10/10 service here! I was in and out with great service from Alex. Down payment of $800 and they were able to put me in a car quickly as it is my first car and even though I dont have the best credit. The entire staff is very friendly and will help you as soon as possible so no waiting around. Please come here, you wont be disappointed:)
Lalo was my dealer at drive now. I bought my car on 9/25 and he explained everything to me so I would understand and was able to help me purchase the best car I’ve ever had! Today it has been 11 days since I made that purchase, I had a question about the payments and I was able to reach out to Lalo and he was very responsive and answered my question right away! Lalo was very nice and he is dedicated to his work and helping people instead of pressuring them to get a sale! I appreciate all his help, and I would highly recommend him if anyone is looking to buy a new car that is reliable and needed right away, as well as affordable.
I am so appreciative of the help I was given here. I am a college student out of state which makes trying to buy a car very challenging but Lalo did an amazing job helping me figure everything out. A very hardworking and genuine man who cares about the people he works with. The environment here is wonderful and everyone here was so helpful and friendly. Would absolutely recommend!
Just came to purchase my first vehicle William was my sales man this guy is one of the greatest sales man Ive ever had. Do yourself a favor and ask to work with him hes the best there ask for William!!
William marroquin was the best salesman ever didnt let me leave without knowing my options and i left in a great car go holla at my guy Phoenix Arizona
We all know how exciting and amazing it can be to find the car that you just fall in love with. Well if that happens to you hear I suggest you test drive car a couple time and have a couple mechanics take a look before you sign anything!! My car LASTED ME A DAY!! 1 DAY! it died by the next morning and was taken to have motor replaced by the 3rd day. IT HAD LESS THAN 62,000 miles! They tried to work with me by offering another car that did not match any of our needs, their reply we tried to make it right 🤷♂️. Really?! WITH THEIR EXTREMELY HIGH INTEREST RATES ITS JUST NOT RIGHT! They will not return anything and now I am stuck with a car that has spent more time at the shop than my possession. 2 weeks ago I got it and I have only had it 4 days with only 2 days of getting to actually use it.
Great costumer service and sales man William. Highly recommended!!
William was very nice and he worked with me alot he gave me a great foreable car, I love it! Thanks so much William.
Alex made my car buying experience AWESOME!!! If you’re looking for a new car come see Alex and he’ll have in and out in a jiffy. AND IN A GREAT CAR
Normally I would never go to a ran down dealership like this but they had a specific truck i was looking for. The entire purchase process was very strange. Bought a used work truck back in May. Brought the vehicle back 4 separate times to have the check engine light that kept coming on fixed. They had the truck for multiple days each time. Engine light would go off for a couple days then back on. Check engine light just came on AGAIN today. They do their own repairs on site,all it is are a bunch of kids who clearly are not mechanics. Avoid this place if you can, very shady place.Will not waste my time bringing it back to them. Ill take it somewhere it actually gets fixed. This place is the worst dealership i have ever been too. Im also going to the BBB, although wont matter as they are not accredited with them. That shows right there they are shady
Just purchased my BMW today from the sales team at Drive Now. They were amazing and helped me get into my dream car. Everyone on the sales staff was so pleasant. William and Alex were my sales rep and they were knowledgeable about the process and this car. It gave me the confidence to purchase this car.The sales manager Jeremy helped me with my credit situation and help get me approved! I highly recommend this place! Thanks Drive Now for putting me in my dream car!
If I could give this place negative stars I would. Andy is the sales guy we had. We bought a 2010 dodge caravan less than 2 months ago. From the beginning the van has had issues. The van came with bed bugs! They refused to do any maintenance on the van until I paidpaid to have the van treated. I treated it and still can’t get ahold of anyone to work on the van. The van has since than broken down twice and I have had to invest more money into to it than it’s worth. It’s currently not drivable and all anyone can tell me there is that there is nothing they can do about it. I have called basically crying for help because this van is my family’s source of income and Andy is very rude and has hung up on me multiple times! STAY AWAY FROM THIS PLACE!
William sold me a Grand Jeep Cherokee I got the vehicle beginning of June by the first week of July my light came on for an oil change and today my battery died went to auto zone and the guys couldn’t even get my car battery to charge more than 14% they took the battery out and it was old and corroded. I’ve had this vehicle not even 2 months this is ridiculous that I need maintenance on the vehicle so soon. Shop somewhere else.
William was amazing he helped with every questions i had and made sure i was happy with the car ! I appreciate him so much !
William M. Was amazing. Process was quick and easy. He helped me and my girlfriend get a car. He deserves a six star if I could. Everyone was helpful and I highly recommend this place to anyone looking for a new car :) thank me later. I will be back in future definitely
Alex was extremely helpful professional and eager to get us what we wanted the entire process was easy he had us in and out I always dread the entire process but this was insanely hassle free the facility was clean not to mention large selection of nice cars and friendly staff will be doing business here if needed again thank you Alex
We’ve only had our car for a few days but the process was seem less. They didn’t have our title so we had to wait a week to actually get the car but the salesman we worked with, angel, called everyday and checked to see if we had another car we wanted to get. We stuck with our choice and are very happy with it. They’re warranty is amazing, Angel was sent from heaven. They have really good prices. If you go ask for Angel. He’s the nicest guy with the most beautiful eyes.
William was awesome! He went above and beyond for us. We appreciate you William. Anyone want a awesome deal talk to William.
We went there on Saturday. The salesman argued over whos turn it was to help us. And the guy who ended up helping us was so rude and didnt care didnt want to answer questions or talk . He just wanted to talk to his coworkers and nose to the phone.
My truck was in shop three different times last time it was in shop they had it over 100 days and had to replaced the used motor they put in twice I drove to sandiego when I got back they couldn’t tell me miles on used motor they said tow it back over 900 in warranty’s alway made payments I had to file with attorney general stay from these scum bags
Williams was great kept me up to date as first time buyer
Alek Reyes is awesome stop by and buy a car from him
I had seen listings for cars on Auto Trader.com and it listed Drive Now as the location of the vehicles. I emailed requesting more information about the vehicles I only got a response to a few of my request but not all. I dealt specifically with a gentleman named Ruben Medina. He didnt respond to my text in a timely fashion most of the time, he didnt return my phone calls in a timely fashion either. But the worst part was I had 3 different cars I was interested in, and I told him I didnt want to waste his time or mine, to just let me know if they were on the lot. It took forever for him to get back to me to let me know this information, I drove all the way down to a specific location where he told me the vehicles were only to find out that none of the vehicles were there! Anytime you call this dealership whoever answers the phone will right away try to loop you in to finding out if you are wanting to finance a car. But extremely difficult just to get a simple yes or no answer as to where I can find the vehicles I was interested in! I came to find out after going through all of this that the same person owns sister dealerships as well, Auto Action, Cactus Jacks are just a few. Their inventory is spread all over the valley, and their system of locating the vehicle and giving customers direct answers is absolutely the worst! I definitely wouldnt recommend this dealership to anyone!
A HUGE THANK YOU to William....he was an incredibly AMAZING person to deal with. I highly recommend asking for him if ever in need of a vehicle. Got the run around everywhere else and im now driving home in my new car. Thank you so much William...i value you and your time so very much. Definitely 5 stars if not more.
Turn around DO NOT BUY HERE i got my piece of cramp 10 months ago for 10000 been making payments on time 520.00 per month some how stil owe over 8000 dont added up also still dont have plates really to top that all off all four tires had to replace within the first week also had to do major repairs within a week told them andbthey did nothing but give me the run around now i am stuck with a van i dont drive still got to pay for cant even take it back to them and trade their piece of cramp back to them smh DONT STOP BUY AND I COULDNT CHANGE MY LAST POST TO UPDATE AND TELL THE TRUTH INSTEAD OF THAT YES I GOT A CAR THEY ASK YOU TO DO TRUTH IS I AM LOOKING FOR A LAWYER NOW FOR THEM THEY GOT TO LEARN ABOUT THE LEMON LAW
I’m 41 years old and have had a lot of bad experiences buying cars. But not today! William was the salesman that we had the honor of working with today and he went above and beyond to make sure we got the best deal we could get. I will forever do business with this gentleman for the rest of my vehicle needs. Thank you William you were great!!
I’m taking my good review back, you guys gave me a lemon.
Thank you alex reyes for putting my family in new vehicle.
I have bought two cars from here, and got vip email from them so went in to get another car, they told me that they could not help me, so me thinking wow I have bought two car from you and I am a returning customer for the 3rd time and you send me vip email 500 off 3% of interest rate and then you tell me you can’t help me very disappointed I have sent lots of people to your car lot and never asked for the referral money just thought this was a great car lot I guess I was wrong!!!!!! I hope the owner of this car lot see this!!!!!!!
Go see Alex great guy
William Marroquin excellent service easy to talk toWould recommend this company to anyone wanting fast service.. William listened to what I was wanting.. Got me exactly what I was wanting thank you...
DONT EVER BUY A CAR HERE!!!! MY TRANSMISSION WENT OUT 2 times when I only had the vehicle for a year and a half. The first time 8 months in of having the car then another 8 months. It was rigged up to do that.
William is most most respectful, loyal, kind, patient worker that I ever worked with. Very pleasant and comfortable to be around, and keep conversation about business with a smile on his face at all times. Drive Now is Blessed to have him as an employee. 🙏😇💯👍😍
I bought a 2005 Ford Freestar approximately a month ago. Not only did we make mention on the spot before purchasing the vehicle of issues we were told would be tended to but to make matters worse within roughly 2 weeks (or less) of driving the vehicle the automatic doors would open on their own and close on their own. MY DAUGHTER ALMOST GOT CLOSED IN THE DOOR - SAFETY CONCERN, HELLO!!! Not only that, but the door would reopen also after closing which naturally wouldnt allow me to drive the vehicle at all. Among other issues. Smh at first glance customer service seemed great UNTIL THERE WAS AN ISSUE. I brought the vehicle in as directed to under warranty come to find out not only did they not touch the vehicle but they didnt send it to the warranty department as displayed they were going to. This was a cash purchase and just a reflection that I would NEVER FINANCE through them when the times right. Glendale location by the way.
Great place to purchase a vehicle, friendly service and good prices.
How much for a new buyer? im looking for $500-$1,000 car. any available?
I got my car from this lot on June 1st 2021, it is only the 21st and ive already had so many problems! William, a “sales man” there reached out instantly and greeted us within minutes of walking through the door, however once they sold us the car it was near impossible to get ahold of him, he even told me he out his phone on DO NOT DISTURB. The reason we were calling was to address SEVERAL ISSUES with the car before the 7day “warranty” expired to get the issues addressed. William stated we would get a call from the manager who of course DID NOT CALL, so we had to physically go to the lot to make an appointment, then they provided wrong information and we had to reschedule, NOW they have had my car for 3 days when it was suppose to take ONE and when i tried to call to inquire when I could pick it up they screened the call so i had to call 10 times in a row, they left me on hold for an extended amount of time and then when they told me “they are putting your car back together and then will call you” i asked the guy, so then i dont have to call repeatedly again to get you all to answer, and he chuckled and said no.All in all this place is a scam! Makes me think back to the movie Matilda with the con artist sales man! These Auto Auction cars that they are misrepresenting are NOT WORTH IT, i HATE THAT I HAVE A CONTRACT ON THIS CAR IT WAS A HUGE MISTAKE!!! SAVE YOURSELF AND DONT DO IT!
William was amazing with our service car was amazing
I worked with William, came in this morning and he helped me get into the perfect vehicle and negotiated a great price for me! Thank you so much!! Stellar customer service
Love them. So awesome. Love my new car too
Do not go here at all! Bought truck in May 2021 ..in June 2021 I already have a big problem with Vehicle due to my catalytic converter!! I have 12 month warranty and they saying this is not included under warranty! These people are a mess
I would like to recommend Drive Now to anyone looking for a good vehicle and great customer service. Please ask for William, he was extremely helpful, thorough and handled my loan in a quick and painless matter. Now I have my new truck! Thx again to William and the Drive Now staff.
Bought a car back in November 2020, 3 months later I’m having mechanical issues, I have a warranty! Great? No! The specific garage you must use for that warranty takes at least 1 week for a minor repair. Dealership unwilling to provide a loaner car. Not right.
Alex is really great and fast
Great salesmen, nice dealership, we got a great Chevy in cash! Lots of affordable, reliable cars to pick from.
Alex walked up immediately was very polite! Was very intune to helping us. Really caring about the size family we had wanted the best for us. Thank you!
William was very helpful, with the process of buying my first car. Got a great deal and Im excited to drive off with such a beautiful car.
William Marroquin, was great with service he’ll see what’s fits you customers service very great I recommend this place DRIVE NOW AND WILL GO SEE HIM!!!!
William is absolutely AWESOME! He went above and beyond for my family! He deserves a raise! 🏳️🌈🏳️🌈🏳️🌈
William is amazing he got my friend in something she really loves. I brought her here because I got a car here and I love everything about them. I will always refer people to drive now!!!!!
My service here at drive now was 100% William was so nice and very professional and also helpful if you need a ride come to DRIVE NOW you wont regret it 😊😊😊
Alex Reyes is amazing. All you need is the money for the car you would like to purchase and make sure nothing is on your driver license but if so a cosigner you need. You are out of there as soon as possible. Which took me 1hrs. Fastest services I ever received and drive home in your new car. Everyone is wonderful and nice there
William Marroquín was a great worker. Was a good fast deal.
William was amazing! Very knowledgeable and very professional will recommend ask for William he’s the best
Total scammers here. These people do not standby their products or service. Avoid them and their service center True Fix, which is more of a chop shop...than a reputable business. They dont deserve any stars.
William did amazing today he did hooked me up with a amazing whip Mann thank u for all your work He was very patient and explain everything within reason thank you drive now for The amazing service
Thank you Drive Now we were approved and in out with our New to us vehicle. And Alex the salesman did an exceptional job. He was efficent and smooth and got us on the road less than an hour. We are grateful for this business and for the people who help make it happen so quickly and smooth. Thank you DRIVE NOW AND GOD BLESS.
They make getting scammed so much easier!
Changing my review now that I have had my vehicle for a couple of months and I’m not sitting in front of someone telling me to write a review. Sorry it’s so long. First off, I had to sell MY vehicle to get the down payment, so I went the morning before selling mine. I found a car that I liked, and one of the men said they would grab the info and hold it for me while I go sell my car. I left, sold my car, paid 40$ for an Uber to get back to the dealership about 1 1/2 later, and the car I was buying was gone. So now I had to go find a different car but didn’t quite like anything else. I then had to get another 40$ Uber home because the car I planned to buy was no longer there and I was car less. The next day I went back, found a car that I didn’t absolutely love (I had to get to work and at this point was just desperate for a vehicle). Fast forward two days and my AC goes out and the transmission started having problems. I tried calling the store and got put on hold, never got back to me. So I called again the next day TWICE with no answer. This continued for about 4 days. At this point I got mad and drove the hour to go to the store itself. Told the guy my problem, he said there’s nothing he can do, can’t put me into a different vehicle or anything. He told me the shop was going to get ahold of me the next day, fast forward a few days and still didn’t hear back from anyone. Ended up calling the OTHER location because they actually answered, they gave me the number to the shop, and I finally got an appointment. I took my car in, left it for the day, got it the next day and they “fixed” the AC and said there were no other problems. About a week later my AC stopped working AGAIN (which it still doesn’t, it’s been two months now). In order to use the warranty, I have to take my car to a different shop (which I did and the guy told me I’d have to leave it for 5+ days, I can’t do that I work 6 days a week) so now I just pay 550$ a month for a car I absolutely hate and there’s nothing I can do about it unless I want to lose my job because I won’t be able to get to work. I’m 21, my first time purchasing my own car, and I will NEVER go back to these guys. Also, I got a trade in value of my car and it’s only worth 6000. I’m paying 11000 plus the 3000$ I put down on it, and also 3000$ extra for something that no one will tell me what it is.
We drove 40 miles to get to the store because when I called they said they had the vehicle specifically that I asked for in stock. When I got there they said oh we don’t know what happened it’s not in stock anymore but we have these other ones. Typical bait and switch tactic I’ll never shop there again. Don’t waste your time. They’re all a bunch of teenagers anyway.
William was awesome he got us a better then expected car didn’t take much time at all to get out paperwork done
William went over and beyond to accommodate me. He really helped me out and I appreciate his service
Alex was a good salesman he was kind and smart and most of all he didnt take all day.
William has great customer service got me into a car right away and I definitely would recommend anyone to come here
William was the best staff member here got me an amazing deal well recommended ‼️
Came down to Drive Now to work with William he professionally helped me out outstanding customer service will recommend ask for William!!!
Big rip off nothing but lemons here go to a real dealership!
Alex the salesman amazing helping me to get a right car and I thought because my bad credit I couldnt get a car, this dealer is great and Alex working hard to give me a great option.Dont waste your time in other dealers !!!!!!
William is the best fast efficient and he knows what he is doing. Very nice friendly and the building was clean
William was very busy at the time of my arrival but he was very patient with me. If you need a vehicle go see william. A1 customer service
Very good service ..perfect timing.....William was great.looking forward to the services...
I am grateful for the great service i recieved today from william and alex. They were fast and respectful. William helped me leave with a car today. I most definently will reccomend to friends and family.
William is awesome! He got me in a vehicle in no time with a low down payment and a good monthly.
Alex was/is really professional. His attitude was amzaing and made me feel really comfortable to buy a from here. Definitely will work with your price range! I was referred by my friend and i will refer people to come here a get vehicles. Thank you so much for your time! It was quick
William made my experience as easy as possible would recommend working with him if you chose drive now. 10/10 experience
Very quick and clear with all details. Definitely recommend going to Alex Reyes for first time experience.
Willam was great he took good care of me
William was amazing very professional and informative help me get a car first time buyer ask for William trust me
Alex is great
Awesome experience today! Very professional and courteous service by William!
William is amazing HE MADE MY LIFE EASY !!! BLESS YOU
Alex Reyes will get you in and out. If you wanna get in a good car and get going hes the guy to see. Says hes been in this business for a while and it shows. I definitely did not think I would get approved from my past always catching up to me but Drive Now was able to get me in something I actually want for a really good down payment and much better monthly payments that actually fit my budget. Thanks Alex!!!
Fantastic customer service! Angel make it an easy and enjoyable experience. Very happy with my car! Big thanks!
Im not sure maybe I got a bad sales man but I would never get another car through theses guys they have lots of hidden fees and strict contracts
We did not buy a car but I recommend them special Angel he was very nice and didnt play games he was honest and made the time we were there very joy able. Cant say anything about a car as we did not buy one. But everything else was worth driving an hour for. Thank you
Don’t come here trust me it’s a scam only reason they help people is so they can take advantage they fix up totaled cars and put them back in the lot
Excellent service! William was awesome
I was just there as part of my job.Which is delivering cars.It was not your staff our anything about your business that made my visit there unpleasant.
George did an awesome job helping me out with getting a good price for a nice vehicle. Fast process and very fast! Would recommend
Amazing service! George and Josh got us in a car quickly and really worked with us. They were very honest and up front and were a pleasure to deal with. I would definitely recommend Drive Now!
I boght a car and it had the passanger side mirror glass broken by a employee driving a golf cart. I sak before i buy it if it will be fix they say yes but we will charge you $5 to replace the glass. Car come with a warranty that cover everything but tires then i still have to pay $50 for them to look at check engine light even if i have a paper from AutoZone on the issue, then charge $200 or more for repairs without notifying me when buying car of extra cost till later do i fix it myself that cost less. Later in the year i was apart of the auto pay system and they update theyre system and i was removed from it without notifying me till yhey call for later payment. Same day i saw in email showing a $141 that did not say cancel on it so i call not angry and ask and the woman on phone cut me off and i felt disregarded and she was aggressive to me for no reason. I felt lile i was treated like a child getting yeld at.
Angel Webb was a good sales guy he helped my family get into a nice car i recommend anybody to come down and see him good CUSTOMER SERVICE ALL AROUND
Alex here at drive time was awesome and the customer service is great. No hassle intoBuying a car and we drove off in a nice Mustang. Thank you Alex for helping us
- Address:4240 W Glendale Ave, Phoenix, AZ 85051, United States
- Site:https://drivenowaz.com/
- Phone:+1 602-345-6100