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Earnhardt Lexus
800 E Camelback Rd, Phoenix, AZ 85014, United States
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Earnhardt Lexus
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De
Review №1

I would highly recommend Earnhardt Lexus for purchase and service. They are very easy to work with on purchasing; and their service department is great. Our service adviser, Josh, is amazing. Hes very helpful and honest. How often do you take a car in and it ends up being less than anticipated because both the adviser and the technicians were honest about what ended up needing to be done? And its not just us. I have a friend who tried Mercedes and went back to a Lexus after two years because of the car and service as Earnhardt.

El
Review №2

We bought a new Lexus Hybrid from Cole Fanning and it was a clean & easy negotiation because Cole was the only one we dealt with. We had his attention the entire time. He even washed our Hybrid by hand because we didnt want it going through the car wash machine.Thank you Cole for a job well done!!!We also want to thank Brandon Heath, the Finance Manager. The paper work was done in an orderly fashion and there was no pressure to buy any extras like extended warranty, clear bra, or wheel and tire warranty.My one COMPLAINT is with the Earnhardts CAFE!!! When you spend over $40K for a car, we dont expect to pay for coffee or snacks and I dont believe the sales person should have to pay for them either especially since they own 23 dealerships and 17 different brands.When we bought a new car from Subaru Superstore of Chandler, they had coffee, hot chocolate and snacks all for free and they only have 2 dealerships and it was a no hassle deal, too.

To
Review №3

Every time I visit Earnhardt Lexus I am reminded that there are still businesses that treat their customers with excellence. Keep on being excellent!

Ch
Review №4

If you are in the market for a Lexus, make sure you ask for Zach Lowe. Not only Will Zach work his tail off to get you the very best deal possible, but once you leave the lot, he continues to provide exceptional customer service. I will refer all of my friends and family looking for a Lexus to Zach. Thank you for restoring my faith in car salesmen!

Ta
Review №5

Earnhardt Lexus has been the best dealership that I have ever dealt with. From test driving, to purchasing, to dealing with financial person that always tries to upscale…this was the easiest transactions of the 9-10 cars I’ve purchased/owned. Then it came time for my first service…again 5 stars, reminder of appt, on time, made me comfortable while waiting and even offered car if needed. . I highly recommend Earnhardt Lexus!

Is
Review №6

David was the most knowledgeable Sales Consultant I’ve came across which made me feel confident in my purchase. Not once did I feel like I was pushed into a sale and he was very transparent with my options. Thank you David for the smooth & friendly experience!

Al
Review №7

Mike Testani was great. They didn’t have what I was looking for, Mike found one that had just arrived, it still needed to be processed. Two days later I picked up my new NX 300 and it was beautiful. Great service by everyone. This is my 4th Lexus from Earnhardt. I would definitely recommend them.

Me
Review №8

I bought my RX 350 F Sport here 5+ years ago and out of a almost a dozen car buying experiences in 20 years, the sale and service process is beyond anything else (it actually restored my faith in car salesman and dealerships). Jan Persons took excellent care of me when trading in and purchasing, finding the unique gem I wanted and made the sale process easy and with no salesy hassle. Rick my tech service guy is like a member of my family, I feel as he takes such excellent care of me and my vehicle. Its obvious the pride and care they have to ensure youre extremely satisfied with not only your purchase process but long thereafter any time Ive gone in. No doubt that I will continue to use both of them with my next car purchase and service. Thank you so much!

Qu
Review №9

My engine and check vsc light came on. I took it to my regular mechanic and they told me my Cadillac converters needed replacement: $4,000. Took it here to get a second opinion. I have always been very reluctant to take my car to a Lexus dealership for service because of the price. Rick Johnson was my service advisor, he brought me to my car to show me exactly what the reader said…which was indeed the Cadillac converters. But then he told me that because my car is old and was not driven much before I owned it, there is probably buildup in the converters and/or I got bad gasoline. He gave me some advice on what gas brand to get and how to clear some buildup by accelerating a bit more when entering highways. He told me to try that for a few weeks and then we would know, 3 weeks later and everything is fine! They could have told me I needed to get the parts replaced and I would have forked over half my savings, but instead Rick saved me thousands of dollars and completely changed my presumptions about getting service done here. I will always take my car here for engine problems from now on. Amazing service, thank you Rick!

Ji
Review №10

Excellent service advisor Rick Johnson, all work completed on time, always have a free loaner to use while car is in the shop if I need it, and the showroom is in an excellent location. On my last service they did an excellent service on my 2014 ES350 and an excellent job on the complete detail. Great service and quality workmanship.

Ke
Review №11

Working with David was absolutely wonderful. He was highly communicative throughout the process - day or night, workday or at home, he was available to answer my questions. He ensured I felt fully comfortable with all details of the purchase and trade in AND it was all done without ever stepping into the dealership until the day I picked up my car. I felt very well taken care of, and I am beyond pleased with the result. Thank you!

Mi
Review №12

Smoothest process, no games, no haggle, just worked with me to get a lease return completed. Ken was on point at every step, fast, friendly, and took my best interests into account. Call ken, go here, great people, amazing showroom. They treated me right and honestly.

Mi
Review №13

Ive been working Earnhardt Lexus since 2016. I have had nothing but great service. I am always able to get in right away - the service is exceptional. I work with Andrew and he has always gone above and beyond to help meet my needs. I drive almost 3 hours just to get my service provided by them, because of the way they take care of me.

Ja
Review №14

I have purchased 13 new cars in the past 11 years and this was far my best experience!! Everyone that helped me was great! They knew their business and very honest. Thank you Suk...Would recommend to everyone! Great experience!Jack

Ma
Review №15

The service was real real good. Andrew my salesman felt like a friend made me feel at home and was real honest with me. I would definitely go back to Earnhardt Lexus and I would definitely buy another car .thanks for the good experience I will be back

De
Review №16

Zach and the rest of the Earnhardt Lexus team were exceptional in helping us get into our new vehicle. They made the process smooth and even after we took home the vehicle, have stayed on top of the follow ups and customer service. We looked at a couple other vehicles at other dealerships and the service came nowhere near what we received here at EL.

Al
Review №17

Best car buying experience I have ever had! They were friendly and knowledgeable! They took the hassle out of car buying! Rob was a wonderful salesman and I would highly recommend purchasing your next Lexus at Earnhardt!

Ma
Review №18

I always get the best service experience at Earnhardt Lexus! Mike took very good care of me. He is courteous, professional and friendly making my visit very pleasant. I was provided a loaner (which I really liked) and was contacted as soon as my car was ready for pick up. Love that there is no hassle to take my car for service at Earnhardt Lexus.

Ma
Review №19

Mike Testani was the best he explained each step in the process of purchasing my new car. He made me feel comfortable to ask questions. He was professional and friendly. Mike walked me through setting up the communication equipment (radio, phone) and made sure to explain each step and offered to help me if I had additional questions later. I was happy to have Mike and his years of Lexus sales experience to walk me through my Dream Car purchase. Thank you Mike Testani it was a pleasure to meet and do business with you.

Jo
Review №20

Another great experience at Earnhardt Lexus! I worked with David Bader for my second lease through Earnhardt and the experience was just as good as the first time I leased through them. David is professional, courteous, detail oriented and knowledgeable about the product and market. When I arrived he was prepared with choices for me. He allowed me time to make my decision and made sure the car was pristine clean when they delivered it.Finance was a breeze. The gentleman was personable and answered questions.The whole experience was a delight and not a headache like car buying/leasing can be.Would highly recommend!

Ju
Review №21

I took my vehicle here for its first service. I was promptly greeted in the service drive thru and given clear directions to my service advisor. Michael greeted me warmly and reviewed the service they were about to complete on my car. I was also provided with a complimentary loaner vehicle to get home. The dealership was beautiful, clean, and visually appealing. I highly recommend Earnhardt Lexus for your cars service needs.

Ev
Review №22

David Bader, was excellent to work with. He exceeded all of our expectations, he made the process of buying a car a pleasure! We will recommend David to our friends and family.Mike and Evelyn Shelby

Ja
Review №23

Each and every time we work with the Earnhardt group they have been professional, patient, and incredibly accommodating. We have had the pleasure of working with their staff at several different locations as recently as Saturday, April 24 at Earnhardt Lexus. Their level of service is unmatched. We have referred numerous friends and family and they have all had wonderful experiences. I realize people dont always look forward to the car-buying process, but these folks make it seamless, easy, and quick. They could not be more accommodating and we look forward to many more years of such an incredible level of service. I truly cannot say enough about working with them. Whether it is Bull, Mike T. Angel C., Doug in Finance, or any of their amazing staff, we cannot say enough wonderful things about them.

Ma
Review №24

Earnhardt Lexus takes care of you from day one. It was the best buying experience I have ever had. The entire team took very good care of myself and my mom who had also purchased a car. They followed up as well to see if we had any questions or issues they could help with. I highly recommend purchasing a vehicle from Earnhardt Lexus.

Ma
Review №25

Our service advisor, Tom Miller couldnt have done a better job. He kept us informed and had extensive and excellent knowledge about our specific maintenance problem. We had instant trust and confidence that everything would be handled well because of Tom Miller. Additionally, the mechanics that did the diagnostics and repairs were outstanding. Thanks again, an amazing job!!!

De
Review №26

Great Experience… probably the best I’ve ever had… Suk Chang was awesome - he took time to go over every question that I had and was a delight to work with… the whole Team was top notch from the moment I walked in the door to the time I got in my new RX to leave… I have been purchasing Lexus’s for over 20 years and by far the best service experience hands down. I will be back for sure for future purchases.

Pa
Review №27

We had the best experience buying a car here with Holly. She gave a very authentic experience and was truly a joy to be around! She made the process very easy and answered all our questions. 100% would recommend!

Fr
Review №28

Had a great overall experience and working with Anthony (salesman) was enjoyable. He took the time to get the proper seat adjustment for us and he answered all of our questions. Also worked with Darian who thoroughly explained the tech part of the car. Doug with Steve Bennet put the deal together remotely while Anthony completed the deal. A great teamwork operation which made the experience enjoyable.

Ch
Review №29

Cole & Brandon were phenomenal, professional and a pleasure to work with. I originally started shopping 1 year ago and finally made up my mind to buy and Cole, who didn’t remember me, stepped in and just picked up were we left off. The first car he showed me is the one I purchase.Thanks guys I appreciate you!!!!

Su
Review №30

Great service and client centric! Rob and Tim were so helpful! Explained everything in detail! Brandon is the finance manager and so easy to work with! Highly recommend Earnhardt Lexus! They are the best!!!!

Da
Review №31

Very nice employees, went there for a recall on my car, got there, got a loaner vehicle and on my way in under an hour! Lots of updates along the way and in the end actually undersold me on the repairs! Its this kind of service that will keep bringing me back

Ja
Review №32

Ken P was super helpful will be taking all of my purchases there and work with them. RX bought LC500 up next!

Tr
Review №33

I purchased probably 12 or 13 cars in my lifetime, so I am definitely critical of the process when needed. This was an amazing experience from start to finish. After identifying the car I wanted on-line, I completed a brief credit check and showed up the next day, thinking it would be the typical nightmare of car buying. Not even close. Five minutes later I was checking out my new car while they did some paperwork- 15 minutes later I am signing papers and another 15 later I am done. Seriously great people who were extremely fair and friendly to deal with. Absolutely would buy here again without hesitation.

Ba
Review №34

Leo is the ultimate salesman. Very easy experience. Earnhardt Lexus is the best

Ta
Review №35

Great people for a smooth enjoyable buying experience . I so appreciate you. And my service person, Andrew goes above and beyond.

Ju
Review №36

The nicest car dealership Ive ever been to. I went there for service on a late model and was surprised to receive such amazing customer service for a relatively small out-of-warranty repair. First, the facilities themselves are beautifully designed with lounge furniture and pleasant seating. The service advisor, Andrew, was super knowledgable and to the point, even highlighting a recall they could quickly handle for me. They provided a loaner, even though I didnt have a brand new car within warranty, this felt like a very nice and unexpected benefit. And lastly, the online system for text alerts when service was starting/finishing was amazing - allowed for quick online payment and a selected pick up time so my vehicle was ready. Honestly, a great experience, was very happy with every aspect!

De
Review №37

Everyone was very friendly and warm! Even at 7:00 am!! Richard is very attentive and really listens to what my needs are, making sure they were met! Thank you so much!

Ph
Review №38

From the initial visit to our second one in which we actually purchased a 2021 Lexus NX300, our sales representative, Angel C., made it a fantastic experience.His no pressure showing us several cars on the initial visit, to his follow up the next day prior to our second to assisting and finalizing the actual purchase, made our purchase one of the easiest new car one my wife have ever had.Nearly a week later and my wife loves her new car and the experience we had. Overall, Earnhardt Lexus and Angel C., in particular, are highly recommended.

Ma
Review №39

David was easy to work with and made the experience stress-free. He worked efficiently with the rest of the team to get us a price point we could all agree on. We appreciate his time and his attention to our needs as a family.

Jo
Review №40

This was an excellent car buying experience! My husband and I visited a few times, no pressure, got our questions answered, no hassle. We finally came back to make our purchase and they made everything as painless as possible. Would highly recommend--talk with Illyah!

Ke
Review №41

Earnhardt Lexus is great! Everyone was VERY friendly! I purchased my cute little IS300 from Anthony Tomasello. The day I stopped in there happened to be a pretty busy day there and the sales manager came over to me and asked that I look around for a bit and hed get someone with me as soon as he could. No problem for me. I walked outside and about 30 seconds later here came Anthony! He was super cool AND friendly too!! The whole process was quick and painless. Just 6 weeks after my purchase I was unfortunately behind a tow truck when it lost its drive train and I unfortunately hit some debris in the road damaging my rim and blew my tire. So sooner then I would of liked, I got to deal with the service department. Michael Herrera was great! The whole service situation, best on the block. It was a smooth and easy process. They had my car in and out within 24 hours and gave me rental while they were working on mine. I will definitely purchase from Earnhardt Lexus the next time as well! New Lexus lifer! Thank YOU all!!

ga
Review №42

Took in my car for service on extended warranty issue with tires. Service was again awesome walked in they said yeah well take care of it put me in a loaner and a few days later everything was handled. Communication was great throughout the whole thing. This is my first Lexus and my second service experience and all I can say is wow. I didnt know what Id been missing all along. The guys that Earnhardt Lexus are killing it in customer service.

Si
Review №43

Love the Experience of Buying at Earnhardt Lexus! Mike Testani is a Rock Star and really know his stuff. This is the second car I have purchased with him! Great attention to detail and service! Thanks Mike! Love my new ES300H, Luxury Hybrid! Amazing!

Ci
Review №44

This was the best car buying experience I’ve ever had. From the moment I walked in to the moment I drove away driving my new car, the service I received was amazing. Anthony was great to work with and made the process go so smoothly. His attention to customer service was superb. The negotiation process also went smoothly. The signing process was the fastest ever. And even having my picture taken with a red bow on my car made it even more special. We have been an Earnhardt customer for over ten years - now at two of their dealerships - and I can’t imagine buying a car from someone else. Thanks for making it such a great experience!

Aa
Review №45

I was greeted by Robert and he was extremely professional and easy to talk to. I did not feel any sense of overreach or desperation to get a sale on his end. The dealership showroom was very spacious and clean. I purchased a certified preowned vehicle and the whole process took under an hour. I would go back to this dealership in a heartbeat.

Sc
Review №46

Earnhardt Lexus is fantastic! Great service, knowledgeable staff and good prices. I’ve gone to them for service on my 20 year old Lexus for years and never had a problem.

Su
Review №47

We found the vehicle on the dealers website and spoke with Steve Bennett, made an appointment and offered to deposit but he refused. We arrived at the dealership 2 hours before schedule, then Steve said the vehicle was sold 1.5 hour ago. He said that he sent email and called; HE DID NOT CALL. Doug (GM) confirmed that he was aware of the story but why was it difficult to ask anyone to GIVE A COURTESY CALL so that we would not waste our time driving across town? The worst thing is Steve showed us a different car then walked away and never came back to the floor and let Mike Testani (salesman) handle it. Here I was with A NEW PERSON and A DIFFERENT VEHICLE.Also, Doug told me that it was illegal to take a deposit. Why would Doug not ask Steve to the floor instead of covering up for him and mentioned that he could pull phone records?. But then Doug said it is what it is. He even questioned me whom would buy the car because I and my sister wanted to make the decisions together, why does it really matter?.This is completely contradicting to this dealers slogan No Bull Express. Overall, my experience was they bulled around too much especially if you are a woman.

ka
Review №48

I love this Dealership, top draw all the way. I’m real impressed with my new service adviser Micheal Herrera and his colleague Andrew (I hope that’s correct). The beautiful showroom sets you at ease once you walk through the doors and everyone is friendly and authentic. Here’s the kicker I had three different things being done, (30k mile check up, windshield, and bodywork), it was all done in less than a week and the body work was 2/3 less than other bits!

ch
Review №49

After shopping at other local Lexus dealerships they left a bad taste in our mouth.But the staff at Lexus Earnhart was friendly and very helpful.Not pushy at all. They were wonderful to work with till the very end.Rob our sales man, was so patience and helpful. Making sure he showed us all our options. A month later and he still checks in to make sure everything is going good with the car.The dealership itself was beautiful and impressive. Defantlay didnt mind hanging out when I went back to get my windows tinted.I would highly recommend them to anyone in the market for a new car!!Service was absolutely excellent.

Ly
Review №50

Very courteous staff, clean and efficient work. Knowledgeable and answered all my questions, oved along from service department to waiting area to loaner car are without any inconvenience.

Ra
Review №51

Ive bought 7 new cars from this dealership in the last 26 months, and have had extremely good experiences each time. I also have all of my Lexus’ serviced with this Lexus Dealership, and have been very satisfied. To be honest their is a service advisor or tech named Andrew there and he is the best! Super great guy always makes everyone smile, is honest, extremely trust worthy, and goes above and beyond for his clients!!! Great Dealership to buy used or new and the best service department Ive ever experienced...Sincerely,Lance Hunes

MM
Review №52

My service advisor Rick Johnson is amazing. He is always patient and professional. When I take my car in to have it serviced he is always upfront, honest and transparent with me about my options and choices. As far as the facility it’s always clean and they always offer refreshments while you wait to have your car serviced. I choose Earnhardt over any other Lexus dealer for their stellar customer service.

Jo
Review №53

Both my wife and myself drive a Lexus. We purchased them at Lexus on Camelback. You know these past 2 years have been so stressful for everyone, and its such a great feeling when you take you car in that its stress free. I think its much appreciated in this day and age. You guys should give Tom Miller a huge raise. He is always above and beyond for both myself and my wife. Always takes great care of us and we very much appreciate his effort. Awesome service. Thanks Tom, now give him a raise he deserves it.Joe Morris

Do
Review №54

Purchased a fantastic Lexus. A very easy transaction and great experience.

S
Review №55

All I can say is that Lexus did NOT disappoint. I walked out of this dealership so BEYOND stoked on my Lexus car. Was helped by Mike and he was the best. He was professional, friendly and most importantly honest. I have purchased many high end- expensive vehicles ( GMC YUKONs, FORD Trucks...) and spent way more on them. NEVER once left those dealers feeling confident or happy about my purchase. Mike put a big RED bow on my used car and made the experience grand!! He didnt know us at all and treated us with respect and kindness. Thanks again.

Ma
Review №56

Very pleasant atmosphere to wait while my Lexus was serviced. Friendly and efficient.

Tr
Review №57

I love Earnhardt Lexus and Leo Suhargo! Leo has been with this dealership for more than 25 years. He treats us like family, and we see him the same way. He has helped us purchase all our cars and will go above and beyond to make sure we are happy.Rick Johnson is our go to service guy. He’s family, too! Rick sends us timely reminders that allow us to keep our car in excellent condition.The dealership is kept clean and comfortable. Snacks are available for free, and a small cafe provides tasty food with reasonable pricing.I intend to purchase all of our future automobiles right here!

Ea
Review №58

Weve been customers at Earnhardt Lexus for a little over three years. In every instance when service was required we could not have asked for more friendly and competent people to help. We especially like the complimentary car washes on every service visit.Most recently a rock hit and broke our windshield on our way home from northern Arizona. Michael Herrera, our service representative, acted quickly and decisively as soon as I called him upon returning home. He immediately set up a date to replace the windshield, two days before we left on a long car trip to Texas. Then he had his glass guy Curt set up a 3-way call with our insurance company to get necessary approvals before the windshield was replaced.That whole process worked flawlessly, making us most grateful to Michael for his superb service.We could not recommend Earnhardt Lexus more highly.

El
Review №59

Change is always hard-especially at my age. However, Michael Herrera made the transition from my long time Service Advisor (Dudley Barnum) very comfortable.Michael was not only knowledgeable and courteous; he also anticipated my needs and inspired confidence that I would continue to receive the same excellent service Ive always experienced at the Lexus dealership on Camelback.

Dy
Review №60

I have been very happy with service from Rick. Top notch service and much more knowledgeable than your average service department. Also much more 4x4 and off-roading knowledge than I have to imagine almost all other Lexus dealerships.

Fe
Review №61

Fabulous customer service. Easy and quick and the salespeople are very well informed about the products

Bo
Review №62

Just leased a Lexus UX 200 F Sport from Earnhardt Lexus.It was such a pleasant experience working with Ken, Le, and Erica. I would recommend this dealership to anyone looking for the best car buying experience ever.

Cy
Review №63

All around great customer service and seamless process of getting you in and out very expeditiously.

Jo
Review №64

I spoke to Tom over in service for his recommendation and he was fantastic! It definitely made me feel better and I highly recommend the folks here. A+

Br
Review №65

The purchase of our new Lexus RX was made extremely easy by our sales rep Illyah. She guided us through the whole process with ease. Any minor issues that did arise where quickly taken care of. Also, Brandon in finance made it the quickest and easiest signing we have ever done for a car. We absolutely love our new Lexus! Thanks Illyah and Brandon!

He
Review №66

A very happy and helpful crew. Work is completed properly and on time if not ahead of time.

Pa
Review №67

The BEST experience weve ever had! Were grateful for our sales rep, David Bayer, exceptional customer service, great integrity, extremely knowledgeable in all things Lexus & will go over & above what you could ask or dream of! See David Bayer, he is the best!! I Love My Lexus!!!!! :)

la
Review №68

Thank you so much for Robert Sunseri, he help us buy the car. He so nice and patien

Ki
Review №69

Earnhardt Lexus always provides top drawer service on my Lexus! Thanks so much!

Ki
Review №70

Earnhardt Lexus is THE place to buy a car! Jan Person is a great sales guy, who really knows what he is doing, and takes good care of you. Everyone is friendly, and they make you fee welcomed and relaxed. I have bought 2 vehicles, and will continue to come back.

Wi
Review №71

Great service experience! I recently brought a vehicle in for inspection and repairs. Richard Vasquez provided an exceptional service experience and established trust that will extend well into the future. Recommended!

Bi
Review №72

I’d give 10 stars if Google would let me! Rob was our salesperson 3 years ago and we went back yesterday and he was able to help us get a new beautiful car! I highly recommend this dealership as their customer service is great and they follow COVID-19 protocol.

An
Review №73

Very, very satisfied with the service provided. Mr Josh Harris was outstanding in every way. Great job!

Pa
Review №74

Shout out to Andrew Wilson for extending service that is beyond reproach. Always goes above and beyond. He deserves a raise and thats no Bull. :)

Ca
Review №75

Had a great experience with Earnhardt Lexus! Angel Cazares and entire staff were outstanding. Loved working with Colin Shannon on all the features of the vehicle. Very quick and smooth transaction. Love my new Lexus!!!

Da
Review №76

From the time we walked in the door, to the time we left we had the best experience with everyone we dealt with. Showroom is spotless, and all safety measure were taken the whole time we were there.

Da
Review №77

Great experience! I live in Texas and dealt with Marisa online and text. She was courteous and answered all of my questions quickly; and this was on a Sunday! I felt well enough about it to make the drive to Arizona the next day. Anthony helped me at the dealership and I cannot say enough about how well everything went. Price of the car and trade in offered were fair. Never felt pressured or that I was being told something that wasn’t true. Honestly, this experience would have to be my least stressful car buying transactions. It was worth the drive!

Jo
Review №78

The staff was very friendly and accommodating. Great cat!

La
Review №79

I am a very happy loyal customer for years!

GA
Review №80

Located my girlfriends dream car at Earnhardt Lexus. Anthony made the whole process very easy, both sales managers made a massive effort to earn our business, with a huge amount of transparency all throughout the transaction. The finance manager explained all our options and detailed the paperwork every step of the way. I have bought several cars and this was by far the easiest! Thanks everyone!

Bi
Review №81

Great place!!! Clean facility, caring workers that want to help get their customers back on the road again!!!

Um
Review №82

David Bader is very down to earth, kind and considerate. I would recommend him as a sales consultant any time. He was very patient with us and generous with his time

da
Review №83

Great car buying experience!! Our sales man, David was wonderful and had all the answers. We felt like we got a great deal and we love our new car!

Tr
Review №84

AMAZING TEAM of individuals! This was by far the best car buying experience ever! Ken Pahl was the Sales Manager who handled everything! Thank you all for your service!

Ba
Review №85

Very nice people - no pressure - they just want the customer be happy with their purchase. Highly recommended.

Ke
Review №86

Good Morning,I had the pleasure of purchasing a Vehicle from Earnhardt Lexus just a few days ago.My experience was a very memorable one,this is a 10 star place from start to finish. I also want to take the time out and acknowledge a salesman by the name of Brian....he went above and beyond. Until the deal was closed and financing approved. I brought a 2017.But I would definitely be back to purchase a newer vehicle from that salesman Brian. I would also like to mention Angel.another sales person to make me feel very important....it is very nice to speak with fellow. former military personnel.I highly recommend Earnhardt Lexus....i will be sending my fellow Marines there for purchase of a vehicle.All I can say is great experience.....well doneSemper FiGysgt. Hanna

Ch
Review №87

Ive dealt with Suk Ho Chang for many years, and Im so glad I went back to him again. He and Doug Ebner at Earnhardt Lexus are so professional, and made buying my new Lexus very easy. Never any pressure. Ill be back again!

Ro
Review №88

Everybody I worked with especially Holly Holland were super friendly and we were pleased with the price of our new LS500!

br
Review №89

David Bader made the process of purchasing a vehicle very smooth for me. He was quick to respond to any questions, a great communicator and a joy to work with. If you are in the market for a new Lexus, ask for David to ensure you get top of the line customer service.

Je
Review №90

Quick painless purchase for my daughter. All done via Internet and Fed Ex.

Va
Review №91

I love the energy at this Lexus. Friendly and professional staffs, a great shopping experience. Recommended to friends and families.

Bl
Review №92

My service experience was amazing! I have been a Lexus owner for about 20 yrs. Thank you Rick for your great customer service skills.

ce
Review №93

Responsive to my wishes. Pricing seemed appropriate.

Da
Review №94

It is very easy to set up an appointment at a convenient time. Dropoff was easy and I love the perk of the loaner car while my car was serviced.

Ca
Review №95

Our experience at this dealership comes at on the heels of having a very unpleasant experience at the Bell Lexus dealership on Scottsdale Rd.We found the car that we were interested in online and called and was greeted by a very pleasant gentleman named Suk.We asked if the car was actually available and he let us know it was and we told him we were on our way down. We arrived and he had the car pulled up with the plates on it and ready for us to test drive. He let my husband and I test drive it separately even though it was 30 minutes before closing. Given that he knew the car was for me he let me do an extended drive and directed me where to go for maximum benefit of experiencing the car.He offered to do the numbers for us that night however we did not want to inconvenience him as they were closing. We sent him all the information that he requested and the next morning he called us with all the details of the options for purchasing this particular car. He went over our options with us and then we chose to go down and check it out once more. Once again he was wonderful with everything from the details of the car and making the whole experience of buying a car the BEST we have ever experienced. Everyone that we interacted with at this particular dealership really was extraordinary. They felt more like friends rather than a slimy car sales experience.Given our experience at so many other car dealerships that we have had this one hands-down was truly exceptional. When it comes to buying more cars for our family we will definitely be wanting to work with Suk and this team.

Br
Review №96

Rick Johnson was my service manager, after 10 years with Lexus I recommend him strongly. He’s a straight shooter, no BS, helps you in every way possible to get what’s best done.

Lu
Review №97

Andrew Wilson deserves 10 stars!. He ensures all my questions are answered and all service needs/repairs are done promptly. Thank you Andrew. You are an asset to Earnhardt Lexus.

Sh
Review №98

I dont usually leave reviews, but I had to for this dealership. I brought in my ISF for a 50k mile service and I was blown away by how well I was treated and the level of service that was provided. I usually go to Bell Lexus for usual maintenance and whatnot and I was treated very well there, but after my experience at Earnhardt Lexus I can honestly say I felt like royalty. I am extremely glad I took a chance on Earnhardt and I want to make sure excellent service doesnt go unnoticed. My service manager was Andrew W. and I will definitely be coming back to him for my next purchase/service.

Mi
Review №99

Like always Rick Johnson is the best service advisory! I drive out of my way to have him service my car. He is the best!

Bo
Review №100

Very professional & easy to deal with. Mike & Brandon were both so helpful throughout the entire purchase & delivery process.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:800 E Camelback Rd, Phoenix, AZ 85014, United States
  • Site:https://earnhardtlexus.com/?utm_source=GMB_Profile&utm_medium=organic
  • Phone:+1 480-990-7000
Categories
  • Lexus dealer
  • Car dealer
  • Car service
  • Oil change service
  • Used car dealer
Working hours
  • Monday:7AM–6PM
  • Tuesday:10AM–5PM
  • Wednesday:7AM–8PM
  • Thursday:7AM–8PM
  • Friday:7AM–6PM
  • Saturday:Closed
  • Sunday:7AM–8PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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