeks ago, and found the truck of my dreams. My 2011 Chevrolet Silverado Z71 crew cab blue in color. I met Jeremy first, and there was no pressure at all from him. Then I met Mack. Both men made it easy and affordable for me to buy this truck. They gave me a warranty, and treated me like a rockstar, and thanked me for my service, as I am a Desert storm veteran. I bought this truck in less than 30 minutes.I will buy another vehicle from here when the time comes for one of my kids as I plan on having this truck for a long time to come. If you want a great car with no pressure, and a great price, and someone who stands behind their word, this is that place. 5 stars for this company. It truly was a fair exchange.Thank you guys so much I cannot believe this is my truck!!!!

Kr
Review №37

This has been a great experience for me. I was very satisfied with their customer service and professionalism. I looked at other cars earlier and was qualified at 2 other car lots for junkies from the 1990s. Fair exchange got me into a 2008 impala that was practically brand new. I was very impressed. Thank you Fair Exchange!!!!

Ra
Review №38

Some decent looking cars. Most have way to many miles.Anything with 130 + miles ok for another 50k miles but in reality how much is that worth? 2 -3 yrs safely driving, 5 to 7 k max on these cars...

Je
Review №39

My son and I had a great experience at Fair Exchange Auto Sales. This was his first time buying a vehicle on his own so he had several mixed opinions about his 1st car purchase. Everyone here was very helpful and did not pressure him into the sale/purchase. Everyone was very friendly.. Great customer service all around!

Ad
Review №40

Great place. Recommend to anyone. They have great customer service and and very friendly people. Went in there and got my car and drive out with it the same day. They help you get the car you want.

cZ
Review №41

This place was very helpful in getting me into a car, Gerardo had great customer service and helped me out as much as he can. I would recommend this place to anyone! Great place.

Ta
Review №42

This place was great! They made it a fun and easy process to buy a car at a reasonable price! They where honest and stayed true to there word.

Lu
Review №43

My wife and I needed a car fast, our car was going to cost more to repair than it was worth. We sold our car on a Saturday Morning and called Fair Exchange to see if we could qualify for a vehicle. We set an appointment and spoke with salesman who quickly got the application to us. Within 10 minutes of filling out the application, we were approved for a vehicle. Our rep asked what kind of payment we were looking for and matched a car to our payment needs. The whole process too about an hour from start to finish. It was fast and friendly. Overall, we had a great experience dealing with Fair Exchange and their reps.

Le
Review №44

I had a great experience with the entire staff at Fair Exchange Auto Sales. They were extremely friendly and helpful. They listened to what i needed and made it happen without a lot of hassle. They were patient with me not knowing much about car and did not take advantage of the fact. i made the right choice in going to Fair Exchange to get my car. I LOVE IT!!!!!!!!!!!!!!

Ab
Review №45

Everybody was real friendly. Gave me a good deal. I’m will come back to get another vehicle. Two 👍🏼Up

Da
Review №46

This place is such a joke I got my wife a suv paid almost 10 grand for it. The battery was dead the front window was broken. also the engine lite was on we were told the engine would be taken care of they only give you a 15 day warranty I took proof there was something wrong after a bunch of times calling and going up there they will do nothing for you and wait till your plates are no good till they do there job. Do not buy from them waste of time and money. Nothing was ever fixed do not trust them.

Ja
Review №47

Absolutely FANTASTIC! Our family has trusted Fair Exchange for over 3 years and they have always given us a great deal on a great car - we just picked up our 3rd car today and we live it! The staff are always super friendly and helpful through the selection and finance process. Very, VERY highly recommended!!

da
Review №48

Amazing! Friendly and accommodating salesman and great service. I drove off with a new car in just a few hours. I would HIGHLY recommend this company to anyone searching for a new car!!!!!Signed Daisha Powell

Ma
Review №49

I had a great experience with Fair Exchange. I didnt know what to expect but they were friendly and quick. They are willing to deal and I felt I got a great deal. I am very happy with my purchase.

Co
Review №50

Fair Exchange did a great job at helping me find the best car for my budget and was exceptionally quick about the process. Tim did a great job with having information readily available and they didnt hide anything from us about the cars we looked at. They worked with me on the payments as well as finding a car that would be a good deal for a first time buyer. Very pleased!

Sa
Review №51

Crooks!! Dont Go there! They put false info on the window stickers, refused to send me my plates saying i owed them $1000 for a down payment which my receipt cleary shows I paid then sold my truck at auction without a single phone call 3 days after it was involved in a wreck. Now have a charge off on my credit report. Have obtained legal help and are in the midst of that now. Avoid buying from them unless you enjoy grabbing your ankles and if that case get yourself some help.

SA
Review №52

Great place that knows how to work with you. They Always make it possible to leave in something I want not just put me in something just to sell a car. I recomend to anyone. Easy in and out. They really are a little dealer with a big heart.....

Am
Review №53

Do NOT GO HERE! We were sold a Lemon. Car didnt work once taken off lot. Then they kept my vehicle for 3 days and did not work on it or do anything to it. Still didnt work and I finally went to a different dealership. Fair Exchange is awful! Nothing Fair about them!

Ky
Review №54

SCAM/RIP-OFF WARNING!!! I can guarantee the positive comments left on here are from employees of this dealership. They are the rudest, most childish, insufferable group of salesmen I have ever met. All they care about is you signing that paper, once that is done you are nothing to them. THEY WILL PROMISE YOU REPAIRS BEFORE YOU BUY THE CAR THEN WEASEL THEIR WAY OUT OF ACTUALLY HANDLING THE REPAIRS. I have found multiple stories exactly like mine online from this same place. They kept my car for an ENTIRE MONTH, telling me just a couple more days the entire time. Then the owner (who is the rudest most immature of the group) threatened to keep my car if i didnt pay an amount he made up with no paperwork, approval, or further details. He literally said Pay it or lose the truck bankrupting me while my wife is 9 months pregnant. THIS DEALERSHIP IS THE SCUM OF PHOENIX. YOU WOULD LITERALLY BE BETTER OFF THROWING YOUR MONEY AWAY!!! DO NOT SHOP HERE!!!

Da
Review №55

I really needed a break after getting into a motorcycle accident and losing my vehicles. they went above and beyond and cut me that brake even after the whole time I was there I said they were gonna be able to do anything. if your down bad credit or just need help I recommend these people.

ni
Review №56

Terrible experience. Terrible staff. Women up front hung up on me when I was trying to get a hold of the service manager. Salesman was a liar, owner a liar and the only decent person was Matthew in the service department. They said they were putting on two new tires and gave me used ones that were worse than the ones on there before. Took my car in 5 times within a week of purchase to get worked on and still were problems. Trashy place. I would not recommend it to my worst enemy. Said they would compensate me for the times I had to bring the car in and they didn’t do anything. Go elsewhere. Plenty of other places on bell road.

Ha
Review №57

I just traded in my old Lexus for a really nice 2015 Nissan Versa and I am extremely happy with my new car! All of the employees that I spoke with were so helpful,friendly,and accommodating and if Im ever in the market for a car again Ill definitely be coming back.(:

Ch
Review №58

Amazing! Friendly and accommodating salesman and great service. I drove off with a new car in just a few hours. I would HIGHLY recommend this company to anyone searching for a new car!!!!!

Ce
Review №59

They give you a good buying experience and after you purchase they really dont care about you. Very bad customer service. Been waiting for my plates for a month I called them today and they told me emissions was expired and they never informed me. A couple days after I purchased my vehicle brakes started failing I took it to the dealership and everyday they would tell me that it was going to be ready the next day and it never was, they kept giving me different excuses. When they returned the car to me they gave it to me with the same problem brakes kept locking. So overall very poor customer service. They only care about selling the car not the customer.

Je
Review №60

Very unprofessional. Was looking to test drive one of the vehicles on their lot, before I would be allowed to do that, I had to fill out a credit app so that I didnt waste anyones time. Wouldnt go back there, and wouldnt recommend them to anyone else.

Al
Review №61

Awesome experience at this location, the staff is super helpful. If I could give them 10 Stars ⭐️ I would 😊 super happy with my purchase, Gabriela, Noel and Rafa are awesome doing there job 👍🏼

Je
Review №62

Really good and fast service! Good prices too. Go check them out and you will love it!

A
Review №63

Terrible service. They only are in it for the money. We bought a truck that will be costing us $15,0000 in the long run, it needed an oil change after driving it for the first week and it was past due according to the sticker on the inside of the truck, we asked if they could give us a oil change for free they told us to bring it in, they looked over the truck and told us the oil would need to be changed in a month which made no sense as to why they couldn’t do it now knowing my warranty would be up by then and I would have to pay for it. Then we started noticing all the cosmetic issues inside the truck not to mention the noise that was getting worse coming from the engine. We took the truck to get evaluted and was told there was 2 motor mounts broken, the transmission motor mount, the rpm would jump up and down when I would stop at a light, and a rear seal was leaking. All in which by this time I would have to pay for to get fixed when there was no way everything breaks in a matter of month was because of me. They must never have even evaluated the truck before it was sold to me. Let’s keep in mind the truck already was at 169k miles, I am paying 450$ a month alongside with insurance and then they don’t wanna pay for what was already wrong with the truck. I would not recommend anyone to go here. Like I said, they are only in it for your money! Hope this doesn’t happen to anyone else.

Br
Review №64

They were really helpful and very nice. They explaned things very well and the prices were just right. The cars are in great shape and the price is perfect. We left the place very well pleased with the car we got.

As
Review №65

I was able to get into a car with lil money down & affordable monthly payments. Also, laid back no pressure costumer service. Id recommend to anyone :)

cr
Review №66

Rafael has great customer service and made sure we walked out with a car with a low down payment and great monthly payments. Best customer service Ive ever received in an auto dealership! Mackie was also very helpful and made sure that the car was taken care of for us. Thank you very much fair exchange for great customer service.

Ta
Review №67

Sadly I was a repeat customer and not treated the same as I was the first time. If Noel comes out to speak to you, walk away! They have taken almost a year to finish getting all the parts that was needed. Sure they got me into the vehicle fast, because they didnt want to take care of it. No one calls back to answer questions. They were so good to us the first time but this time, totally screwed up with this vehicle.

Re
Review №68

I am so glad a friend told me about this company. They have been so helpful, had great customer service. The helped me buy a car when no one else would. I would recommend this car company to my friends and family. Thank you Fair Exchange Auto for helping me buy a car.

Au
Review №69

Got a car from there 30 days later the car started leaking oil and many other issues. Took it in 3 weeks we were without car. I was sold a lemon.

Sh
Review №70

Aweful!!!!!!!! Just horrible. I bought a car and I have had nothing but problems with it. I got the run around with the stuff they said they would fix. Either the part wasn’t available or the mechanic quit or walked out. I will never go back to them. I’ve had the car for 4 months now and It has been in the shop longer then I’ve had it. I wouldn’t recommend this to anybody.

Ki
Review №71

If I can give this place zero stars I would. honestly the customer service I got from the owner and one of his employees named MATHEW was just completely horrible. Mathew was being very rude over the phone when I went in there to speak with the owner MACK he was Apologizing for the behavior of MATHEW when in reality he was supposed to apologize for himself and when he did he literally just laughed in my face. I leased a vehicle that was already giving up on me I didn’t even have the vehicle for a week. I demanded a refund of my down payment and they refused to when they have a sign hanging up on the wall saying every vehicle is refundable. I will begin a lawsuit for this scam, also I got a call from SS and said that they were using my social for fraudulent activities. I can go on and on about my bad experience that I had here but I’m pretty sure you can read the rest of the bad reviews on here for that. All I have to say is DO NOT GO HERE If you’re in need of a vehicle go and get your money worth somewhere else!!!!!!!!

Xa
Review №72

I got an excellent 2010 Camaro. They refused to fail me and put me in some junker. Something that they didnt push which I think everyone should be aware of is the 2 year warranty. It is really comprehensive and helps you out in some sticky situations. I know $1,500 can sound like a lot but, for what it offers I feel it is truly worth it. Look for Noel thats who helped me out.

An
Review №73

Very helpful and super patient and friendly. Immediately felt welcomed with open arms, I am absolutely satisfied with my new truck and will definitely come back again !

Ti
Review №74

I was very pleased with everyone I had to deal with. They answered all of my questions and helped me purchase the right car for my needs. I was very happy with the fact that I had both of my parents go to look at the vehicle and they were impressed with the condition of the vehicle and the price. I would recommend Fair Exchange Auto Sales to any of my friends or family.

Ra
Review №75

We were IMPRESSED with everyone at this place. We drove from Avondale on a Friday night to look at a truck that was posted on-line. The car lot was well-lit and the building was clean. Our salesperson, Noel, was courteous and very helpful. Mac (father & son) and their staff were great. We committed to purchase the truck that night, pending a few repairs. On Monday, our truck was ready as promised and our buying experience exceeded every expectation we had. Their name says it all - FAIR Exchange Auto Sales. If you need a used vehicle, and want to have a good experience, buy here.

Ne
Review №76

I had a really good experience at fair exchange auto sales. I was looking to buy my first car, having no credit I didnt think it would be easy. Fair exchange was flexible and got me into the right car really fast !

Ca
Review №77

Best experience at a car dealership in years! The staff was friendly, welcoming, honest, helpful and efficient! We have a great car and our daughter is the most please since it was for her.

cr
Review №78

So before I had great things to say as you can see below I will leave my previous comment but ever since I had issues with them. 1 week after I got my car it broke down took forever for them to have the part or time to fix it. Not only that I’ve had the car for only 4 months and it’s broke down again. In my opinion yhry only care about selling the cars not the customer service after and their cars are crap cars I do not recommend them for anyone buying was great afterwards was crap also it took me calling them a month later to find out they had my plates tags and title in already they were supposed to call me but they didn’t.Previous review:Came In today to get a car and they were very helpful. I am getting a new car they are replacing the windshield for me and they took off 100$ for us having to wait a little longer then expected.

De
Review №79

I rate this place 10 starsHands down the best experience I have ever had at a dealership. Max and the sales guy were extremely nice and helpful. They were honest with me as far as my credit score and what I can be eligible for. On a 42 month payment on a 564 credit score. I am happy with my payments and our car. 2013 Chevy Cruze. Thanks Mac and the Gang! My wife and son will no longer be stranded on the side of the road with our last Crunker. :)

Sa
Review №80

I have poor credit and its impossible for me to get a loan for a used car without putting several thousand dollars down, if at all. I went to Fair Exchange because it is extremely close to my home. All I had to do to get into a car there was make a small down payment. After 9 months of paying for the car that I initially qualified for, I used my trade-in value on it to trade up to an 07 Honda Accord. Its the nicest car Ive ever owned and I am more than satisfied. During my time there I received personalized service, including from the owner himself. They worked with my budget and bent a lot in order to get me into this car. I would recommend their dealership to anyone.

N
Review №81

Let me start off by saying, GREAT SERVICE!!! I completely loved it and everyone was really nice and took care of everything. I didnt get hassled into anything and it was just a great experience. Other places I have gone to, the people were rude and wanted to give me a car I did not want. This has always been a dealership my family has gone to throughout many years and we will continue going to them. I definitely recommend this place.

Te
Review №82

I absolutely loved this place! They were quick to find out my wants and needs, and were able to get me in a car that runs great! I am totally happy with this place and would recommend it to anyone! Thanks guys!

Je
Review №83

Saw a car online and it stated car had clean title. Got there and once we agreed to the sale they then told us it was salvage.

My
Review №84

Very quick and easy. Gerardo did what he could to get us into 2012 Chevy Traverse. Even after we changed our mind on what we wanted. See Gerardo.

Gi
Review №85

My experience was great! They got me in the car I needed on the first attempt! They were also very helpful about my payment option.

Ja
Review №86

Very sweet and lovely people! Awesome personality and a very easy buying process. Was out within 3 hours! DEFINITELY would recommend to anyone trying to buy a car !

To
Review №87

Good selection of cars to pick! Found a 2010 impala in black that I like and is very dependable. Second car purchase from here also

ma
Review №88

Great experience with them! Went in knowing what I wanted and they gave it too me! Didnt try to pressure me into anything like other dealerships Ive been too. They really care and want all their customers to be happy. Would recommend them to anyone especially first time buyers!

Ch
Review №89

Fair Exchange Auto staff are real nice and worked with us on financing and car selection. From the owner, to sales staff, even down to guy who was with us on test drive.....Check them out!

Fr
Review №90

Courteous outgoing professional staff they mean it when they say they will help you get into a vehicle no matter what the situation Definitely going to be doing business with these guys for a very long time Noel was my salesman and was awesome thank you sir

Jo
Review №91

This has been a great experience for me. I was very satisfied with their customer service and professionalism. I looked at other cars earlier and was qualified at 2 other car lots for junkies from the 90s. Fair exchange got me into a 09 Ford Fusion. We have had a few minor problems with the car, but the folks there have helped fix every thing!

Un
Review №92

Great customer service!! Very helpful and informative! I would recommend to anyone.

Br
Review №93

WORST!! dealership to go to never again, they sell messed up cars and trucks that don’t show defects till later and lie about their agreements. The owner himself is a joke not comiting to what was issued when the vehicle was first bought. It’s false advertisement and they just don’t care what so ever after you’ve signed. They lied about fixing a car that was never being fixed and stated I had to fix it myself when in the contract it said they were obligated to fix specific defects and did NOT follow through and on top of that when I took the car to a local mechanic he said the cars parts were not the right parts, they belonged to different car. I strongly insist for you to not invest buying a car or truck here unless you want to lose more money. This is unacceptable.

Ju
Review №94

My boyfriend and I bought a truck here and we were surprised at how fast the deal was done and how courteous the staff was. There were some minor issues with the truck that needed fixing and not only were they fixed but we were given proof of the new parts that were used and the work that was done. We are pleased with our experience.

Sh
Review №95

Yesterday we picked up a nice vehicle. My wife and kids like it very much . Glad that I went to fair exchange to get a reliable vehicle for my fair.

Al
Review №96

I would definitely refer family and friends here, they have great customer service, very friendly and got us approved within in minutes..thank you

Sa
Review №97

Everyone here is willing and very nice. They helped me in a reasonable amount of time get into a car that I love. Rafael is amazing.

Er
Review №98

Great Experience!!! Highly Commended this place. Customer services was outstanding.Very helpful.

El
Review №99

Great Customer service. Good deals definitely be back. Thanks Guys!

vi
Review №100

Fair exchange auto sales is a good place for you to buy your next car an ask for Noel. Best deals in town!!!

Information
27 Photos
100 Comments
4.3 Rating
  • Address:9650 N Cave Creek Rd, Phoenix, AZ 85020, United States
  • Site:http://fairexchangeautosales.com/
  • Phone:+1 602-253-4255
Categories
  • Car dealer
  • Used car dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:Closed
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
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